Government workers are literally incompetent. As well as the security guards when they want to…read moreanswer the question you have for social security workers! I had went a month in advance to go ask some questions. Security didn't let me in just to ask a simple question. Said you need appointment and gave me a paper to call. Also, a form to request a copy of a ss card for a minor. I called to get appointment for a copy of a minor ss card. I ask what do I need to request them. The person tells me the usual identification for a minor(passport, school ID, vaccines and birth certificate together). Not once said that there is a criteria for the ages. 0-4 you can use this and 4 and up you can only use this. Also, all documents that is medical has to be notarized and signed by a doctor. Today is my appointment. What a slap in the face I get when I show up with the documentation that the person on the phone TOLD ME!!!! Person at the window like huh. Yeah, none of this is correct and gives me a paper and tells me this and that. He asks for a iehp card. Only card from iehp is insurance card. On the paper it says they can take that so why did he ask for it, huh? Something else about it can't be issued more than four years!!!!!!! Side note. When the conversation is all done. He said he can help me all the way until 4pm. I told him I'll be back in 20mins. I don't live far. I get back he isn't at his desk but a lady. I let the lady know if she can notify the person that sitting there that I'm back. Nothing. Waited 40min seen people go to his window to be helped.

2nd time I've been to this office in the last 6 months.... the employees here are courteous &…read morehelpful... most of the reviews Ive read on here are not at all what I experienced... They do have a mail drop off at this location.... it is inside the building.... The officers will direct you at the front-door.... The officers are friendly and accommodating.......but need to do their job.... Thank goodness the employees here were available to help me out once again.... Thank you!!!

Had my citizenship interview with officer Dasy Ramos. She was very welcoming and very nice, I was…read moreextremely nervous but after we started talking all my anxiety went away , very thorough with the interview. I passed my civic test , writing and reading . Afterwards went for my oath ceremony.

The employees are friendly and patient with you. The officer that took my case was super nice.read more

They don't answer the phone Idk why…read more I called early right at 8 am and no answer disappointed

July 29, 2026…read more Subject: Complaint Regarding Customer Service and Wait Times at the Employment Development Department Disability Office To Whom It May Concern, I am writing to express my serious concerns regarding my recent experiences at the Employment Development Department Disability Office. Today, I returned to the office after previously visiting last week. I waited outside for approximately one hour before I was able to speak with the security guard, whose name was Jacob. Unfortunately, he was very rude and unwilling to assist me. I requested to speak with a supervisor, and after some hesitation, a supervisor came out to speak with me. The supervisor introduced himself as Buddy. He approached me wearing sunglasses and greeted me by saying, "What's up? What do you want?" I found this to be disrespectful and unprofessional. I asked him to address me properly and introduced myself by saying, "My name is Hope. What is your name?" I then explained that I have a heart condition and cannot safely remain outside in temperatures exceeding 100 degrees for extended periods. Last week, I waited outside for approximately three hours under the same extreme heat before I had to leave because of my medical condition. During our conversation, the supervisor stated they were having issues and were currently working on July's disability payments. However, it appears that many people are experiencing the same problems. The conditions at this office are unacceptable. The lines are extremely long, and many people are waiting more than eight hours in dangerous weather conditions. It often takes over four hours just to get inside the building and another four hours before being seen. During that time, people also receive parking citations because the surrounding parking is limited to two hours, even though the office is aware that customers are required to remain there far longer than the parking limit allows. I understand that many individuals are seeking assistance and that the staff may be dealing with a high volume of cases. However, there must be a better system in place. No one should be forced to wait all day in extreme heat, especially individuals with medical conditions or disabilities. Equally concerning is the manner in which some employees interact with the public. Treating people as though they do not matter only adds to an already difficult situation. I respectfully request that this matter be reviewed, including both the customer service provided at this office and the excessive wait times. I hope meaningful changes can be made to ensure that everyone is treated with dignity, respect, and compassion while receiving the services they need. I would also appreciate a response regarding what actions will be taken to address these concerns. Thank you for your time and consideration.

I was calling around to different services to help my daughter with her mental disability. The…read moreworker was quite knowledgeable & her assistance was beyond what I have ever experienced from a county worker! I forgot to get her name to let her supervisor know what service she gave me was excellent!

