First off great customer service! Ellington and his colleague were so kind to us. They had a great clearance selection of high quality Kong dog toys as well. They have all the essentials I need for my pup when I visit town! read more

Handy location that carries a good variety of almost everything needed for our furry friends. Great if you need some pet food, a new toy, or maybe something like pet suppliments. read more

Unleashed by Petco - Say hello to my little friend. She matches my beard. Maggie. - Pet Training Near Me - Simi Valley, California

I'm giving 3 stars just because the employee Daisy is a little harsh in the way she communicates to customers. Other than that I love the doctor who gave my cat their shots(: thank you! read more

Shoutout to Danielle who not only made friends with Lucy puppy but found her a Chew-Proof frisbee as well.

Recently had to pick up dog treats for the animals shelter I work at. I was unfamiliar with this location but the employees were very helpful in aiding me in finding the specific item I was there to buy. Overall a positive experience. read more

DO NOT use the Vetco Clinic here! We had an appointment for ONE simple rabies vaccine and still had to wait over an hour and a half, despite booking an appointment in advance. Absolute waste of time! read more

Smaller shop but had a lot of the items we would need. It is within walking distance from the house so we could take our dog with us and he can enjoy the experience. read more

It's just rediculous how an entire industry has been put together to not just feed, I'd be fine with that, I'm going to say gorge themselves on the basic principle that Americans love their pets! Just about every single item in these stores are overpriced, with the exception of their loss-leaders! But rarely do you see anyone walk in, pick up a sale item and walk to the register, it doesn't happen. I recommend other stores like Smart & Final where you'd find the same exact dog food for literally 1/2 the price. And then if you haven't seen Chewy, PLEASE DO! We have 7 animals and Snow White (The Wife!) also volunteers at ALL the local shelters so we love animals. But I find it appalling that these jackwaggons openly prey on people who think they're getting a good deal or just simply don't have the means to shop 236 different stores to feed their animals, we all have to work to feed these animals. All I'm proposing is have a conscience, mark ups are OK, but don't be a "khazeer" Frank! You know what's a khazeer Frank? That's a pig that don't fly straight!!! Folks please note that in their reply, there is not a single debate about their prices by Jennifer! read more

I tried a new brand of potty pads and after using 5 decided they just weren't working. They were too light-weight and would waft as the pups went by - not good as this attracted their attention and next thing you know they're thrashing them. But to the point... I decided to try to return them to the store. I couldn't find the receipt but I was going to try anyway...the worst they can do is say "no", right?. My sis thought I was insane. When I got there I explained the situation to the girl at the counter. She didn't bat an eye...no problem she said. No receipt? No problem again. They gave me a store credit, which I immediately used on other products. To be honest, I was surprised they took them back. They demonstrated a level of customer service that is getting harder and harder to find. They have a customer for life in me. read more

Unleashed by Petco - Pet Training Near Me - Simi Valley, California

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I stopped in realizing as I walked in it was 3 minutes till closing. I just had a quick question on whether or not they carried a product I was looking for. I said To Whomever the dirty blonde haired woman was behind the counter . She turns around doesn't say hello just snaps back you've got one minute I'm closing. I looked at her a second and she glared at me. So I told her forget it I'll go to Theresa's pet store. They are farther from my house but at least I know I won't get that rudeness. I'll never shop here again. This was 11/30/18 at 7:57pm read more

Up until today I would give Unleashed 5 stars for all the great service we've had since the store opened . . . but not today. Today's rating would be one star or less, if possible. When I walked in the employee behind the check-out counter was yawning and continued to do so during my time in the store including when I went to check out . . . she yawned in my face. In addition, several ailes were completely blocked with new inventory on carts and on the floor. I had to move several boxes to get to the item I wanted. When I mentioned this to her, after she stopped yawning, she said "we're real busy and can't get to it right away. There was only one other customer in the store at the time and one other employee who was breaking down boxes at the front of the store. read more

