I was first introduced to Burke Williams on my 24th birthday by my mom. And I must say... it's a…read moremust to come here on my birthday yearly! (I wish monthly lol) The staff is super friendly and attentive to every needs. You get your own locker which includes your robe and sandals. I bring a separate change of clothes and my bathing suit to use the amenities. They have a hot tub, steam room, sauna, misting room, showers and a quiet room. The staff are also very detailed on explaining the treatments given prior. They also have a clean organized station of towels, baggies for wet clothes, iced towels,razors and razor creams, hair brushes and hair styling tools. They also serve delicious and cold beverages as well as some fruit and hot tea. It is best to eat before (lightly) My new favorite booking is a spa facial. It's truly a relaxing and refreshing experience. I had Ashley today and she was so sweet and very helpful to heal my dry skin. The place is pricey but it's worth it! I come home so relaxing and in peace. Definitely a nice treat for a birthday or anniversary celebration.

I bought a membership here for my wife and have also gotten a few massages for myself…read more The quality of the massages have always been great - so kudos to the experience and training of the masseuses. However, nearly every time we've come here, the checkout process is somehow botched - resembling closer to a bad DMV experience - and takes way too long to resolve. And this is for monthly paying members. The checkout process should be close to SEAMLESS for a standard massage that's included in the monthly membership. Please review your technology behind the counter and/or the training you give your staff on those systems. No one wants to wait around for 10-20 minutes after a relaxing massage just to checkout!

Such a hidden gem with a truly peaceful atmosphere. My…read moresession was exactly what I needed and the staff ensured that I felt comfortable throughout. It's a great place to pamper yourself, get away from the hustle and bustle, and unwind.

I visited Garden Spa today for a 60- minute Swedish Firm massage. The spa appeared clean and well…read moremaintained. The scent in the space was pleasant, though a bit strong and slightly overwhelming at times. Massage room had a nice and simple vibe. At the start of the session, I felt the therapist spent a fair amount of time adjusting "warming up" positioning, tucking sheets, and moving items around, which made it take a while for the massage to really get going. Once it did, the techniques themselves were good, but the overall experience leaned more toward relaxation than firm pressure. As this was my first visit, I chose the Swedish firm massage. I understand Swedish massage is typically lighter, but I expected more pressure given the "firm" description -thinking I'd have the best of both in one massage. While the massage was enjoyable, it felt lighter than my preference and left me wanting more. It wasn't bad by any means, just not my style, as I prefer a deeper, more consistent pressure. Overall, I would consider the massage average, but I am open to trying other massage styles they offer and likely for longer too. I did decide to sign up for the membership, which seems like a decent value and didn't cost anything to join. I figured I would go back again every so often. I'm hopeful a different service will better match my preferences.

Exceptional massage…read more It was my first time booking a "Thai Yoga Massage" and let's just say, TOP TIER. After our massages, we learned that the owner actually sends his masseuse to Asia to learn authentic techniques and boy did it show in their work. You can tell this business takes a lot of pride in their craft 10/10 would highly recommend will definitely be back. Great customer service.

I booked a 90 minute massage on line and it was very easy to do. Communication (texts and emails)…read morebefore my appointment and afterwards was very efficient. My massage with Holly was wonderful. I originally booked a regular massage, but after Holly assessed my body, she recommended I have a sports massage. The spa is clean and the staff are very experienced and educated with different techniques and styles of massage. Parking (street) can be found in front of their spa, if you are lucky, or you can park in the main parking lot. I definitely will come back. Regarding tipping, it was suggested to bring cash instead of adding it on the credit card.

