Government workers are literally incompetent. As well as the security guards when they want to…read moreanswer the question you have for social security workers! I had went a month in advance to go ask some questions. Security didn't let me in just to ask a simple question. Said you need appointment and gave me a paper to call. Also, a form to request a copy of a ss card for a minor. I called to get appointment for a copy of a minor ss card. I ask what do I need to request them. The person tells me the usual identification for a minor(passport, school ID, vaccines and birth certificate together). Not once said that there is a criteria for the ages. 0-4 you can use this and 4 and up you can only use this. Also, all documents that is medical has to be notarized and signed by a doctor. Today is my appointment. What a slap in the face I get when I show up with the documentation that the person on the phone TOLD ME!!!! Person at the window like huh. Yeah, none of this is correct and gives me a paper and tells me this and that. He asks for a iehp card. Only card from iehp is insurance card. On the paper it says they can take that so why did he ask for it, huh? Something else about it can't be issued more than four years!!!!!!! Side note. When the conversation is all done. He said he can help me all the way until 4pm. I told him I'll be back in 20mins. I don't live far. I get back he isn't at his desk but a lady. I let the lady know if she can notify the person that sitting there that I'm back. Nothing. Waited 40min seen people go to his window to be helped.

2nd time I've been to this office in the last 6 months.... the employees here are courteous &…read morehelpful... most of the reviews Ive read on here are not at all what I experienced... They do have a mail drop off at this location.... it is inside the building.... The officers will direct you at the front-door.... The officers are friendly and accommodating.......but need to do their job.... Thank goodness the employees here were available to help me out once again.... Thank you!!!

Well, it's a post office. Doing post office stuff. That's what I wanted, and they do a fine job…read more The only drawback is their customer parking. The parking lot is shared with a medical building and their just aren't enough spaces.

This Location is very slow computers crashed or system failed made me late wasted my whole lunch…read morebreak, thanks!

Had my citizenship interview with officer Dasy Ramos. She was very welcoming and very nice, I was…read moreextremely nervous but after we started talking all my anxiety went away , very thorough with the interview. I passed my civic test , writing and reading . Afterwards went for my oath ceremony.

The employees are friendly and patient with you. The officer that took my case was super nice.read more

Ive been dealing with the child support for 40 years they do their best to help collect support but…read morearen't always successful! They mainly use the info u have to provide& if u have no info then the support case stays in limbo or gets closed which is a shame! I'd like the new beautiful office & the convent location near me. I like to go into the office I'm am provided with fast service. I was just in there in July 2017 the case worker was very helpful in so many ways I wished that I knew her name but she helped me with my situation more than any other worker that I had ever dealt with

This place is as imbalanced and unfair as it gets. They financially incentivize mothers to break…read moreapart their families and raise fatherless children by financial burden and parental alienation. Completely against male equality and a massively one sided business. If they really kept the interest of the children in mind, they would push for 50/50 custody arrangements and each parent equally financially responsible for the child or children (neither parent pays the other).

This library is extremely loud. The employee in the front is practically yelling . Yes, she's…read morepolite and has great customer service but this is a library. No one is being told to quiet down. Kids are literally screaming . This library is so nice . So unfortunate. I came here to study in the quiet and came to a circus. You can only rent out the rooms for an hour at a time which makes no sense if nobody is on the list after me why am I being escorted out the room . To put my name on the list and go right back in? I won't be back . They get 3 stars for cleanliness. It's a really nice library apart from the noise

There was a patron spraying an entire Aerosol can in the air upstairs today and staff didn't seem…read moreto care at all. It was hard to breathe and I had to leave the library. The security guard here doesn't do anything but stand around If you bring a problem to him he will just suggest you talk to the librarian. Great library when there's not crackheads trying to pollute your air.

This is a wonderful and stunning shrine to Lincoln, our Civil War heroes, and the abolitionists who…read moreworked tirelessly to abolish slavery in the American South. The building is stunning and the displays are pure art. The docents are incredibly knowledgeable and provide you with an abundance of information. My only complaint is that the exterior of this beautiful shrine is marred by ugly QR code banners which make it impossible to take a good photo of the exterior. I also hope they remove 'The 1619 Project' from its prominent display as it has been widely discredited and is a real insult to the 360,000 Union Soldiers who sacrificed their lives - as did Lincoln - to eradicate slavery from our country.

Very interesting and somber place. Thd building and its details are beautiful. The young man…read moreworking there was very nice and he explained the layout of the museum and offered us resources and help along the self guided tour. It's a small museum with three separate rooms. There's a fun Morse code activity and some paper and colors to draw with. I'd say it's a place for fifth graders and up. Museum is free but please consider donating or buying from their gift shop to help keep funding places like these.

Best recruiters I've been to. SSG. Rosario is the one to call. He is caring and will put as much…read moreeffort into you as you put into the process of joining. The entire staff in this office is helpful, caring, and hard working. If you want the fastest way into the army, this is the place to be.

