MADACC is an organization tasked with immense tasks and sometimes unpopular ones. These are the…read morefunctions they handle for a huge geographic area: * Provide effective and cost efficient animal control services by active enforcement of Wisconsin State Statutes pertaining to animal welfare for the 19 member communities of Milwaukee County * Assure safe, temporary shelter, veterinary and humane care for stray, unwanted, abandoned, mistreated and injured animals, including emergency on-call service between hours of operation * Provide a central location for owners to find and recover their lost pets * Expedite the return of animals to their rightful owner * Provide a progressive animal licensing program for Milwaukee County * Provide and encourage responsible, safe placement opportunities for homeless animals * Promote and maintain the highest levels of customer service and accountability to the public * Educate the public about responsible companion animal ownership * Provide placement of stray and unwanted animals and provide humane euthanasia when necessary In addition to all of this, they frequently hold free vaccination and microchip clinics for people who need it, supported by their charitable board. They give away hundreds of pounds of supplies and toys at these events. The vets, staff, board and volunteers work for hours to do this for the community. I've had the good fortune to volunteer at these and after servicing roughly 900 pets at a recent clinic, I was thrilled to have done something so impactful. Pet owners are so grateful for these services. I've also benefited from their fostering program and adopted two cats into our household, while my BF has rescued another pair. The staff and vets and volunteers deserve the upmost praise and respect for the good they do for animals - and their people. Try to support them - volunteer, donate items or your time. You'll feel so happy that you did. And get your pets licensed, chipped, vaccinated and spayed/neutered.

Well it's been two years now and 2 adorable kittens about a year apart who are Bestys who came from…read morewho knows where. Maddac has been so nice and helpful with the whole adoption process, they make it easy. To my surprise I found an outdoor kitten and I brought it in for a chip check an no chip was found so was told that I could adopt her and I wasn't looking to home another kitten. What really makes them shine is a homeless kitten with all the medical care and fixing vs the in house kitten gets the same care at like $15 so even if you don't adopt one of there animals they make it super cost effective to bring a stray in and make it very encouraging to adopt thet stray animal with the price incentives when my vet was quoting $600. Overall they do an excellent job at getting animals homes even if you adopt there's with finding a stray, now two kittens are warm and safe.

Dr. McDonald and the team at Cream City Kitty Clinic are truly exceptional. Scout, a stray kitten,…read moreshowed up on our doorstep in Chicago severely injured, and we quickly discovered she had multiple pelvic fractures and a broken hind leg. We found a vet surgeon in Chicago to perform the surgery but needed to get Scout established with a vet for primary care. None of the vets we saw in Chicago could match the expertise and care she received from Dr. McDonald. Although the clinic is in Waukesha, WI, we gladly make the 1.5 hour drive from Chicago because Dr. McDonald is simply the best. Her depth of experience as a feline-only vet is unparalleled. Dr. McDonald has taken care of several generations of cats in our family, including those of my mother and late sister. She is the only vet we trust, and her dedication to their well-being gives us immense peace of mind. If you're looking for a vet who truly understands and cares for cats, I can't recommend Dr. McDonald and Cream City Kitty Clinic enough. Thank you, Dr. McDonald, for taking care of our rescue kitten Scout and for all the cats who've been fortunate enough to be under your care! UPDATE: Scout recently had some breathing issues and Dr. McDonald and her staff made time to see Scout that same day. They took an x-ray of Scout and Dr. McDonald carefully walked me through Scout's x-ray and answered all of my questions. The entire staff at Cream City Kitty clinic seemed genuinely concerned about Scout and were so compassionate. Scout is responding well to the treatments thanks to Dr. McDonald's extensive knowledge and experience.

