Amazing customer service. Always greeted with a smile by Le. She is where I go to drop off my…read morecomforters and recently alterations on my favorite top! Great job

Ms. Lei said she couldn't do a sew job same day (we walked in at 3 and they typically close at 5),…read morebut later called to say it was done at 4:30 and ready for pick up. She is a a gem and hew work is flawless!

Explanation on why a service cannot be done. Ex: why a zipper cannot be sewed on a shorts.read more

She was very responsive and upfront about costs. It was done last minute and she was still able to…read morefit us in and squeeze in a last minute hem for my husband's tuxedo pants. Definitely recommend Reminder: cash only

Small shop with parking in front. Never had a problem with hemming. Quick turn around and fair…read moreprices.

Convenient, reasonable and pretty quick alteration service in Mililani!…read more Been going here for years now. Pants need hemming? Shortening the shirt or sleeves a bit? No problem! Song can do it (and many other things) at a reasonable price. Note: cash only! She has moved into the mini mart store next door from her former standalone shop. Although it's slightly down the road on Kam Highway from the 24 hour fitness area, just pull off the highway and the shop is right there! Give her a try & support the local small businesses in the community!

This is hub's place to take his newly purchased pants to shorten…read more He's been going here for years. He dropped us off at Shige's and went here. By the time the food was coming out he had found parking just in time for his meal. He was quoted the pants would be ready in a week. Unfortunately he needs to wear it to his friend's funeral off island. He told the tailor his predicament and was granted one day earlier to come back to pick up his pants. It's located across from McDonalds in Wahiawa. There is a small shared parking lot in the back. Pretty sure they get lots of business from the military

Super helpful, easy, fast, and always on time I like to tailor all my jeans and he has done all…read morepairs perfectly and also answers all my questions

Joanne and the Manager Norma both are so knowledgeable that they will actually help you wargame…read morevarious COAs with regard to whatever uniform issue you might be having. A+ customer service!

Asked if they could sell me a needle, thread and one button. Blew one out on dress shirt. Lady…read morelooked at me and laughed. Then I asked if they would sew it on for me in a hurry, since it was the shirt I was wearing. Laughed in my face again. Asked if I could just borrow the needle, thread, and button (which I said I would pay for the materials) and she laughed and told me to go next door and buy a sewing kit. No shit, lady. Do you honestly think I would come groveling to an alterations shop if they had the stuff next door at clothing and sales? They didn't. So I get to wreck you on Yelp for being a total dick when a soldier in need asks for a little assistance. GFY, Stripes....

Forget the bad reviews--ASAP Alterations is officially our new go-to! My husband needed a fast fix…read moreafter his usual spot closed down, and boy, did they deliver. The team was so friendly and handled his sewing and pressing request incredibly fast. When I went for pickup, the staff was just as welcoming. Total hidden gem. Quick tip: use the park-and-ride; it's an easy walk! We'll absolutely be back!

It was recommended and it was really easy on short notice. I got a dress for a wedding and it was…read moretoo big for me. I took it on Wednesday and had it ready by Friday. I was so glad they squeezed me it. I highly recommend this place.

Hemmed my pants. Service was great. Finished sooner than expected. Very nice and straight forward.read more

**I appreciate the owner reaching out to me to make things right. He refunded me and gave me some…read morecredit to give them another chance in the future. That is great customer service so I hope this was just a one off situation!** I took my husband's suit and dress shirt in for a rush order after confirming with the worker that they can do it. Straight out of the bag, his suit smelled like fried food and let the pictures speak for itself. There are wrinkles and wrong creases in multiple spots. We paid a total of $47 due to the 50% rush fee. I deeply regret taking his suit in. The dress shirt is good so not sure what happened with the suit... please refund me for the suit and rush fee. Thank you.

Went there to get alterations done during their normal working hours and days and when we drove all…read morethe way out there, there was a sign on the door that said they were close due to something that wasn't our problem. Then when I called on the phone, no answer.

Right off of Kam just past Mililani. Service, price, and quality were really good. The hemming I…read morehad done looked exactly the same as manufacturers. Turn around time was a couple of days.

Auntie Rose is such a sweetie! She was able to hem some jeans for a rush order and it absolutely…read moresaved me! I'll definitely be back for all my clothing needs!

Rose Is amazing at her job and very fast and friendly. Always has been going to her for my…read morealtercations and never have been disappointed

My husband needed his suit jacket dry cleaned and this was the closest place we could go to that…read moreworked with our work hours (9-5ers). Overall, we don't use drycleaners that often so as far as the quality and timing of work, we don't have anyone other experiences to compare to. His jacket looked good and the amount of time it took for the jacket to get cleaned made sense. We needed it by a certain day and I didn't know dry-cleaning takes a few days to complete so good thing I went in early. As mentioned earlier, we also both work 9-5s so this was the only place we could go to for drop-off and pickup that works with our hours. Since it's on our way to home as well this was the only convenient place we could go to. So in the end, the work they completed was satisfactory. The reason why I removed two stars is the customer service. I went in and this lady was blasting a radio or show full volume on her phone. There's nothing wrong with that, but what was wrong was that she just left it on while talking to me which caused a listening problem for her. Both my first and last name are very hard to spell if you don't have a lot of experience with Japanese name(s) so having to spell it out letter by letter is something I'm used to. But the fact that I was practically yelling at her over the counter trying to drown out whatever she was listening to in the background made me frustrated and anyone walking in would think I'm the bad guy. Eventually, she turned off her phone but that took too long when it should have been turned off when I walked in the establishment. To save me the aggravation of my last name, I just pulled out my ID so she could follow that. I also knocked another star off for no communication. She took down my name and phone number and gave me a date and time to pick-up and she said she would call when it's ready. Monday comes around...no call. Tuesday...no call. Eventually by Thursday there was no communication and my husband had to go in himself to pick it up, but who knows how long it's been ready waiting for us to pick it up. Maybe she didn't put my phone number in correctly because of the loud noise in the background as mentioned earlier. In the end, this was our second dry-cleaning experience in years and they get the work done but could really work on the customer service and communication.

This was my first time trying this place and I needed two of my blazers dry cleaned. The shop is…read morelocated outside of foodland with lots of parking. Things to keep in mind: 1. Pre-payment is required 2. Pick-up takes about a week The sales clerk Rebecca was kind and gave me a discount of 20%! So I ended up paying $28 instead of $32. I'm not too sure if this is reasonably priced or not (because it's my first time at any dry cleaners). But overall she gave amazing customer service. UPDATE: After a week I came in and picked up my blazers. They were in amazing shape & so clean! The process was quick (I just handed my receipt to Rebecca & was all set). Im very satisfied & will be coming back again