UPKEEP

3.9 (171 reviews)

Medical Spas, Laser Hair Removal, Body Contouring

Closed • 10:00 am - 5:00 pm

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Services - UPKEEP

Nonsurgical body sculpting

Laser hair removal

Waxing

UPKEEP Photos

UPKEEP - Lips after - Medical Spas Near Me - New York, New York

UPKEEP - Medical Spas Near Me - New York, New York

UPKEEP - Dysport - Medical Spas Near Me - New York, New York

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UPKEEP - Uneven eyelid/eyebrow even with makeup on - Medical Spas Near Me - New York, New York

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The injectors of this place go to all the other upkeep locations here and this business is the worst! Go to Fayced by fay down the block instead. This place charges 300$ more without telling you later

Got Botox a few months ago. I had a conversation about how I wanted very minimal results and a low amt of units. The injector, Collin kept talking me into doing more units even though I didn't want a lot and had gotten Botox in the past. He convinced me to do a lot more in the glabella. When injecting he didn't even mark my face which resulted in my face looking completely uneven and my eyebrow and eyelid on one side being so droopy that it affected my vision for about 4 weeks and I was so embarassed in my day to day life. He was clearly super inexperienced, not to mention his own Botox looked terrible and so overdone. Then when I called they told me come back to fix it but they had Collin with me again making me feel badly and like he didn't do anything wrong. I am the customer. I was not happy and my eyes were so clearly uneven. and he was telling me he was going to inject even more. I refused and told him not to touch my face but he kept pushing. I left without getting additional Botox (thank god). I didn't trust him at all at that point and just wanted it to go away. The owner sent my complaint to corporate and they did not offer me any refund. This is terrible from such a big company and I would not trust them to do my Botox again.

Bogus bill for having covid, billed MONTHS LATER WITHOUT CONSENT.

Teddie K.

If I could give you zero stars I would. Someone needs to inform these geniuses who are running this place that we are in a global pandemic and that once people are testing positive with a virus that killed millions - THEY CANNOT COME GET BOTOX. Smh By far the most unprofessional, low end, "med spa" I have ever dealt with. I got covid and cancelled my appointment (as is required) and they charged me a $200 fee even after I proved I had covid by sending my test in. Unreal. First of all by law, and protected by HIPAA I do not have to disclose any test for medical reasons to a private business however I did so anyway. I asked for management to contact me regarding it - they refuse. 10 emails later - still battling. Honestly, you can tell that they cater to a very low in crowd, doing budget work and they are very low in customer service. It's actually tacky let alone dangerous. I had heard warnings about this company before, I should've listened when my friend got Botox and bruises with a crooked eyebrow. Run far. My sister also went here and told me that they water down Botox, she usually only does 40 units and she did 60 there and within two months it was completely gone. It seems like they make up the revenue with their deals by charging everyone for cancellation or modifying appointments and skipping on Botox. Also, always wear a mask if you do go in and risk it because of their abrasive cancellation fees of $200, I can only imagine how many people are coming with active covid into that place. Gross. The funny thing is, instead of building a loyal customer, (I just moved from Miami and needed a new injector locally), especially someone who does Botox, fillers, dermal threads, lifting threads, facial peels, laser hair removal, and spends thousands of dollars every few months on my face alone, they would rather try to scam me for a lousy $200, low budget move. Small minded business model. There are many other salons and medspas who have much better customer service, quality and friendly demeanor. Going to the Shafer Clinic instead thanks! I suggest you do the same.

Ashley M.

Thinking about getting lip filler or botox? Please avoid this place! I had to have everything that was done here reversed. Found the nurse to be extremely heavy handed or just down right incompetent and negligent. A week after my (unusually painful) injections, I still have noticeable bruising on my forehead and my eyebrows have DROPPED when usually I see a lift in their appearance. My lips are also lumpy and asymmetrical. I've done injectable treatments several times before and never experienced these side effects.

1 week post Botox and quick lip by Jessica C

Sophia M.

I highly recomend Jessica C , she has done my Botox and lip fillers for over a year now and I have never left disappointed. She is meticulous and really cares about the satisfaction and quality of her work. Thank you Jess

7 days post quick lip filler! Thank you Michelle!!

Janell S.

I have been an UPKEEP medspa patient for about almost 3 yrs now. I normally go to the UES location and get injected with Cynthia (who I still love!) but for last min scheduling reasons I booked at the Greenwich Village location with Michelle! It was my first time at this location & it was super comfortable and cozy. The receptionist Amanda was incredibly sweet & accommodating from the moment I checked in to the moment I left. Even though I knew the process of getting my lip fillers done, she still answered any questions I had! I am also so happy that I was Michelle's patient. Being that I like to have the same continuity in team care, I was a bit nervous but Michelle was just the best. I requested for a bit extra numbing cream which she honored. We spent some good time figuring out what brand and shape would look best. And the overall outcome was just amazing. I did do a quick lip, so less bruising for sure. But again I was just so happy that even POST-lip filler, my pain was honestly a solid 2/10 at most. I will continue to go to UPKEEP medspa because they are just all so great every time! Now I have another location with great injectors and staff like Michelle and Amanda to look forward to. I am looking forward to seeing them and Cynthia again!! Thank you ladies & Thank you UPKEEP MEDSPA for always taking care of me.

