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    Le Pet Spa

    4.9 (76 reviews)
    Closed 10:30 am - 7:00 pm
    Updated 1 month ago

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    Recommended Reviews - Le Pet Spa

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    Reviews With Photos

    Winston
    Tlpnyct L.

    I can't say enough about how wonderful this place is, from Julie at the front who kept me informed about possible openings for our grooming to Mong the groomer everyone was super sweet. When we picked up our doggie he was happy and beautiful.

    My cavapoo and I come to Le Pet Spa every month and a half or so, and we always get amazing service! The owner Judy is very responsive and kind, and keeps meticulous notes on how you prefer your pet to be trimmed. The prices are fair and they don't nickel and dime you for each thing (like how Biscuits & Bath charges extra for teeth brushing, gland expression, nails, etc.). It's so lovely being able to have your dog with this team for a few hours and not worry about how they're being treated and their safety. I'm so glad I found this place for my boy and I hope to be coming here for many years to come

    Karen M.

    I believe in supporting local businesses and they've been in BPC longer than I have (1993 for me). I've gone there immediately after getting a rescue dog on two separate occasions. They're very helpful and kind. The owner gifted my little Chi Coco a bone she loves to chew on in her crate and he adjusted and put her harness on for me. Love these guys!

    First hair cut!
    Robin Z.

    They do an incredible job here! We brought our puppy in for her first haircut and I'm so impressed with the way it turned out! The people who work here are incredibly nice and really do groom your pet the way you want. The price is a bit expensive but I think it's totally worth it because they really do a full range of grooming. Not only did they wash and cut her hair but also cleaned her eyes, ears, and butt and also cut her nails. Tot came back super fluffy and soft and smelled terrific and the way her hair has grown out is perfect. She also didn't seem too shaken up (she usually despises baths) so they are clearly very good with your pets. We will definitely be coming back and if you haven't tried them out, you definitely should!

    Steph C.

    Happened to just be walking by in my new neighborhood and found this place open and walked in for two dog trims. My dogs squeal and cry and whine and wiggle like no other whenever I try to trim their nails at home, yet they came in and out of here quickly and quietly. The Groomers were professional and sweet to my dogs who did not love being there. Definitely will be coming back.

    Evelina K.

    These guys are the best! Our dog Simba isn't the easiest to work with and sure does not like bath time but every time he walks out of le pet spa he looks like a million bucks and is so happy! We are beyond grateful to have found such great pet groomers that we can trust and that do such great work! Highly recommend!

    rex
    Abie S.

    I live nearby & was looking for a groomer & decided to try it because of the great reviews. so glad i did!! they were accommodating with scheduling & when i asked them to call me if they had an opening sooner than my appt, they did! they made sure to listen when i gave instructions of how i like his hair & even called me to double check when they realized i forgot to mention his tail. i know he is not an easy boy to work on but they said he did great & he came out calm & happy with the best haircut ive seen!!!! will definitely be back.

    Madeline N.

    Absolutely loved our experience with Le Pet Spa!! Judy was so kind and helpful. I live in another state, but needed to coordinate Brooklyn's grooming. They were very helpful getting her vaccine records from our vet in NC, coordinating with me and my family, and took wonderful care of her! Her cut looks great and three days later, she still smells so good! Super reasonable price for the TLC they gave our pup! Definitely going back!

    @Abbyeeeeepoo freshly groomed from Le Pet Spa.
    Moe M.

    My new go to groomer for our lil fur baby! We just moved to NYC from LA and searching for groomers was not easy. When searching for NYC groomers, 9/10 places looked ridiculous (sorry NYC). Prior to coming to Le Pet Spa we took a risk on another groomer last month. It. Was. Horrible. So we were so scared to try another place and luckily Le Pet Spa is THE ONE. 1) the haircut itself is wonderful. 2) Judy and Phil are amazing people. I can see why they have been around for 28 years!

    Sophie's perfectly groomed haircut!
    Natasha S.

    New to downtown I was looking for a good dog grooming place, and wow am I happy I went with the reviews for Le Pet Spa. They truly do deserve all 5 stars. I felt comfortable the second I walked through the door as I was greeted by Judy (who is probably the warmest woman in all of NYC). She asked specifics in regards to grooming, and if there were any special conditions they should know. We then walked to the back where she kindly introduced me to the groomers who were all full of smiles. We went over the details (with I believe his name is Kwan) and I handed her over. When I came to pick her up she came out wagging her tail looking absolutely fabulous! What a fantastic job they did! We will be returning here on a regular basis, and not just for grooming but for everything. Le Pet Spa is full of the most friendliest, helpful, knowledgeable staff. I highly recommend.

