I recently transferred my allergy care down from the Salem area, and I couldn't be happier with the…read moredecision. Moving your medical records and treatment plan can sometimes be a headache, but the team at Oregon Allergy made the entire process incredibly smooth and stress-free. The staff here is exceptionally nice and made me feel welcome from the very first visit. You can tell they truly care about their patients. The service is top-notch--efficient, professional, and thorough. If you're looking for a team that actually listens and provides a high level of care, I highly recommend them. Transitioning my service here was the best move I could have made for my health!

This place is amazing! I can't believe how much it has helped my allergies. Kendra especially is…read moreamazing! She's so kind and her shots don't hurt! ‍

I'm only leaving 1 star because I can't leave zero stars. Dr…read moreCynthia Dryer is as unprofessional as it gets. She stated ON RECORD, that she wouldn't treat me until she talked to the police. I was in a lawsuit with the city at the time. How do you explain that height of unprofessionalism? You don't. Avoid her at all costs. There are other qualified dermatologists in Eugene.

Dr. Leslie McStravick has been my dermatologist for over a decade. She's knowledgeable and…read morethorough, genuinely cheerful and friendly - one of the nicest doctors I've ever had. I actually look forward to my annual skin checks. Once I had a mysterious rash appear out of nowhere, and super savvy McStravick immediately knew what it was and how it would progress (and ultimately disappear). The office itself is pleasant, office staff helpful and efficient, and appointments run on-time. A uniquely hassle-free medical experience!

Wonderful. I've been going to this clinic for over 20 years. I feel valued. While too many…read moreproviders just follow the medical algorithms mechanically, the doctors here exercise excellent clinical wisdom to boot. The staff are caring, competent, and provide strength-oriented patient empowerment. They have helped me through good times and challenging times and put up with me when I was not at my best. Recently, I had an opportunity to read the clinical notes of a recent visit. Wow, do they listen! I cannot imagine better care.

I'd leave zero stars if I could. I saw Jan Litz, and my son saw Dr. Copperman…read more THIS IS THE WORST CUSTOMER SERVICE I'VE RECEIVED ANYWHERE. AND THE WORST 'HEALTHCARE' AS WELL-though I'm hesitant to even call it that. I did not at all feel like Jan cared about my *personal* needs. She was warm and friendly enough until I asked her to order some tests that I wanted, or to think outside of her narrow thoughts. I was only asking for a comprehensive thyroid panel-we aren't talking expensive hypochondriac things. When I told her that a topical medication she prescribed was causing dryness and irritation, she dismissed my concerns and told me to keep using it. I took my son to see Dr. Copperman for a specific concern and he told my son that his issues were his own fault. His blaming alienated me, shamed my son and did NOTHING to address the concern we came in for. I have NEVER been treated this way before by anyone. His care was so terrible that I sat in the car crying from anger. I asked for a referral for my son, and was handed a list of providers and told they would send over a referral. When I called to follow-up, the referral told me they weren't accepting new patients. I called the clinic back but no one was available to help me. 3 days later they returned my multiples calls and said they'd send it through to another. That one ALSO was not accepting new patients. And then it happened a third time. Finally, I started calling around and then asked the new clinic to call for a referral and it took a week to receive it! As if that wasn't enough, the front office told me that I did not need to make a co-pay for a visit. I told them, are you sure? I usually do. They told me no, and refused to take any payment. When I was then billed for it, I called to find out why and was placed on hold, or hung up on, and never got an answer. When I went in for the next appointment, they told me at the appointment that I had to pay a $100 deposit to be seen since I was delinquent on my bills. DELINQUENT. It was a $20 co-pay. I was there for an appointment and had no other choice if I wanted my son to be seen.

I want to say that, for me, McKenzie-Willamette hospital is the best hospital in the area. I have…read morehad to go to the hospital 3 times for emergency and the wait was less than 1/2 hour in all 3 cases. I was taken care of and the problem I had was taken care of by the doctors and nurses. The last few months I was at the hospital due to blocked arteries which caused me to have a triple bypass, heart shocked twice, an ablation, and finally a pacemaker implanted. After my bypass I ended up in the Cardiac Care Unit where I was taken care of by the most professional caring doctors and nurses. It was like my comfort and recovery were the most important task they had. It is no wonder that they and the doctors and nurses at the McKenzie Heart Group are a level 3 star for patient care and outcomes. My understanding is that is the highest level attainable and there are only 3 in all of Oregon. Two in Portland and one at McKenzie-Willamette hospital with the McKenzie Heart group. You couldn't do any better than them for your heart care especially if you need bypass surgery.

Special thanks to nurse Dawn, on the 3rd floor, and all the awesome folks at McKenzie Willamette…read more Dawn and many others are all angels in my book. I actually hated to leave. I hope I never have to go to any other hospital other than McKenzie Willamette. Our community is lucky to have them.