I will never return to this spa not only because I was botched because of poor injector technique but because of the poor management this place has. I originally ended up with right eye droopiness after getting Disport. Four days later I noticed my eye was droopy and heavy, when I reached out to talk to someone I got the run around. To begin all I was asking for was eye drops that would assist with droopiness and the injector told me I had to wait two weeks because it would interfere with my healing. I'm a nurse and that's not true. So then I escalated it and asked to speak to a supervisor, I had to get angry to get a supervisor to call me back. Which is completely unprofessional. When she got back to me I was already so upset. She scheduled me for an appointment with who she said was her expert injector. To begin I would have never gone with an inexperienced injector if I knew they had expert injectors. When I saw the gentleman he injected me with 6 units on my eye lid and asked me to wait two weeks from the original injection date. I not only waited two weeks I waited almost 3 weeks to reach out again and tell them I still had the droopiness. I asked for a supervisor to call me back. I was asked to text back a picture of my eye which I did. Once again no professionalism by not returning my call. If I was the owner of this company I would have management follow up with clients they make mistakes on. This company has completely ruined my holidays. As I was unable to enjoy Christmas and new years, and have limited my outings thanks to them. I have attached an original picture of my eye and have also attached where the supervisor once again never responded after I sent her the image of my eye 3 weeks after the disport. I shouldn't have to keep reaching out and get mad for them to reach out to me this just speaks volumes of their poor customer service and accountability.

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Penelope ..

2 years ago

This place is great, Janet is so informative and always does a great job! Definitely recommend

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Sara M.

5 years ago

I've done two services here, and I intend to continue them as long as I'm in New York! *Aug 2020, I did the "quick lip" filler, which was a special price of $250. The nurse who did it was a sweetheart name Naz. She assured me the do's/donts s & did a follow-up check as well. *Sept 2020 to April 2021: I've been doing the micro-needling packages that are offered. The prices are honestly too GOOD to be true. $80 for a session as a flash deal?! YES. This gives me regret on not purchasing a year's worth in one go! Taryn and Flora at the WV & UES locations are both very patient. I have to mix it around due to my timings for work, and I'm happy that there are 2 locations! *Tammy, being a young south Asian woman who is the owner goes above and beyond to ensure that you're feeling welcomed and safe. Not to mention the delicious chapsticks! read more

UPKEEP - Lip fillers before and after. - Medical Spas Near Me - New York, New York

UPKEEP - Textured skin, with makeup and no filter. - Medical Spas Near Me - New York, New York

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Business owner information

Shane S.

Thank you for sharing your experience Sara! We are happy to hear…

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rocco c.

5 years ago

I keep getting messages asking who the injector was, the injector was Irina. Recently went to a PS to see how he could fix this and he said this was a case of poor injecting resulting in filler migration. read more

UPKEEP - Uneven droopy with dents on corners of mouth - Medical Spas Near Me - New York, New York

UPKEEP - You can see outline of filler way above border - Medical Spas Near Me - New York, New York

UPKEEP - You can see lump of filler above lip more so on one side and dents above corners - Medical Spas Near Me - New York, New York

UPKEEP - All that overfilling above lip border collapsing side of my lips - Medical Spas Near Me - New York, New York

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Deirdre K.

2 years ago

I've been coming to upkeep since they opened. Naz is a fantastic injector!!! Highly recommend

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Katite K.

2 years ago

Upkeep is my favorite place for Botox, all the injectors are professional and knowledgeable. I recommend all my friends to go.

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Claire S.

3 years ago

Location: Upkeep Medspa - Greenwich Village Appointment: 'baby-botox' (dysport) to keep it as natural as possible and not make it visible for others. Areas: Just my frown and a bit on the side of my eyes (not my forehead). I then got quoted for 78 units (totaling $350) that included injection points on my forehead. As I simply wanted a little touch-up. I told my injector this was too much and I wanted to do less. The reaction I got from my injector was quote 'You need that much but you just don't want to pay that much.' I was very much taken aback by her reaction which seemed completely out of the blue, and finances weren't something I mentioned either. Needless to say this was a pretty bad customer experience and that that comment came across pretty offensive. I communicated with the location post-appointment, and they only offered me a 'free-consultation' with the same injector (which I'm not interested in as my whole goal was to do less instead of more). read more

Business owner information

Alexia B.

We are sorry to hear this, please email us at…

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amelia f.

2 years ago

Have been coming here for 2 years. Always a great experience. Harry is the best! Highly recommend

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Sophia H.

5 years ago

Three months ago Cynthia's hands blessed me with her gifted talent. She was very informative and gentle. She used a whole syringe of Restylane and there is not a moment I regret my experience. Staff was amazing and extremely kind. The best part was how clean and safe Upkeep made me feel. With that being said my well being is worth every dollar. I would totally recommend this spot. Thank you Cynthia read more

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Paula C.

2 years ago

I've been a customer for about a year and I never leave disappointed! From fillers to Botox, I'm always left satisfied. Definitely recommend Annetta. read more

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Katherine M.

165

2 years ago

Amazing service for Botox with Anetta! She took time to understand my face and give me the exact service I was looking for. Highly recommend!! read more

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Jay S.

3 years ago

Went to the Brooklyn location for a full syringe of lip filler and when I described what I wanted, which was just more volume the injector suggested Juvaderm Vollure. I had gotten filler done previously with no issue or reactions. Overtime I noticed lumps in my top lip but couldn't dissolve til after I gave birth. I came in for a consultation to discuss these lumps before getting more filler and was told immediately I had to dissolve them. They offered to do it for free as it was their mistake. I asked the injector what could cause that and was told either a reaction or the way an injector injected the filler. Ofc it was the latter as I've had this done previously. Dissolver was put in and was told I'd only need one session and to wait 2 weeks. Flash forward one month my lips are still lumpy no change whatsoever. I make a follow up appointment with the same injector and she says I need more and should be good after this session. I go to leave and am then informed I have to pay $150 for it now?!?! How when it was free being that is was their mistake and I was told I needed one session which didn't do anything. Forward to another month later, my lips still have no difference and now I have to find a different spa to go to that can actually dissolve the filler they injected since they clearly cannot. I was so happy when they said they'd do it free of charge being that they caused it but after my second appointment and being charged I will not be coming back. Worst customer service as I was fully prepared to go to them for another syringe (w/ a different injector ofc) and instead I'm charged an extra $150 because of the lumps they caused me lips to have. Also, I was told to go with a lighter filler next time that isn't as dense. This leads me to believe my original injector only suggested Vollure as it was one of their pricey "premium fillers". Upkeep if you want to verify this my name is Jackelyn Diaz. read more

UPKEEP - Lumpy top lip - Medical Spas Near Me - New York, New York

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Gabe L.

