Honestly, ended up having the worst bridal experience ever. This was the 4th store I went to, I couldn't find a dress I liked anywhere. Went here the staff was friendly I had high hopes. The sales woman brought out a dress that was a bit small, but I fell in love. The manager and 2 sales women looked the dress over and said their alterations lady could definitely make it work. Met with the alterations woman, Uli (sp?), they had on site after buying the dress on the stores promise it would work and she said she could do it. We would have to let it all out and see where we were. Well, went back a month later and she says to me "thank god you lost weight, I had no idea how to make this work for you" !!!! WHAT!? We go through the appointment says she still needs to let a little out but it should fit perfectly, does the bustle and the hem. Her weight comment made me feel so uncomfortable about the dress I decide to immediately go to David's bridal and buy a cheap back up dress. Come back a month later again and the alterations woman says "you said you were going to lose weight, I cant zip it" WHAT!?!?! She told me that she didnt let any more out because I said I was going to continue to try to lose weight. She took up the shoulders which I stil dont know why since they fit perfectly before, so they didnt fit right anymore AND told me I was too fat!!!?!?!?! So here I am, 5 days before my wedding, trying to get a $1,300 (including alterations) dress fixed with one of my moms friends who tells me the dress never could've worked and needs crazy alterations to make it sort of work. The store did nothing but offer to let the zipper out because their alterations woman, Uli (sp?), said that's all it would need to fit. Well, really we are adding lace and fabric, getting rid of zippers, adding a corset tie up for extra room, and changing the front and shoulders... Thank God I had the brains to get a back up dress because I had no faith or trust in this store and their alterations lady. It has taken SOME of the stress off me and my new tailor who is trying to fix this damn dress for me. I definitely dont think I can fully blame the store because they may have worked with me if their alterations woman had been honest at the first appointment. Maybe if she had just said "this wont work" they would've given store credit or something. But definitely dont use or trust their in house alterations!!! The Uli (sp?) woman is the worst I've ever been to and will lie to get business rather than be honest in your best interest. Also, I definitely feel partially responsible in all this, but I was trusting the word of four women who do this for a living rather than my own gut. I was dumb, but hopefully someone can learn something from my first time wedding dress shopping horror story. read more