I absolutely trust them completely with the care of my beloved cats when I need to be out of town…read more The very best care from the very best sitters for a price that is very reasonable. The sitters are all very knowledgeable and qualified. We never hesitate to have them come in to care for our babies!

My wife and I are going out of town and were looking for someone to watch our cat and do some…read moresimple garden watering services as well as taking out the trash. We logged our service request in the website and then were sent an invoice a few days later. Thankfully I reviewed the invoice because it had overcharged us on a number of items. I sent the corrections back to Ruth, the owner of the company, and she thanked me for looking over the invoice. What confuses me though is this - If I spent all that time adding those services onto their horrendously confusing client portal, why would the services in the invoice be different? Seemed odd but I didn't really think much about it at this point. Ruth sent over the second invoice with the extra services removed. However, the price on this invoice was the same as the previous invoice - even though 3 services had been removed from the schedule. When I asked Ruth to give me a call to go over the invoice to explain the discrepancy and to ask questions about what some of the fees were for exactly, she shrugged off my question and just stated she had generated a new invoice. Again with mistakes and duplicate charges. At this point, I was getting uncomfortable with the number of mistakes occurring and the continual changes in fees being added that I once again asked for a call back to clarify some of the fees. She again responded by not addressing the question but rather declaring how she was helping us out by accommodating our service requests "on the fly." At this point, I was frustrated by her continual avoidance of my attempts to clarify the charges so I asked her once again to give me a call and let her know that my wife and I had attempted to call her MANY times over the past 4-5 days (about 12+ call attempts) to get some clarity on her services as well as fees since her website is so confusing and really doesn't provide much relevant details. She then responded by asking us to seek alternative services - once again, refusing to provide any clarity on her fees that seem to me to be redundant. See photo for her response to my email asking to clarify the fees. It's obvious that she does not want anyone questioning her fees. It also seems obvious, given that she provided 3 invoices and all 3 were incorrect, that she has no interest in being fair or providing honest answers about what she charges. She is looking for people to not look over their invoices and just overpay without question. Giving one star to this business is incredibly generous. If I could give 0, I would. Ruth, the owner of the business, is incredibly unprofessional and unresponsive. We made numerous attempts to call and email her but only received limited responses - basically just asking to pay up. Their website is hot garbage that provides little information and their client portal is even worse. Trying to book a service is a monumental task - let alone figuring out if you've done it correctly. Despite having a atrocious online digital presence, Ruth refuses to answer phone calls or call clients. I had used City Kitty once prior and was able to overlook their horrendous website that is hard to understand. I was also willing to ignore the incredibly confusing customer portal that makes it difficult to book services. But this lack of professionalism was pretty alarming. Do yourselves a favor and stay away from City Kitty Sitter (should be called Sh*tty Kitty Sitters). You can find better alternatives on Rover or other platforms that actually care about their customers.

I would NEVER entrust Soshi (or Princess Xochitl as she calls herself), to be in care of my four…read morepets ever again, and would caution anyone considering doing so. Soshi was paid ahead of time and committed to coming for eight visits while I was out of town over an extended weekend. Come to find out at the end of my trip, that Soshi had opted to NOT show up for THREE of the visits she was supposed to come for and LIED about doing so. Beyond that, and more devastating, she left my dogs confined in the house, without relief or care for over 24 HOURS. It seems Soshi was naïve or clueless in thinking that all of her actions were not trackable through the security system. On February 10th, she entered my home at 8:19AM and didn't return until the next day, on February 11th, at 8:28AM. It's beyond heartbreaking, thinking about my poor dogs and what they were enduring during this time. On the day before, which she again chose to skip (February 9th), they were restricted in the house for a span of 14+ hours on two occasions. Now going back, she was texting me that she was 'on her way', but never entered the house and never took care of my pets that were trapped inside all day. I trusted Soshi being in my home and had her in my house on occasions prior to this. There were blunders with her back in August, where she clogged my toilet and had the cops sent to the house, from not disarming the alarm. I should have known better then and had verified she was actually coming when she said she was. In a clear reflection of her lack professionalism, Soshi continued to be deceitful about the situation along with being combative. Her indifference and carelessness is completely unfathomable. Her actions were not only neglectful, but boarding on abusive. How a woman like her is claiming to run a legitimate "Pet Sitting" business, yet lacks any compassion, is alarming. I just hope to save others from enduring a traumatic situation such as this.

Yay for All Around Pet Sitting! They literally saved the day and weekend for us. We just moved to…read moreDenver and are used to having family or friends take care of our little ones while we are away but it just slipped our minds that we needed to find someone, AND QUICK! Thankfully, Xochitl got back to me super quickly with affordable rates! She even picked up our little ones for an extra fee which helped us out greatly! We were sent updates with pictures which showed our little ones were happy and being well taken care of. We are super happy to have found them and will definitely be using them again in the future. Thank you so kindly for treating our little ones so well!

Pupsicles was an absolute lifesaver. We reached out to them last minute and they were able to help…read moreus. We have never used a service before with our dog and we're VERY uneasy about having people in our home while we were away. They were great about reassuring us that everything would be okay. While we were gone they sent us photo proof that they were taking Lexi out and what activities they did with her. It made us feel so comfortable knowing that she was being well taken care of and we will definitely be using them in the future.