4 years ago

Horrible.... Extremely horrible customer service. They won't refund or credit when I made a simple mistake of booking the wrong appointment. They lost my business as I'm a repeat customer and I will make sure it's known for everyone. And they also don't know what they're talking about as "professionals" and can keep their comments to themselves as they're very rude. DONT GO HERE FOR YOUR OWN SANITY!!!!!! read more

Business owner information

Bridgette C.

I am so sorry to hear that you didn't have a good experience with our…

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Mayra O.

5 years ago

I have always had down turned eyes but after having my first child & many sleepless nights, my eyes had become so hooded that I looked and felt sleepy even with a full night sleep. Cynthia was so kind & listened to all of my concerns. She was very light handed & you can tell she's an absolute perfectionist while she works. I went in expecting to not look tired anymore, never expected her to turn back time for me. I couldn't be happier with results. Cant wait to go back to Upkeep Medspa!! read more

UPKEEP - Crows Feet - Medical Spas Near Me - New York, New York

UPKEEP - Crows feet & Eyebrows - Medical Spas Near Me - New York, New York

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Maya S.

2 years ago

nicole was excellent! she injected my chin (which looks amazing!) and she was super sweet. Highly recommend going to nicole or harry.

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Seychelle O.

367

5 years ago

Hey guys, just have to say these guys are amazing. Not only was I able to make an appointment through their Instagram, they were polite and helpful. They have two offices upper east side and west village. I can't wait to go and get these lips to go from Cameron Diaz to Jay-Z. Trust another review and pics to come. Keep the love going read more

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Daniella F.

2 years ago

The waiting area of the spa is pink and pretty with baskets of free lip balm and free sticks of roll-on sunblock, but don't be swayed by all the 5-star reviews. The spa offers $20 off your bill if you write a 5-star review and post it under their supervision. Plus my injector left the room to prepare my Botox - a sign that it could be watered down - and one reinforced by how quickly the Botox wore off. read more

Business owner information

Alexia B.

Thank you for taking the time to share your feedback. We're sorry to…

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Deserie P.

2 years ago

Came here for my first time to get lip filler. Great service and Naz walked me thru everything! Definitely coming back.

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Ilana A.

2 years ago

Been coming to Upkeep Med Spa for a few years and have always had an enjoyable experience. Naz is a great skilled injector and they offer promos for their treatments which is super helpful! read more

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Allie C.

2 years ago

Super friendly and attentive staff - listened to my concerns and got me in and out quickly!

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Stephanie S.

2 years ago

Janet is incredible. HIGHLY RECOMMEND! I saw her twice in 3 weeks for lip filler and Botox, I would not trust anyone else doing this other than her. She is personable, supportive and overall knowledgeable to ensure you get the best experience! read more

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Mimi C.

121

3 years ago

I was very nervous, when I walked in. This is the first time I get my lips filled. Cynthia was very welcoming and explained step by step the best option for me. I am in love with my results. Looking forward to coming back. read more

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Linda C.

114

5 years ago

Had such a great experience. I wanted to keep my natural lip shape but just enhance it. Loved the results. Cynthia was ahhhhmazing - she walked me through the process, she had such gentle hands and it wasn't painful at all! The office was so pretty and clean. The staff were all so friendly and professional. I already booked more treatments for myself and my mom for her birthday and Mother's day! Highly Recommend! read more

UPKEEP - Lips right after - Medical Spas Near Me - New York, New York

UPKEEP - 2 weeks! - Medical Spas Near Me - New York, New York

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Arlene B.

116

4 years ago

I got a quick lip at the upper East side with Cynthia, and it was amazing. I love my results. Everyone was so nice and the environment was beautiful. Definitely recommend read more

Business owner information

Shane S.

Thank you so much Arlene! We are glad you enjoyed your experience…

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Jocelyn V.

3 years ago

Got my lip filler done by Annetta this week and I love them! Im hooked now. She's amazing, super informative. It was my first time ever and im so happy with the result definitely coming back to her for my touch up and years come. She gave me exactly what I was looking for natural & still my shape but fuller and plumped! The results speak for themselves. read more

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J B.

4 years ago

Great service great experience. Everyone is professional and knowledgeable. And prices are fair.

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Dionna H.

256

4 years ago

Love this location! Great staff and customer service I got a quick lip done by Alyssa and she was great! Made me feel very comfortable and did an amazing job. Love my lips!! read more

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Bridgette C.

So happy to hear this, Dionna! Thank you for the kind words.

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Hallie B.

Elite 21

170

6 years ago

Super cute medical spa. Olga is the best injector. Definitely worth the trip and better customer service than other places in NYC. I will be back. read more

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Tess N.

