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Westlake, OH

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US Marble & Granite

3.5 (15 reviews)
Open • 8:00 am - 5:00 pm

Services - US Marble & Granite

Countertop installation

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Ask the Community - US Marble & Granite

Review Highlights - US Marble & Granite

“Having a conversation with Maher (the owner) about stone or cabinetry will reveal the passion he has for his business.”

Mentioned in 2 reviews

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ProSource of Cleveland

ProSource of Cleveland

(5 reviews)

We have had multiple home and rental projects and have sourced many things at Prosource. Good…read moreproducts and pricing. They are always knowledgeable, friendly and helpful. Jessica has been wonderful.

I visited Prosource a couple of times in the past (ordered carpeting, tile, and hardwood flooring)…read morethrough them in the past) and saw that they now had Glass Shower doors (and we were in the market for new shower doors!) . I requested a quote and followed up a few times...never did receive the final quote (I received one quote but it was the wrong frame material and there was supposed to be a corrected quote...that I never received" AND the quote did not have any approximate measurements on it so I could not accept it as ut was submitted anyway...strange that it was EXTREMELY (3x the cost) expensive compared to the custom glass quotes (2) I received. (I suspect the dimensions that the company quoted were incorrect but there wasn't anything written on the quote) The last I heard (SEPT 2) was "We have a new Basco representative, our pricing must come from but he has not gotten back to me yet. As soon as I receive it, I will get the quote over to you. Sorry for the delay. " I never followed up after that. The reason I go to Prosource is they have a list of decent installers (at least for flooring and tile) And the people working at ProSource used to be extremely knowledgeable....I did not get that impression this time.

Granite Works Stone Design - We don't stop at bathrooms and kitchens - we fabricate and install for master closets too!

Granite Works Stone Design

(8 reviews)

Walking into the "showroom" you are immediately impressed with the quality of the showroom and also…read morethe sales people genuinely pleased to assist you in order to exceed your expectation. You are then escorted to the work area where the fun begins; you are given a personal tour thru the warehouse gazing at all the beautiful stunning slabs of granite, marble, quartz, quartzite, etc. Each piece has its own beauty; so hard from which to choose. After selecting the piece you desire, your salesman will go over all the details of the renovation process, installation, et al. I must say, after comparing several competitors, I found Granite Works Stone Design to be superior to the others with a much better/higher quality product at a lower price. My estimate with Granite Works was roughly $7,000 plus (that included the countertop in addition to new cabinets); the closest competitor wanted over $17,000 for the same job. No brainer here!!

Made and appointment to meet with one of their sales reps named Bobbi. Apparently there was a…read moremiscommunication regarding the meeting as she was expecting my wife and I to come to their showroom when I had set the appointment up for her to come to our home. I waited 2 hours past the appointment time and called the office. I got a recording essentially telling me to call back later. I tried 5 times over the next few hours and finally someone answered. I explained the situation and they put me on hold. Finally Bobbi answered and that is when we concluded that their had been a miscommunication regarding the location of the meeting. She then asked me what I was calling about and I explained that it was for repair work at our home. I told her what it entailed and asked if that was something they were capable of addressing and she assured me that it was. We then set an appointment up for the next day at our home for between 12:00PM and 1:00 PM. She stated she come and meet us on her lunch hour. I made sure she had our correct address and my phone number and told her I would see her the next day. It is now 6:00 PM, 6 hours past our scheduled meeting and Bobbie never showed or called. I find it had to believe the reviews that praise this business as based my experience I wouldn't let them install or repair a counter in an outhouse let alone my home. If Bobbi is an example of the type of people they employ then apparently they find unprofessionalism and disregard for potential customers to be accpetable. Anyone looking for granite work should avoid this company at all cost as based on how the treated me a potential customer I can imagine what type of nightmare you would deal with if you had a problem after they have your money. There are other reputable companies out there that are willing to provide professional service to gain your business.

Lumber Liquidators

Lumber Liquidators

(3 reviews)

The good: The guys at the store. I spoke with 4 of them. All…read morevery polite, professional, and helpful. Nicely done. The delivery guys. I wasn't home but my mother in law said they were very nice. The material. It looks great in our house. The bad: The installation. The crew arrived after 9:00 each day and were gone by 2:30. They took a 45 minute lunch each day. They worked less than 5 hours each day. They did not have all the necessary tools with them. They needed to come back days later to cut a door. I didn't notice the door until afterward. Someone started to cut the door but cut the top instead of the bottom. I wasn't looking up to inspect a flooring job. Trash everywhere. Used utility knife blades left on the fireplace mantle, the kitchen counters, the window sills, down in the floor registers, on the stairs, and on the floor in the corner of two rooms. We're glad we found them all before my stepson or the dogs did. They dropped cuttings into several of the floor registers and swept in quite a bit of sawdust into one of them. The front landscaping was littered with cuttings and my black mulch is now sawdust beige. Spent part of the weekend cleaning it out. The trash from someone's lunch was left in the driveway at the end of the last day like it had been kicked under the truck. We've been doing a lot of remodeling of this house since we bought it including a gut of the kitchen and a bathroom, carpeting on the stairs, and flooring throughout. This was the worst by a wide margin. Even the kitchen guys didn't leave as much of a mess and they did a lot of demolition, sawing, and drywall work.

Beautiful beautiful flloors. So happy with everything from service to all the support we received…read morefrom everyone we had to work with. We did over 2,200 square feet of flooring. Thank You Guys and gals.

US Marble & Granite - buildingsupplies - Updated October 2026

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