Review Update: After…read moremy initial review, Eric (the sales rep) and Matt (the owner) of Sunline personally reached out to me and was apologetic about the situation. They sent Travis out promptly, who is their electrician where he found that the issue was resolved by replacing a faulty 40-amp breaker that was intermittently providing the necessary voltage, even though measurements initially appear correct. While the breaker issue caused real inconvenience and unexpected costs on my end, the owner was responsive and showed willingness to smooth things over to work toward a resolution. I also want to highlight that the panel upgrade and solar/battery installation itself was clean and well done. The workmanship that Eddie, Manny, Christian and Jamie performed had overall met my expectations, and once the issue was identified, Sunline did step in to correct it. No project is perfect, but how a company responds when problems arise matters a lot. In this case, Sunline's owner and Eric was engaged, responsive, and made a sincere effort to make things right. As an engineer, and after witnessing the symptoms and corrective actions firsthand, I believe the breaker issue was likely a manufacturing defect, and it was unfortunate that it occurred during the holidays. That said, based on how Sunline handled the situation, the overall quality of their work, and the value they offer, I would recommend them and plan to continue using them for future needs.

Made an appointment with Matt to have someone come out and give us an estimate for roof…read morereplacement, was told Carlos would be here Monday morning at 10am and would text right before he got here. No call no show. Contacted him to ask what happened, stated the appointment never went to Carlos, he's sorry. I said okay things happen, what next? Matt stated he has satellite pictures of the house and would send over some estimates......a week later we're still waiting. Decided to go with another company. ps, Nice try. Since you failed to post the follow up email you wrote after I sent that, I'll do it for you...

Thank you, William and Steve for helping me get through SDGE process. You guys are the best…read more More work to come.

Got the job done after a rough start.. maybe I've been living on a different planet but $350 for…read morethe initial service call to me is pricey. Had to chase them to get the job done. In the end it did get done a week later and an additional $150/hr + parts.

I just got my solar installed by Aloha Solar Power, and I am absolutely over the moon with their…read morecustomer service. I have to say, I can be a very particular person; I want things done a certain way, specifically when it comes to aesthetics. I really like things to blend in, so when I saw them installing the mounts, I quickly asked Gilberto if we could paint them to match. Without hesitation, he said, "Of course we can," and got it done immediately. What they did next was truly over the top. The team noticed some parts of my roof needed quick maintenance and, without me even asking, they fixed them! They even painted a roof vent that wasn't related to the solar panels just so everything would match perfectly. Kasha and Gilberto did an amazing job, but their customer service is what has me recommending this company to everyone. Even the owner, Gabe, really impressed me. I am so glad I went with them. Thank you, team--this was hands down the BEST VALUE out there!

Gabe came recommended from another solar company that did not service residential customers (only…read morebusinesses), and was pleasantly surprised at the responsiveness, attention to detail, clear communications and explanations, and above all else professionalism and courtesy. In the sea of many solar companies who are just trying to turn out installs, Gabe took the time to share his experience, knowledge, and advice. This is a rare situation and one that warrants this write-up. Do yourself a favor before booking any solar company, check the reviews. Many negative complaints stem from the lack of follow-up or follow-thru with commitments after the sale. Getting the panels installed isn't the issue. The issue is getting them services afterwards. For the value, Aloha Solar Power is by far, the best choice for my panels.

