I checked in recently with my Mom to update her Direct Deposit information and we were really…read moreimpressed by how well this Office is run! The Room was well lit and properly staffed and the Security Guard was fully in his role as the first point of contact being assertively welcoming, inviting, and showing us how to proceed using the smart and efficient high tech systems. The waiting area was clean, comfortable, and spacious and there were large screens keeping everyone updated with their place in line and which window to go to. The lady who helped my Mom was very professional and organized! She helped us update Mom's direct deposit info as requested and reassured is the reissued checks were on the way. We recieved the direct deposit yesterday and are so grateful for the staff for making the process very easy and pleasant! Thank you to the Ontario Office Team for being on top of your operational excellence, we appreciate you so much!

So I came into this office and the security guard straight up told me that he is not going to…read moreanswer my question. I wanted to show him the letter and he said no to us twice. The security guard turned around and proactively asked the guy sitting next to us to see if he needed help. Before us, he was patiently asking a question from another African American lady. Wth! He really makes me think that they are doing racial profiling. Part ii, after waiting for one hour, we left the office. I called the SSA number and was told that the wait time was going to be 120 plus minutes. Since I only have today off. I searched around and found a place to upload docs. Meanwhile, I am still waiting for a call back from SSA.

First timer since moving to the area. Lovely and friendly staff. Quick service even during my lunch…read morebreak. Very understanding and listen. They take time to help and do what's necessary (at least the one time I went).

Jury is still out.... I'll let you know... process is long.... Gilbert seems to be very helpful…read more... Started my husbands paperwork today.... Still need Doctors report.... We will go from there... Doctor completed paperwork on Friday and they are closed.... Monday is also a holiday.... Tuesday I will drop off....6/20 Now is the waiting ....

very polite in this office and sufficient.the workers were very helpful and professional.read more

Never answer their line! I've called multiple times this week and NOTHING. At least set up your…read morevoicemail!!

It has been a couple years now since household hazardous waste collection has moved into the new…read morePublic Works center on Lion and even though the old location was much closer to my house, this new facility is much better for everyone involved - volunteers and residents alike. A lot of cities in the IE have hazardous waste collection only once a month, or even once a quarter, but we are fortunate in Rancho to have collection every Saturday from 8am to noon (minus Saturdays of a holiday weekend). They take a wide variety of hazardous waste including electronics waste including monitors and TVs, pesticides, chemicals, fluorescent bulbs, batteries, motor oil, anti-freeze, brake fluid, paint, and more. Their website says they don't take tires or medical waste/sharps (though all RC fire stations have free medical sharps collection). This new location is in a permanent building, instead of sealand containers, and has a huge covered portico to keep it shady in the summer and dry in the winter. Everything is always well organized to get in and out fast. You may need to provide proof of residency, I usually have my water or trash bill with me that shows the address, just in case. Here is a link to the HHW website: http://www.cityofrc.us/cityhall/engineering/env/hhwfacility.asp

I think we can all agree that we need to do our parts to make sure that our landfills are being…read morefilled with hazardous crap, which makes me appreciate this place all the more. You can always count on this place being open every Saturday, except for major holidays. Located on 9th Street between Hellman and Vineyard, you go south on Lion St. until it dead ends at their building. You go into their driveway and follow the path to left which will ultimately lead you to the drop off point. You fill out the paperwork, and the guys will unload your items. I have dropped off old batteries, monitors and other electronic devices. The city has made hazardous waste disposal a no-brainer. Great job, Rancho!

My son is detained at West Valley Detention Center in Rancho Cucamonga, CA. He was having a serious…read moreissue with his meals and this was causing extreme weight loss and health issues. The young lady, SCS Sanchez, who answered the phone when I got through, was so kind and pleasant. She put me on a brief hold and called his unit for more information. When she came back on the line she gave me good information that the issue was taken care of by one of the Sargent's today and that he would be getting his meals correctly. Thank you SCS Sanchez; I was ready to do battle and you just quietly, patiently and efficiently got the information I needed. You blessed this Momma's heart!!

What the jailers at this facility don't understand is that Bail Agents cannot do their jobs unless…read morethey pick up the phone and provide Bail Bond information. Bail Agents lose business constantly due to West Valley jailers not picking up the phone. People take their business elsewhere when we cannot provide them information in a timely fashion. It's very convenient for these jailers to just not pick up the phones. They're knowing to pick up, and leave it off the hook so it doesn't disturb them. They have no idea on how such a simple act of not picking up can negatively affect one's livelihood. But who cares right? we're just bail bondsman. People can care less about us.