5am on Friday morning our property where we store our work equipment and tools was broken into. The…read morefence was pulled down and one suspect broke into our shop and stole as many high dollar tools as possible (these are the tools we need to make work and make a living. The other proceeded to drive a get away car up to the damaged fence and help his buddy load up tthe car. They were in and out in a couple minutes, but we captured them on multiple cameras. We didn't notice the break in until Monday morning and we immediately called the Sheriff's department. Deputy Gober was the deputy that arrived and took the report. To be honest I thought it was a waste of time and we were going to be out the thousands of dollars in tools. Deputy Gober said he was going to work with his partner and a detective and they will see what they can turn up. Less than 24hr later Deputy Gober had contacted us and let us know that they have the suspects in custody and we can identify and pick up our stolen tools at the Sheriffs's office. Thanks Deputy Gober and the Big Bear Sheriffs Department, you guys crushed it!!!

INCIDENT INFORMATION: Date of Incident: September 2, 2026…read moreTime of Incident: Approximately 10:51 AM Location: Descanso Ave Chino Hills CA 91708 Incident / Report Number: 222602081 Involved Personnel: Deputy H. Rodriguez (IDA480) and other responding deputies STATEMENT OF COMPLAINT: I am filing a formal misconduct complaint against Deputy H. Rodriguez (IDA480) for unlawful detention, unreasonable seizure, unlawful use of physical restraint, and violation of department policy and Fourth Amendment rights on private property. On September 2, 2026, at approximately 10:51 AM, Deputy Rodriguez and assisting deputies arrived on my private property at Descanso Ave Chino Hills in response to a vague, unverified dispatch call coded as a "415 unknown." Upon arrival, despite my peaceful presence on my own property and without any evidence or reasonable suspicion that a crime was being committed, Deputy Rodriguez subjected me to an unlawful detention. I was: * Ordered to submit without explanation or articulable suspicion of criminal conduct. * Physically restrained in handcuffs without any legal justification, flight risk, or officer safety hazard. * Placed into the back of a locked patrol vehicle for an estimated 10 to 20 minutes. * Told me he was going to search my home. * Tried to force entry into the home. * Damaged my cell phone. * Caused injuries to my hands and wrists. * Illegally conducted a search of my person. Under California law and constitutional standards, physical restraint and placement inside a locked squad car constitutes a de facto custodial arrest. Deputy Rodriguez lacked both reasonable suspicion to detain me and probable cause to effect an arrest on my private property. After holding me in the patrol vehicle, deputies released me without issuing a citation or establishing any criminal violation. RELIEF AND ACTION REQUESTED: * A complete Internal Affairs review of Deputy Rodriguez's conduct and policy violations under Report Number 222602081. * An immediate review and audit of all Body-Worn Camera (BWC) footage, dashboard cameras, and CAD dispatch records regarding this stop. * Written confirmation of this complaint, the assigned internal investigation tracking number, and the findings upon completion of the investigation. * SBSD is denying body cam footage in an attempt to cover of up officer misconduct and fourth amendment violations. * A claim was filed with Risk Management

Customer service was super accommodating. An assistant quickly helped me sign up for a library…read morecard and proceeded to order some books I requested. I will be getting a text when they arrive in 5-7 days. I really think libraries have the best people working for them. Their Reference section was tiny. I was advised the Loma Linda branch down the road has a much larger catalog available.

Grand Terrace Library Books DVD Programs Educational Library Card Writer's Nook Information.read more

They don't answer the phone Idk why…read more I called early right at 8 am and no answer disappointed

July 29, 2026…read more Subject: Complaint Regarding Customer Service and Wait Times at the Employment Development Department Disability Office To Whom It May Concern, I am writing to express my serious concerns regarding my recent experiences at the Employment Development Department Disability Office. Today, I returned to the office after previously visiting last week. I waited outside for approximately one hour before I was able to speak with the security guard, whose name was Jacob. Unfortunately, he was very rude and unwilling to assist me. I requested to speak with a supervisor, and after some hesitation, a supervisor came out to speak with me. The supervisor introduced himself as Buddy. He approached me wearing sunglasses and greeted me by saying, "What's up? What do you want?" I found this to be disrespectful and unprofessional. I asked him to address me properly and introduced myself by saying, "My name is Hope. What is your name?" I then explained that I have a heart condition and cannot safely remain outside in temperatures exceeding 100 degrees for extended periods. Last week, I waited outside for approximately three hours under the same extreme heat before I had to leave because of my medical condition. During our conversation, the supervisor stated they were having issues and were currently working on July's disability payments. However, it appears that many people are experiencing the same problems. The conditions at this office are unacceptable. The lines are extremely long, and many people are waiting more than eight hours in dangerous weather conditions. It often takes over four hours just to get inside the building and another four hours before being seen. During that time, people also receive parking citations because the surrounding parking is limited to two hours, even though the office is aware that customers are required to remain there far longer than the parking limit allows. I understand that many individuals are seeking assistance and that the staff may be dealing with a high volume of cases. However, there must be a better system in place. No one should be forced to wait all day in extreme heat, especially individuals with medical conditions or disabilities. Equally concerning is the manner in which some employees interact with the public. Treating people as though they do not matter only adds to an already difficult situation. I respectfully request that this matter be reviewed, including both the customer service provided at this office and the excessive wait times. I hope meaningful changes can be made to ensure that everyone is treated with dignity, respect, and compassion while receiving the services they need. I would also appreciate a response regarding what actions will be taken to address these concerns. Thank you for your time and consideration.