The lovely folks at Coolcat are honest, hard-working, very experienced and highly skilled. I'm…read moreconvinced there's nothing they can't repair or alter, bringing new life to well-loved items. Excellent communication, fair pricing, honest-to-the-bone.

Service is good and honest review of what she can or cannot do! Prices are reasonable given…read moreservices It feels very bespoke.

Over the years, Elio has refurbished my handmade cowboy boots. His attention to details is…read moreimpeccable. Elio customized med bracelet with exquisite Italian leather. He's a master craftsman. Moreover, my cost was surprisingly low compared to similar businesses. Recently, a handmade messenger bag required buckle repair. Over to Elio's I go. Elio is GONE! Evidently retired.

Elio is master craftsman! We had a bag that some good friends gave us and one of the handles broke…read more He was so pleasant and friendly to deal with. When I walked in I asked him to be honest and let me know if he could repair and if it was worth fixing ! He was honest and a jokesters saying, "if I didn't return he could sell it for a good price". He stated the work would be completed the next day. He did an amazing job he reinforced each handle and reinforced the handles that were not damaged. Looking at the bag now you can't tell which one was broken. The price to repair was reasonable. I couldn't have gotten a new bag for the price he charged. I would recommend him and the business to anyone that needs leather repair. A true craftsman!

We are so lucky to have such a great shoe store right in the heart of Great Barrington. Barbara…read moreand Mike are so knowledgeable. I've been there many times for new boots, shoe repairs and even had a leather belt shortened. Highly recommend!

Fixed my snowboarding boots quickly and did an amazing job. Great staff and service. A+read more

Great service and prices. A true craftsman in a dying art. Dropped off a leather good for repair,…read morehad it done in an hour though offered to do it while I waited only charged me $10. Hard worker. Open 7 to 7.

I brought shoes and boots for repair. When I picked them up I was very happy with the work…read more Remember this is a cash only business.

very difficult to get in touch,like zero. I have called numerous times. I have left messages. No…read more ever. I go into the store,I've decided. He seems like a very nice man. But it says on the ticket not responsible for shoes left over 30 days. I've been trying to get in touch with him since April. When I dropped off my boots.

I heard great things about Michael's, so I brought him two pairs of my best boots during the second…read moreweek of December '18. One pair is Stuart Weitzman (for the record). Still waiting, please see the picture -Michael doesn't call and doesn't show up at the store, despite signs on the door. I'm drafting a letter today, which will have to be followed by consumer advocate action. Just give me my boots back?? I'll get heels somewhere else.

Great service by a sole non proprietar business. He has restored 2 pairs of favorite shoes of mine…read more Cash only.

Nice little place. I've only ever had my boots shined here, but the owner takes the time to polish…read morethem right on the spot for me (since they're really my only pair) He's also good at making honest assessments of repair costs and options. He seems to have a solid clientel, and I would trust him with more advanced repairs if I needed it

I stopped in this store today looking for RFID wallets. They had a nice selection of genuine…read moreleather RFID ones which I was super excited to see. However, the prices were ridiculous. Smallish leather wallets from a brand I had never heard of were between $65 and over $100! I went to TJ Maxx in Latham and got one for $25, also genuine leather and Fossil brand. I will say the customer service here was excellent and the store is conveniently located In Stuyvesant Plaza, but wow, the prices were astonishingly high!

Absolutely loved this place. Fabulous service. Quality footwear and the one shoe felt a little…read moretight so they stretched it for me.

Not many cobblers to choose from in our area. The owner is very nice and did a great job shortening…read morethe strap on sling black shoes to prevent slipping

They're a small shop which is fine with me. I brought my shoes in. Explained what I needed. She…read moreagreed in what I said. Leather shoes are expensive so I try to fix when I can. (They're work shoes). Anyway I told her when I needed them by to get back to work and she then had both pairs. She got them both done in the week I had. They were beautiful and looked brand new again. I paid up front. No hidden costs and I had my daughter pick them up for me. When needed. I'll definitely go back

Hours posted in the window (and online) are "flexible". However George and Ernest, both Ghanaians,…read moreare lovely and get the job down.

I have a pair of boots I wear consistently and they are my absolute fave. I noticed last week that…read morethe toe was lifting from the sole and found out that this particular style is no longer sold by the brand. I had my husband take them to George's Shoe Repair as I'm newer to the Berkshires and want to support local businesses. I picked these boots up and my first red flag was that despite saying they were open at 10am, they were actually not open by the time I got there at 10:40 and the gentleman next door told me, "They kind of come in whenever." Well, whatever I guess, no biggie, right? I went back later and they were actually there. It took them a while to even find my boots, and then once they found them it took an extra thirty minutes for them to polish them. Again, no big deal but it had been four days so why weren't they just ready to grab and go? Anyways, the part that actually has me leaving 1 star and recommending people to NOT patronize this business: Today is the first day I'm wearing them since they were "fixed" and it's only been four hours since I put them on; the soles and heels on both boots are peeling which is completely unacceptable and has me feeling scammed. Yes, it was only $40.00 to have them redone but what the f?! I'm so unhappy!