Dr. Saxman checks all the boxes, from being highly organized, highly skilled, a great communicator,…read moreinformed, kind, patient, and interested in patient health. He is very present. I don't feel like he's gonna shew you away, because of an over-booked schedule. His way of doctoring does not set off alarms in my overactive imagination, when it comes to health concerns. He seems to know where to meet you on that line, and respectively explains things. I recently had my physical and felt like all my concerns were met, without being rushed. it's been years since I've known a doctor as professional and kind as he is. I like the way this system allows for the highest quality care, and assurance that our doctors are able to be extra thorough in caring for each one of us!

I'm brand new to Eugene and picked Dr. Saxman as my primary care provider. Two weeks before my…read morefirst visit I got a letter saying I'd missed my appointment and to call to reschedule. I called, explained my letter, and was told I'd missed my appointment which was Aug 28 not Sept 28 as I'd been told. I explained it was a misunderstanding/mistake and wanted to reschedule. I make my appointment and all seems well. Until I got a voicemail from the office telling me that since I'd "missed" my first appointment Dr. Saxman thought it best I FIND ANOTHER PHYSICIAN. Seriously? For their mistake? And no reminder call or postcard or? I'm kind of furious but am comforted by the fact that I have fantastic insurance and he's losing a LOT of money long term and clearly he's a jerk so I'm better off. Avoid this guy. (And he can't be that popular as he had a new patient appointment available within a week so I'm pretty sure I'm not missing out)

I've been going to Thurston Medical Clinic for several years now and I love this clinic. I am able…read moreto get a visit when necessary, without a 2-3 month wait, and my PA, Mallory Crownover, is the best, always taking time to listen and seriously consider my concerns. The office is always welcoming and cordial. I also love the Patient Portal and that I always get prompt responses when I ask a question.

The type of care I received last week from Dr. Magda Dissanayake, aka "Dr. D" was awful. I have…read moreseveral life threatening illnesses, & am caught in the midst of new doctors and/or many attitude/negative changes to practices. Dr. D not only blamed me for my illnesses, that are inherited & very serious, he asked me where my neuropathy pain was. I briefly pointed to the 2 spots in my legs, then Dr. told me to "quit complaining". I came to him per my insurance company's suggestion because of the severity of my medical issues at 68 years old, also to ask him for a scan on my stomach/rectal area that had malignancy taken out about 2 years ago, that is painful 24/7 & has bled intermittently after the malignancy was taken out. He refused any scans, because he himself didn't diagnose it, also he hadn't read any of the 62 pages of medical records I brought in at 1st visit last week, from Lane County for the last 19 years. I asked him to please, per my insurance company's Case Management's request, send a referral to Palliative Care that I do qualify for. He refused that, too. My impression is that he wanted to start from scratch to make his own evaluation. If I wasn't so sick with internal bleeding issues, consistent stomach pains, alleged IBS/Crohns Disease (suggested by a specialist/provider last year), I would have been agreeable to Dr. D's requests, though partially, because I've had severe problems with stools (constipation), requiring hospitalization, since I was 8 years old, also possibly inherited. Dr. D said that my 2.5 years of low dose pain meds for Fibromyalgia, Neuropathy, Osteoarthritis, etc.,etc., is the cause of my constipation. Again, he didn't read a thing about my past medical history the 19 years here in OR + other state I lived. This has been going on for 29 years. I don't mean only bathroom difficulties/issues, but severe & life threatening medical issues. I was put on SSDI in '97. To top this, he didn't continue my pain meds, so I'm cut off cold turkey. I felt as if I had to pull teeth for my heart meds, also he didn't prescribe me my Pro-Air asthma/COPD inhaler. His medical assistant also neglected to log in my very high systolic blood pressure reading because she intimated that "I have too many issues to put in necessary info". This girl had a bad attitude from the start, maybe due to having a bad day. Please note: I was refused any/all referrals, whether to Digestive or pain management. Dr. D said that he's an Internist & doesn't refer, also he said he doesn't specialize in Digestive issues (that's why I needed the referrals). I fired Dr. "D" the next day & have to wait a couple weeks to see a new Primary Care Dr. Time is of essence. I am scared. I hurt. The pain everywhere is unbearable, & I just want help from a doctor/specialist. I don't want to die like this. Staff in reception....awesome! Kim was so helpful, & the 2 other ladies went out of their way to help me log in my pages full of info on their tablet. I was very impressed, also grateful for them! I've been instructed by our state Senator, to contact Senior/Disabled Advocacy, because our senator is not happy with this issue & others from me/other patients. He wants to be apprised of what the State Advocacy says & does as far as my grievances, & I am to keep contact with the Senator. This, he said, is unacceptable! I will call/contact State Advocacy tomorrow, Monday. I wished it had worked out with Dr. "D".