Service is good and honest review of what she can or cannot do! Prices are reasonable given…read moreservices It feels very bespoke.

Needed new heels on my Carolina workboots. Fe did superb work resoling my boots. Have been wearing…read morethem for a few months since the repair and they are doing great. Highly recommend Coolcat Shoe Repair.

Elio has done many leather repair jobs for me over the years and, has done a super job.read more

Elio is master craftsman! We had a bag that some good friends gave us and one of the handles broke…read more He was so pleasant and friendly to deal with. When I walked in I asked him to be honest and let me know if he could repair and if it was worth fixing ! He was honest and a jokesters saying, "if I didn't return he could sell it for a good price". He stated the work would be completed the next day. He did an amazing job he reinforced each handle and reinforced the handles that were not damaged. Looking at the bag now you can't tell which one was broken. The price to repair was reasonable. I couldn't have gotten a new bag for the price he charged. I would recommend him and the business to anyone that needs leather repair. A true craftsman!

Eagle Shoe & Boot saved my shoes!…read more Since I am in Great Barrington for a little while, I'm doing my best to patronize the businesses here, but have been frustrated at the lack of great service (so far, both dry cleaners in town have completely screwed me over), so when I ruined one of my shoes, I figured I would have to toss the pair, or take them home to Boston to get repaired there. However, figuring I would give a local merchant ONE LAST TRY, I went into Eagle Shoe and handed over my sad shoe, and the nice guy (who I think is the owner) said it would be no problem and I could pick it up the next day. My shoe was repaired for just $8, no tossing of an expensive pair needed, and my faith in humanity has been restored.

We are so lucky to have such a great shoe store right in the heart of Great Barrington. Barbara…read moreand Mike are so knowledgeable. I've been there many times for new boots, shoe repairs and even had a leather belt shortened. Highly recommend!

Great service and prices. A true craftsman in a dying art. Dropped off a leather good for repair,…read morehad it done in an hour though offered to do it while I waited only charged me $10. Hard worker. Open 7 to 7.

I brought shoes and boots for repair. When I picked them up I was very happy with the work…read more Remember this is a cash only business.

very difficult to get in touch,like zero. I have called numerous times. I have left messages. No…read more ever. I go into the store,I've decided. He seems like a very nice man. But it says on the ticket not responsible for shoes left over 30 days. I've been trying to get in touch with him since April. When I dropped off my boots.

I heard great things about Michael's, so I brought him two pairs of my best boots during the second…read moreweek of December '18. One pair is Stuart Weitzman (for the record). Still waiting, please see the picture -Michael doesn't call and doesn't show up at the store, despite signs on the door. I'm drafting a letter today, which will have to be followed by consumer advocate action. Just give me my boots back?? I'll get heels somewhere else.

Great service by a sole non proprietar business. He has restored 2 pairs of favorite shoes of mine…read more Cash only.

Nice little place. I've only ever had my boots shined here, but the owner takes the time to polish…read morethem right on the spot for me (since they're really my only pair) He's also good at making honest assessments of repair costs and options. He seems to have a solid clientel, and I would trust him with more advanced repairs if I needed it

Absolutely loved this place. Fabulous service. Quality footwear and the one shoe felt a little…read moretight so they stretched it for me.

I stopped in this store today looking for RFID wallets. They had a nice selection of genuine…read moreleather RFID ones which I was super excited to see. However, the prices were ridiculous. Smallish leather wallets from a brand I had never heard of were between $65 and over $100! I went to TJ Maxx in Latham and got one for $25, also genuine leather and Fossil brand. I will say the customer service here was excellent and the store is conveniently located In Stuyvesant Plaza, but wow, the prices were astonishingly high!

They're a small shop which is fine with me. I brought my shoes in. Explained what I needed. She…read moreagreed in what I said. Leather shoes are expensive so I try to fix when I can. (They're work shoes). Anyway I told her when I needed them by to get back to work and she then had both pairs. She got them both done in the week I had. They were beautiful and looked brand new again. I paid up front. No hidden costs and I had my daughter pick them up for me. When needed. I'll definitely go back

Praises are a bit high but work is good-schedule is hard to keep track of, one of only options in…read morearea doesn't exploit

George is the only remaining old school cobblers in the Berkshires. He works with an injury, but…read morestill gets the work done on time. His skills are unmatched, especially as it is a dying craft.

Nice job. Nice people explains things carefully and is reasonable. Had a backpack strap repaired…read more looks like new