4 years ago

I have been seeing Alexis (who is fabulous) for two years, however she has recently cut down on days she's working and is booked up for weeks and weeks in advance (for good reason!!). I couldn't wait 2 months so I decided to take the risk and book with a new injector. I made an appointment with Shivani for dysport. The first red flag should have been when I mentioned I had a wedding this weekend and then was flying to Europe for a trip, she looked at me with concern and asked why I wasn't worried about the bruising I was going to experience. Huh?? I've been getting preventative dysport/Botox for over 4 years and have never once bruised. I know some bruising can happen at injection sites, but the injectors I've had have always managed to avoid any bruising. Sure enough, it's been about 24 hours and I have a fully black left eye. It looks like someone punched me. I am not on blood thinners and followed all pre/post treatment instructions. It's clear she nicked a major blood vessel, something it seems she does often since, according to her, her patients normally experience bruising. An experienced injector would have been able to avoid this. I would recommend avoiding Shivani for any injections if I were you. To add insult to injury, no one ever picks up the phone at this location and they take hours to answer texts, so it's impossible to get in touch with them. It took me 7 full days of playing phone tag to make this appointment in the first place... Also, just to add on since I'm already writing a review, they have a pretty predatory tipping request. When you go to check out, the receptionist asks if you want to include the tip in the bill or just Venmo directly. A) medical professionals should NOT be accepting tips... and B) the wording of it always leaves me feeling very pressured and with a sour taste in my mouth. Especially because this time around I had a black eye visibly forming literally as I checked out. read more

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Bridgette C.

Hi Tess, we are happy to hear you have loved your experiences with…

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Kenneth S.

2 years ago

they will charge you and no allow you to make an appointment unless you give them another from of payment I paid already ?? I called to make an appoint and they want another credit card why ? the whole thing seems incredibly shady and on top of that they are rude about it like they are doing you a favour . read more

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Alexia B.

Thank you for sharing your feedback. I’m sorry to hear that our…

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Olivia F.

302

6 years ago

This med spa was everything I was looking for and more!! It is absolutely beautiful, the people are so kind and the spa is so clean. I've been wanting lip injections for awhile and finally went and did it and it was so worth it. Olga is amazing and I can't wait to get more!! read more

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Tammy S.

Aw! Olivia, you are so sweet. Cleanliness and customer service are…

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Taylor S.

4 years ago

I hadn't gotten lip filler and Botox in over a year and a half. I am VERY particular about who I go to for filler and had not found anyone who worked to my standards. After thoroughly researching on Instagram, I found Kaley. She's pretty new to Upkeep but I loved how natural the lips she did were. I went to Kaley for lip filler and Botox and she completely exceeded my expectations. She used the natural shape of my lip and built on top of that. I will never go to anyone else again because of how amazing she was! I cannot recommend her enough! read more

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Bridgette C.

I am so happy to hear this! Thank you for sharing, Taylor!

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Ellie D.

4 years ago

If you're in the market for botox and filler I highly recommend Nurse Injector Jess. I went to her for my first ever procedure (lip filler) and she did an amazing job. I had been wanting lip filler for a long time, but I was pretty nervous. She took her time to explain everything in detail and made me feel super comfortable in the room. My results were beautiful and enhanced my natural shape, which is exactly what I asked for. I went back to Jess for masseter muscle Botox and a little cheek filler and I'm obsessed with how my bone structure pops now! She has a great eye and really knows what she's doing--She's the only person I trust with my face! read more

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Bridgette C.

Thank you so much, Ellie! We are happy to hear about your experience…

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Lauren D.

3 years ago

I've been seeing Naz for Botox for over two years. I only do my 11 lines and forehead and she does a really nice job keeping me looking refreshed but natural. She always is very upfront with cost per unit and what she feels I truly need. Upkeep is a great med spa. I love their aesthetic and they always offer great deals on all of their services on Instagram. The pricing is very reasonable and I've referred many of my friends to Naz since I started coming here. Definitely check out Upkeep if you're on the UES and thinking about injectables. I'm so glad I found them and I keep coming back! read more

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Bridgette C.

Thank you for sharing, Lauren!

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Bailey E.

3 years ago

Florela is the best! I see her every month for mirconeedling and chemical peels. My skin looks amazing and I trust her so much

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Alexia B.

Florela is amazing, thank you for your review!

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Shannon D.

3 years ago

Jess is the best! I have been coming back to Upkeep across both locations for almost 2 years now & they have always been pleasant and transparent about all processes. Jess makes you feel comfortable and listens to all your concerns, questions and all in between. Highly recommend her for injections! read more

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Bridgette C.

Thank you for your positive review! We're so glad you loved Jessica!

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Rachna R.

362

2 years ago

Please save your money. Not only do they have extremely poor communication but they move your appointment without talking to you first. I've spent nearly $600 in microneedling treatments for very minimal changes to my skin. They offered / performed additional treatments that typically cost additional money (for the same membership) for my friends but I didn't get that. read more

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Alexia B.

Hi Rachna, I apologize to hear about your experience! We deeply value…

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Nikkie B.

4 years ago

Love injector Irena, she's always patience and kind and always give me expectally what I want.

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Bridgette C.

Thank you for sharing, Nikkie!

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Nicolle H.

3 years ago

Dysport w Janet for the second time. She is sweet and listens to exactly what I want! Will be coming back!

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Alexia B.

Thank you for your review Nicolle!

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Dora L.

4 years ago

Jessica is amazing! She made me feel comfortable, took her time to explain the procedure and addressed my concerns. I look amazing! Super natural and just what I wanted! The office is super clean and the receptionist was very professional. I will definitely be back! read more

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Bridgette C.

Thank you for sharing, Dora. We are happy to hear about your…

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AL W.

5 years ago

My Botox was watered down at the West Village location. I've been doing regular Botox for a specific muscle that tends to spasm for 10 years now. I know exactly how much is needed, exactly where the injection goes, and exactly how long it takes to start working. Be warned: the prices are low because the Botox is watered down. Also it's weird that they ask for a tip. I've never seen that before. read more

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Back

Page 2 of 5

330 East 76th St
New York, NY 10021
Upper East Side, Yorkville
Directions
(917) 675-7771
Call Now
Visit Website
http://www.upkeepmedspa.com

Services

Hours

What time does UPKEEP open?

UPKEEP opens at 9:00 AM on Monday, Tuesday, Wednesday, Thursday and Friday.UPKEEP opens at 10:00 AM on Saturday and Sunday.