This pet store is a smaller version of Petco. They have a concentrated amount of products in a smaller store. What I love a lot about this location is that the employees are so friendly, they have a great selection of the various dog and cat food brands we use, and they price match lower prices (from petco website and other brick and mortar retailers). read more

I was out of my healthy dog food that I bought that a large pet food store in Moorpark and I found unleashed pet store they had the wonderful healthy dog food that my dog eat at the same reasonable price I was even able to take my dog Lucy in the store and she had a great time read more

Unleashed by Petco - My girl dog Lucy and Goldie love the healthy pet food at Petco unleashed they love to go in there and visit - Pet Training Near Me - Simi Valley, California

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Pretty decently stocked pet store with a wide selection of foods to include natural foods for the health conscious owners. The layout is very simple and clean with a festive vibe without the overly cluttered space of your typical pet food store. While inventory may not be as deep there is a wide selection of a wide array of products. I think the concept is more like a convenience pet food store as opposed to a warehouse so think 7-11 compared to costco. All in all, a nice clean place that works in a pinch to meet your pets needs but if you have time you might consider shopping online to get a better bargain. read more

Went to return an item. Was greeted rudely by the clerk. Hen attitude didn't improve. I generally only go to.yhis store when in great need. I didn't need to be berated by this clerk. read more

Great customer service! Willie was nice wonderful aT helping find my dog food. Whenever I go there, it's always a welcoming atmosphere

This was a horrible experience ordering dog food for pickup. We ordered on line. We waited about 90 minutes expecting the order to be ready. It wasn't. Went back home to reorder. Took a screenshot of order. Didn't get dog food. Got very frustrated. read more

I can say without a doubt that I received excellent service while I shopped here today. When I entered the store an employee named Deni greeted me and ask me if I needed any help. This made feel very welcome which I appreciated. I was looking for a quality cat food for my new kitten that I got a couple days ago. Another employee named Gabi offered to show me some of the best options they had. They were explaining to me what was the best food. What I really liked was the fact they explained to me in an easy to understand way so I didn't get lost! They then checked me out at the register in a very efficient and kind manner. They were very excellent and I would highly recommend anyone to come to this store if they want the best service a pet store can have. read more

Had a bad experience here yesterday :( We've been using this store for a while. But have noticed that all the Tuna flavor cat foods are usually sold out. And when I needed a diuretic for my cat, the guy at the front counter said they didn't carry anything like that. But I looked right next to the hair ball medicine and there was a cat diuretic... Seems they don't know their stock. Also, a couple of times I've purchased food that has been opened in this store and have had to return it for sealed food. So, our kitty recently passed away and the kitty we still have has been very lonely. We decided to go in here yesterday for pet adoption day and adopt two new cats. The cages are shoved up front near the door so you can't bend down next to the cage without the door sliding open and shut. Frustrating for us and the cats. Next, the cages are next to the window at the end of aisles, but there is hardly enough room to manuever around the aisle ends to see the cages. That said, our real problem yesterday was that one of the female employees had brought her 3 kids with her to work and the kids were sitting on the floor in front of the cages so we couldn't get near the cages or see the cats. I asked the employee if the kids could move so we could pick out two cats to adopt and that's when she told me they were her kids. Well, they moved for about two minutes and then they were right back on the floor in front of the cages. We picked out one cat but couldn't even get to all the cages to see the other cats to pick out a second cat. What the hell?!?! I was so frustrated. Who lets their kids yell and poke at these poor babies while people are there to adopt? I finally just grabbed my hubby and we left. We will find somewhere else to adopt our cats. I am appalled that Petco wouldn't realize that excited kids scare cats and scare customers too. I'm really disappointed. read more

These people are the best. We brought our dog in for all 3 classes (beginning, Advanced and AKC training). When we first brought him in, he was afraid of everyone. Now he is a well-adjusted service dog, and he is amazing in public. They take the time to get to know each pet that walks through those doors. The staff is friendly, courteous and helpful. I would recommend them to anyone. read more