    Mila, after her cut as soon as we got home
    Martina D.

    I've never taken my cats to a groomer so I was a little nervous. Both of my cats are Persians, and they do need to be brushed out quite a bit. Neither of them love being combed or brushed, but Mila in particular is really not into it. She started getting a little knotty when I went away on vacation for a week in February and my mom and sister didn't remember to comb them. For one reason or another, over a month later, it became impossible to comb out the big knots that had matted. I knew it was uncomfortable for her since the fur tugs on the skin when it's in that condition. So I started just cutting them out. I didn't care it looked like I had butchered her, I just wanted her to be comfortable... I realized I could not do this by myself and there were too many knots for me to get out myself since she won't sit still for more than a minute when I try to comb her. The reviews looked solid, and it's pretty close to where I live. I dropped her off at 10:30 and came back 2 hours later when they had finished. Everyone who worked there was nice, and Mila was completely fine. There were horror stories in reviews for other places about how the owner suspected a sedative had been used. Or one review was about how this guy witnessed the groomers slamming the dog around in the sink because it kept trying to jump out. I was told Mila was actually good and easy going. I think she looks so cute and funny. Not sure how she feels but I needed to be done. I'm really happy about how she was taken care of as well as how I was treated. I definitely recommend this place to anyone with a cat or dog.

    Nigel and Spencer freshly groomed
    U. U.

    Very friendly staff and they did an awesome job with Nigel and Spencer's grooming. The prices are comparable to prices for grooming in Manhattan so I wasn't really expecting a bargain or anything, but they did an outstanding job on their hair and I couldn't have been happier. They also provide free delivery so I have ordered the big 25lb bag of dog food from them and other trinkets delivered as well. They do it same day. Good deal. Their prices on dog food and other items (even though they say they can even be cheaper than Petco) are a little bit more expensive than they are in other parts of town but for the convenience, I think it's worth it. If I am walking the dogs and happen to feel that the boys need a treat or a new toy, I just pop right in and we are greeted by the cute (and large) house dog. The boys just love it there. For my pets' needs, this is now my one-stop shop!

    Max before.  Happy but very matted.
    Xtina G.

    Wonderful, skilled, and kind groomer. I adopted a 10 month old shih tzu mix from a family that could not care for him anymore. His ears were severely matted to the point they could not even lay flat against his head because there was so much hair tangled and overgrown. His hind quarters were the same way with patches of matting throughout. They took him in one day after I tried to get an appt. They apologized for not being able to take him right away since they were completely booked before the holiday. Max came out looking 5 pounds lighter without all that hair. They did a wonderful job shaving him down, but not too close that you can still see his beautiful patterned coat. They also left a nice poof at the end of his tail. Max seemed happy and not traumatized or in pain at all after the experience. Prices are average for Manhattan. The shop is very convenient to where I live and their care won me over. I bought a 5 package deal on the spot (slight discount) to keep Max looking like a happy, healthy, fellow.

    Perfect haircut !

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    4 years ago

    Love Le Pet Spa! They are super friendly and always take good care of my chihuahua when he needs grooming

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    We get our mini-poodle groomed here. The service is great and they are very attentive. Julie is very nice and responds quickly.

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    Page 1 of 2

    Ask the Community - Le Pet Spa

    I have been trying to call you since yesterday. No one is answering. Is there a better number?

    Sorry but we were experiencing some interrupted phone service yesterday, but Verizon has since addressed the issue. If you would like to leave your number, I would be happy to call you back. Our apologies for any inconvenience.

    How much is it for boarding a Maltese for two weeks?

    They don't provide pet boarding.

    Don’t See Your Question? Ask Away!

    Review Highlights - Le Pet Spa

    We are so sad to move out of BPC after many years of being taken care of by Judy and the team at Le Pet Spa.

