1. Unleashed by Petco

0

Simi Valley, CA

Cancel

Open app

Search

Unleashed by Petco

3.7 (46 reviews)
Closed • 10:00 am - 7:00 pm

Services - Unleashed by Petco

Private dog training

Bath and groom only

Unleashed by Petco Photos

You might also consider

Recommended Reviews - Unleashed by Petco

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration

Reviews With Photos

Dianne A.

I tried a new brand of potty pads and after using 5 decided they just weren't working. They were too light-weight and would waft as the pups went by - not good as this attracted their attention and next thing you know they're thrashing them. But to the point... I decided to try to return them to the store. I couldn't find the receipt but I was going to try anyway...the worst they can do is say "no", right?. My sis thought I was insane. When I got there I explained the situation to the girl at the counter. She didn't bat an eye...no problem she said. No receipt? No problem again. They gave me a store credit, which I immediately used on other products. To be honest, I was surprised they took them back. They demonstrated a level of customer service that is getting harder and harder to find. They have a customer for life in me.

My girl dog Lucy and Goldie love the healthy pet food at Petco unleashed they love to go in there and visit

See all

13 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

11 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Ally R.
0
71
19

9 years ago

Natalie was awesome took the time to walk around and help me stuff for my new yorkie. Love this store

Helpful 0
Thanks 0
Love this 0
Oh no 0

10 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

14 years ago

Helpful 1
Thanks 0
Love this 2
Oh no 0

14 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 1

Page 2 of 2

Ask the Community - Unleashed by Petco

Review Highlights - Unleashed by Petco

“Ellington was exceptionally very nice and so helpful!”

Mentioned in 2 reviews

Read more highlights

You might also consider

Cosmopawlitan - Standard Poodle

Cosmopawlitan

(149 reviews)

I had a great experience at Cosmopawlitan Simi Valley with Carolina M.! I scheduled a Pina…read morePoochlada (full haircut) for my dog, and from the moment we arrived, the staff was happy, friendly, and welcoming. When I returned early to pick up my dog, I was greeted again by the same friendly and polite staff. Best of all, my dog looked fantastic! I highly recommend Cosmopawlitan Simi Valley and Carolina M. for their excellent service and care. We will definitely be back!

1 Star - Extremely Disappointed with the Grooming…read more UPDATE: What started as a disappointing grooming experience has turned into an extremely disturbing experience with the owners of Cosmopawlitan Grooming. I have brought both of my poodles to this salon multiple times and have even sent messages complimenting their work when I was happy with the results. I believe in giving credit where it's deserved, but I also believe customers have the right to speak up when a service falls significantly below expectations. I brought Benny in requesting a specific poodle haircut. The result was extremely disappointing. His head was uneven, poorly shaped, and lacked proper blending and a professional finish. This was not simply a matter of his hair being cut shorter than requested. The quality of the haircut itself was unacceptable to me. The salon attributed the result to matting behind his ears. I understand that matting can sometimes require shorter grooming, and I would never want my dog subjected to unnecessary discomfort. However, that does not address my concerns about the uneven shaping and overall workmanship. Unfortunately, what happened afterward was far more concerning. When I complained, one of the owners, Sydni, sent me a lengthy message blaming me for the situation, suggesting that I was intoxicated, and explicitly threatening to publicly release surveillance footage if I posted a negative review. Another owner, Luis, subsequently contacted me and initially appeared interested in resolving the situation. However, the communication escalated further. In written messages, he specifically referenced my own business and the communities where I operate, stating that Sydni wanted to show my clients and others how I supposedly behaved while intoxicated. I categorically deny that allegation. He offered a refund, but repeatedly made it conditional upon removing my negative reviews. He also stated in writing that if I accepted the offer and deleted the reviews, they would not publish the video. Luis later apologized for the intoxication comment and said he would correct that assumption with his employees. Nevertheless, the pressure to remove my reviews continued. After I stopped responding to their text messages, Luis called me. During that conversation, he again demanded that I remove the reviews and threatened to publish the surveillance footage and accusations about my alleged intoxication. I found these communications intimidating, particularly the repeated references to my personal and professional reputation. As a fellow business owner, I understand that mistakes happen, employees deserve support, and customers can sometimes be difficult to please. However, I believe professionalism is demonstrated by how a business handles complaints--not just how it treats satisfied customers. I originally wanted my dog's grooming concerns addressed fairly. Instead, I found myself defending my character and my professional reputation over a haircut. I have preserved the written correspondence and photographs documenting my experience. I am sharing this because I believe prospective customers should know not only about the quality of the service I received, but also how my complaint was handled. Customers should be able to leave honest reviews without feeling pressured or intimidated into removing them. Before and after pictures for reference

Unleashed by Petco - pet_training - Updated November 2026

Loading...
Loading...
Loading...