To be clear, my review is based on my interactions, bidding process and scheduling with Family…read morefirst. Here is the whole story: I originally installed solar 9 years ago and recently my solar panels hadn't produced as much as they used to. I requested several quotes and had 3 top contenders. Family first rang me up and I immediately had a gut feeling that they were the ones for the job. I bought an Enphase Envoy metered S and a Combiner Box 4 that I purchased directly from Enphase. What does this mean? Basically, I lost the ability to monitor my solar panels and needed to see if they are producing what they should and feeding back into the grid. My last SDGE electric bill was $590 which was totally ridiculous since I have over 20 solar panels on my roof. Anyways, back to family first, I spoke with Anthony and he was very receptive, called me back to answer my questions, told me what to purchase from Enphase. So , gave him my verbal agreement, he asked for several photos and videos, in which I sent. I spoke to him , had a clear plan of what the job will take, even had a group call with the actual service technician. Appointment made. I took the day off so that I can be on site and get educated and informed in case something was wrong with my panels. Less than 12 hours before they were supposed to show up (the night before), Anthony's technician called me. He said he needed to cancel because he will need a "whole crew" to do this job". I was livid. I explained to him that he made the appointment, was on the group call with me and Anthony, and that he knew what the job needed. I had taken a vacation day from work to be home for the job. But he proceeded to give me excuses how he did not know that the job needed a whole crew. I tried calling Anthony, and my call went straight to voicemail. He called me back and ended up dropping the call. Pretty bummed at the situation, my gut feeling was to cancel the job and hire someone else. I ended up hiring a local company (I posted a review about them). It only took 1 technician and 1 apprentice to do the job. It took them 3 hours to get the install completed. I am glad that I did not have "Family First Solar" do the job. I felt as if they were trying to upsell me on my repair. Instead I hired an actual electrical company who had been around for over 20 years. Bottom line, say what you mean, mean what you say. I don't like to flake on people. If you've made an appointment, keep it. I've learned so much during this process. I'm hoping that by sharing my experience, you can learn as well. In response to Anthony's comments: Yes I sent a video on Wednesday2/14/24 , 2 days prior to the appointment. However, I sent several photos and videos a week prior 2/8/24 via email to Anthony clarifying the project. And ....we had a phone conference call with David and Anthony on the phone detailing the project. Bottom line is: The communication breakdown was not from me, the customer. I did not add any new tasks to the job. I had been discussing the details a week prior. Anyways, the other company I hired did the job in half a day with 1 electrician and 1 apprentice. I guess we can sum up this review as a breakdown in communication and not the job itself. I'll add a star for Anthony's diligence. However, owning up to a mistake and showing extreme ownership is another trait that I would have fully respected.

It may be a little early for a 5 star review, but that's just what my experience has been so far,…read moreand if I encounter an issue or problem, I just can't really imagine them not following through as one would hope. I've casually gotten solar quotes over the years, ready to pounce on something that seemed like a good value from a good, honest, knowledgeable company. It never clicked. Then the net metering agreement was changing and I had to act soon. I sought out quotes from all over. I usually stop Yelp from sending my requests to their sponsored businesses, as I've rarely had good luck with that. Usually a waste of time. But I accidentally clicked to agree to share my quote request info. I thought, "Here we go. I'm about to visit Spam City." Anthony reached out and was one of the ONLY reps to give me a reasonable ballpark estimate without putting me through a ringer of an in-person sales visit. The beauty is, I don't think the total cost varied at all from his estimate. Now, granted, my case was a bit special in that I had previously done concrete work around my house and had that contractor run conduit underground in anticipation of solar. So if where you plan to have panels is far from your breaker box and meter and it'll require a lot of trenching through concrete, expect that he'll need to go to you in person to give you an accurate figure. Nonetheless, I'd probably bet money whatever he says will be a good value.

We recently had our solar installation completed by Jon and his team at Semper Solaris, and we…read morecouldn't be happier with the experience! From start to finish, Jon was friendly, knowledgeable, and courteous. He was incredibly responsive to all of our questions and never made us feel like any concern was too small. What really set Jon apart was his communication throughout the entire process. He kept us informed every step of the way so we always knew what to expect -- no surprises, no uncertainty. That kind of transparency made the whole experience stress-free. The installation itself was done with care and professionalism, and the results speak for themselves. We're truly pleased with the quality of the work. If you're considering solar, I highly recommend reaching out to Jonathan Kibler and the team at Semper Solaris. You'll be in great hands!

I would like to take a moment to recognize and thank Cherice Hess, Corporate Accounts Executive at…read moreSemper Solaris, for her outstanding support and professionalism. She assisted me with troubleshooting my Powerwall issue and was there every step of the way from start to finish. Cherice consistently kept in contact with me, provided clear updates, and made sure that all concerns were fully addressed and resolved. Her communication was excellent, and she demonstrated a strong commitment to customer satisfaction throughout the entire process. It is rare to find someone who truly takes ownership of an issue and follows through until everything is completed properly. Cherice did exactly that. I truly appreciate her dedication, responsiveness, and professionalism. Thank you for the excellent service!

