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US Appliance Outlet

3.1 (29 reviews)

Services - US Appliance Outlet

Appliance repair

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Michael P.

BEWARE BEWARE BEWARE Apparently, this business keeps changing its name. I have seen it listed as Mega Appliances and now as U.S. Appliance Outlet. But the owner, David Bang, is the same. I had been looking for a new refrigerator and I have bought them from the Sears Outlet many times in the past. I have been very satisfied and have saved lots of money by purchasing at an outlet store. I saw an advertisement on Craigslist for a Samsung appliance outlet near the Citadel in the City of Commerce. It sounded interesting and so I decided to stop by on my way to the Sears Outlet. U.S. Appliance Outlet was located adjacent to the Citadel and was full of Samsung scratch, dent, and/or returned appliances. The prices were clearly labeled on products and seemed very fair. After carefully looking through their selection, we picked out a refrigerator that met our needs and budget. Buying the refrigerator was a normal experience and we were even able to negotiate the price. I was shocked that they only take cash or ATM for such large purchases, but I figured maybe that is how they keep their costs down. Now, I guess, it is probably because credit card companies give the consumer some protections that they don't want you to have. Like a chargeback when things go wrong. After plunking down my ATM card, Lana, charged me and wrote up the invoice. I was impressed to learn that they could deliver it same day and for "free." She had me sign that there would be an extra charge for stairs ($25 dollars) and for removing the doors if needed ($25). I signed the form knowing that my one story house didn't have any stairs but that I would have to pay to have the doors removed. I went home and busily prepared to receive the new refrigerator. They were very prompt in arriving with "new" refrigerator and proceeded to unpack it for delivery. That is where it all fell apart and David Bang was the most unprofessional and ridiculous business person I have ever experienced. First, he told me he could not hook it up because he did not have the proper tools with him. That I would have to go to Home Depot and pickup some piece to hook up the icemaker. I couldn't believe that he would come unprepared and then act like it was my fault. Who orders a delivery and then just leaves the refrigerator sitting in the kitchen for the homeowner to hook up? Apparently U.S. Appliance Center does! But, that was not the worst part. Before bringing the appliance in the house, Mr. Bang, tried to explain to me that I would have to pay $25 extra for the stairs. I asked him what stairs wherein he tried to argue with me that the small step up into my house was a stair. I told him that maybe his English was off but this was a STEP and not a STAIR and that nearly every house has a step up from the street to the front door. In fact, my house has a long walkway that brings visitors to my front door with only one small step. He argued with me to the point that he was ready to take the refrigerator back and issue me a refund. I was so close to doing just that but since I had used my ATM card to pay as cash, I didn't know what kind of protections I would have and if this guy would try some other unprofessional move. He then brought this refrigerator through the front door and in doing so used my front door rug to slide it on. In doing so he missed the rug and gouged my hardwood floors near my front door. After leaving the refrigerator in the kitchen, he proceeded to ask me for $50 for the removal of door and for the "stairs" into my home. I pointed out where he had damaged my hardwood floors and he argued and yelled at me to the point I considered calling the police. He eventually left calling it even for my damage when $50 would not cover fixing my floor, but I never wanted to see this guy again. It is such a shame that the purchase was so nice and the delivery was such an incredibly painful experience. I could understand if this was an unaffiliated delivery company, but this was the owner delivering the product. BEWARE buying from this place. I do love my refrigerator, but I am positive had I known, I would have gone to Sears Outlet instead.

Great wine cooler at a great price ! Same cooler 3/x's as much on Amazon and Costco ...

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4 months ago

Very helpful and knowledgeable. Family business. Good variety of styles. Business is towards the back of the shopping center.

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3 years ago

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9 years ago

Great deals !!! Purchased last minute portable AC, US Appliance saved my day. Brand new AC no issues.

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Review Highlights - US Appliance Outlet

ft.) and Samsung front loading washing machine and Amana gas dryer for $1950 (no tax).

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The Home Depot

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This Home Depot in Commerce on Telegraph is my boyfriend's go-to for all his hardware needs,…read morewhether it's for work or home projects. It's super convenient since it's right up the street from where we live. The few times I've been here, it hasn't been too busy and we're usually in and out pretty quickly. The store is clean, well-organized, and the employees have always been friendly and polite. I also love the random finds you don't expect at Home Depot -- they had the cutest jellyfish lamp for $15 that my boyfriend was so close to buying me but I said I didn't need it. Always tempting us to buy more than what we came for lol. Just a heads-up: this location closes at 9pm, which is earlier than some other Home Depot locations. Overall, a solid neighborhood Home Depot.

Vicky is the best !!! Great Customer Service and helped me out big time with my purchase . I…read morepurchased a whirlpool washer at the Downey location. Come to find out that it's on back order for another month I've already been waiting a month it was a present for my wife for Christmas I didn't want to wait another month again so she told me that Electrolux washer are just as good . Vicky and her team helped turn over my old purchase with my paperwork to get into my new washing machine which is going to be here even sooner so didn't have to go back to Downey Home Depot to return it on the receipt ! Vicky is amazing kind sincere and knows her products !!! I'm so lucky she helped me !!! She's the best people like her make me wanna come back ! Thank You Vicky and the Team

US Appliance Outlet - appliances - Updated May 2026

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