Over the years, Elio has refurbished my handmade cowboy boots. His attention to details is…read moreimpeccable. Elio customized med bracelet with exquisite Italian leather. He's a master craftsman. Moreover, my cost was surprisingly low compared to similar businesses. Recently, a handmade messenger bag required buckle repair. Over to Elio's I go. Elio is GONE! Evidently retired.

Elio is master craftsman! We had a bag that some good friends gave us and one of the handles broke…read more He was so pleasant and friendly to deal with. When I walked in I asked him to be honest and let me know if he could repair and if it was worth fixing ! He was honest and a jokesters saying, "if I didn't return he could sell it for a good price". He stated the work would be completed the next day. He did an amazing job he reinforced each handle and reinforced the handles that were not damaged. Looking at the bag now you can't tell which one was broken. The price to repair was reasonable. I couldn't have gotten a new bag for the price he charged. I would recommend him and the business to anyone that needs leather repair. A true craftsman!

Great service and prices. A true craftsman in a dying art. Dropped off a leather good for repair,…read morehad it done in an hour though offered to do it while I waited only charged me $10. Hard worker. Open 7 to 7.

I brought shoes and boots for repair. When I picked them up I was very happy with the work…read more Remember this is a cash only business.

Great service by a sole non proprietar business. He has restored 2 pairs of favorite shoes of mine…read more Cash only.

Nice little place. I've only ever had my boots shined here, but the owner takes the time to polish…read morethem right on the spot for me (since they're really my only pair) He's also good at making honest assessments of repair costs and options. He seems to have a solid clientel, and I would trust him with more advanced repairs if I needed it

I stopped in this store today looking for RFID wallets. They had a nice selection of genuine…read moreleather RFID ones which I was super excited to see. However, the prices were ridiculous. Smallish leather wallets from a brand I had never heard of were between $65 and over $100! I went to TJ Maxx in Latham and got one for $25, also genuine leather and Fossil brand. I will say the customer service here was excellent and the store is conveniently located In Stuyvesant Plaza, but wow, the prices were astonishingly high!

Absolutely loved this place. Fabulous service. Quality footwear and the one shoe felt a little…read moretight so they stretched it for me.

reheeled older inexpensive (but comfortable!) heels. 1/2 hr. $15. nice guy. recommend.read more

Couldn't provide the service even though it's listed as a service and he just shrugged his…read moreshoulders and was completely unhelpful in anywhere that could possibly help

Wow. Just, wow. I've never walked into a "business" and felt less welcome. After the owner came…read moreskulking out of the the back room to begrudgingly ask how he can help me, he went on to do everything in his power to discourage me from getting any repairs done there, including quoting prices about $40 more than other places I've since called around to. No problem Bootery, message received, I won't darken your door again.

They close weekdays at 5, not 5:30 as the photo indicates. Expensive as you will pay twice the…read morerate in an airport for essentially a shoe shine. I am sure they are capable for total rehab jobs, but the cost may push you to just buy a new pair of shoes. I do not blame the owner for his price as there is not much competition and the lower cost shoes that people just burn through have made this profession a rarity. Too bad. The owner seemed fine, knowledgeable, and all business. Didn't appear strange at all.

They took the time to check my coat and do it again because there was dog hair still on it. Another…read moredry cleaner would have just let it go as is.

Lapels did a great job cleaning and ironing a beaded prom gown. Friendly service and reasonably…read morepriced.

I have been using this cleaner for five years. The service is fast and I have never experienced any…read moreissues. I commute to this cleaner from my hometown 10 miles away its that dependable. Time to time you can also find coupons. The fur neck is a slight extra charge but it always looks fresh never clumpy. My most recent visit I asked if the metal claps coat hanger inside the jacket could be reattached because one side had loosened. When I picked up my peacoat the clasp was attached no additional charge .

I have been using this dry cleaners for over 18 years and have never had any issues. they are quick…read moreand do a great job with all my suits, dresses and outerwear I have brought in. Very friendly and professional from all my experiences.

very difficult to get in touch,like zero. I have called numerous times. I have left messages. No…read more ever. I go into the store,I've decided. He seems like a very nice man. But it says on the ticket not responsible for shoes left over 30 days. I've been trying to get in touch with him since April. When I dropped off my boots.

I heard great things about Michael's, so I brought him two pairs of my best boots during the second…read moreweek of December '18. One pair is Stuart Weitzman (for the record). Still waiting, please see the picture -Michael doesn't call and doesn't show up at the store, despite signs on the door. I'm drafting a letter today, which will have to be followed by consumer advocate action. Just give me my boots back?? I'll get heels somewhere else.