Molly and Steve, I think you guys have a LONG way to go…read more These generic, copy paste responses go to further my frustration as we both know that nothing is really going to change. I listened to Steve when he called to discuss this with my husband and he sounded like THE ONLY reason he called was because of my YELP review (which he mentioned). With all of the dropped balls, lies and lack of professional follow up and lack of courtesy, one would think THAT would have generated a call from management, NOT my Yelp review. Your staff needs intense customer service training. Nobody knows what they are doing and no one cares either. We had planned on replacing all of our appliances and we will definitely go elsewhere for everything. You guys are NOT worth the headache. I don't know if it's Ferguson as a whole or just this location but this experience was HORRIBLE. I wish I had read the other reviews about this place PRIOR to walking in your doors because if I had this would never have happened. I would have gone to Lowe's or Costco from the jump.

bottom line, this company told me that with my 6 burner range i purchased from them that I NEED a…read moredowndraft. Nope! just padding their pockets, then just when you think you e paid for all your appliance, they hit you with another undisclosed bill demanding payment. Once the sale is complete you are on your own, they don't want to help you, the do not return calls, they either leave you on hold or they transfer you to a different team member to dodge concerns. and their after sales customer service is terrible ...... RUN away from Ferguson, you won't be disappointed you did

My favorite new C'ville place... My electrical contractor…read moreguided me to Maddux because my chandelier was broken. Apparently, Maddux repairs UVA chandeliers... They did a great and quick repair. Plus, everyone is just sooooo nice. How refreshing! Thank you. See you soon.

From the owner: Wall sconces do a great job of complimenting your primary light source within a room. Commonly,…read morethey are picked from a similar style or even the same collection so that there is a harmonious feel to the room lighting.

What an easy and helpful place to shop! From looking to ordering and pick up, Nancy B's was the…read moremost helpful, friendly place I have shopped in Charlottesville!

Icannot say enough great things about these folks! I wish I could give another star…read more The wife and I rang them up trying to find mood lighting for a theme night supper. I was lucky enough to get Carrie on the phone. They did not have what I wanted, but Carrie took the time to kindly realign our expectations. The bulbs we were looking at turned out to be only 3 watt and not even an option for ambient lighting GTH. She made alternate suggestions and even offered to call her wholesaler and order us some samples. Carrie was awesome. Gosh I hope I am spelling her name correctly . These folks are our lighting folks for life. Superior service, kind caring and friendly staff. It doesn't get much better than this.

My first experience here was fantastic, so it's really disappointing that it has gone so south. I…read moream working on a new construction that we ordered lights for and many things have gone wrong. I was not told that I ordered a item not stocked and now we still haven't received it and is costing our project significant delays since we can't pass inspection without this item so construction has been stopped. I've called my rep Valerie multiple times and left voicemails and also called the store directly. No one answered or returned my calls any of the times. (They are not eager to respond to emails either.) Horrible customer service. Our contractor recommended this place and he is very disappointed now too. I do NOT recommend.

We had a first-class experience with Dominion Lighting and, specifically with Josh Mollet as our…read moredesigner. We are building a home remotely in the mountains of North Carolina, but are fortunate enough to live close to Dominion. It is certainly overwhelming to consider the scope and scale of a new build, and to think about what you would like the lighting to look like and how you would like it to function when the space doesn't even exist. We had the absolute best time working with Josh. First, he helped us hone our aesthetic vision, and to build cohesion into the lighting design. He also helped us wrestle with the technical challenges of recessed lighting in high slope ceilings. Through the entire process, he gave us the confidence we needed to easily make decisions and to put the vision into action for our home. Throughout the entire process, Josh was highly responsive, he communicated with clarity, and he had a fantastic sense of humor, challenging each of us appropriately when we were stuck in some kind of rut. His efficiency is remarkable and his design eye and skill is obvious. On top of all of this, he produced documentation that clearly conveyed the plan to our electrician, making our recent electrical walkthrough the best one he had ever been on. The electrician told us that most of the time people arrive with little to no clue of what they want, and it is a laborious, frustrating and overwhelming process. We arrived with our Josh plans and knew exactly where things were going to be and what they would look like. We are very excited to see this house come into reality. We know the lighting we selected will bring warmth and beauty to to spaces, both interior and exterior, and we feel that Dominon and Josh provided great value to us and our project.