Their policy requires 8 hours to schedule a walk. And this was their response VERBATIM: After…read morereceiving your request for services we understand your frustrations- "It is 4:19AM on Monday, March 11th, and its telling me my 2:00pm request can't be completed because it requires 8 hrs. notice. Inaccurate. Annoying. Fix it." At this point in time, Pupsicles has a time requirement for submitting jobs. We made this decision as a company in order to help streamline scheduling. I apologize if this policy was not made clear during our Meet & Greet. Moving forward, we feel it would be best if you were to find a company that could better serve your needs and apologize for any inconvenience.  Some of us work in the Healthcare field and work very long, demanding hours that most people couldn't fathom. I'm mostly upset over how much they hurt my "girl."

Nancy at Squawks Walks and Whiskers is, quite simply, awesome. I hired her to look after my cat on…read moremultiple occasions and she always responded quickly, charged a very reasonable rate, and was easy to interact with. Also, more importantly, I always felt that she actually spent time with my cat, rather than just doing a quick walk-through. If Nancy says she's going spend "x" amount of time with your pet, they get her full attention for the full time. And if you ask her to keep you informed about your pet while you're gone, she does. I asked for and got updates with every visit, including the occasional picture when the cat was being particularly cute. You don't need to get updates that often (it's entirely up to you), but it worked for me. All-in-all, probably the favorite sitter that I've ever used.

Nancy watched our two bunnies for about 4 days while we went to Vegas. Since bunnies are prone to…read morestress related health issues, we didn't want to remove them from home and put them in an unfamiliar boarding environment. Nancy offers in home pet care. At first we were skeptical but fast forward to now and she is PHENOMENAL! She does an in home consultation to meet your loved ones and ask if any additional home services are needed such as plant watering, grass care, etc. She explains her services thoroughly and is incredibly friendly from stay to finish. Her in home rates are shockingly reasonable and affordable for any household looking for in home care. We showed her around the house during the consult and you could see her love of animals. She sent daily texts about her visit every time she came by to care for our buns. We really can't say enough good things about her. She left our bunnies room cleaner than we left it!!!! HIGHLY RECOMMEND!!! Will use again!!

Okay it is our high five years anniversary-- and am on a whole new set of pets than the original…read morecrew (Poncho, Mabel and Rudy.) They do a great job, are very dependable, and love my bad dogs. I am so grateful to have them in my life, I don't know how to manage my pack without them. Nicole, Mark and Sam are grrrreat!!!

I'm embarrassed I haven't reviewed Nicole, yet! She's been handling the furry babies (chihuahuas)…read morefor something like a year, now. I text her in the morning when I know I can't be home right after work and she or her employee have been available every time. It's so handy. She'll give a report of how the walk went, including if they went potty. Sometimes she'll send pictures. One time, it was cold and rainy outside (the furry babies hate that!) and she let them in the yard to go potty, then just hung out with them, giving them loves and cuddles. And she's so affordable. And she didn't bat an eyelash when we asked that they not be walked with larger dogs, lest they be crushed.

I called and left a message. I also emailed them. No response either time.read more

I recently moved from Denver to DC. One of the things I miss the most about living in the Mile High…read moreCity is In Home Pet Service, and more specifically, Camille, the owner. I have a rescue dog, who is fear aggressive. As a result, I have to be very careful about the people I choose to care for her. I was so lucky to find Camille. During our initial meeting, she asked me about my dog's needs and how best she could accommodate them. Camille was genuinely concerned about my dog's well-being, and her enthusiasm and kindness toward me and my "special needs" dog made me feel immediately comfortable. I loved reading her cheerful notes about her daily walk with my dog, and Camille was always available to take her for an extra walk if I had to work late. I would highly recommend In Home Pet Service to anyone who is looking for a professional, compassionate, and fun dog walker.

Patty, Robin & Westside Pet Sitters were amazing. I had never hired a pet sitter before and wasn't…read moresure what to expect. They scheduled a time to come over ahead of time. During that time they met my cats, got familiar with my house and we completed the paperwork. They offered to check mail, turn light on & off, water plants, and even put the trash out on trash day. I received a text message everyday with a status update and picture of my two cats. They received attention, food, treat, and brushies. When we got home they were healthy and happy. I highly recommend Westside Pet Sitters.

I highly recommend Patty / Westside Pet Sitters! I have a very ornery cat and was looking for…read moresomeone to check in on her while I was away. Patty and Mike took the time to fully understand my concerns and my pet's needs and helped me brainstorm ways to ensure the visits would be successful. I never felt rushed in the process and felt like Patty cared as much for my cat as I do. (Well, almost as much anyway!) She is also incredibly responsive over text and easy to schedule with. We receive great reports, pictures, and videos of the visits allowing me to truly enjoy my time away knowing my cat is well taken care of. And to top it off, their rates are very reasonable. I will be calling on Patty and Westside Pet Sitters often!

Evan has been a reliable cat sitter for the last 3 years of our time here. Every visit, he posts…read morephotos of the cats, gives our asthmatic cat his inhaler, keeps the litter box clean, feeds and plays with the kitties, and has brought in the mail. For the very affordable price, he has been incredibly available and accommodating, even on some last minute bookings. I can't recommend City Sniffers enough!

When we moved from Boston to Denver in 2018, one of my biggest concerns was finding a new sitter…read morefor our 2 cats during our frequent trips out of town (especially weekend trips to the mountains living in CO). After our first encounter with Evan and Carly, we were sold and have been loyal customers since! They are such a pleasure to work with, and extremely responsive via text or email, and have always been able to accommodate us even when things come up late notice. It's obvious our cats have grown to love them as well, and the daily photo updates put our mind at ease when we are away. They are very organized and go the extra mile for our cats -- we don't know what we'd do without them and can't recommend them enough!