    Mentioned in 11 reviews

    Read more highlights

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    Hair Of The Dog - Flawless groom every time

    Hair Of The Dog

    (61 reviews)

    Midtown East

    So done. Molly has…read morebeen getting groomed by Laura for eight years. She's an excellent groomer, but she is not great at running her business. Molly has had standing appointments every month, but they're not always followed up, and sometimes, I don't even know when her appointments are. I had expressed my concerns with Laura in the past. Last month, I was supposed to go away on vacation. We had already booked Molly's appointment before my vacation, so I wasn't concerned about it. I asked her for a status update on the day of, and she told me that she had moved her appointment date, and "sorry I didn't update." She didn't even ASK ME if this schedule change was okay to begin with! What the hell? Who is she to just move things around without asking me? When I expressed my frustration at the time, she gave me a very curt/dismissive reply. I called her out on it, then she blamed texting as the reason why it came off that way. Then guess what: work on your texting/communication skills, if that's the way you choose to communicate with your clients. Not to mention that whoever is helping her run the business side of things (Tammy) has been super rude. She even tried to get me to RETROACTIVELY sign a fuel surcharge document for the prior month, when this had never been discussed with me. All of her responses (via text) are super curt, dismissive, and rude. That air of superiority does not work for me. All of the negative reviews about the customer service are accurate. Things were so bad at that time that I texted Laura and said that while I've appreciated everything she had done for Molly, we were going to have to part ways. She and I discussed it, and I was convinced to stay with her. She told me about what she had been struggling with, and I was compassionate to her situation. Things got better for a bit, but not for long. That's the key issue with this place: there is a lack of consistency. Things look "better" for a bit and then drop back into the abyss. Today was the straw that broke the camel's back. Her truck needed servicing. I understand that those types of things are not predictable. Of course I would be understanding of this, but each month comes with some sort of issue. It's hard to consider this a "one off" when it happens more frequently than not. I expressed my frustration and she said she's apologized in the past. I told her that this is causing me anxiety each month. Getting my dog groomed, when her schedule is already booked, should not be this stressful. Her reply: "It is unfortunate that you feel that way. The only anxiety I had today was that I could get my truck repaired in time to not let my people down, and that it wasn't a giant bill. It is my hope that you feel better." It was clear from her response that she has no empathy for others, despite being someone who's used her own mental health issues as an excuse for her past transgressions. "The only anxiety that I had today..." part basically makes it seem like she's diminishing my feelings about being dismissed nearly on a MONTHLY BASIS. So apparently, it's only about herself. By her saying "it is unfortunate that you feel that way," it was clear that this is over and that this is completely irreparable. She takes zero ownership and had no insight into the fact that it's not just about today -- everything is additive and I have not seen things go smoothly for a long time. Apologies can only go so far. She also told me: "I agree that it would be nice if things always ran smoothly all the time, but sometimes we just have to roll with it." There's been a lot of back and forth for many years, a lot of schedule changes, a lot of Molly getting dropped from the schedule, lack of communication, etc. I had been loyal through all of it. I've BEEN rolling with it. Yes, of course it would be nice of your clients to be flexible from time to time... but it shouldn't be all the time. The tone of that also feels like she's asking ME to shoulder HER burden. Unfortunately, it is just time to part ways. They seem to charge a missed appointment fee if cancelling less than 48 hours in advance, and whole amount for no call, no show. Apparently, respect or this policy isn't a two way street. If you notice from other reviews, she's lost several loyal clients due to rudeness and lack of reliability. One of the other reviews says that they cancelled him 30 minutes prior to the appointment, using COVID as an excuse - and one of the groomers gave him a snarky reply: "I'm sorry this how you are reacting due to being rescheduled during a National crisis." It's these types of unwarranted, inappropriate, snarky remarks that I've gotten so used to from some of their people. This is clearly the norm of how they speak to people, which it shouldn't be. Perhaps she should spend more time on her business and less on her chickens.

    Can't believe I have yet to review this wonderful business…read more Laura has been grooming my shih tzu Cooper every month for the last 6 or 7 years. We have used her when we lived in flatiron, Brooklyn heights and now park slope. She does an incredible job every time and is super knowledgeable about pet health and well being. Cooper has always had skin allergies and she often offers great resources and ideas. I initially switched to Laura from a store front groomer because I hated how crowded and chaotic the place would get. With hair of dog, your pooch gets one on one attention and is well taken care of. Especially great option for anxious dogs. The convenience of the groomer coming to you was an added bonus that I can never turn back from. Also love that Cooper always leaves with a cute new toy!

    Le Pet Spa - groomer - Updated May 2026

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