My husband and I unknowingly both ended up getting our alterations done by Tuyet for our wedding…read more Tuyet was fantastic and sweet. She took in my dress and had to hand sew all of the pearls back on. She also hemmed and gave me a beautiful bustle along with a few other alterations. She was able to get everything done accurately without me needing to come back for additional appointments. She was great with communication and was affordable. I highly recommend her!

Wonderful alteration gem found in Waikele. Tuyet was very accommodating with what I wanted and she…read moreshared her knowledge how to go forward with my request. Her main expertise is wedding and prom dresses. She mentioned rarely she does mens aloha shirt alterations. I decided to give her a try and was very impressed with the results! Value, location, and superb customer service is what I'll remember. Will be a returning customer! Mahalos!!

Excellent service, requested prom dress alterations. She found a better way to get it done at the…read morebest price! Will definitely recommend. Thank you!

Explanation on why a service cannot be done. Ex: why a zipper cannot be sewed on a shorts.read more

Great alteration place that is close to home. $20 to hem pants. I have had 4 pants done and I have…read moreone more to send out. When you don't want to chance it hemming it on your own, go to Songs. One week turnaround.

Small shop with parking in front. Never had a problem with hemming. Quick turn around and fair…read moreprices.

Simply the best dry cleaning on the Westside Quick fast…read moreaffordable and reliable company

**I appreciate the owner reaching out to me to make things right. He refunded me and gave me some…read morecredit to give them another chance in the future. That is great customer service so I hope this was just a one off situation!** I took my husband's suit and dress shirt in for a rush order after confirming with the worker that they can do it. Straight out of the bag, his suit smelled like fried food and let the pictures speak for itself. There are wrinkles and wrong creases in multiple spots. We paid a total of $47 due to the 50% rush fee. I deeply regret taking his suit in. The dress shirt is good so not sure what happened with the suit... please refund me for the suit and rush fee. Thank you.

Amazing customer service. Always greeted with a smile by Le. She is where I go to drop off my…read morecomforters and recently alterations on my favorite top! Great job

Ms. Lei said she couldn't do a sew job same day (we walked in at 3 and they typically close at 5),…read morebut later called to say it was done at 4:30 and ready for pick up. She is a a gem and hew work is flawless!

I'm so glad I found someone as skilled as Karina for my alterations! She's fantastic at both…read morerepairs and taking in garments, whether it's adjusting the arm area of a shirt, hemming pants, or tailoring the waist. I love keeping my favorite pieces sustainable, and her work makes that possible. She's thorough, reliable, and easy to work with, and every piece she's altered has come out perfectly. She handles my husband's and daughter's adjustments too! She's prompt with communication and delivers right on time. Highly recommend!

Karina is highly responsive and super accommodating! Professionalism at its finest. I am one to…read moreresearch thoroughly, and I found Karina to be the quickest to reply. Plus, she offers competitive pricing! I got a double layer hem for my bridesmaid dress, and Karina completed the hem same-day. She was kind enough to drop the finished product off to me. I will definitely trust Karina for future alterations!

Amazing service. I needed my bridesmaid dress altered last minute and when I say last minute I…read moremean 3 days before the wedding. I flew in from The mainland and did not have a chance to get it altered before flying out. The alterations were professional and the dress looked beautiful.

Great, prompt service and affordable too! I needed some pants I bought at Costco hemmed because I'm…read more4'11" and they definitely don't design pants for us shorties. It was only $15. Will definitely be back next time I need hemming :)

My husband needed his suit jacket dry cleaned and this was the closest place we could go to that…read moreworked with our work hours (9-5ers). Overall, we don't use drycleaners that often so as far as the quality and timing of work, we don't have anyone other experiences to compare to. His jacket looked good and the amount of time it took for the jacket to get cleaned made sense. We needed it by a certain day and I didn't know dry-cleaning takes a few days to complete so good thing I went in early. As mentioned earlier, we also both work 9-5s so this was the only place we could go to for drop-off and pickup that works with our hours. Since it's on our way to home as well this was the only convenient place we could go to. So in the end, the work they completed was satisfactory. The reason why I removed two stars is the customer service. I went in and this lady was blasting a radio or show full volume on her phone. There's nothing wrong with that, but what was wrong was that she just left it on while talking to me which caused a listening problem for her. Both my first and last name are very hard to spell if you don't have a lot of experience with Japanese name(s) so having to spell it out letter by letter is something I'm used to. But the fact that I was practically yelling at her over the counter trying to drown out whatever she was listening to in the background made me frustrated and anyone walking in would think I'm the bad guy. Eventually, she turned off her phone but that took too long when it should have been turned off when I walked in the establishment. To save me the aggravation of my last name, I just pulled out my ID so she could follow that. I also knocked another star off for no communication. She took down my name and phone number and gave me a date and time to pick-up and she said she would call when it's ready. Monday comes around...no call. Tuesday...no call. Eventually by Thursday there was no communication and my husband had to go in himself to pick it up, but who knows how long it's been ready waiting for us to pick it up. Maybe she didn't put my phone number in correctly because of the loud noise in the background as mentioned earlier. In the end, this was our second dry-cleaning experience in years and they get the work done but could really work on the customer service and communication.

Lots of parking around the store so drop off and pick up is easy. The staff who assisted me was…read morefriendly and professional. When I told her that I wasn't going to be on island for the pick up date she said it wasn't a problem. They will hold it until my return. It's not often that I get dry cleaning done and having them in easy distance is appreciated.

Auntie Rose is such a sweetie! She was able to hem some jeans for a rush order and it absolutely…read moresaved me! I'll definitely be back for all my clothing needs!

My husband has been going to Rose since forever. I have been going to Rose since 2012...and I have…read moreno idea what I am going to do when she retires. She is quick to get things done and I love that she is right behind husbands work place. Easy for me to walk there. She has altered gowns, jeans, regular dresses, even curtains for me. She always takes my things even at the last minute. Friendly service. Thank you so much Aunty Rose!