This place used to be good. They always had reasonable prices. Just went there today, May 14th, 2011 and something major happened. Their prices were horrible. Off the charts horrible. $2.29 for a 12oz can of Natural Balance. Down the road at an independent store it's $1.69. $17.99 for a bully stick. Paid $8.99 for the same size stick at this other store. $24.99 for a pack of dental bones. $14.99 down the street. You get the point. read more

Andrew & Shelby are two of the best employees! They always give amazing advice for my cat Dean & his sensitive stomach. The store is always kept extremely clean, the self serve litter station is always tidy, and the staff is knowledgeable. I wish I wasn't moving so far away from Simi, but I will definitely be back! read more

I am standing there waiting to get help as the cashier and a customer are talking about nonsense. Can't she tell that I needed help? I would think she would of noticed but she's just looked at me and didn't care. This is the last time I come in here. I'd rather just drive cross town then to come here ever again read more

There are people who love their pets, and then there are people who L....O....V....E their pets! For the latter group, simply popping into a generic Petco or PetSmart store for Milk Bones and a bargain squeaky ball won't do. What they crave is a special pet place with a boutique twist, and this is it. Petco, in their wisdom, figured this out... For young single people, married folks without kids or older empty nesters, their pets ARE their children and they will lavish them with every conceivable luxury they can afford. Whether that's special clothes and outfits, or shoes, or fresh refrigerated foods which are probably tastier and more nutritious than what you or I eat. I have a strong desire to preserve my Pom Pom's dignity and I refuse to dress him up in things which are simply too cute. Oh sure, I tried the doggie high-top Converse sneakers, and they were adorable, but it was obvious that he wouldn't be living in these things, so we returned them. Based on his affinity for eating bugs, dirt, hair and his own feces, he's obviously not a picky eater, so ordinary kibble will do. However I still visit here for the cool knick-knack or just to let him lap from a real doggie drinking fountain, which is only a few inches off the floor. So if you're an unabashed spoiler of all things furry, drop into Unleashed and check out their huge selection of . . . er, leashes, and other things. It's a pricey but cool place for your pampered pet. read more

I was driving down to Southern California from the Bay Area with my pup and forgot her food (My Perfect Pet). I wasn't sure what to do so I started looking up places that had it, and I found Petco's Unleashed in Simi. We called to make sure they have the type we needed. At first they immediate said, no, but then they thought of it and said, oh wait, I think we might. I asked them to check and they put us on hold and then finally came back and said they found it, and that they woukd hold it for us. Once we got there 2 guys were working. They both seemed a bit confused, but we went back to the freezer section and found the food. They seemed nice, but not super knowledgeable. Props for having The Smiths on. read more

Love love love this store!! I get private lessons for my puppy the staff is great Melissa Natalie and Ian are great they always greet me by name and always have hugs and pets for my puppy I live closer to the Moorpark store but I choose to go I'm here because of the staff ! read more

Unleashed by Petco - Pet Training Near Me - Simi Valley, California

Props to this place for having the treats that all of the Petcos used to carry in their treat bars! A few months ago all of the Petcos in my area changed their treat bars to some fancy, pretentious treats. My poodle had a sensitive stomach and is a picky eater to boot. She has been snacking on the same Petco vanilla pretzels for the past nine years and turns down anything else you offer her. I was starting to freak out that I couldn't get them anymore when a Petco employee in Moorpark told me this location still carried them. So grateful! This store is really cute, looks more like a boutique then a traditional Petco. I don't really do the whole dog boutique thing, but I will keep coming here as long as they carry those pretzels! read more

Meow Picked up some blue buffalo food for the pups. Small store, and no shortage of folks working there. A bit odd in some of the "sale" pricing, hand written price-tags always weird me out. read more

I just got a new puppy from the pound. The staff was extremely helpful in recommendations from food to training. I haven't had a puppy in a really long time. The store had a great selection of items, and they let my puppy run around the store on his leash. I am definitely returning to this store read more