So I do not normally post on this EVER. I am not one to do things like this and I'm also not here…read moreto talk badly or be hateful, but simply explain that I did not have a great experience here the last two days. I brought my cat in for concerns relating to vomiting and I mean I came home and he had thrown up in 6 different places around my house, and they didn't do an X-ray for him when I took him in because "he was fussy" or bc there was another cat there and he wasn't cooperative. I get it but to then also proceed to not give him fluids? After I told them how much he was puking? Didn't sit right with me. Well I get sent home with a couple of meds, keep an eye on him we will know more with blood results. Sure, again, fair. Well he gets worse. He's lethargic, clearly uncomfortable, not eating, not drinking any water. I know in my gut something isn't right. I take him in again the next day and it is so disorganized, very unprofessional. I just felt very confused and like I was being asked about things that I literally would have no way of knowing bc I don't know how to read an X-ray... don't know any of the medical stuff for animals bc I'm not a veterinarian..... They did an X-ray noticed something wasn't right and helped with getting my cat sent to someone for an ultrasound. So I will say thank you for that Well guess what? My poor buddy has an obstruction in his small intestine. I just didn't appreciate how they handled things. I felt invalidated and made to feel like my concerns were not valid or my level of anxiety was unwarranted. I have taken both my cats here before for a regular visit for exam and getting vaccines and I will say they are great for that. I just genuinely did not have a good experience with this clearly emergency situation and it felt like they were dragging their feet and left me with more questions instead of any reassurance or support during a very scary time. The fact that I took the time to do this is a lot for me and I wanted to share this experience for other cat parents out there to be aware. Again, this was MY experience and I was unhappy. This place may very well be great for others. I just really felt this needed to be put out there.

Been coming here for years. We have had cats for many years, mostly female. Our last cat passed…read moreaway several years ago, and the staff were incredibly kind when we had to make difficult end of life decisions. Any decision like that is hard, and they always showed respect, compassion, and genuine care. We recently adopted a new cat, Stu. He was a stray, about a year old. Someone found him and thought he would be a good fit for us, and they were absolutely right. Stu needed a full checkup and to be neutered. This was our first male cat, so some of this was new to us. The staff did a great job walking us through the process and explaining our options. We felt informed and comfortable every step of the way. We were very happy with the outcome, and Stu is recovering nicely at home.

If you are looking for an amazing vet, choose Dr. Kafura. We can not say enough about him and his…read morecaring bedside manner.

I took my daughter here last Friday, we had a good time mostly. Some cats were very sweet, but some…read morewere very food/treat aggressive. When we visit next time, I think we'll skip the treats. Lovely set up, the hot chocolate my daughter got was very good. I could tell the people working there really cared and were very friendly and polite. Super cozy, many chairs to sit. Our group had 8 people total and felt just right. Loved the ambiance of the place. Plenty of street parking behind the cafe. We couldn't take home a kitty that day but maybe next time. Keep up the good work!

Adorable cafe with great drinks! The staff is really nice and the prices aren't bad. There is a…read moresmall window for patrons to see the cats from without needing to book a playdate, but highly recommend doing so to ensure you can spend time with the cats.

Everyone at Waukesha Animal Hospital treated us like we were part of the family. The doctor…read moreexplained everything they were going to do and when it was time to pick up Jackson after surgery, she explained everything they did, how it went and what I needed to do to care for him during his recovery. I LOVE everything about this place and am so glad I chose them to take care of my kittens needs. I highly recommend them to anyone looking for a reliable place to take their pet.

I will never go back to this clinic, after being a very dedicated client and pet owner, I found out…read morethat all they care about is money. My 6 year old almost died from having a dental procedure done there and ended up getting horrible aspiration pneumonia and when I picked him up, he didn't recognize me and had green stuff coming out of his nose. When I dropped him off in the morning, he was totally fine and when I picked him up, he was extremely sick. The doctor had the nerve to ask me if my dog was like this before he came in for surgery, and I couldn't believe that after everything that I do for my dogs ( which they were well aware of how I take care of my boys), that the doctor thought I would put my dog thru surgery if he was sick! Within 24 hours of his surgery, he was almost dead and septic and spent 2 weeks fighting for his life at WVRC. We ended up spending over $40,000 to save my dogs life because they screwed up somewhere when he was in their care. And to make things even better, my parents dog was misdiagnosed by them and was dead 2 days later because they didn't know what was wrong with her. I will NEVER step foot in this clinic again or will I ever refer them to anyone. I'm so glad I found a wonderful new vet clinic to take care of my boys who doesn't care about the money!

After coming here with my mom when she needed to say good bye her to sweet cat, I knew we needed to…read moreswitch our vet and start bringing our sweet girl, Chloe, here. Online booking was super easy. The pet app makes storing all of Chloe's info so easy. Due to Chloe's positive FeLV status, we were guided to a room right away. Chloe loved exploring and particularly liked the window. The vet and staff gave her a churu while examining her. She happily accepted the distraction. They ushered her away for her vaccines, microchipping and nail clipping. The vet was very pleased with her appearance. I loved that they take first visit pictures. We also paid in our room due to keeping Chloe in her room. The waiting area is spacious with restrooms and bottled water available.

