I hired this store in Vero Beach to pick up an 80 pound printer and palletize it. Their price was…read moreso good, I felt guilty and paid them extra. I dealt with Nicolas and he packed the machine so well, I thought the manufacturer did it. Top notch.

When dropping off a return to Amazon, this UPS store wanted to pack in a new box "to meet UPS…read morestandards". The old box had a UPS shipping label on it, so apparently Amazon & UPS were fine with shipping to me in the old box. It was being returned to Amazon due to a defect in the product, so I wasn't willing to pay extra for a new box. Went to another UPS Store that provided tape at no charge to close the box and gladly accepted the box to return to Amazon. Beware and don't get ripped off at this location.

Yesterday I waited at my house so that I could be there for the package and then I go an alert that…read morethey tried to deliver a minute ago! They never came to my door and they didn't leave a note. I talked to customer service and all they had to say was "I'm sorry". The lady said that if they tried to deliver again and I wasn't there than we would have to drive all the way to cocoa. That's an hour away from where I live and there's a FedEx store in my town. It doesn't make sense.

FedEx tried to deliver a package that needs to be signed a day ago and then now they are saying…read morethat they tried to deliver even though they never came to my door.I was home the whole time and my cameras never went off. Btw the package was a phone! The customer service did nothing for me. Not great

Great service these days They had some hostile people…read moreworking there a year ago - happy to see they aren't there anymore

Absolutely the worst UPS store I have been to in Florida or Tennessee…read more The staff is absolutely horrible, the older man that works there is rude and unhelpful, they had a girl working there that was cursing out the last customer to me when I dropped off my packages. My packages have gone "missing" after dropping them off. Avoid and drive to another UPS store and save yourself a headache.

This place recently closed. We paid $14.54 on 10.8.25 to send a piece of important mail certified,…read moretoday 11.11.25 the post office returned it to us with .74 cents posted on it and asking for an additional $9.70. So an important piece of mail did not get to it's destination on time and we are out a total of $24.24 for a certified piece of mail. I guess there's a reason they are no longer in business.

Under new management. Mark retired but all is running as always. Great! The place is better…read moreorganized.

They price matched HP's website, which had the toner cartridge I needed for $61.99. Staples.com…read morehad it for $64.99. But this store was priced at $74.99, where no shipping was involved and the price difference was shocking. I was ready to walk out and buy it online when they matched the price. Had I bought it online for pickup at the store, the price was $64.99. But walking in and getting it off the shelf was $10-$13 more.

I recently needed to purchase a new printer. As I was contemplating and looking around in the…read moreprinter aisle, an associate asked me if I needed help. I told her yes, so she called for an expert! Kim came over just a few minutes later and WOW....she's knowledgeable, professional, and shared first-hand personal experience with the product product. She made the whole decision and purchase process most pleasant!!!!!! THANK YOU KIM!!!!!!!!

I mailed a packet of time sensitive papers to a government agency that USPS failed to scan. Since…read moreit wasn't in the USPS system to track, I was worried. Piper and Dahlia told me that the package may be delivered in spite of the scan failure. Wow! Dahlia followed up and advised that the package was received today. I'm thrilled at how PakMail took care of me. Thanks for caring and handling this, ladies! Definitely a 5 star experience.

This company doesn't seem to understand receiving a receipt for your returns is crucial. It's very…read moreeasy for THE OUTPOST IN VERO to give receipts for USPS, UPS, and FED EX PACKAGES Staff is wonderful though!!! 10stars for them but FOR PACKMAIL the company I would give 1 STAR.