AVOID! This business should not be allowed to exist. They ruined my chairs!! and no customer service at all!
I paid so much for the technician and tip him so very generously because the day he came to clean was very hot so I tipped him 40% vs. 20%.
After the technician left and the couch and chairs were dry, there are dirty water marks everywhere! I texted the business number right away and reported the problem. The guy basically said: no worries...we will fix it... But since this is a make up work, we don't make appointment.... We will only go there to fix it once we have another appointment near by. I said OK. After a few days, no follow ups. I reached out again and said, I am happy to wait but I'd like to set a time. In the timeframe, if no appointment is set, I'd like this to be resolved. He then completely ignored me.
This was the guy who texted me many times while I was trying to make up my mind on whether to hire him for the job!
Now 3 weeks has passed. I didn't write any review before because I was trying to give him a chance to fix it. But unfortunately some people and business just don't desire it!!
I wish I saw some reviews before I hired them and wish my review would help folks to choose wisely. read more