This probation/choice office is awesome.. the security guy there was so very nice and sweet and…read morevery helpful too.. my granddaughter and I had take my kid there and the security guard answered all my questions and gave my granddaughter a granola bar that was so nice of him.. they need more guards like him in places like social security office.. I give that young man a million stars for his helpfulness and his caring he was awesome ty to that security guard that was in the probation office on 3/20/2017 between 10 am and 11:30 am.. need more ppl like him and they should be trained to treat ppl great just like this young man treated us.. ty Mr Security Guard

I had to stop by the office because I decided to run for the School Board of Rialto, district 5…read more My experience both times were amazing. The level of professionalism is off the charts. Their eagerness to help you complete the process was top notch. I was so impressed by everyone I encountered in this office. The building itself is nice and clean. They have sufficient parking in the front. It's easily located. I have nothing but positive things to say!

San Bernardino County voter registration office has friendly helpful employees…read more I've come here a few times. Registration to vote is quick and easy.

This VA office brings tears to my eyes. They are so helpful and polite. You can tell they care. I…read morecame in with a lot of questions, they answered all of them and gave me exact directions. That was unbelievably cool. They allowed me to email my orders to them and they had all the paperwork I needed. I had tried two other offices and had zero answers. I left happy and informed.

The VA affairs department is truly helpful. Always better to make an appointment available on…read moreFridays.

It was a pleasant experience, unlike other government offices they were very helpful, quick and…read moreeasy. Just don't go by yourself late in the evening the outside homeless people are pretty scary.

With an area of 20,105 square miles, San Bernardino County is the largest county in the United…read moreStates by area. This means that county workers have a ton of people to serve. Wait times for any service is usually timely, so do any type of paperwork online if possible. San Bernardino county covers the valleys to the mountains almost out to the Arizona desert. Temperatures can change drastically depending on the area so check updates before you travel.

There is a vast discrepancy between how inmates are treated depending on if they are state or…read morefederal. While I can not address the state side, medical care for the federal section is substandard, bordering on being a liability, and they are not given the same opportunity to further education, library services or other "amenities" like soap, afforded to state inmates. While you can buy (if someone puts $ in your account), soap, shampoo and purchase food from the commissary in an attempt to supplement the poor quality served, these basic needs should be met through the prisons. And I use "supplement" the food lightly as for the most part it is high carb junk food with little to no nutritional value. The approved "care" packages you can order also have little to no nutritional value and should be reevaluated and replaced with something that holds true nutrition, especially considering the prices they charge for the junk food they sell. Inmates are rushed through meals not giving those at the end of the line adequate time to finish their food resulting in more nutritional lack. While the front personnel who deal with the public are courteous, some of the behind the scenes personnel seem to be a different story. Every person in there, regardless of if they are federal or state should be treated equally as a human being and afforded a level of respect, and be given adequate nutrition, healthcare and hygiene supplies. While I realize the feds only "rent space" from the county, their inmates should receive the same "advantages" as those on the state side, including the opportunity to further or continue their education and have access to simple things like the library as literally, there is nothing else to do. In regards to mental health, and physical healthcare, it can take weeks to get someone to see you, and with mental health they hand you a paper with suggestions to help you deal with the stress......suggestions like "start a garden, spend time with friends", etc. Seriously? These people are in jail. How about some real helpful suggestions? Having not dealt with the prison system before, I am appalled. Prison Law Office has filed multiple lawsuits to address these type of issues, including those occurring at this facility. It seems like changes are promised when someone is watching, but once eyes are turned, status quo resumes. Sad.....they could do so much better. I know prison is not club med, but basic necessities, proper nutrition, adequate healthcare and the opportunity to better themselves are afforded to those who are not even citizens in this country, how about using some of that $ to fix the problems in the jails....and that doesn't mean upgrading the reception area to look nice.

I have been to this facility to do many weddings and the deputies are always kind and considerate…read moreof the fact that being in jail doesn't change the fact that two people in love can still be married regardless of the situation at hand 9095894402 Forevermylove jail weddings

My granddaughters social worker got fired for possible trafficking.. I heard there are others. This…read moresystem needs to be investigated.

This is juvenile court which is a stone's throw away from probation court and juvenile hall. This…read moreis the county's idea of one-stop shop I guess. Just group all the correctional facilities in this area and screw the homeowners.

The security, staff, and others were very professional and respectable. I was very pleased to work…read morewith all of them since they did as they should have but at the same time showed that they do really cared for the people. Not too sure if it would make a difference or if you even have a choice, but if you have business at homeland security I would recommend going to this office instead of another simply because of my experience today.

Streamline service to get into the building was fast and effectice. Typical TSA requirements to…read moreenter. Be ready with your paperwork so you don't hold others from entering. Dress appropriately! I saw people with shorts and men with their underwear creeping out of their pants. This is an official office!