What time does UPKEEP close?

UPKEEP closes at 8:00 PM on Monday, Tuesday, Wednesday, Thursday and Friday.UPKEEP closes at 5:00 PM on Saturday and Sunday.

Mon-Fri 9:00 AM - 8:00 PMSat-Sun 10:00 AM - 5:00 PM

Payment methods

Does UPKEEP accept insurance?

No, UPKEEP does not accept insurance.

Does UPKEEP take credit cards?

Yes, UPKEEP takes credit cards.

Outdoor Amenities

Does UPKEEP have bike parking?

Yes, UPKEEP has bike parking.

Does UPKEEP have parking?

Yes, UPKEEP has parking options.

Other Amenities

Is UPKEEP wheelchair accessible?

No, UPKEEP is not wheelchair accessible.

Does UPKEEP have free WiFi?

Yes, UPKEEP has free WiFi.

From the Business

Specialties

We truly are a business that is trying our best to make high quality Aesthetics accessible to everyone.

History

Established in 2020.

A new type of Med Spa, focused on the customer experience.

Meet the Business Owner: Shane S.

UPKEEP is a full-service Woman owned Aesthetic practice that places its entire company culture around service, respect, and benevolence. We offer the highest quality lasers on the market, well-trained employees, fair pricing, and unmatched attention to the customer experience. We got into this industry because, at the root of it, we love to make people feel more CONFIDENT. When you walk through our doors, you will be greeted with a warm welcome & exceptional customer service throughout your entire experience. We pride ourselves on an open line of communication with our clients.

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Review Highlights - UPKEEP

“Cynthia was very welcoming and explained step by step the best option for me.”

Mentioned in 27 reviews

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Certified professionals

10 years in business

Huge fan of this space! I've gone to their ktown location in the past, but the LIC location is…read moreconvenient for those in Queens and Greenpoint area. This location is spacious and incredibly clean! The hours are a bit wonky and they don't open on Mondays and Tuesdays (for now). Check-in is rather seamless with the iPad in the front. The seating area is plush and inviting, which you'll be waiting at until your tech comes to get you; although the wait time hasn't been long and you're probably in and out within 15 minutes. My tech, Julia, has been very thorough, welcoming and knowledgeable. She made sure that I was comfortable throughout the procedure (granted the pain level is little to none). The equipment at this location is of the latest technology, ensuring a painless experience. Prices are reasonable and they have Groupon deals for this location as well. Worth the investment for lower maintenance!

I have been going to see Vivie for a few years now. The service has always been quick, friendly and…read moreaffordable!

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Bared Monkey Laser Spa - Long Island City

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Dermaluxe Laser Spa

4.4

(31 reviews)

1.9 mi

Best kept secret in NYC! Maria does an amazing micro…read moreneedling with PRP and body contour treatments. I've been going to see her for almost a year and the results are seriously impressive. She takes so much care, she is so knowledgeable and kind. This is the only place I'll ever go for any beauty treatment. It's also a beautiful and relaxing setting- I highly recommend!!

Knowledgeable nurse, experienced did an excellent job with my prp and I had very little downtime…read more She also extended my Groupon even though it had expired and this really meant a lot to me.. my only regret is that I didn't try this place sooner as I've thought about it for years. I'm looking forward to my next appointment!

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European Wax Center

My first wax experience here was not good. The technician was not at all empathetic to the pain I…read morewas experiencing and she basically rushed through my first ever Brazilian wax. I returned two days later to wax my legs and get a clean up of the hair left by the first tech. I was fortunate to get Daeja who was thorough, and she touched each area as soon as it was waxed, which helped to soothe the immediate pain. I quickly changed my next appointment from the first tech to Daeja. If you don't like walking barefoot on sketchy floors, I suggest bringing a pair of slippers when getting a leg wax. Also, I bought several of the recommended products and broke out so severely, I had to see a doctor who prescribed anti inflammatory meds. Check the ingredients before buying the products or do a patch test to ensure it agrees with your skin type. I look forward to my next wax with Daeja because I know she will be thorough and she is customer-friendly. I'm rating my second experience in this survey, not my first visit. If I rated my first visit with the other tech, I would have to rate it one star.

Since the pandemic, I've been going to the LIC EWC location over the Grand Central one that is by…read moremy office. Now that I moved a few subway stops away, it takes me a bit longer to get to this location but it's still closer than Grand Central and plus with the Wax Pass offer, you get an extra free wax by going to this location for all of your waxes. I always sign up for the wax pass offer when it's available because you get 2-3 waxes free and it's an overall discount on the service as well. I've tried other wax places outside of EWC and prefer EWC. The quality and consistency is the best. Let me know if you'd like a referral! :o)

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LaserAway

Certified professionals

It was my first time laser ~ virgin!! I arrived a little…read moreearly and talk about first impressions I was greeting instantly best greeting are alway with a smile!!! Love it. So it's the beverage offer didn't expect it and wasn't thirsty - of course I said yes... coffee please black gracias. Confirmation of name and appt. I didn't even get to sit before getting to the room. There was no silent walk to the room it was education of "the process" walk ~ to the room for my session. In the room it was to quick, painless and educated on after care. Thank you Lizbeth I forgot her actual name sorry... of course the beautiful front staff receptionist. Love the color coordination as well.

I had a great experience at LaserAway Astoria! The staff was super friendly and made me feel…read morereally comfortable. The place is clean and professional, and they explained everything clearly. I'm really happy with the service and can't wait to come back!

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Satori Laser - Upper East Side

Committed to quality results

I have been going to this location for about 5 years now. Great service and the place is spotless,…read moreclean and sanitary. My favorite technician is Zarrina! She has taken great care of me. Her service is professional and friendly and she is knowledgeable about the laser treatment process. I have done lip, chine, underarm and Brazilian. The front staff are also very nice and attentive and I appreciate the txt message reminders.