Extremely friendly and knowledgeable staff! They treat your pets as their own! Very clean,…read moreorganized, and professional. I took our German shepherd in to get seen for some ear trouble and turns out she had an ear infection. The veterinarian and assistant performed a thorough assessment with care and recommended the best treatment option!

Great, caring and knowledgeable veterinarians and staff! They've called me on weekends asking how…read moremy dog(s) is doing if something was wrong with them. And a shoutout to Dr. Mike for his caring and gentle touch with my dog after she had a bad and unusual reaction to an injection. Not only did he care about my dog, he cared about my pocketbook. And in this COVID-19 environment, that really impressed me!

I don't normally write reviews, but I am too upset and feel I need to share our experience. Our…read morehome is out of state and our sweet baby became ill while we were in Wisconsin. We had to go to a strange vet to put our sweet girl to sleep, so that was difficult to begin with. Our first visit to Hallett was satisfactory, but our last visit for euthanasia was beyond upsetting. Our girl gets so anxious when going to the vet. I usually give her CBD which helps. I explained this on our first visit and the vet suggested giving her something stronger to "relax her" before we bring her in. I explained to them that she's never been on medication in her life, but we agreed since it would help her be less afraid when we arrived. On the day of euthanasia, we were instructed to give her Trazodone three hours before. About 30 minutes after we administered the medication, it was like she was having a horrible neurological reaction. She started jerking uncontrollably and she couldn't even stand up. I immediately called and they a tech told me that can be a reaction. Really?? Why weren't we informed?? It took us another hour before she started to calm down. Then it was like she was totally out of it for the last two hours before we took her in. It was like we lost her the minute we gave her that pill, and we didn't get to enjoy her or give her a walk on her last few hours at home. When we arrived, I was obviously very upset and explained everything to the vet. She said there must have been some "miscommunication." No, I WAS NEVER TOLD THERE COULD BE A REACTION!! I never would have given her the medication. On top of all this, I would not recommend going through Hallet for cremation. We got her ashes back today. They are in a cheap, plastic container. I was supposed to get her paw prints, and there was nothing. No card, no apologies......nothing. Do your research before you use this clinic and certainly research any medication before administering to your beloved pet. Our experience will haunt me for the rest of my life!

Terrible experience on FIRST and last visit. Waited 20…read moreminutes with my 12 week old puppy while a big nasty dog in the waiting area barked its ass off at my puppy. I finally asked how much longer it would be and she said at least another 20 minutes. She said I could come back at another time on Saturday. They actually EXPECTED me to wait there for 40 minutes past my appointment time with a ferocious dog barking at my puppy. What a joke this place is.

I had a very disappointing experience with this clinic due to ongoing poor communication and lack…read moreof transparency. This was especially frustrating as this is the third pet I've brought to this practice, and I expected a much higher level of consistency and care. I requested an estimate for my dog's dental procedure back in December and planned my budget around the original estimate of approximately $600. While the estimate did note that pricing could change, no range was provided, so I had no indication that costs could increase as significantly as they ultimately did or that I would not know the true cost until the day of the procedure. On February 28th, I was sent pre-surgical information, but no updated estimate was included, which should have been provided at that time. My original March 4th appointment was then canceled by the clinic after I had already taken time off work. I did not receive updated information until March 19th, when I was finally given a revised estimate--less than a week before the rescheduled March 25th procedure--ranging up to nearly $1,500. This was the first time the full potential cost was clearly communicated, leaving me no reasonable time to plan. I spoke with the office manager about my concerns and then called back the following day. During that call, I spoke with a receptionist who disconnected the call. When I called back, I felt I was being blamed rather than supported. I will acknowledge that I became frustrated during the conversation, but this was after multiple attempts to get clear information and find a workable solution. During my conversations, I was also advised to cancel the procedure if I wanted to save money, despite already having taken time off work twice and scheduling other commitments around the appointment. When I asked the office manager what she would do in my situation, I was told to cancel my appointment and my day off, which felt dismissive and unhelpful. The doctor also did not take accountability for the lack of a clear price range upfront. Instead, the focus remained on honoring a small price difference between $595 and $615, when my concern was the potential $900+ increase that was not clearly communicated until the last minute. I understand that veterinary procedures can vary in cost, but clear communication, professionalism, and respect for a client's time and budget should be standard--especially for a long-time client. Unfortunately, this experience caused significant stress and inconvenience, and I will be seeking care elsewhere.