Excellent customer service from Tina, Ron, Rich and the rest of the staff. Professional, helpful,…read moretrustworthy and kind. I highly recommend!

Worked with Mari. Very understanding and helpful. When the time comes, I will definitely be backread more

I can not say enough good things about this business and the people who run it. I had a hip…read morereplacement and we were taking my daughter to Destiny USA for her birthday. I realized that walking that mall after a hip replacement was not the best idea. I called after hours and Marie picked up. She was so kind and accommodating. She even agreed to meet me after they closed so that my daughter had enough time at the mall. Wonderful equipment, wonderful people, and just a great experience. I highly recommend this place. Thank you!!!!!

Michelle was extremely kind and helpful when I called, and answered my questions respectfully and…read morewith concern. She made a difficult experience much easier, and I will definitely be using them in the future. The only downside is that they don't take insurance.

It's a nice small business the owner will work Out costs…read more with you if insurances aren't able to be applied . Would highly recommend they really put the customer first

Love these volunteers. There is a wide variety of adult and pediatric equipment like shower…read morebenches, power and manual wheelchairs(of course), walkers, and accessories for these. The volunteers refurbish used equipment and ask a monetary donation to offset their costs. Their location is off the beaten path down in the back of Cayuga Ridge. There is parking and gadabout can drop you off there.

Needed a lift chair on an urgent basis. After a lengthy work-up over the phone, we were set to…read moreorder. They aren't able to accept debit/CC transactions and I was initially told I could write a check at delivery. Then I was advised they needed a wire transfer. We were unable to get to the bank to initiate this in a timely manner and we needed the chair asap. So even though they can't process a debit/CC payment when 90% of the civilized world can accept this method, they insisted on the wire giving no accommodation for their shortcomings and our urgent need. I'll take my business elsewhere. Thanks for setting me back a whole day in getting a chair.

From the owner: St. Regis Medical Equipment Inc. is a locally owned and operated medical equipment and supply store…read moresince 1985. We are Joint Commission Accredited and operate under the standards recognized by Medicare. We fill prescriptions for Medical Equipment and Supplies.