Very honest and fair, and very good at making the repair and knowledgeable about the whole process…read moreand SolarEdge inverter. Great service at a great price. Highly recommended. Lost my solar installer call Alltech Solar to the rescue and for a great price made the repair and solar up and running full strength once again. Will use anytime my solar messes up. Fast

Chase and his Alltech team removed old p.v. system and installed rooftop panisonic panels w…read moremicroinverters in 2020. price was competitive -- best of 3 bids. very clean job, Chase responded to questions promptly, system worked as expected and still working well 6yrs later.

Excellent roofing company, professional, honest and easy to work with. Justin provided a thorough…read moreexplanation of the status of my roof. He told me I didn't need to replace it at the time of the review and gave me an estimate of when to replace it. Contract was clear, concise, and straight forward. Property was kept clean during the process, employees were polite, solar panels removed and installed at end of the process with no issues. Great job, thank you. ME

Excellent East County Roofing company! Would highly recommend. Straight forward pricing with…read morehonesty and integrity, no gimmicks or up sales after contract was signed. We had many choices of other companies that service our area but chose them for our roofing replacement, 30 year old roof replacement. Showed up as promised, respected our home and property, worked extra hours to beat a pending storm that was coming. No issues after storm came through. Thank you R & L Roofing. Appreciate your professionalism on a job well done. Randy & Kathy

Star 5 | A1 | True Professionals…read more "It's not how you start, it's how you finish." And Baker Home Energy absolutely finished strong. From my initial call to being connected with a home energy consultant, the team at Baker Home Energy was helpful, responsive, and professional. The process was smooth right from the beginning. Once I connected with my consultant, Cameron, things truly became spectacular. I had multiple questions and requested several different quotes to explore my options, and Cameron handled everything with patience, clarity, and speed. Every question was answered thoroughly, and each quote was provided promptly without hesitation. Although I didn't move forward with signing a contract due to timing on my end, the experience left a strong impression. When the time is right, I fully intend to work with Baker Home Energy because I know they'll be ready to do business. -C.S.H II

We have had nothing but problems with this company; between the batteries not working, no…read morecommunication between people, and horrible costs. There has been nothing but issues with this company from the beginning. I would not recommend this business at all.

Wonderful family owned business! Great quality and friendly service…read more On a separate note, this is NOT the business that posted vile things about Charlie Kirk. These are innocent people and business.

This review is for OC Solar and their staff specifically Sharon Leatherman. I have talked and asked…read morefor quotes from different solar companies, OC Solar has been the most reliable, honest and trustworthy. Price wise, they have been very upfront with the cost with no hidden fees. Sharon was the customer support liason that I mostly in contact with for any issues/questions on our solar project. She has been really helpful and professional from the very beginning until the end. My husband and I were both very impressed with her and the rest of the OC Solar team. I highly recommend OC Solar if you're looking to get solar for your homes. Make sure to ask for Sharon, she will help you all the way!

I am so grateful for Sergio and Co…read more Yesterday, I had a different company install 2 light fixtures. The tech left and told me that the fixtures were not functioning and would need to be diagnosed with another visit. I was given a quote for 1100 dollars to fix the issue. I called Premo and Sergio sent over 2 techs within the hour. They were able to resolve the issue in half an hour. They were polite and professional. It was a simple fix and it cost me $350 vs 1100. I would highly recommend Premo for their fast service, good pricing, and competent technicians. So happy to have used them!!!

10/10 Recommend! I…read morehad a ceiling fan emergency this weekend and Premo came to the rescue! A different company incorrectly installed my fan and it started to drop from my ceiling and cracked the dry wall around it. Premo was amazing, came out and reinstalled the fan properly and explained what went wrong from the previous install. They also did an amazing patch job. I'm beyond thankful and will be using Premo for all electrical projects going forward!