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Unleashed Spa

4.5 (357 reviews)
Closed 9:00 am - 5:00 pm

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Services - Unleashed Spa

Bath and groom only

Full grooming

Pet haircut

Unleashed Spa Photos

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Recommended Reviews - Unleashed Spa

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Reviews With Photos

Oscar gets perfectly groomed at Unleashed Pet Spa!
Lisa M.

Excellent Groomers! A++++ The owner is great and cares about the customer and the pet! I've taken Oscar there many times and highly recommend!

Winston

I have been coming here for ... I want to say over a decade. 10 years!! They have always always been above and beyond in terms of professionalism, friendliness and beautiful grooming! My dogs always come out looking fresh and happy - tails wagging, butts wiggling. And that's what it's all about in the end. A happy clean doggy. Thank you to Kim and her wonderful team

Elei Z.

Highly recommend! My dog was a little nervous at first, but the staff took great care of her. I wanted her fur cut nice and short, especially her butt. Not only did they provide a stylish cut, but they also ensured my dog's comfort and addressed specific concerns. It's evident that they genuinely care about the animals they work with, and that level of dedication is truly commendable. They possess the expertise, compassion, and skills needed to provide top-notch grooming services. My dog not only came out looking fabulous but also seemed more confident and happy after her visit and getting to know the staff. I'm grateful for their exceptional care and attention to detail, and will definitely be returning for future grooming needs.

Maddi H.

Wonderful experience. My dog is prone to anxiety yet walked out proud, calm, fluffy, and absolutely GORGEOUS. Highly recommend.

My dog GIR thrilled with her new cut
Andrew T.

Here's a picture of GIR looking very cute! She could not be happier with her cut. Shannon did a great job!

Nigora R.

Once again, Unleashed Spa did a superb job for my dog Bigi! I want to thank Samantha for giving Bigi the perfect cut and her patience! Everybody is gushing over how he looks!

Mimi T.

I've been taking my fur baby Munchy (Shih Tzu) to this place for about 2 years and it's been a wonderful experience. Dana her groomer is professional and caring. She always does an amazing job and I notice that my baby Munchy is always happier after grooming! Highly recommend!

Ava R.

Just took my 2lb 16 week old puppy here for the first time. It was her first time getting groommed!! Kim the owner was so kind, and the groomer, Karina was so gentle, patient, and lovely. I'm happy that they eased my dog into grooming-- I asked for a particular cut and they were transparent saying if my puppy was too scared they'd trim her just a bit instead of traumatizing her for the first time by doing the short cut I requested. I cannot wait to come back here. Attaching before and after photos.

Before and after
Abigail T.

What a transformation! The spring glow up for this lil rascal was worth it and groomer Marina was very kind to both pup and owner. Thank you!

Scarlette O.

When Han gives Lady Waggs an impeccable hand-cut for her birthday, red bows and all. Both mum and pup are smiling cheek to cheek! It's officially ten years, and Han is still our couture groomer with scissor skills. There's some special magic involved, or perhaps the blueberry facial she receives. Always accommodating, literally like clockwork I received a phone call once grooming was complete. Truly when I say I fly in, drive-in, or whatever - it is no joke. This is family & I appreciate the TLC my child receives. Thank you, Freddy, at reception for making our day, it was a pleasure, and you were not only accommodating, polite and all smiles - but just simply gracious. I adored hearing, "Lady Waggs mum is here to pick her up, " in a calm and reassuring voice. ***Please note, I require hand cutting via scissors due to Lady Waggs breed. Hand cutting is extra. *Toothbrushing is also offered à la carte, as well as many other services.

Before and after of my Maltipoo
Amey C.

This is my first time bringing my pup to a professional groomers. I requested a quote on yelp and called for an appointment. The process was easy and professional. I briefly told Han, that I wanted a more teddy bear cut for my puppy, Katsu. I even provided a few photos that I looked up on Pinterest, and I am blown away with the results! He came out a totally different dog, I almost couldn't recognize him. I am very very happy with how everything went and will be returning again when katsu starts looking scruffy again. Thanks a lot Han!

Augie after his fresh haircut from Marco!
Liana W.

Unleashed is a great staple for all the pups in the area! The woman working the front desk is always super friendly, warm, and welcoming. My dog Augie has been going to Marco for over a year now and he always comes back looking impeccable. Marco is an amazing groomer who pays attention to detail, and he's the definite go-to if you have a small dog like my Havanese!

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Business owner information

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Alec P.

Thank you so much for the kind review! Olive is the cutest.

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Great self-service dog wash space. Staff was very friendly. I'll come back again.

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8 years ago

Awesome job just wish I got her shaved a little shorter but she was so happy as was i

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8 years ago

The attention to detail here is ridiculous. My cat always returns smelling and feeling better than he left. Ashley is so good to my Russel.

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Unleashed Spa Reviews in Other Languages

Ask the Community - Unleashed Spa

Do you use heat dryers to dry the dogs? If a hair cut is taking 2.5 hours including a bath and dry and cut I assume your drying the coat with heat?

No we do not. Heated dryers are illegal in NY and aren't needed. We use high velocity dryers and fan (room temperature) dryers

Do you offer a "show cut" option for Pomeranians? Trying to find a groomer who will be able to execute a show cut. Thanks

Absolutely!

Do you guys do cats?

Yes we do!

Does this location offer a self wash and if so what is the cost?

Yes, we do. It's $25. We provide everything you need to wash and dry your dog. We have plenty of shampoo options, towels, brushes and a professional dryer. Please note that NY law requires you to bring proof of up to date Rabies, Distemper and… Read more

Do you guys provide hand stripping service?

