We left our van for a week. We are grateful for this place and the ease of everything. 10/10…read morerecommend

I am currently storing my 36 foot boat here, such a easy lot to get in and out of, Super happy with…read morethis place!

Thank you Jessica for your help and recommendations on the unit, I am a first time storage owner…read more Place is clean, safe and the storage unit is totally worth the price.

I've rented here several times. I must say that Jessica is so professional and has always helped me…read morenavigate through my rentals. Very rare to find people in customer service not just providing good work, but also genuine concerns . Thank you much Jessica. Best regards.

Great storage facility, easy access 24/7. I am embarrassed because I have forgotten the lovely…read morewoman who helped me yesterday. We have been using Extra Space Storage at this location for several months. The place is always spic and span clean! I wanted to downsize one of our units and the woman who helped me was super knowledgeable and made the process very easy. I highly recommend!!

Highly recommend this storage facility. Brand new. Clean, safe, easy to use. The climate control…read morewas excellent. I had items stored there for months. Unit was climate controlled, ventilated and there was no mold or mildew. My property was just as I had left it. Excellent for college students to store their items over the summer between semesters. I dealt with Robin and she could not have been more pleasant and efficient.

Horrendous service by the Manager Milly, despite my calm demeanor and the new customer questions I…read morehad, this lady was visibly in a bad mood. In front of my father and I, she scolded her employee Javier for trying to accommodate us into a more suitable unit for our needs. Mr. Javier is an older male with a mobility disability that was simply exercising good sound customer service. The initial unit assigned to us had two doors, and since this obligates the customer to buy their special lock for the storage unit's door, we had to buy one, but rather than changing us to a unit with one door the manager told us that he had to buy another lock. I explained to Ms. Milly that I would not spend another $13 in a lock that I would never get to use after I leave the storage a couple of months from now. Her reply: "It is not my problem that you didn't look at the storage unit before signing with us".... Are you serious lady? Is that the way you respond to a new customers? Mr. Javier with his physical disability had to walk back again, over 100 yards to the building to find us another unit with one door, and got yelled out for it, unbelievable! As if it wasn't enough, at my request Mr. Javier provided me with the phone number to U-haul so I could reserve a truck for the move, while I was on the phone with U-haul, the lady (Milly), noticeably rebuked Mr. Javier for providing me the phone number, and told him that he should have waited to finish the reassignment of the Unit to provide me the U-haul number for me to call. There was NOBODY ELSE at the place waiting for service. Would I recommend this place? Until retraining in customer service is done, I would not. I'm completing my 1 month (already paid) and giving my business to someone that cares. Update on Feb 07, 2019: I've been contacted by A+ upper management and based on their communication it seems that this incident will be further researched by the company to assure quality of customer service. The corporate team quick response to my review makes me feel that this is not the norm in other locations but perhaps an isolated incident. This is exactly the level of treatment and attention that is expected by all customers, and a happy customer is much more than a repeat customer, it is positive word of mouth advertisement. As of this writing I feel confident that positive changes will be implemented at this location. I have updated the rating to 2 stars for the time been.

I'm glad I found this place, the guy with the glasses (sorry I don't remember his name ) was really…read morehelpful to find me the right size storage for my needs, and was gladly answer all my doubt about the storage.... so far I hope to keep dealing with this company.

From the very beginning, the team at Extra Space Storage was extremely helpful and attentive to all…read moremy needs. Everyone I interacted with was very, very nice and made the whole process easy and pleasant. When I arrived to complete my rental, we ran into a small hiccup that almost made me change my mind about renting the unit. However, Junior showed incredible patience and professionalism. He asked me to give him a chance to fix the issue -- and I'm so glad I did! Within just a few minutes, he solved the problem completely. Thanks to Junior and the great team at Extra Space Storage, everything worked out perfectly. I truly recommend this place to anyone looking for great service and trustworthy people.

It's funny to review a storage unit company, but my experience thus far is worth sharing for those…read morelooking for affordable space and individuals who offer help in making the move a breeze. Johander, who I believe is located on property at NW 77th, was efficient and happily addressed all my concerns after placing me on a brief hold. He reiterated the answers to all my questions with patience, and secured me with a rate I felt comfortable with. I'd recommend this business. Thank you!

Excelente para motos y atvs...servicio fue super. If you need to store a Atv or dirtbike it has…read moregreat deals on garage type storages i highly recommended

Great location to store motorcycles and arcs too been remind here for 2 years and it's veery secure…read moreand clean

ReadySpaces has gone to the dogs since they let go of Azahy, who was amazing and cared. I've lost…read moretwo more packages and the management (Josh) doesn't give a dam. I've been patient too many times for packages lost, mail not distributed, lack of security and many other issues. The owners won't respond. They are content with having a rude, vial V.P. of Operations that justifies everything that they do wrong. I complained to him about my lost packages and his response is that it's not his responsibility - that ReadySpaces is "self-service" and they don't have to receive packages for the tenants... These are his words in an email to me: "Where you seem to decide I don't care is when you blame ReadySpaces for a package missing and I, in turn, tell you that I understand the frustration but it is not our responsibility." I've complained about the mail not getting picked up and distributed in mail slots that were put there - again, his answer... "we don't sort mail for our tenants". Mail delivered by USPS sits in the mailboxes until days later it's finally brought inside and all of it is dropped on a table (no sorting). The biggest issue at ReadySpace is upper management. They got rid of an amazing manager for no apparent reason. The current manager is helpful but it's obvious that her hands are tied and is guided to not go out of her way to help! I've had it with the VP's rude and unprofessional behavior... He mistreated me today as I've seen him be rude to other tenants. In his own word "he doesn't believe in customer service". I'll be looking for another place to go and my $24,000+ yearly rent to ReadySpaces will be gone as well. - There has been no consideration from ReadySpaces about the great tenants we have been for almost 3 years. Manny Sarmiento - CEO Doral Chamber of Commerce, Inc,

Custom space is a great concept and has proven valuable to our buisness. The amenities are ok but…read morewhat really makes this worth the rent is the manager Azahy. She constantly goes above and beyond to make sure we have all our needs met, when we have had issues (electrical) she has always tried to resolve them quickly. She constantly is cleaning and organizing and I believe that is way outside her scope..but she does it with pride. The owners should be glad to have Azahy as thier glue, because if not, the place would be a disaster. The owners lack of follow thru is frustrating but the manager always eases the issue and ultimately gets stuff done. The equipment ( forklift and pallet jacks) are ok, we feel the equipment can be Improved and if the manager had help, the place would be amazing