Writing from the massage chair as I wrap up my first visit -- and I am already a regular…read more This place was a Mother's Day gift, and what a gift it was. I came in for a 90-minute Vital Premium Scrub and left completely transformed. First, the space itself: spotlessly clean, with none of the black mold issues I've seen creeping into older spas in the Saratoga area. That alone is a relief. I was lucky enough to be assigned to Young, and she is in a class of her own. Small but telling detail: she uses a gel face pillow so you can lay face-down comfortably the entire session. If you've had enough massages, you know how much a folded towel starts to hurt after an hour. I asked if this was a house standard -- it's not, it's just her. That kind of thoughtfulness sets the tone for everything. Her scrub technique was the best I've experienced in 20 years. No exaggeration. Her massage hit every trigger point without me having to redirect her once -- pressure, focus, timing -- all dialed in perfectly. The front desk staff were equally impressive: warm, attentive, and they personally walk new guests through the space so you never feel lost. The one area with room to grow: the aftercare products in the drying area. Having visited spas in Palo Alto, and even facilities in South East Asia, I've come to appreciate a quality face lotion and hair cream post-scrub -- especially when you're not carrying your own. A small upgrade there would make this truly flawless. Also worth noting: there's a communal lounge with 30 minutes of complimentary massage chairs, laptop workspace, and free WiFi. Hidden gem. ANDDD there's a cafeteria!! This is my new favorite spa. Hands down.

My first time at a Korean spa, and it was a great introduction! The facilities were very clean and…read moreneat. I've never done the full rotation of hot tub to dry sauna to steam sauna to cold plunge - it was genuinely painful. If you've never experienced this, be prepared to get your heart racing. I was expecting a relaxing experience, but the saunas will leave you out of breath, and the cold plunge will shock your system. It's supposed to be really good for detoxing your system, and I definitely felt like I sweat out a bunch of toxins. We really enjoyed the massage chairs after this whole rotation and showering. The massage chairs are super comfortable and have a variety of massage options. It was so soothing that I fell asleep during my massage. There are a variety of popular scrub massage options that I did not try this time around. The downstairs co-ed dry saunas were a bit underwhelming. The saunas were comfortably warm and had blankets to rest on. These saunas didn't seem to be for the purposes of detoxing since they were at a moderate temperature. I was so comfortable that I ended up falling asleep in multiple rooms lol. Bay Spa was the perfect introduction to Korean spas, and I will definitely be returning!

Review for Watercourse Way Bath House Spa…read more A peaceful oasis in the middle of Palo Alto that works for just about any occasion. This is a long overdue review. I have been to Watercourse Way by myself, with girlfriends, and with boyfriends--and it has been solid every single time. Whether you're looking for quiet alone time, a girls' day, or a relaxing couples experience, this place truly has something for everyone. What makes Watercourse Way special is the privacy and flexibility. The private rooms are beautiful and thoughtfully designed. Each one typically includes a hot tub, cold plunge, shower, and a comfortable resting area with clean towels and linens. It feels like your own little retreat tucked away from the world. They also offer larger rooms that are perfect for sharing with friends--soaking, chatting, and maybe adding a massage to the experience. The massage services are excellent, and you can book them individually, as a couple, or as part of a group visit. The staff makes the whole process easy and welcoming. A few practical notes: * Parking can be a little tricky right near the entrance * I usually park at the Whole Foods on Homer Avenue and walk a block or two--it's simple and feels very safe * The facility is consistently clean, well-maintained, and professionally run * Prices are reasonable for the level of privacy and service you receive What I appreciate most about Watercourse Way is how it encourages you to slow down. It's the kind of place that reminds you to take care of yourself, breathe, and reset. Life is short. Stress is unavoidable. You can't control other people--but you can control how you respond. So go soak. Get a massage. Unwind. Make it part of your routine. You'll leave calmer than when you arrived--and that alone makes it worth it.

This was a nice relaxing girls hang out…read more We booked a hot tub room for an hour ($40 per person) and I for one cannot stand a hot tub for longer than 20 minutes so it was more than enough time The inside is cute and clean, and they have showers. The little store inside is also so cute - they have JellyCat plushies too! They also offer you tea / ice water when you walk in.

Been coming here for the last two years now and I loved it! Terilyn is amazing! Always look forward…read moreto my monthly facial with her. The place has a good vibe: clean, organized, relaxing! The staff are always warm and welcoming. The massage chairs always give an extra rest and relaxation time!!!