I'm had a bad experience here with Pipi. When I told her I didn't feel anything, she decided to go…read moreas quickly as possible, instead of making it stronger. No headband was given to protect my hairline. As soon as I got up, 20-30 pieces of hair at the front of my head came off. Several months later all those pieces are growing back and now I'm stuck with bangs and baby hairs coming out from the front of my head. My experience came off as aggressive by the aesthetician. It proves the aesthetician didn't know what she was doing or didn't care. And the laser doesn't work.

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SkinSpirit - UES

Nick is the best!! Went to him for botox and he did an incredible job! Very sharp eye for detail…read moreand experienced in his craft! Highly recommend!

I love SkinSpirit! Before I get into my review, here is a promo code that will get you $50 or $100…read moredepending on what promo they are running (and full disclosure it'll also get me some dollars to use towards more services - so thanks in advance!) http://booking.skinspirit.com/webstoreNew/referral?share_id=Irene4A06 Irene4A06 For my 46th birthday, I finally decided to treat myself to the facial that came with my IPL package. I did not have high expectations since it was "just" a free facial that came with a purchase of 3 IPL sessions. But, I had a shockingly wonderful experience at SkinSpirit UES! The facial itself was so relaxing and whatever they use from the back bar is high quality. I just loved the whole experience. I am experiencing hormonal breakouts right now and my skin was so soothed afterward! The staff is professional and attentive - they make every visit enjoyable. I appreciate the convenience of combining facials with injectable appointments, and the online booking system is user-friendly (though I would recommend calling if you can't find the appointment you are looking for - the magical ladies up front can often find something and get you in) This location is clean and stylish, and easily accessible. Highly recommend.

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Dermaplaning is a great way to exfoliate and remove peach fuzz, and can be booked on its own or added on to most of our facials.

Perfect your pout with dermal filler.

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Bared Monkey Laser Spa

Certified professionals

LGBTQ friendly

I had 2 sessions with Viktoria, so far so good. She's a very knowledgeable technician and it's easy…read morewith her. I don't feel rushed and we took quick breaks if i need to. : ) highly recommend

Hannah is amazing! She's patient, gentle, and makes what could be an awkward appointment feel…read morecompletely comfortable. Couldn't recommend her more.

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Waiting Area - Laser Hair Removal NYC

You still shave???

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Hair Free In Time For Summer

The Dermatology Specialists - Long Island City

2.6

(17 reviews)

1.8 mi

I went for a quick consultation Was very quick and got a few…read moreprescriptions for my hormonal acne The place is very nice

My 9:30 am appointment started at 10:32 -- not ratting out anyone but was told they double booked…read moreand are instructed to NOT tell clients how long the wait will be, and that this happens a lot -- appointment itself took about 5 minutes. I guess the $$ algorithm tells them this is a good way to run a practice -- the staff were apologetic, and of course they aren't the ones who set policies and have to deal with frustrated clients, and the doctor was good. but jeez, guess I gotta find a local independent, just like i did with my primary care.

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PH Skin & Laser Lab

5.0

(2 reviews)

1.8 mi

Connie is a gem! very personable and professional. Purchased 2 appointments on Groupon initially…read moreand then another package of 3 for laser genesis to continue my skin journey. She stresses the importance of aftercare and what expectations should be for the treatment. Would def recommend. *Quick Note* her studio is on a 3rd floor walk up so those with disabilities will have to be mindful.

I had my first session of underarms and full legs done at ph skin two weeks ago and I still haven't…read moregotten any growth. The tech was so helpful and she talked to me the whole time making me feel super comfortable that I forgot all about the pain! Looking forward to my future sessions here.

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ONLY the best for our clients here at PH Skin & Laser Lab

Shineth Cosmedic

5.0

(2 reviews)

1.8 mi

Kindest provider ever. She takes care of her clients and makes me feel like I am in great hands…read more Have been several times for Botox and the results have been very natural and balanced.

Paola and her team are simply wonderful and such warm people! I was greeted at the front and led to…read morethe beautiful office space. From start to finish, I was aware of the process and made to feel comfortable. It is evident that Paola is very experienced and they offer more than fair pricing for the quality of their work. Thank you again so much! I would highly recommend to anyone.

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Pipbuzzz Nails

5.0

(5 reviews)

1.2 mi

She's absolutely wonderful, professional and caring. I highly recommend her services! Communicating…read morewith her was easy & her location is easy to get to in NYC. The nail space is clean, cozy and comfortable. I really enjoyed my experience.

f I could give this salon a 10 star, I would! Truly thee best nail experience ever!…read more I felt like a QUEEN. The atmosphere and service was impeccable. Sunshine was accommodating since I was a little early for my appointment, but was able to fit me right in. My nails was handled with the absolute best care, precision and professionalism. I would highly recommend being serviced here! Keep up the great work !

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Bed of Nails

5.0

(4 reviews)

2.0 mi

I've been going to Bed of Nails on and off for years, beginning with their original location in…read moreHarlem. The service has always been impeccable and the vibes immaculate. Mimosas are available for weekend services and there's always music playing to help the time pass by. The prices are competitive with the neighborhood and I love that they offer phone stands to help make it easier to watch videos or make calls while your hands are occupied.

I love BON! They are super professional and the aesthetic is just amazing you feel so at ease and…read morecomfortable. I love that the owner speaks to you and asks how your service was. They are so attentive to detail, double triple check their work! Simply amazing!

