This is the third time I've had to use a storage- but my FIRST time using Safeguard, and I can…read moredefinitely say, "THIRD TIME'S THE CHARM"! Having AC is a plus but what won me over was how secure and well lit the facility and rooms are. Oh, and no rats or funky smells!! (Can you tell I've had bad experiences??) This location is well maintained. The staff is great too- Jose helped me and he was well-mannered and very patient (I had a LOT of questions). Seeing how hi-tech and great everything was I expected to pay a few limbs per month but it wasn't THAT bad- I think I got a pretty good deal. Hopefully I won't need the space for too long but, if so, I feel good knowing my things are in good hands.

I'm very pleased with the service and this location is great. I highly recommend this storage…read morefacility.

This place was recommended to me by a friend. It was a mess. First the front desk was gone for over…read more50 mins at 10:30am and we were told he was eating breakfast. (Mind you, they open at 9:30 on Saturday) The customers were waiting on him for a long time! When I went to my unit, there was homeless person living inside the unit. The man had the unit open and was lying on the floor inside the unit and had papers scattered all over. I was told by staff that it was normal around there and that they were paying customers. He told me he would move me to another unit on another floor and the place was even worse. The floors were all dirty and carpets appeared to have leak stains all over. There was a couple fighting up there and appeared to also be homeless. Not sure it is legal to have a homeless shelter inside a storage unit. I cancelled my reservation and got a refund.

Very friendly staff. Clean facility. Easy check in! Super…read moreglad I stopped here to ask for pricing.

My husband and I both came here for opening up new storage for our things to be able put up for…read morenear future when we get bigger place to live in our hometown near future. Otherwise, this place turned out excellence, organized,tidy, and clean!!!! Fantastic & helpful staff has showed their beautifully peserenc with well mannered includes has been helped us a lot for all details before we moved our things in our perfect storqge by great price!!!! Perfect outstanding, all people can use some fresh air, and use their vechile to park and load things back and froth into their storage better than using a cart or carry up for long block... more affordable! Yes,definitely, I highly recommend for entire Miami residents to use this public storage service for sure! We give them ten stars with big thumb ups!!!! :)

I have never once been somewhere that is open during the day that somehow will not have employees…read morefor an hour or more at the moment. I have been waiting outside of this public storage to simply buy boxes for around 45 minutes and not a single person has come down or anybody has been in the lobby, considering that there is only ever one person working at a time and they have to go back-and-forth from the storage area you would think that they would want to put a second person to maintain the floor, but no, they decide that they're gonna lock the doors and make people wait each time. Someone has to go upstairs for 30+ minutes and I've came here already three times this week and have not been able to buy my boxes because of it.

HORRIBLE EXPERIENCE!!!! THEY WILL AUCTION OFF YOUR UNIT WITHOUT EVEN NOTIFYING YOU!!!!…read more I rented a unit at Public Storage on 10460 SW 72nd Street in May, 2021. I paid the monthly fees and insurance for 5 years. Every six months to a year, they raise the price to the point that by end of 2025, I was paying about $400.00 for the smallest unit when initially my contract stated and I paid less than $200.00 a month including the insurance. Not only that but when I forgot to make the January 1, 2026 payment, they sent me a reminder and I paid it on January 21, 2026, including the past due payment, late charges of $157.00, $50.00 for a lien fee, for a total payment made of $515.55. The payment receipt stated that the past due payments and all fees were paid on January 21, 2026 which brought the account current and stated that the next amount was due February 1 2026. On January 30, 2026, 9 days later they auctioned off my unit and I lost all of my children's keepsakes since birth among many valuables. I have the email that I paid the past due amount and my next payment was not due until February 1, 2026. THEY DID NOT EVEN NOTIFY ME THAT THE UNIT WAS BEING AUCTIONED OFF, BY PHONE, EMAIL OR IN ANYWAY WHATSOEVER. I FOUND OUT BECAUSE WHEN I WENT TO MAKE THE PAYMENT ONLINE, I DID NOT HAVE ACCESS TO MY ACCOUNT AND CONTACTED THE FACILITY AND WAS TOLD BY DAVID THAT MY UNIT HAD BEEN AUCTIONED OFF ON JANUARY 30, 2026. ON THAT SAME DAY, JANUARY 30, 2026, THEY SEND ME AN EMAIL ADVISING THAT THEY HAD INFORMATION THAT MY UNIT WAS UNLOCKED OR IMPROPERLY LOCKED WHEN THEY KNEW IT WAS THEM THAT OPENED THE UNIT BY CUTTING THE LOCK ON THE UNIT.

From 11/2024 to 07/2025 my storage fees more than doubled. pretty horrific way of doing business…read more you lure people in with attractive prices. the people go through a monumental effort moving everything. Then after a few months you go ahead and double the fee. Never storing with Public Storage ever again.

First things first, Elvis is the man. He took care of me great. Explained everything well and was…read morevery professional. I feel like I have a guy I can count on when I have issues with my storage unit. Second, the storage units are in great shape and you have plenty of room to get things in and out of your units. There was one maintenance guy that was kinda of rude to me but he could of just been having a bad day.

A few weeks ago I needed to find a new storage location. The proximity of this site was too good…read moreto ignore. When I arrived I was immediately greeted by Daniel and he was amazing. He took his time explaining the rates, different options of storage as well as taking me on a tour. The storage units were clean, well lit as well as properly maintained. What really sold me on this place was the excellent customer service. Daniel is an absolute pleasure to work with. The rates are not too bad and the best thing about their company is the ability to have it have a contract longer than month to month. I hope to stay here for the long term.

Highly recommend this storage facility. Brand new. Clean, safe, easy to use. The climate control…read morewas excellent. I had items stored there for months. Unit was climate controlled, ventilated and there was no mold or mildew. My property was just as I had left it. Excellent for college students to store their items over the summer between semesters. I dealt with Robin and she could not have been more pleasant and efficient.

Great storage facility, easy access 24/7. I am embarrassed because I have forgotten the lovely…read morewoman who helped me yesterday. We have been using Extra Space Storage at this location for several months. The place is always spic and span clean! I wanted to downsize one of our units and the woman who helped me was super knowledgeable and made the process very easy. I highly recommend!!

It's on ok facility. What makes It bad, they will double…read moreyour rent 3 months later. They will tell you that your rent is promotional and subject To change without notice. Then they tell You just rent under a different name To avoid The increase. Smart. Penalizing loyal customers in favor of new ones.

I have nothing but great experiences to share about Extra Space.They have been my storage provider…read morefor years and I cannot conceive of using anyone else. The Management is responsive and always about to resolve any issues at hand with the utmost efficacy.

Love the service here! I have 2 storages rented here and The service is the best. The called really…read morequick and If you call directly they give you a better price than online. I saves almost $200 on my second storage for 2 months in advance.

I recently rented a space and within a day lost our keys; Luckily we had Joshua assisting us and it…read morewas such a great experience. He was very very attentive and was able to remove our lock extremely fast; aside from continuously being very polite and he gave us a ride back to our storage space so that we wouldn't have to walk (the heat is crazy sometimes) . Thank you once again to Joshua, he's a BIG reason as to why I'll continue to be a customer!