Absolutely loved this place. Fabulous service. Quality footwear and the one shoe felt a little…read moretight so they stretched it for me.

I stopped in this store today looking for RFID wallets. They had a nice selection of genuine…read moreleather RFID ones which I was super excited to see. However, the prices were ridiculous. Smallish leather wallets from a brand I had never heard of were between $65 and over $100! I went to TJ Maxx in Latham and got one for $25, also genuine leather and Fossil brand. I will say the customer service here was excellent and the store is conveniently located In Stuyvesant Plaza, but wow, the prices were astonishingly high!

Elio has done many leather repair jobs for me over the years and, has done a super job.read more

Elio is master craftsman! We had a bag that some good friends gave us and one of the handles broke…read more He was so pleasant and friendly to deal with. When I walked in I asked him to be honest and let me know if he could repair and if it was worth fixing ! He was honest and a jokesters saying, "if I didn't return he could sell it for a good price". He stated the work would be completed the next day. He did an amazing job he reinforced each handle and reinforced the handles that were not damaged. Looking at the bag now you can't tell which one was broken. The price to repair was reasonable. I couldn't have gotten a new bag for the price he charged. I would recommend him and the business to anyone that needs leather repair. A true craftsman!

Great service and prices. A true craftsman in a dying art. Dropped off a leather good for repair,…read morehad it done in an hour though offered to do it while I waited only charged me $10. Hard worker. Open 7 to 7.

I brought shoes and boots for repair. When I picked them up I was very happy with the work…read more Remember this is a cash only business.

very difficult to get in touch,like zero. I have called numerous times. I have left messages. No…read more ever. I go into the store,I've decided. He seems like a very nice man. But it says on the ticket not responsible for shoes left over 30 days. I've been trying to get in touch with him since April. When I dropped off my boots.

I heard great things about Michael's, so I brought him two pairs of my best boots during the second…read moreweek of December '18. One pair is Stuart Weitzman (for the record). Still waiting, please see the picture -Michael doesn't call and doesn't show up at the store, despite signs on the door. I'm drafting a letter today, which will have to be followed by consumer advocate action. Just give me my boots back?? I'll get heels somewhere else.

He repaired the heels on my shoes for a reasonable price, quickly and they saved my shoes for a…read moregood while.

I brought a pair of leather sneakers that had a whole and I was debating getting rid of. I picked…read morethem up after only 7 days and they genuinely look Amazing. Mans saved my fav shoes

Wow. Just, wow. I've never walked into a "business" and felt less welcome. After the owner came…read moreskulking out of the the back room to begrudgingly ask how he can help me, he went on to do everything in his power to discourage me from getting any repairs done there, including quoting prices about $40 more than other places I've since called around to. No problem Bootery, message received, I won't darken your door again.

They close weekdays at 5, not 5:30 as the photo indicates. Expensive as you will pay twice the…read morerate in an airport for essentially a shoe shine. I am sure they are capable for total rehab jobs, but the cost may push you to just buy a new pair of shoes. I do not blame the owner for his price as there is not much competition and the lower cost shoes that people just burn through have made this profession a rarity. Too bad. The owner seemed fine, knowledgeable, and all business. Didn't appear strange at all.

Very good service and work. Reasonable prices. Owner is very nice/pleasant. Hard to find shoe…read morerepair place in this area.

Shoe fix was ok and functional. No real suggestions on how to fix boots, just returned. Not a bad…read moreor great experience

Roger does great work on leather repair. Very happy with his work on my husbands leather chaps…read more Going to bring him my leather jacket for some work.

They took the time to check my coat and do it again because there was dog hair still on it. Another…read moredry cleaner would have just let it go as is.

Lapels did a great job cleaning and ironing a beaded prom gown. Friendly service and reasonably…read morepriced.