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Clean

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Cat eye French Russian manicure

Forever Young NYC

3.7

(9 reviews)

1.1 mi

My nails were very nice looking once finished. I appreciated the selection of dips and the…read morethoroughness of the manicure. It was a cute shop and everyone was pleasant. It was very very warm in the shop and the drilling to get my previous dip off was quite a bit more uncomfortable than usual; however, my nails looked great after, so maybe this is just an example of the old "beauty is pain" sentiment. Note: this location is up a stairway and is not best for people who have issues with mobility.

Came in for an acrylic full set- they charged me $30 extra for color?…read more Service was very rushed even though I was the only customer at one point. Spa pedicure was very very subpar. I picked a spa pedicure with callus removal and they just used a normal file. Nothing special for $85. For $245 it was NOT a worth it. At all

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117 reviews that are not currently recommended

The reviews below are not factored into the business's overall star rating.

Rachel D.

4 years ago

Really wanted to love this place as I regularly get Botox for migraines. Unfortunately, I will have to continue my quest. My botox takes at most 15 minutes. I get it every two months. The injector was fine definitely not amazing a little rough but, I didn't end up looking like Spock which was good. The issue I have is one they won't fill up the product in front of you. If your a veteran to any injections this is definitely a red flag. My second problem is when I'm spending nearly $600 for a 15 minute medical procedure the very very last thing I want is to be nickel and dimed for a "tip". I've NEVER tipped for a medical procedure. If you google tipping for Botox there are MULTIPLE articles the explain how ludicrous this concept is. It's like tipping a doctor. Yes I always tip for a facial or message but definitely NOT for Botox. Upkeep PAY YOUR PEOPLE this isn't a Postmates delivery. Your employees shouldn't have to be worried about tips or have to ask their patients how much they plan to tip. Stay away!! read more

R K.

6 years ago

Naz is a MAGICIAN with a syringe. I have had several (7ish?) lip enhancements over the last 10 years or so, and have paid significantly more, but never achieved quite this result -- and she only used .5 ML! I was starting to wonder if I couldn't achieve perfect symmetry because of my face or something LOL but no, now I realize it was the other way around -- less than perfect injections that just made my face look uneven. I've attached pics. Booking was a breeze, the place is gorgeous, everyone at the front desk was friendly. Only thing I'll say to keep in mind -- get there early, and if you need numbing cream go a full 30+ minutes ahead of your appt. I was about 12 minutes late due to confusion on my part so they rescheduled me for later in the day and then when a work thing came up I tried to push it for another day and they notified me I'd have to pay the $200 cancellation fee so they ARE serious about that. Which is totally reasonable but something to consider. TLDR -- GO, like yesterday read more

Suriah I.

107

6 years ago

I found out about this place on Facebook, and I had such a great first experience. Both the exterior and interior are so pretty. Not only is it pretty to visit, but the staff were all SO friendly! I was running a tiny bit late, so I called ahead and Andrew was very understanding. When I arrived, they were thorough with their Covid checks, which I appreciate. I highly recommend the nurse practitioner Naz; she was not only very professional and thorough with her explanation of each step, but she was just so sweet. She worked hard to understand what exactly I wanted and executed it perfectly, all while making sure I was comfortable. I was so happy with my results, and this will definitely be my med spa family from now on. Couldn't recommend this place enough! read more

Larisa S.

316

6 years ago

This was my second visit to Upkeep Med Spa on the UES in the city. I am not able to capture in writing how amazing this Med Spa is! From the aesthetics of the office, to the extremely courteous & attentive receptionist, every element of my experience here was perfect. Most recently, I worked with Neha for lip filler. Neha is a true master of her craft and I could not be happier with my results. She has EXCELLENT bedside manner (which I tremendously appreciate) - I explained my vision to her, and she was able to take my needs into consideration while at the same time, far exceed my expectations. I will be returning to UpKeep for many future procedures! 5 stars!!!! I cannot wait for my next appointment! Thank you! read more

Nikki M.

6 years ago

Took advantage of a new client promo and received Botox services w Iryna... I've been getting Botox regularly for 14 years now with different providers (couple different MDs and a couple different NPs) and truly, have never had a better result than Iryna provided me. I wanted to try treating areas I've never treated before: lip flip and neck bands, and results are AWESOME! Upkeep as a business was quick to respond to my IG messaging, helpful w appt scheduling, and friendly and fun from the minute I checked in to the moment I exited. I know I'm not an easy client... VERY particular but, Upkeep's gained my confidence and now I'm looking forward to trying a microneedling facial w PRP :) read more

Keeanaiyah G.

5 years ago

My best friend and I decided on going to Upkeep Med Spa after some extensive research on lip fillers. The lady at the front desk was very warm and bubbly and checked us in with no issues. They offer a bunch of serums, face mists, and even clothing to feel apart of the upkeep family. We were very nervous but, Neha was the best! She listened to our concerns and gave her recommendation all while helping us achieve exactly what we asked for. She constantly asked how to we felt about it throughout the entire procedure. She was gentle and very informative. You even get a free chapstick at the end! We definitely will be back for other services. Thanks Neha & thank you upkeep! read more

Sharon L.

184

6 years ago

Absolutely love this place! The staff is so fun and welcoming and I felt very comfortable as soon as I walked in. I was greeted with a temperature screening and hand sanitizer and the place was incredibly clean, so my Covid fears were gone. I came in wanting lip filler and Kristie helped me decide on the right amount. She was so great and incredibly helpful, and I feel like I am in very good hands here. My lips were done by their nurse Naz and I was a bit nervous but she walked me through the process and it went super smoothly! Love my results and can't wait to come back for more in the future, really interested in all the treatments they do!!! read more

Victoria K.

6 years ago

I never write reviews but this was my first time getting any kind of injection ever and I just had to share my results. I came in for an under eye enhancement and I can not brag enough about my experience there. I was suggested a cheek filler and I am SO glad I did it!! Such a subtle difference but honestly SO worth it. Overall experience was an 11/10 I was terrified going into it but honestly it wasn't painful nor did I bruise AT ALL. I even went to a meeting a few hours after and it looked amazing. Absolutely recommend Lauren who was so careful, welcoming, and knowledgeable!! I will definitely be going back to her. Thanks again!!!! Xoxo read more

Katie D.

