If you're looking for a stylist who is arrogant, scattered, and makes you feel like you're the greatest inconvenience of their day, Trinity is your girl. Honestly, I should've known better...
Trinity was referred to me by a close friend who is quite meticulous about their hair, so I thought I'd see what she could do with my hair. I scheduled my appt with her via text. First and foremost, she was 15 minutes late to my appt. Since she was the only one at the salon that day, I waited in my car as she text me her eta. I figured this was just a fluke, everyone has messy days...
Just to make sure you have all the info, I am a plus-size girlie, and I have never been one to really fuss with my hair. I've attempted many many different stylists, and even when I seek something more modern or trendy, I leave with a short bob. I explained this to Trinity, my first visit stating my insecurities and concerns, as well as asked for something different that would be flattering to a rounder face. Trinity playfully mocked me, stating she was surprised if I didn't want attention since I had so much jewelry in my face (I have lip and nose piercings). It was kind of crass, but I smiled and hoped we'd move on. At this appointment, Trinity bragged about her clientele and how she doesn't need new clients, the ones she has know how awesome she is, etc etc. The cut wasn't bad. She styled it, and the grow out was easy. I was pleased.
Remember, I don't keep up with this stuff. It's been approximately 1 year, and my hair was driving me crazy. With hormonal changes, I have grays coming in and thinning on the crown but thickness at the base with wave, curl, and frizz. I reached out to Trinity via text and she sent me 3 different time slots, I chose mine. I arrived 15 min early to my appt. Trinity had another client in the chair, so I stated I knew I was early and had no problem waiting. Trinity grilled me about what time my appt was, was I even on the right day, she didn't remember having me, etc etc. I should have taken the sign and walked away. Once she determined I was just seeking a haircut she said she could do that easy and quick (another red flag I shouldn't have ignored). Trinity was working on a client with extensions at her station, so she put me in an unused station. This station was absolutely uncomfortable and awkward. I showed her the poc of the style I was hoping for, told her how I thought it would work, and she took a 30 second look and said, oh, yeah, layers, I love layers. When I tell you my hair was mid back in length and I was seeking a chunky layered LOB...it's absolutely NOT what I got. I was in the chair no more than 20 minutes. She gave me a SINGLE layer...ONE LAYER!! Then she used texture shears for the rest. So, I mentioned the gray. I had all these baby hairs under my hair at the base of my neck. We talked about them, she recommended cutting them, and I agreed bc they're straight frizz factors. Well, she used the clippers, however because she cut the back, you could see the shaved hair on my NECK on the sides (think of when a man shaves and its been 2-3 days of no shaving). She explained since the hair is growing gray, this is what I should expect of my hair feel/texture moving fwd. I requested more layers and her response was to SHORTEN the SINGLE layer she'd already cut. So, here's the deal, when you cut off the wavy/curl at the end of my hair, it's stick straight. Envision this, a whole layer of straight hair weirdly setting on top of your head like a bowl. I told her it looked rather mullet-esque. She said, yeah, it does, but if we go shorter it most def will be a mullet. WTF?! Reminder, I wanted a shaggy, chunky LOB NOT a MULLET. Trinity asked if I liked it, I told her I couldn't even answer that question bc she didn't wash or style, she literally just CUT. I could assume I'm just being petty, but the whole experience sent me. From feeling like an inconvenience and unexpected (she had messed up her own schedule/calender) to a horrific haircut and experience. Even my husband said, it's not the worst cut you've ever had but it's absolutely not great. He said it resembled something out of 1970s-80s and I should just AquaNet the shit out of it.
I had rescheduled a follow up appt while I was there, but the sobbing on my way home and really looking at what I walked away with was enough to cancel my appt and advise I won't be back. I explained it was uneven and not what I wanted, and how I felt like an inconvenience. Trinity told me I could come back for her to fix...I expressed that would not be happening. I told her I had wanted to keep the length but since she removed so much, the only real fix will be the typical short bob (sigh, always!). She essentially told me I was lying and she didn't remove any length. I told her the right thing to do would be to refund my monies. Evidently, she doesn't believe in them, nor does she stand by her product. Schedule with Trinity at your own risk. Do not recommend. read more