Willow Glow has become my go-to spot for facials, and honestly, I don't see myself going anywhere…read moreelse. Lynn is AMAZING--she's done my facials so many times now that she just gets my skin. Every session is spot on and tailored to exactly what I need, and I always walk out feeling super refreshed and glowing. The vibe is clean, calming, and welcoming, and the staff are all so kind and attentive. I did have a small scheduling issue, but they handled it promptly, apologized, and made it right. Great customer service all around!

The facility is so clean. Not so crowded and my Executive Massage combo was amazing…read more Theres some snacks in the vicinity and water dispenser for hydration.

Review for Immersion Spa ‍…read more I absolutely loved this place, and to this day, I still miss it. When I lived in the Bay Area, I was a faithful and loyal customer at Immersion. It became one of my favorite self-care rituals. I would bring family and friends, and I went regularly--about once every quarter. It was something I always looked forward to. There is currently no Korean spa in Charlotte, North Carolina, where I live now, and the closest option is in Atlanta. So yes... boo-hoo. Nothing quite compares to this experience. What made Immersion special was the sense of freedom and relaxation the moment you walked through the door. The spa is thoughtfully organized, very clean, and beautifully maintained. You store your belongings in secure lockers, receive a waterproof wristband, and then the entire experience begins. I always arrived at least 90 minutes before my massage so I could fully enjoy the amenities. That extra time was part of the magic. My favorite features included: * The hot tub and invigorating cold plunge * The wet sauna and dry sauna * The gentle, calming warmth of the Himalayan salt room * Complimentary roasted tea and water * High-quality bath and shower products in the women's area * A peaceful, well-run environment with clear structure and cleanliness standards Everything felt intentional and relaxing. My go-to service was always the Fusion massage, which blends shiatsu and deep tissue techniques using organic coconut oil. The therapists were incredibly skilled and intuitive--they knew exactly how to work out tension and restore balance. Some of the best massages I've ever had were here. Over the years, prices have increased slightly--as they have everywhere. I remember paying around $100 before COVID, and later seeing it closer to $130. Even so, the value of the experience made it worth every dollar. I was there hook, line, and sinker. A few practical notes for future guests: * Parking is limited and shared with neighboring businesses (including Kumon), so timing matters * The spa has separate men's and women's areas * No outside shoes are allowed inside the spa * Clothing is optional in designated areas, which is standard for Korean spa culture * Plan to arrive early to fully enjoy the amenities before your service One service I personally never tried was the traditional Korean body scrub. I watched others experience it, and while many people love it, it looked a little too intense for my taste. That said, the massages and spa amenities are absolutely exceptional. If you're considering a membership, it's worth exploring. This is the kind of place that becomes part of your routine once you experience it. I still haven't found anything in the Southeast that truly matches the level of service, atmosphere, and overall experience of Immersion. I keep looking--but this one set the bar very high. Treat yourself. You deserve it.

Booked a hot stone session here yesterday since my back was feeling pretty stiff. Stones were nice…read moreand warm, and felt like a different person walking out. Everything is just relaxed now.

Called an hr before closing but they said they were closed. Male callers get appointments no matter…read morewhat.

Had a wonderful massage , i have to say Olive was amazing , I felt so relaxed after , and she…read moreworked on the issues I was having with my back , and I felt so much better after the massage !

Updated from a 1 star because of how they approached this situation…read more I got a message from them privately and was given the opportunity to try a different therapist. This offer alone makes me feel a lot better. Maybe I was just there on an off day.

Absolutely the best massage I've experienced. I requested the deep tissue and felt re-energized…read morefor the weekend. Lovely people! I highly recommend ~

The best massage in the Bay Area! We have tried multiple locations at various price points and…read moreHeathland is by far the best in terms of massage therapists, location and value. Their online booking system is also very convenient and there is easy parking in their lot. The offer a 5 massage package (you get a discount if you pre-pay) and we usually get those. The signature massage (mix of Thai massage and other techniques) and Swedish massage are both excellent. If you have any areas of focus you can let them know beforehand and they really do their best to focus on your problem areas. I highly recommend them and have been disappointed with other massages after I started going here :)