We love it here! We have came in multiple times to get Rapid COVID tests and we have never had a…read morebad experience. They have accommodated us several times when they didn't have anything available and they have always been pleasant. When they are not busy, they will come out to the car to swab you. If they are too busy or short staffed, you will go in and out in 5-10 mins. You then wait in your car to get results which usually take 15 mins.

We were told they do not accept Medicare and we have to pay them cash! Waste of time for us to…read moredrive there!

I had a trip to the ER today due to severe stomach pain. The doctors and other staff on shift did a…read moregreat job answering questions, reassuring me, and were incredibly kind. I hope I never have to go back, but if I did I wouldn't hesitate to come back here.

I was sick for a week and thought it was the flu. I went there and was amazed once again by the…read morecare team and the doctors. They did xray and I had bronchitis they gave me a steroid shot and antibiotics and today im doing so much better !!! Best care ever !!!!! I was there on Saturday December 6, 2026

I got referred here from the VA; small procedure but I was super nervous; but I just left and…read morecouldn't wait to write the review; the weekend staff was welcoming, professional, and the reason I will be telling my family that this is the place to go if we are hurt! Care quality was 1000/10! Thank you Dr. Birnbaum and crew!

I Walked in and told the front desk what my problem was she looked at me and said "eww" and told me…read moreto put on a mask. (I was crying) so tears were down my face. After I put the mask on and told her I was in pain she said " And what do you want us to do about that?" As if she was the doctor in charge of diagnosing patients. I'm sorry but she did not look like a doctor just a front reception lady with clearly no schooling on being in the medical field and honestly should be fired after I looked at her the other lady stepped in and talked me into going somewhere else. There needs to be more training because it was terrible the way she treated me, I was not sick I was just in extreme pain. I will not recommend this place to anyone and hope people stay away from the place. Terrible customer service

Sat for 2+ hours in the waiting room. Finally got into an exam room and waited for another hour and…read morea half for a provider. The office staff seemed annoyed the one time I asked very kindly if we might be next and another time for my son a school note. Sadly, I once recommended this place to friends very often because it was quick & the staff was efficient & friendly. Never again.

Joan and the staff are Amazin! they go above and beyond to help their patient! highly recommend the…read moreUrgent care! all the staff is great and actually care about their patients here! I have been using this Urgent Care and Family practice for years and will continue to use them!

Over 3 hours of wait for pre-employment test WTH ‍ people…read morethere had appointments and they was mad they waited over 1hour

If your employer or potential employer sends you here for a drug test, good luck. Apparently,…read more you need to wait for 30 minutes just to pee in a cup. That's with no one else waiting before you. Your time is not important

I went there at 2:00 today but the kidney stones he got me right in worked with my insurance did…read moresome tests and give me medication for the kidney stone they were fabulous they were Lifesavers today I will go to them again if need be

I have been here before and they used to great no issues whatsoever. My husband had to come in for…read morea last minute checkup he had some testing done. They told him it would be 3-5 days for results. He had to call on the 5th day since no one has reached out. The clinic tells him oh we don't have results yet let us check and we will call you back. They call back and tell him the sample he had given was lost. How do they lose the sample that we have been waiting for results. If we never called they would have never followed up with us. There was no apology given they just told him to come back in and give another sample. It has been two weeks and no results yet and every time we call the clinic no one answers and they did not update any results on his my chart. I work in the healthcare field and this is the worst service ever!

Great place! The wait was short. I brought my mother here AFTER an almost-two hour wait at another…read moreplace that continued to put others in front of us (so much for the "two in front of you" wait). The front office staff were all friendly and helpful. We were even allowed to fill out forms the old-fashioned way with pen and paper! The NP was knowledgeable and very caring. We left in less than an hour with prescriptions waiting at the pharmacy.

If i could give zero stars I would. The PA Ramirez is absolutely no good, I've had extremely rude…read morevisits with not only myself but my kids and family. Horrible way of talking to patients, not prescribing any good medications.

My 83Yr Old Mother has been here previously. Based on her familiarity my wife and I drove 90…read moreminutes to take her to this Urgent Care. It took us five minutes to move her from the car to the lobby. We approached at 2:01 pm (they close at 3:00 pm.) We were told: We stop taking patients at 2pm. There was nobody else in the lobby. When we advised it's 2:01, we were told "We don't make the rules." Avoid people and businesses like these. I expect to see this location w/a "Space Available" sign. Horrific but not uncommon. We're at Texas Emergency Care now and are glad to have a new relationship for my Mother.

Worst experience and with incompetent doctors & equipment. The place is pretty beat up looking…read more When taking my vitals I was informed their thermometer has been out of service. Just wow. The doctor who came in to examine me was a complete joke. I don't know that she was even a real dr. She just kept looking at me puzzled and had zero solutions for me, no idea what to say or how to even examine me properly. I left paying $100 for literally NOTHING.

15 minutes past my appointment time-- a simple drug test. There is no one else here except people…read morewho made appointments AFTER mine (I can see it on the app). It's dirty and the staff are rude. Will not be returning.

Wait time was very minimal and staff was very courteous. This was my second time here in 6 months…read more(different issues) and I have been happy with both visits. Definitely recommend them. If you want to get seen sooner, I recommend checking in on the app ahead of time.

I have never used an Urgent Care facility before, and on May 10, I chose this NEXT LEVEL for my…read moreissue with a poison ivy flare up. I was very pleased with this facility. I was in and out in about 50 minutes, I think the longest was filling out my new patient paperwork on my phone. Everyone was so nice and helpful Renee at the front desk was very helpful with my concerns and questions. Megan the Tech, was very friendly and got all my vitals My provider, Michelle gave me top notch service and got me healing up from poison ivy. I will definitely use them again, the service was phenomenal. Quick, simple and out of there!

I joined the line to wait through the app as the first person in line. I waited in my car because…read morethe app said I would be notified when to come in. After 30 minutes, I decided to go inside. I told the lady at the desk I was just checking in because I was waiting through the app. She proceeded to tell me I didn't need to be there for a virtual visit, to which I explained that I was waiting in line for an in person visit. She responded by saying to have a seat and wait. I ended up waiting another 30 minutes (mind you I was the only one in the waiting room). While I was waiting, a man came in who explained he didn't have insurance. She took forever trying to help this man cut costs and explained where else he could go to make it cheaper. She went back and forth to print things out for him and took time to explain in detail where else to go on Garth road. After he left, she looked at me and said she needed to clean a room and then she could take me back. I wish she had taken the time to clean the room before speaking to the man so that I didn't have to wait for an hour before even being seen. She came and got me and I complained that I had already been waiting an hour. She was very apologetic. It didn't take too long for the nurse to come back. After they performed their tests on me, the nurse said it should only take ten minutes for results. I ended up waiting another HOUR--the motion censored lights even shut off while I was waiting. I eventually got up and walked out of the room to request that they just call me with my results. When I walked out, no one was to be seen at the front desk or in the hallway. All other patient rooms had doors open. I walked back to find the front desk lady, nurse, and doctor all on their computers. I explained that I needed to leave because I had now been there for two hours. The doctor was very apologetic and said she would have offered to call with my results had she known and that the reason why it had taken so long was because they were waiting on my results but they had them now. Without even checking or looking anywhere, she was able to tell me my results and what she recommends for me to do right in the middle of the hallway while she's sitting at her computer. I will never be going back here, as I'd rather have to pay a copay anywhere else than come here for free. Overall, I do NOT recommend this location.