If you are looking for something unusual and don't know where to start - go to Paul's. They have a…read morestore front and several. Obtained units filled with furniture, hardware, tools, jewelry and of course, their hallmark offering: lighting. Prices are reasonable and the staff is friendly, knowledgeable and helpful. But, while I didn't catch his name - the store dog is ADORABLE.

So many cool things here. There's the inside but also a few trailers outside. A lot of old…read morenostalgic decorative items.

Allison, You didn't…read morehear back from me because my business with you was done. I didn't want to confirm an order that was non returnable. I found the same item from a different supplier for less, with free shipping & ordered with them after your email. The product DID in fact fit... my assumption that a 6" downlight is in fact 6" was right. Just because items are not from the exact same manufacturer doesn't define a yes or no compatibility. Part of the reason I wanted to see the item in store & put my hands on it. I could have done this with an in-store pickup and saved both us us time. I appreciate your gesture of shipping the items to my door. But as I mentioned my problem is solved and I will be shipping back the unopened box.

I was looking for a very specific electrical switch wall plate - one that would accommodate three…read morelight switches and one electrical outlet - in a brushed nickel finish. I had already struck out at Lowes, The Home Depot, and Dominion Electric, so when Dulles Electric was recommended, I called ahead. To my surprise and delight - the guy who I talked with on the phone stated they did indeed have that wall plate. So I asked them to hold it and I headed over. They wanted $13 and change for the wall plate - which was considerable more affordable than a couple of places I had found on the internet that wanted $28 and $60 respectively for the same piece of hardware. Check out Dulles Electric for your electrical supply needs - they just might have what you need!

Used them to buy lighting in 2018. Went back because the lights stopped working. They claimed…read morethey are out of warranty (aren't LED lights supposed to last like 10-20 years?!?!) so can't replace them but kindly offered to sell me new ones. No thanks...I'll go somewhere to get quality lighting that a company will stand behind or I'll pay less someplace else.

I am very happy with the service I received at Dominion Lighting, and especially with the I…read morereceived from Joshua Mollet! Joshua's knowledge of lighting is extensive and impressive. He helped me find the perfect under cabinet lights for my kitchen. I can't tell you how much better my kitchen looks, and how much better I can see when I'm preparing food. Delighted is the word that comes to mind when I think of Joshua Mollet and Dominion lighting!

Ursula was nice and pleasant to deal with…read more The warehouse guys, not so much. talkative, nonattentive.... I mostly just wanted to talk about the product: I purchased a Ceiling light that was missing hardware, had rust on parts of the metal, and was obviously a REPACKAGED mess. I know a good electrician install guy who decided to sort through all of the mess to hang it up for me. I had been dealing with too much to do return. I'm sure if you get unopened items, youll be fine. But beware of the boxes with extra tape, because there will be crap in them and also crap missing or rusty.

Walked in to have a look and received great service from Tai. She was not pushy at all and knows…read moreher products. I went in with some "must have" features with pendants, gave Tai a run through of my style, and she found 2 perfect fixtures for our space. Prices were very competitive - better than anything I could find online. Overall, really fantastic.

My husband was across the street buying a car so I decided to come in and kill some time. Omgggg,…read morethey had everything you could imagine. Lol I bought so much stuff, from car stuff, to toys, to make up, to food, to wall art, to towels. Lol it was awesome. This is a spot you can't come to with a list, you just have to walk around and let the stuff catch your eye lol. I spent alot but it was worth it. Great value

Mens Bathroom always unsanitary, no toilet paper, stores aisles blocked, floors dirty, put our…read morehands in a box of assorted goods left of the book aisle and got some sort of slime on our hands. Some items not marked for price. Totally unprofessional and unmanaged.