4 years ago

I've been going To Upkeep for a couple years now, but I just recently had the pleasure of meeting Amanda A. and Andrea M. who were working the front desk at the UES location. They could not have been more helpful or kind in taking the time to answer all my questions about the different membership packages. Also, Amanda was extremely diligent in making sure to honor the sale price reflected on Upkeep's IG account. It's truly a joy interacting with these ladies when I come in for my appointments (with Naz and Florela who are the best!!) and they are a great reflection of Upkeep. read more

Marilyn B.

5 years ago

I honestly have been at this location one time and I was just amazed by their hospitality and quickness and also how they follow all of the covid guidelines. I felt safe and at home all at the same time. I got a quick lip as a first timer by Neha I love her so sweet and attentive even via dm after my filler with all of my questions lol the upkeep page as well they respond super fast even on Facebook. I couldn't be happier with my results I'm so excited to go back soon! I literally refer all of my friends and family! The best medspa in the city hands down. Thank you so much! read more

Sydney G.

6 years ago

I just wanna say this place is AMAZING. Not only do they have the CUTEST storefront in the upper east side, but they provide EXCELLENT service. I went for a facial with their esthetician Florella and invested in some of their products and my skin have never felt more smooth and clear. I also added Botox to my service. The staff was super friendly and made me feel safe to be there during this pandemic with their cleanliness. Lastly, their prices and memberships are pretty affordable and I will definitely be back to try their other services :)) read more

Loreley Myryam V.

6 years ago

I like the new medical spa and what they did to the place. I've been coming to Florela for the past 10 years. She is the best esthetician. Her facials and laser treatments are amazing as well as her chemical peels. She doesn't rush the process and she knows exactly what she's doing. I also love that she explains what she does and what she uses and doesn't just randomly throw stuff on your face. The staff is great as well , but I am coming mostly for Florela. I can't wait to book my next facial with her. She truly is amazing! read more

Rachel D.

6 years ago

I am OBSESSED with them. I have never done anything botox related before, and heard great things about this place from a friend. I booked a consultation with Naz, and she was so so lovely and thorough. I felt super safe and like she knew exactly what I wanted. Also considering the current pandemic situation, everything felt super clean and everyone was wearing masks. I definitely recommend this place to anyone who has never tried botox before! They definitely made me feel like a member of their family, not just a customer. read more

Crystal W.

5 years ago

I saw Cynthia Perez at Upkeep for Botox and lip filler and I could not be happier with my results! The whole experience was amazing. I had Lip filler once before and was looking to plump my lips a little more but not go overboard, Cynthia took the time to listen and gave me exactly what I was hoping for. She is so sweet and professional, it's very obvious she truly cares about her patients and her work. I've already referred several friends who also loved her! Definitely see Cynthia if you come here! read more

Eva H.

6 years ago

This was my second time coming to Upkeep, i booked Seema for both times. This place honestly is a comfort place makes you really feel comfortable as well as the staff. The Receptionist was so sweet and got me in with Seema quick. Seema was so kind it felt like i was talking to one of my sisters! She makes you feel comfortable, and works with you through the pain and at your pace, when i did my lip fillers with her . i absolutely loved my experience at Upkeep and i will definitely keep coming back read more

Tiffani G.

5 years ago

This was the year i decided i wanted to do lip fillers and i couldn't be more happy! I go to the west village location and Lexi always does the best job! She is so helpful and informative. Made me less nervous about making this decision and I've been back multiple times since the first time! I'm so happy with my results! The customer service is great and the process to check in is so easy. Everyone should go here! I recommend Lexi for sure but I'm sure everyone else is just as great! read more

Angie S.

5 years ago

Fantastic! A lovely, pristine spa. The receptionist Alyssa was super nice and very helpful. I had my appointment with Michelle and she was truly fantastic! It was my first time getting Botox and she went over the treatment process and what to expect afterwards. The injections felt relatively painless and I could tell she knew exactly what she was doing. I'm absolutely in love with the results! I left confident and very pleased. The results? I'm thrilled. I would give 10 stars if I could. read more

Alexxa C.

2 years ago

I recently visited Harry for lip fillers, and I'm thrilled with the results! From the warm welcome to the professional consultation, Harry made me feel comfortable and confident. His expertise and gentle technique ensured minimal discomfort, and my lips look naturally fuller and perfectly balanced. Harry's attention to detail and excellent aftercare instructions made the entire experience seamless. I couldn't be happier and highly recommend Harry for anyone considering lip fillers. read more

Avery T.

472

6 years ago

I never go out of my way to leave a review but I had no choice with this place! Hands down best experience ever. I had the pleasure of working with Naz and she was AMAZING! Explained everything, walked me through every step, and calmed my beginners nerves!! I haven't been this confident in myself in a long time... ALSO! Such a nice and very clean facility which is huge for me. Even had a wonderful experience with the receptionist, Andrew. 10/10 experience. read more

Jamie S.

6 years ago

My sister and I went to get lip injections for the first time! We were obviously excited and a little nervous. The staff was so nice and comforting. My appointment was with Alexis in the west village. She was so amazing I recommend her to all my closest friends and family. My sister and I both got a full syringe of Restalyne. I will definitely be going back to her for other treatments. I am also going to be taking my mom to her in the next two weeks! read more

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UPKEEP - medicalspa - Updated August 2026

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117 UPKEEP reviews that are not currently recommended

Why does Yelp recommend reviews?

117 reviews that are not currently recommended

UPKEEP - medicalspa - Updated August 2026

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