Yes, we do!

Hi, you give classes to learn grooming? I really want to learn 🙂?

No, I’m sorry we do not. Thank you.

Hi how much is a grooming for a mini Australian Shepard? And do you have someone that's familiar with grooming for an Aussie? Thank you

Hi u guys did an amazing job on my poor old matted Persian cat Missy. I will forever be greatful to U. I have a medium size peekaboo dog, pekenese and poodle. How much is a simple groom, cut hair,wash and blow for Sophia...?

Hi, I'm so glad you are happy with the groom for Missy. Which type of dog is Sophia?

Do you guys do bunnies?

No, I'm sorry we do not. Thank you.

View All 11 Questions

Review Highlights - Unleashed Spa

Han has a way with Furry and amazingly Furry comes home handsomely groomed and Han is no worse for the wear!

Mentioned in 35 reviews

Read more highlights

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Hair Of The Dog - Flawless groom every time

Hair Of The Dog

(61 reviews)

Midtown East

So done. Molly has…read morebeen getting groomed by Laura for eight years. She's an excellent groomer, but she is not great at running her business. Molly has had standing appointments every month, but they're not always followed up, and sometimes, I don't even know when her appointments are. I had expressed my concerns with Laura in the past. Last month, I was supposed to go away on vacation. We had already booked Molly's appointment before my vacation, so I wasn't concerned about it. I asked her for a status update on the day of, and she told me that she had moved her appointment date, and "sorry I didn't update." She didn't even ASK ME if this schedule change was okay to begin with! What the hell? Who is she to just move things around without asking me? When I expressed my frustration at the time, she gave me a very curt/dismissive reply. I called her out on it, then she blamed texting as the reason why it came off that way. Then guess what: work on your texting/communication skills, if that's the way you choose to communicate with your clients. Not to mention that whoever is helping her run the business side of things (Tammy) has been super rude. She even tried to get me to RETROACTIVELY sign a fuel surcharge document for the prior month, when this had never been discussed with me. All of her responses (via text) are super curt, dismissive, and rude. That air of superiority does not work for me. All of the negative reviews about the customer service are accurate. Things were so bad at that time that I texted Laura and said that while I've appreciated everything she had done for Molly, we were going to have to part ways. She and I discussed it, and I was convinced to stay with her. She told me about what she had been struggling with, and I was compassionate to her situation. Things got better for a bit, but not for long. That's the key issue with this place: there is a lack of consistency. Things look "better" for a bit and then drop back into the abyss. Today was the straw that broke the camel's back. Her truck needed servicing. I understand that those types of things are not predictable. Of course I would be understanding of this, but each month comes with some sort of issue. It's hard to consider this a "one off" when it happens more frequently than not. I expressed my frustration and she said she's apologized in the past. I told her that this is causing me anxiety each month. Getting my dog groomed, when her schedule is already booked, should not be this stressful. Her reply: "It is unfortunate that you feel that way. The only anxiety I had today was that I could get my truck repaired in time to not let my people down, and that it wasn't a giant bill. It is my hope that you feel better." It was clear from her response that she has no empathy for others, despite being someone who's used her own mental health issues as an excuse for her past transgressions. "The only anxiety that I had today..." part basically makes it seem like she's diminishing my feelings about being dismissed nearly on a MONTHLY BASIS. So apparently, it's only about herself. By her saying "it is unfortunate that you feel that way," it was clear that this is over and that this is completely irreparable. She takes zero ownership and had no insight into the fact that it's not just about today -- everything is additive and I have not seen things go smoothly for a long time. Apologies can only go so far. She also told me: "I agree that it would be nice if things always ran smoothly all the time, but sometimes we just have to roll with it." There's been a lot of back and forth for many years, a lot of schedule changes, a lot of Molly getting dropped from the schedule, lack of communication, etc. I had been loyal through all of it. I've BEEN rolling with it. Yes, of course it would be nice of your clients to be flexible from time to time... but it shouldn't be all the time. The tone of that also feels like she's asking ME to shoulder HER burden. Unfortunately, it is just time to part ways. They seem to charge a missed appointment fee if cancelling less than 48 hours in advance, and whole amount for no call, no show. Apparently, respect or this policy isn't a two way street. If you notice from other reviews, she's lost several loyal clients due to rudeness and lack of reliability. One of the other reviews says that they cancelled him 30 minutes prior to the appointment, using COVID as an excuse - and one of the groomers gave him a snarky reply: "I'm sorry this how you are reacting due to being rescheduled during a National crisis." It's these types of unwarranted, inappropriate, snarky remarks that I've gotten so used to from some of their people. This is clearly the norm of how they speak to people, which it shouldn't be. Perhaps she should spend more time on her business and less on her chickens.

Can't believe I have yet to review this wonderful business…read more Laura has been grooming my shih tzu Cooper every month for the last 6 or 7 years. We have used her when we lived in flatiron, Brooklyn heights and now park slope. She does an incredible job every time and is super knowledgeable about pet health and well being. Cooper has always had skin allergies and she often offers great resources and ideas. I initially switched to Laura from a store front groomer because I hated how crowded and chaotic the place would get. With hair of dog, your pooch gets one on one attention and is well taken care of. Especially great option for anxious dogs. The convenience of the groomer coming to you was an added bonus that I can never turn back from. Also love that Cooper always leaves with a cute new toy!

Unleashed Spa - groomer - Updated May 2026

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