I'm over the Top ecstatic about the level of craftsmanship that this business did to my car. I'm…read morereally at a loss of words of how happy I am of how you treated my car and how beautiful my car is again. Thank you so much for making my car beautiful inside and out. my Subaru Impreza is beautiful again.

There is no other place to look for an auto body shop in the Utica/Rome area. Bill runs the place…read morewith as much care and concern for each vehicle that comes in, as if it were his own mother's vehicle. No exaggeration. I had repairs done a year ago when someone hit me, and he was thorough and did excellent work. This year, during a snowstorm, when a tree hit me (pesky trees jumping out and hitting our cars is a big problem in Central New York), I once again took it back knowing I'd have tremendous work done. I was not disappointed. Even a minor dent I put in the truck loading a hay bale was fixed (without me asking, or being charged) so that the truck looked like new. The cherry on top is the detailing they do to the inside of your vehicle - whether it was related to the damage done or not. It's like you're getting a brand new vehicle when you pull out of there. Mary Lou and the rest of the front counter staff are tremendously friendly, and keep you informed all along the way. This place is the example for how every business should operate with regard to customer service. I'd give them 10 stars if I could. They're just that good.

This is pro. I take my cars here. I could go on but all I need to say is you will be glad to know…read morethe team here. Trustable in all ways. Highly recommend.

All I had to do was change out my tires. It went fine. There's a cute restaurant in front that is…read moreopen early till 2 o'clock that you can grab a little munching while waiting which is convenient

Friendly service, very attentive and knowledgeable. We appreciate the care and commitment to the…read morecustomer! Thank you

I work for an insurance company and had the pleasure of working with Matt on a recent claim. Matt…read moreis caring, professional, charming, and funny. Matt's dedication and compassion for taking care of his customers was extremely evident in my conversation with him. It was my extreme pleasure to work with Matt and I personally am thankful that there are such remarkable people still out in our crazy world that care about people and helping them. Matt is a rock star!!!

This business is closed has been since March 2026…read more Business is closed Business is closed

Acchino Auto Body did extensive body work on my FORD expedition and everything was done to…read moreperfection, in a very timely professional manor. I highly recommend them for any collision work. Jim and his staff are incredible.

I was in a bind and they got me in immediately, which was very kind and much appreciated.read more

This place is amazing. Traveling through with my 5th Wheel and had an issue with my front brakes…read moreafter a Massachusetts Mini Copper decided to stop and back up on freeway after missing his exit. Thank the good Lord I was able to stop before he was a hood ornament. Hubbs Auto was able to work me in right away and get me back on the road. Great people and outstanding customer service!

I had a good experience here and my tints came out great! The owner and receptionist were very…read morenice. It took a bit longer than I expected but he was very apologetic and they were understaffed apparently. Price was fair. Lifetime warranty.

Absolutely LOVE the phenomenal tint job done to my car…read moretoday. Erika was/is super helpful with booking appointments and talking about pricing and the different percentages of tint. Overall 5/5 stars and will continue to bring my future vehicles to them! Keep up the great work guys!

The company was great from the beginning all the way through. Communication was amazing, it was a…read morechallenging repair, but I always knew what was going on. I got a phone call or text every day. Im 250 miles away, since this is my daughters car. The replacement part was defective, and they complex repair needed to be re-done. Again communication was stellar this time too. I highly recommend K &C for repairs. Thank you to all involved!!

This entire company was great to me from start to finish. Smbdy ran a light n smashed my brand-new…read morelease, like a pumpkin. I couldn't get in touch w anybody, therefore, the tow guy offered to bring me home! Way out of his way. Then! The body shop guy (Tom?) Turned out to be very honest - really genuine seeming; informative. They cleaned and detailed my car, like crazy! It hasn't ever looked n smelled so well. Not even straight off the lot, I promise! Def go there if U hv an accident in Syracuse area. A+++++++++++++

My wife and I went to Tony Rotella's shop today for a NYS Inspection. Checked in at one of their…read moreservice desks without any waiting. Very nice guy took care of us quickly and showed us the comfortable waiting area and he explained where the bathrooms were should we need them. Not long thereafter he came over to the waiting area to let us know that we were all set. We checked out with the same nice person (I should have gotten his name) paid for the inspection, and we were on our way. Both my wife and I were pleasantly surprised at the clean, comfortable waiting area, the large show room, and we observed that all staff were friendly and they obviously like working at Tony Rotella's. One of the most important things in any business setting is a great culture and they obviously have one and it shows. One other thing I wanted to share that I witnessed while waiting. I overheard one of the staff members on the telephone with what must have been an insurance company. This staff member was in a deep "professional" debate with the insurance company trying to convince them to pay for more for a body shop repair, so the customer didn't have to come out of pocket as much. It was nice to see one of Tony Rotella's staff members fighting for their customer's best interest. He was also very nice in how he was presenting his case, yet firm as well and would not back down. If I'm ever in that scenario, I want a guy like that fighting for my best interest as well. If we ever need body work done (and I hope, we don't) there is no other place I'd bring our car than Tony Rotella's after what I witnessed this morning. We'll also come back in the summer for new brakes and new tires as we've heard from several friends that they are great with that type of service and the pricing is very good as well.

If you're looking for truck accessories or scag mower- look no further! Great service and the staff…read moredoes what it takes to ensure excellent customer satisfaction!