Bottom Line: At conclusion of installation, this entire job, looks highly professional…read more I was so very pleased with the result. I took pictures and texted to some of my contacts that Range from the state of New York to the state of Texas. My employment background was QC (Qyality Control); With the most imp!ortant area in "Customer Service", and this is indeed important when you're shopping for a contractor; because you desire certainty you receive the value, quality; plus the professional That ensures you completed final result Will meet your needs; and not leaving you, "second-guessing yourself, as to what you made the right decision! ". I am happy, I am very-very happy that I used this Organization!

From the owner: Welcome to Floor Coverings International® of Canton! We are the premier flooring company serving…read morethe greater area. We provide high quality design and installation services and carry the latest flooring products including hardwood, carpet, stone, and tile flooring! Take the guesswork out of getting new floors and schedule your free in-home consultation today!

We ordered carpet for our church from National Design Mart in Medina, Ohio, and we were very…read morepleased with the look, quality and price. National worked well with us on the date and time for the scheduling of the installation. The crew from National that installed the carpet was very professional and did an excellent job in a very timely manner. The church members were more than pleased with the carpet, installation, price and how everything was handled . Thank you to Chris and the crew that helped make our church a beautiful place to worship God. Thank you all.

Went into the showroom to peruse - not one person greeted me nor did they ask if I needed help…read more Plenty of employees chatting amongst each and ignoring me the customer. I requested a measure of several rooms and that was completed. I NEVER received a call or an estimate. 7 months later I call to let them know this,,,, no apology and said someone would get back to me. Never did. shame on me- never again. Don't waste your time- they truly do not care about customer service at all!!

Coming from someone who has used and worked with Floorz over a dozen times, Kim K is an absolute…read moreidiot. You can't rate a company based on a driver who "cut you off." You haven't even done business with this company. It's fair to say that we've all been in a hurry before, and tried to speed up to get in another lane. Kim K is just one of those people who can never do wrong, but God forbid anyone step out of line around her. You can't rate a company that you've never done business with. And yes, I've done business with Floorz many times... Brian is a fantastic businessman who always puts the customer first. That's why he's go-to flooring company for many of the premier custom home builders in the area. Don't listen to idiots who have no real experience with the company.

Starts off great with an engaging and welcoming "sales" associate and manager…read more Overpromising. Spend over $30k+ and think they would actually care and attempt to make it right. Difficult to get responses and answers and still waiting. Beware.

Saw the sign and stopped in. I was looking for a red carpet remnant. This store doesn't deal with…read moreremnants, only whole rooms. The people were kind.

Had a great experience working with the team and the installers when replacing the carpet with…read moreorganic, engineered, waterproof hardwood flooring option in the entire house. Highly recommend!

Ken has been doing floors for me for the past 15 years. He…read moreprovides professional service and quality in all the work he does, that is why I have been using him for the past 15 years. Marc Apple - Apple Construction

Great customer service and very professional in everyway and matter. Very knowledgeable as well.read more

This guy is a joke. i had him do a small backslash job (what a hack job)…read more I had to have someone else come in and remove his tile job and replace everything. He was never on time, and he never cleaned up after himself i had to clean everything up myself. He got glue and grout on my cabinets and window cell. You are a fool if you use this guy.

From the owner: 32 years experience installing tile-ceramic, porcelain, mosaics, marble and other natural stone…read more Showers and shower pans, tub surrounds, backsplashes. Expert work for competitive pricing. Free estimates.

Great place to do business Im a remodel contractor/property…read moremanager They do what they say will and they do it on time I highly recommend them

Good pricing and great service!!! Very good product. I will shop there again.....service was also…read morequick.

I had a new kitchen vinyl tile floor (looks like stone and is grouted) installed in my century…read morehome. I read, researched and comparison shopped and at the end of the process I was just where I thought I would end up -- with John and Jen Toth/ Floor Coverings International of Cleveland West. I would have saved time to follow my intuition without all that research but this way I know for certain that this is the way you should go. This is a mobile business with no bricks and mortar store so they come to you at a time that works for you. When John works with you you'll learn about your home, flooring options, installation and view samples as well as get an estimate. My floor is one that had been layered floor on top of floor for many layers so they had to pull out 2 layers of flooring with attention to other details of an old home. The important thing to know is that this is a business run the way businesses used to be where the goal is to do a job perfectly and to focus upon the working with the customer as a person. As for comparison shopping, I visited a couple of stores and got one other estimate. Floor Coverings International's quote was a little bit more money but it was for an inclusive installation so in the end I think pretty similar cost since the other one was with add-on costs to the basics (so be sure you are comparing apples to apples). But I had a clear sense that although I wanted to pay a competitive price of equal importance (maybe even more importance) was to have people I trusted to guide this process. I needed to feel confident that these were craftspeople who would treat my home with the same level of care/attention to details as if it were their own. I found that with this company the focus is on the relationship with the customer rather than the sale -- of course they want the sale but that's the result investing time and the ultimate payoff is doing a good job. On my project John and team went above and beyond on details. John stained my transitions (2 doorways) to match my original wood floors, brought the tiles over to lay them out before the installation because I had some concerns and then came by after the install to assure everything was handled and any problems fixed. I learned that this is not how any other flooring companies around here works so that puts John and Jen Toth at the head of the class. So although I spent only $2,500 I was afforded the same attention to my job as if I had spent $25,000. If having quality flooring be it tiles, linoleum, carpet or something else installed for a fair price with no headaches, no surprises and nothing but good then this is the way to go. Trust me, I've done the research and had a new floor installed and these folks are the best for the job.

I had used this company for a larger job earlier and was very happy with their service. When it…read morecame time to update a bedroom, I contacted them again since it had gone well previously. I worked with Darrell both times. He was prompt and efficient. The installer had been to my house as well. It is nice to work with the same people. Again, the job was completed in a single day and the work excellent.