Every pup I've gotten here has been happy and healthy. The owner and staff are very nice. And their…read morepuppies are all adorable!

Very clean and knowledgeable. Their puppies are from fantastic trusted breeders. I just got my…read moreShorkie from them last week and my vet gave him a clean bill of health after full examination, blood test, and fecal. I highly recommend Preppy Pups.

The Owner told us she would no longer groom our dog 5 hours before our appointment. Jen did a…read morefantastic job grooming our dog for 3 years. Reasonably priced (a bit low actually) and great cuts. At one point, we forgot to make our "next" appointment while we were picking up. After several unanswered calls and texts, my husband had to go in person to talk to her to get her to make an appointment. We understand there is no other staff or scheduler to do the Admin work, however a quick text that she would get back to us would have been appreciated. She decided that she was no longer able to groom our senior dog who became fatigued standing for 2+ hours. This is understandable, however the professional choice would have been to inform us of that decision prior to the day of the appointment. (By the way, we walk our dog 1 mile a day and everyone thinks he is a puppy when they meet him. It's not like he is disabled.) She purposefully left us in a bad position with a dog in need during a shortage of groomers taking new clients. A business owner should care about their clients, their reputation, and operating in a fair manner. Get an assistant, proper equipment (to support dog while grooming) and fulfill the commitment. If one no longer wishes to work with a certain customer, give them the courtesy and communicate that with a fair time frame. A business owner in demand CAN pick and choose the clients they wish to serve. It's done all the time. But separate after contracted commitments/appointments have been fulfilled. Unprofessional and discourteous.

Date of visit: March 29, 2024…read more I popped in here to finish up a gift card I was given, hoping that this store was better than the Menomonee Falls store I first visited with said gift card. Sadly, this store is also pretty awful though it does smell much better than the one in the Falls. Staff working throughout the store pay no attention to you so don't expect to get any help if you need it. When it was time to check out, the cashier did not greet me and did not respond when I greeted her. Knowing that their gift card process is pretty 1990s, I had a Post It Note on the gift card with the remaining balance but when I presented it, the cashier told me, "I don't know how to do those." She called someone else over and apparently today was not her day to learn gift cards because she went to the other register and helped the next customer. It took two other people to process the gift card, both of which had eyes only for the cash register, it's like I wasn't even there. The only further interaction was asking if I wanted a bag. Sooooo glad that I finished up that gift card and I never have to set foot in one of these stores again!

Love this pet store! Staff is friendly and helpful when you have questions. The selection is so big…read moreit can be hard to find things but again the staff will help you! Prices are average to inexpensive in my opinion.

I believe this place is black owned & I love them so much. Jackie is my groomer and she's so sweet…read moreand patient. My only negative comment is that they barely ever answer the phone. It's so hard to get in touch with them for an appointment. Unfortunately, that is causing me to switch groomers.

I love Cutie Pups and so does my Puppy Gracie! The owner is very nice and loves animals.read more

My heart goes out to the employees that work here at VCA Pahle. They do such an incredibly hard…read morejob, and they do it all so lovingly. We are VCA customers from another state, and we were so glad to find this location and it's incredible reviews once we moved here. When I made the appointments online and over the phone the staff treated us like we had always been customers there. They were kind, informative, and very accommodating. Once we were inside, the front desk employee (Gibbs) was very busy handing people checking in and over the phone but handled it like a pro. So impressed by their level headedness and organization! Especially considering some of the furry visitors that day were not having such a great day :( We did not wait long for our appointments and were quickly assessed by the vet tech Christina (sp). She was shortly followed by Dr. Brosky, and just WOW! I have never left a vet appointment feeling so educated, informed, and happy! Dr. Brosky and her team truly go above and beyond to create such a personalised experience. The time they took to go over everything with me and examining my two dogs was time and money well spent. My dogs quickly opened up to Dr. Brosky and Christina and trust was earned. They were so comfortable and handled the new environment so well (speaking of, for a vet office - it smelled wonderful! It was so clean and well kept). You certainly get what you pay for at the vet and the wisdom and helpful tips and tricks by this staff go above and beyond! I'm so glad to call this new VCA home, and I look forward to our next visit!

Very expensive. I had a coupon for a free exam for my cat ($99.95) saved a little there. Rabies…read morevaccine was $84.95, and FVRCP vaccine was $99. 95. I think that's outrageous and very high. The total cost was $184.90 for 2 vaccines. The staff however was very friendly. Don't think I'd ever go back.