This is my first ever Yelp review & I had to write one just bc of the phenomenal service I had with Will. I found what I was looking for in my price range. Thanks Will ! read more

I recently visited this Unleashed by Petco for the first time to pick up a clean up spray for hard wood along with a stop marking spray for my home. The customer service by Natalie (hope I spelled her name correctly) was excellent! She helped me by answering all my questions and pointed out the best products for my needs. I will be visiting this store again so I hope she is there again to assist me when I go back. read more

This store has good prices and excellent staff. I definitely recommend it - they are knowledgeable and helped set us up for our new puppy :) Jennifer, the manager, is absolutely incredible. The staff remembered us from our previous visits and even commented on our puppy and how much she has grown. The entire staff here has a fantastic sense of humor and unbelievable patience. I wasn't sure what type of chews to get for our German Shepherd after our Vet Clinic, and Tek (the head trainer) gave our puppy a treat, picked her up and handled her very gently. You know it's a good thing when a staff member has 5 dogs. Also, this store is flexible in terms of pricing, which is unusual in my experience for stores - we spent several hundred dollars on shots for our three dogs, and saw "Blue" dog food on sale so we decided to buy out the whole batch. Because we were buying a large quantity, they gave us a bulk discount - AWESOME! By far, this store has the best staff I've seen at a chain store; they are knowledgeable and friendly, give them a try. Note: the vet clinic isn't the cheapest in town, but it's worth it for how gentle they are with your pups. We could have saved approximately $50.00 by going to Kirby's for the same shots, but I wouldn't have gone in light of the treatment we received, the high level of customer service, and all the "give-mes" we received. They even have little things like "doggie play dates" - I can't say enough good things about this place, and will sincerely miss it when we move in 4 months. read more

I called to inquire about AvoDerm dry cat food. Who ever answered the phone was short and not helpful at all. I asked if they carried the turkey dry food, she just said nope we don't carry that one at this location. I said okay, which locations would you carry this particular kind. She said I don't know our the main Petco stores should carry maybe the one in Thousand Oaks. I asked about the Simi location confusing Petsmart with Petco and she was like I don't know if they do we aren't affiliated with them. Very condescending and sarcastic. I said clearly you wouldn't, I confused the two. Just very short and unwilling to help. I called a few more stores and those employees were very sweet, took the time in helping find alternative food for the time being as well and finding locations that provide the AvoDerm flavor of cat food. read more

I purchase my dogs food here since it's so close to home. I've never had an issue with the staff, they are all very friendly. Sometimes the coupons can be misleading but there's nothing the staff can do about that. They have a pretty wide selection of foods, toys, and snacks for its size. read more

We just got a new puppy and I was feeling a bit overwhelmed with all that we needed. Ian was super helpful and went the extra mile to help me not just pick out a dog carrier and car seat, but set up and install the car seat for me. The puppy in my arms hadn't had all her shots yet and he also helped get her into a carrier so I could keep her with me while we toured the store and picked out some bones and toys. That really made my day and I am very grateful! read more

My dog hurt her leg, and had a really bad limp going on. I called unleashed, and Will answered. I let him know the situation, and asked what I could do to help. He disclaimed from the beginning that he wasn't a vet, but he would suggest a certain aspirin, and a bandage to help with keeping the leg in place while it healed. I went in and talked to will, and he helped me find the right products, and was so incredibly helpful! Thank you again will! My pup is doing much better, and I feel relieved that I found a store to use in the future if I need any other help with my dogs! read more

If I have to shop at a chain store..its this one. The staff is always friendly, and knowledgeable. When it comes to Dog food at least....

Natalie was awesome took the time to walk around and help me stuff for my new yorkie. Love this store

Decently stocked store, as far as selection. However, your particular brand and type of food may be out of stock on occasion. If you don't see something particular on the shelf, be sure to ask in case they just received a shipment and haven't unloaded it yet. Friendly staff. read more

I love this place. The staff knows my dog by sight, they are always friendly, and all seem to love animals! They also have a great clearance section, I got a Kong ball for $4!!! read more