Amazing customer service. Always greeted with a smile by Le. She is where I go to drop off my…read morecomforters and recently alterations on my favorite top! Great job

Ms. Lei said she couldn't do a sew job same day (we walked in at 3 and they typically close at 5),…read morebut later called to say it was done at 4:30 and ready for pick up. She is a a gem and hew work is flawless!

Excellent service, requested prom dress alterations. She found a better way to get it done at the…read morebest price! Will definitely recommend. Thank you!

Explanation on why a service cannot be done. Ex: why a zipper cannot be sewed on a shorts.read more

Great alteration place that is close to home. $20 to hem pants. I have had 4 pants done and I have…read moreone more to send out. When you don't want to chance it hemming it on your own, go to Songs. One week turnaround.

Small shop with parking in front. Never had a problem with hemming. Quick turn around and fair…read moreprices.

This is hub's place to take his newly purchased pants to shorten…read more He's been going here for years. He dropped us off at Shige's and went here. By the time the food was coming out he had found parking just in time for his meal. He was quoted the pants would be ready in a week. Unfortunately he needs to wear it to his friend's funeral off island. He told the tailor his predicament and was granted one day earlier to come back to pick up his pants. It's located across from McDonalds in Wahiawa. There is a small shared parking lot in the back. Pretty sure they get lots of business from the military

My go to place for any & all clothing alterations. Everything is done in house & within in a…read morereasonable time frame. Service is always kind & friendly. Prices are totally great for the quality work done.

Joanne and the Manager Norma both are so knowledgeable that they will actually help you wargame…read morevarious COAs with regard to whatever uniform issue you might be having. A+ customer service!

Asked if they could sell me a needle, thread and one button. Blew one out on dress shirt. Lady…read morelooked at me and laughed. Then I asked if they would sew it on for me in a hurry, since it was the shirt I was wearing. Laughed in my face again. Asked if I could just borrow the needle, thread, and button (which I said I would pay for the materials) and she laughed and told me to go next door and buy a sewing kit. No shit, lady. Do you honestly think I would come groveling to an alterations shop if they had the stuff next door at clothing and sales? They didn't. So I get to wreck you on Yelp for being a total dick when a soldier in need asks for a little assistance. GFY, Stripes....

Got some alterations done on a suit that my daughter needed for a school competition. Chose this…read moreplace over others around because of mostly good reviews and the name being ASAP suggesting they can do rush orders. There is parking in the back of the building but the entrance is before the building and thru a rather narrow passage. A but tight for a big van. There is free municipal parking lot right before this building for bigger vehicles. Went in on a Thurs shortly before closing and requested pickup on Monday. Went in around 11am on Mon to pick up the clothes, but they weren't ready. Was told the person only works certain days and it is next in line. Come back after 200pm. They could have easily told me to return after 200pm on Monday when we left the clothes, but they didn't so i had to make an extra out to Wahiawa. The coat and pants fit well after the alterations, so that was good. The workers were very nice. Review would have been rated a 4 or maybe a 5 if not for the poor customer service about the pickup time.

Very unprofessional! Brought a dress in on September 17th. They said it would take a week. It's…read moreOctober 4th. The price we paid for the alteration of the dress was $151 bucks. My husband took the price. I wasn't there or I would have said absolutely not. We paid $6 dollars for the dress at Salvation Army!! I want to get a discount on the price because the event is already over!!! I will never use them again. Still waiting for the dress. Update: I called today, October 5, 2026. Called 3 times, no answer. On the 4th try, someone finally answered. I asked why I was never called regarding the dress I dropped off. The lady on the phone said sorry but we do not call customers. I asked her when the dress was done, she said last week. Still that is 2 weeks, not 1 like she stated it would be done!! Please do not use this company!

Simply the best dry cleaning on the Westside Quick fast…read moreaffordable and reliable company

**I appreciate the owner reaching out to me to make things right. He refunded me and gave me some…read morecredit to give them another chance in the future. That is great customer service so I hope this was just a one off situation!** I took my husband's suit and dress shirt in for a rush order after confirming with the worker that they can do it. Straight out of the bag, his suit smelled like fried food and let the pictures speak for itself. There are wrinkles and wrong creases in multiple spots. We paid a total of $47 due to the 50% rush fee. I deeply regret taking his suit in. The dress shirt is good so not sure what happened with the suit... please refund me for the suit and rush fee. Thank you.

Went there to get alterations done during their normal working hours and days and when we drove all…read morethe way out there, there was a sign on the door that said they were close due to something that wasn't our problem. Then when I called on the phone, no answer.

Right off of Kam just past Mililani. Service, price, and quality were really good. The hemming I…read morehad done looked exactly the same as manufacturers. Turn around time was a couple of days.

Auntie Rose is such a sweetie! She was able to hem some jeans for a rush order and it absolutely…read moresaved me! I'll definitely be back for all my clothing needs!

My husband has been going to Rose since forever. I have been going to Rose since 2012...and I have…read moreno idea what I am going to do when she retires. She is quick to get things done and I love that she is right behind husbands work place. Easy for me to walk there. She has altered gowns, jeans, regular dresses, even curtains for me. She always takes my things even at the last minute. Friendly service. Thank you so much Aunty Rose!

My husband needed his suit jacket dry cleaned and this was the closest place we could go to that…read moreworked with our work hours (9-5ers). Overall, we don't use drycleaners that often so as far as the quality and timing of work, we don't have anyone other experiences to compare to. His jacket looked good and the amount of time it took for the jacket to get cleaned made sense. We needed it by a certain day and I didn't know dry-cleaning takes a few days to complete so good thing I went in early. As mentioned earlier, we also both work 9-5s so this was the only place we could go to for drop-off and pickup that works with our hours. Since it's on our way to home as well this was the only convenient place we could go to. So in the end, the work they completed was satisfactory. The reason why I removed two stars is the customer service. I went in and this lady was blasting a radio or show full volume on her phone. There's nothing wrong with that, but what was wrong was that she just left it on while talking to me which caused a listening problem for her. Both my first and last name are very hard to spell if you don't have a lot of experience with Japanese name(s) so having to spell it out letter by letter is something I'm used to. But the fact that I was practically yelling at her over the counter trying to drown out whatever she was listening to in the background made me frustrated and anyone walking in would think I'm the bad guy. Eventually, she turned off her phone but that took too long when it should have been turned off when I walked in the establishment. To save me the aggravation of my last name, I just pulled out my ID so she could follow that. I also knocked another star off for no communication. She took down my name and phone number and gave me a date and time to pick-up and she said she would call when it's ready. Monday comes around...no call. Tuesday...no call. Eventually by Thursday there was no communication and my husband had to go in himself to pick it up, but who knows how long it's been ready waiting for us to pick it up. Maybe she didn't put my phone number in correctly because of the loud noise in the background as mentioned earlier. In the end, this was our second dry-cleaning experience in years and they get the work done but could really work on the customer service and communication.

Lots of parking around the store so drop off and pick up is easy. The staff who assisted me was…read morefriendly and professional. When I told her that I wasn't going to be on island for the pick up date she said it wasn't a problem. They will hold it until my return. It's not often that I get dry cleaning done and having them in easy distance is appreciated.