Our kitten is outstanding--healthy, strong, well-socialized, and confident. You can tell he was…read moreraised with a lot of hands-on care and personal attention. The transition into our home was smooth, and he acclimated quickly. He's got a great temperament and has already become apart of our family. One thing we really appreciated was the opportunity for meet-and-greet visits before bringing our "Knox" home. Being able to spend time with him ahead of pickup showed transparency and afforded us real confidence in both Laura as the breeder and the environment the kittens are raised in. Strongly recommend to anyone considering a Maine coon! -DBJ

I drove three hours for a scheduled appointment to pick up a kitten from this breeder, and the…read moreexperience was extremely disappointing. When I arrived at the agreed time, no one answered the door or the phone. I ended up having to flag down her boyfriend when he came outside to grab a package so I could even get someone's attention. Once inside, the house was very dirty, which immediately raised concerns for me. The breeder then brought out the kitten I was supposed to take home, and it was clearly sick. Her mother admitted they already knew the kitten had not been keeping food down for about a week and a half. I had originally been scheduled to pick up the kitten earlier but had to postpone, which makes me think the kitten may have appeared healthy when I first would have picked it up and then gotten sick shortly after bringing it home. After this experience, I did more research and found multiple complaints online from people reporting ringworm coming from this cattery, which can be a huge ordeal to deal with. To be fair, the breeder did return my deposit when I declined to take the kitten, but the overall situation was extremely concerning and not what I would expect from a responsible breeder.

JR's does great work and we love being able to donate to a great cause. Everytime I visit I can see…read morehow happy all the animals are and dedicated the staff is.

My wife and I recently had an approved application to adopt. We had inquired about a dog that was…read moreavailable for adoption. Contacting the foster family was extremely difficult. My wife finally got ahold of the volunteer family after several attempts and we set up a meet and greet with our pups at our home. They said she was from a breeding situation and had some difficulty when people touch her head, but she was a loving dog. When they arrived at our home the two volunteers didn't seem to want us to touch her. The younger of the two was interacting with the dog, but they kept her on a short leash and away from us as much as possible. As of they didn't want us to interact with her or wanted us to adopt her based on sight alone. When the dog did come up to us she was very loving and would like our face and try to sit in our laps, but they kept her on a short leash and away from us as much as possible. That is also when the history of the dog changed. That she jumps fences, darts to the road when walked and is selective about other dogs. Going to far to say that she attacks her own dogs and would kill cats. When our dogs did come out to meet, the volunteer kept a tight leash and after less than a minute she said her dog was going to attack ours and jerked the leash. Which I did not see, but they had only been in contact for 20 seconds. As reference, I have 5 years experience working and training volunteers as a volunteer manager in a shelter setting on how to conduct meet and greets, education on animal behavior and have conducted numerous meet and greets between adoptable dogs and potential adopters. This includes positive reinforcement training for shelter animals in order to find them forever homes easier. However, in my experience, I feel this was either a case of not wanting to adopt the dog, as they shared their desires to adopt her or poorly trained volunteer staff. As if they were looking for any excuse not to adopt to us, and quickly dismissed any further interaction. They then tried to push us towards another dog they have available on their website that has a known human bite history. They also mentioned other dogs on their website that are currently available for adoption that were "mean". I thought the pup we met was a very sweet girl from what limited interaction the volunteers allowed us, but I feel their mind was made up from the word hello. Then being pushed to other dogs with serious aggression issues made me very wary of wanting to adopt from their organization.

Easy to work with. I appreciated the daily pictures of my pet. I will hire them again in the future.read more

These gals are the absolute best. I've worked with them all weekdays through the month of August…read moreand they work so hard. I live in Cudahy and they came to pick my dog in the mornings and dropped him in the afternoons. They've taken my dog to dog parks, various trails, beaches, state parks, and they send pictures and videos to let you know your fluffy friend is happy. They care about where they take your dog too, so if it's super hot out they find a place to cool off for the day while still exercising your doggo. If it rained out, they check the pH levels of the beach to make sure it's safe and will avoid if it's not. They're timely with pick ups and drop offs too, and their super trust worthy; in fact I gave them the key to my house and they were nice enough to feed/water my pup and gave him a treat before they left. To cap things off they're some of the kindest people I've ever met. If you need someone to watch your little tail wagging friend, call these gals. The price is fair, the service is awesome, and I would recommend them to everyone. No regrets.