Chicago Hair has an older hairstylist there named Vanessa who made a point to say racist comments…read moreto clients about "what is wrong" with African Americans. I tried to speak to the owner about the incident when this occurred, and was dismissed. I learned today that the owner claims racist diatribes are "freedom of speech". I love my hair stylist, have seen her for a decade, but I will never step foot in this establishment again. Absolutely disgusting.

Hi, Chicago…read moreHair has a new stylist, Michelle. She is ready and available to style, cut and color you locks. Michelle listened to what I wanted. I am very pleased with her artistic style.

Christine Hill is AMAZING!…read more To be honest, I had no idea where Christine's process was going with my hair, even after we had a lengthy conversation about what I was looking for as a result. I even joked with her, "I'm not going to want to shave my head after this, am I ?". Yes, a joke but not having gone to a professional salon in several years...a joke not a joke? I'm 64 with a lot of grey that in the past, I cut/colored myself... Suffice it say, it was damaged, brassy, and had a hard demarkation from the grow out. I put blind faith in Christine today and once she was through, I almost couldn't believe it. Not only did she listen and pay attention to our initial conversation, it was Obvious that she absolutely knows what she is doing and has been in the industry long enough to show it. Christine is very personable, easy to talk with, and is a real person with nothing to prove. I can't say enough about Christine as a person, and the results of her work with my hair is just a snippet as to her overall talents. I highly recommend Christine Hill, hands down with absolutely no hesitation.

They are wonderful humans and really skilled in their profession. I never had a bad experience. We…read more(me and my daughter) had cuts, coloring, perm and eyebrows done with excellent results. Christine is the best!

Love them! Very well priced . Rylene is so great. Feels like a nig slumber party. Gurl chat and…read morehair dye. Freaking awesome!

I went to get my hair done by Rylene and I have to say, she is wonderful. She gave me exactly as I…read moreasked for and was fun to chat with. Best stylist I've ever had.

I found Julietta over a year ago and would highly recommend both her and Salon 124. She cuts and…read morecolors my hair regularly and is personable and accomplished. The salon is clean and the vibe is professional. Definitely five stars!

John is great! Fun to chat with, professional, and he gave me the best haircut I have ever gotten…read more He took his time to control my uncontrollable hair, and really listened to what I wanted. Not surprised he spends a lot of time teaching about hair, he knows his stuff! He also did a great job doing my mom's hair. I highly recommend him!

The person who has been cutting my hair and doing my manicures moved to this location just after…read morethe first of the year. During their COVID-19 shutdown the business changed ownership and it was a very welcome change. The place is arranged to have more space, which is a nice comfort during these crazy times. They have easy and ample parking as they are located at the base of a parking structure. I would follow my stylist pretty much anywhere and she is totally five star. They have a couple of other stylists with questionable mask practices which cost the salon itself one star.

Traci is great to work with. She Did exactly as requested…read moreand I Will definitely return for her services. The salon is nice outfitted too

Amazing vibe at this place! I always get my hair cut here and it's just such a great experience! So…read moremuch cool art and stuff everywhere and a really colorful inviting atmosphere. The people here are so lovely and my stylist Amanda always does amazing with my curly hair and for a great price! This place is really welcoming to lGBTQIA+ people and is always respectful. Thank you to the amazing people at Court Appearance! You have created such a wonderful, welcoming environment that I always look forward to returning to!

This is one the best finds in my travel nurse life. Jenalee and her team are extremely talented,…read morekind, and professional. Jenalee is one of the very few who truly understands hair and how to achieve the results you desire. I guarantee you'll feel amazing after she works her magic. Plus they are LGBTQ friendly and promote BLM

I got a few Keratin Complex treatments here and she did an amazing job and they lasted for a very…read morelong time and charged the most affordable price I've ever had. It made me feel like other people are kinda scammy with the prices and she was not like that at all! I no longer live in the area, but I definitely recommend!

I have been coming to this salon for about 5 years & don't regret it.. Tatiana my hair stylist &…read moreNayelie my nail certified tech are by far the best at what they do.. They are professional & care for customer service. I highly recommend this salon. ‍ Give them a try!!

Never disappointed with any of their services. Always a fun experience. Great vibes, staff, and…read moreprices!!

This was, without question, the worst customer service experience I have ever had…read more I brought my 16-year-old niece here after the salon we originally booked canceled at the last minute. Since she had traveled all the way from Eugene to get her nails done, we didn't have many options and decided to give this school a chance. They found someone to do her nails and assured us she was able to provide the service. Throughout the appointment, I kept checking on my niece because the nails were not looking right. I gently expressed my concerns several times and asked if someone could take a look or help improve them. Instead of addressing the issue, I was repeatedly told that they were about to close, as though I was asking them to stay late. At that point, we had already been there for over five hours. I had prepaid $44 for the nails and nail art. To be clear, I was never concerned about getting the extra money back for the nail art. My concern was that I had paid for a service that was not being done correctly. Every time I expressed concern about the quality of the nails, no one came over to assess the work, offer guidance to the student, or try to make the situation right. Instead, my concerns were dismissed, and I felt as though I was being gaslighted into accepting poor work. Eventually, they told us we could come back another day for the nail art, but I repeatedly explained that the issue wasn't the nail art--it was the nails themselves. The situation became even more frustrating when I later found out this was the student's first day doing nails. If that was the case, why wasn't she being supervised or guided by an instructor? Why wasn't anyone stepping in to help her succeed or to ensure customers received an acceptable service? Unfortunately, the problems continued. One nail came off as we were leaving. Another fell off the next day. Several more came off before the weekend was over. I called multiple times asking to speak with a manager, but no one ever returned my calls. Eventually, I spoke with someone named Angel. As I attempted to explain the situation, she interrupted me and immediately became defensive, stating that the appointment ran longer than expected and that I shouldn't have prepaid for the service. She repeatedly told me that they don't give refunds. The problem was that I was never asking for a refund. I explained several times that all I wanted was for the nails to be fixed. I wasn't asking anyone to stay late, and I wasn't demanding my money back. I simply wanted someone to acknowledge that the service was unacceptable and make it right. Angel then stated that they were not going to redo the nails simply because I "didn't like them." Once again, I had to explain that this wasn't about me not liking the appearance of the nails or changing my mind after the service was completed. The issue was that the nails were not properly done and were literally falling off. One nail came off as we were leaving, another came off the very next day, and several more fell off before the weekend was over. At that point, I wasn't asking for a cosmetic adjustment--I was asking them to correct a service that had clearly failed. Instead of listening, Angel continued to interrupt me and eventually responded, "Well, why don't you just go back to the other place then?" That response completely shocked me. I wasn't comparing businesses to be rude--I was explaining that in all my years of visiting beauty schools, if there was an issue, staff would step in, address the concern, and work toward a solution. I've never experienced a place that was so unwilling to listen to customer concerns or take responsibility for poor service. The lack of professionalism, communication, accountability, and customer care was incredibly disappointing. I will never return to this establishment, nor would I recommend it to anyone. Customer service starts with listening, and unfortunately, that was missing from this experience entirely.