I respect my civic duty and acknowledge that the Rancho Cucamonga Courthouse is probably a less…read morestressful experience than other courthouses, but the experience still had major room for improvement. There are so many inefficiencies in the system. I don't think the government system takes feedback or makes process improvements, but hopefully this review helps someone with their Jury Duty experience. At this courthouse, you receive a summons and you actually have to CALL 5pm the day prior to check if you need to physically come in. Considering they made me go online and fill in all this stuff, why can't I check some status online? If you have to report in person, the dress code is business casual. Although I feel like a lot of people were way more casual casual and they weren't sent home to change like the threat on the phone. In the room where the potential jurors meet, we were told to listen to a video but the TVs were unevenly distributed and the audio was awful. Then when we were suppose to find ourselves on these lists, the names were written in a thin white font that was hard to read. A lot of do this and wait, do this and wait. During one of my breaks I went to the restroom on first floor and it really needs renovations. No automated/sensors. In the women's bathroom on 1st 2 out of 4 sinks were broken. Then I made the mistake of getting a snack at the café inside the courthouse. Since they have no competition and they're the only option, they get to be slow inefficient and burn your food... in my case burnt my food twice. It was also so hectic as they didn't take names down, they just called out the type of order, so if multiple people ordered the same thing they all go up and look confused. I waited for ever for them to call me back saying they forgot what I ordered... Then it was burnt. I came back... They remade it... Burnt again. Pointless. I didn't have time to deal with them a third time. On a more positive note, this is the furthest I made it along in the jury selection process. I won't give any detail to maintain the confidentiality but I can say they ask questions to make sure there are no conflict of interest or strong biases that would negatively affect either parties. It was nice to see the justice system at work. Obviously the Jury Duty experience is a civic duty, but the courthouse really need some renovations to make the jury experience less awful.

Called in after 5pm the night before to verify if I had to show up. Message confirmed I was needed…read moreand for me to arrive at 8am even though the paperwork said 8:30. Arrived at 8am to a long line outside. Went through security waited in another line inside. Finally 40 min in reach the checkin desk to he told my case was settled and therefore I wasn't needed. Seriously?! *eyeroll*

Clean office, very nice and modern. Staff is very friendly and helpful. I won $1k on my birthday…read more(of all days) in a second chance drawing off a scratcher. I typically spend only a dollar or 2 and I think my luck is about the same as if I spent $50. I have to wait 6 weeks for a check but oh well. I used to buy $50 worth of $1 scratchers so my saintly mother (God rest her soul) could "dig for treasure" as she called it. Best $50 I ever spent.

very bad service I won 1000 doll in a lottery ticket last year and haven't received my payment and…read moreevery time I call they said the check got lost and nothing that I received my money

The City of Rancho Cucamonga Civic Center came together to a local legend, Mr. Dutton with a very…read morespecial signage dedication, recognizing his hard work and lasting impact on this thriving community in Rancho Cucamonga. The mayor, senator, and local dignitaries were in attendance to celebrate a true hometown hero whose legacy continues to inspire. Kara, his daughter show so much courage and she definitely walking in her father's legacy. Gone, but never forgotten Rancho Cucamonga Living Magazine.

Located in San Bernardino county, Rancho Cucamonga in just south of the San Gabriel Mountains. It…read moreis the 28th most populated city in California.

Great place to work and live, great place to own a business. The Building and Safety Department is…read moreespecially helpful.

Cleanest and best city hall or city facility I've ever been in…read more Very updated ambiance and architecture. Parking is available and its pretty easy.

Came here to get a COVID test and it was very well organized and quick. Made an appointment on the…read morecounty website and was able to walk in an hour later. The staff out front were really nice, especially the security guard. He randomly asked me if I had heard of Bucca di Beppo since the other staff members had never been and I replied, "Yes! In Claremont, it's great, I was just there in June." The security guard then told me a joke about Koi fish and it calmed my nerves about possibly having Covid again. I walked inside the building and the process was easy, just showed my conformation e-mail and confirmed a few details then went into the main room where they gave me a swab to swab my nostrils. The nurse was very helpful and was 6 feet away watching me do the swab and guiding me on how to do it. I was in and out of there within 10 minutes and it was a pleasant experience. If you're in the area, sign up through San Bernardino county health's website and select RC Resource Center. Definitely the fastest COVID test I've taken lately.

Mondays through Friday's you will find this place conducting city business, serving well the people…read moreof Rancho Cucamonga. But on Sunday's you will find the parishioners of Summitridge Church worshiping God and His Son Jesus Christ here. Under the Pastoral leadership of Pastor Rick Schoon, this intimate congregation welcomes all visitors with open arms, inviting everyone to come and worship our Lord and Savior; and to feel the love of Jesus. Don't know Jesus? We'll introduce you to Him. Just want to check us out? Great. Come. Worship services begins at 1000 hrs., with the weekly message beginning about 1030. You will find friendly greeters awaiting you by 0930, giving you time to grab a coffee and donuts at the welcome center, before worship service begins. Children's ministry lead by Jenn as good as it gets. Along with her many volunteers, the children of all ages from babys to highschoolers receive the sound teaching and love Jesus proclaimed. Looking for a place to honor and worship God? This just may be the place for you.