I originally had a positive impression of this company who packed the 26ft U-Haul we rented with furniture from my late mother's home to take to our home. However, when the furniture was unpacked, a large number of the items were damaged and broken. The professionals who were unpacking the furniture said they had never seen a shoddier job of packing. We are very disappointed as many of the items belonged to my grandparents. I have reached out to the owner and he has not yet responded. read more

These guys were amazing and fast!! We needed the extra hands for the heavy furniture and they did a fantastic job!! If I could take them to Florida with me, I would!! The rate isn't bad either and we really got what we paid for! They had all of our heavy stuff loaded up in less than two hours! Couldn't have asked for better service. read more

AMAZING!! SO thankful for the help of university movers during a pinch. They have a great price point, did the job as expected and I will definitely use them in the future! read more

Let me start with Wow! I just want to thank everyone at University Movers for helping me with a move out of town. These guys showed up early ready to go, extremely polite and professional the whole time. Treated my property with respect and was very cautious of the walls and flooring. There were moments I thought about saying watch this or becareful of that, yet as I was thinking it they were communicating it to each other. Completely eliminating my stress with how knowledgeable and attention to detail these guys were. I also want to apologize for delaying them with my late start that morning as well as giving them the completely wrong address to deliver to. Was expecting a much higher bill due to the time I wasted of there's which would've been Completely deserving yet i was only charged the amount quoted. So Thank you again University Movers. I will definitely use you guys again and will continue to refer you to anyone that's looking for solid, knowledgeable, respectful good of guys that will treat your stuff like their own. A++++ service that I guarantee can't be matched especially at their rate. read more

Worst moving company I have ever used. Very unprofessional and messed up the majority of my stuff! They left marks on the walls in not only the house they moved out of but my new house as well. Then they wanted to charge more then the agreed upon price. I would stay far away from this moving company. There are plenty better options here in town read more

Other reviews have mentioned billing "miscommunications" so beware! Everything else of how they run their business is deceitful and shady. They moved my sister in November 2023, was only given an over the phone quote of $375. Well on the way to the new location, they got lost for 2 hours! We attempted to call them to see where they went and they wouldn't answer to help redirect them. Eventually they arrive and the move is good. I never received an actual invoice and was charged $910!!!! I have attempted to call them over 30 times since November of 2023 with no answer or the rare answering of the phone. When they answer they give an excuse of can I call you back when I'm in the office and have never received a call back. Good movers but pay in cash is the lesson I learned here. read more

Did a great job moving my son into his college apartment. Will use them again for other moves. They are affordable and followed up on all communications. read more

We had a great experience with University Movers. They were professional, hard working and easy to communicate with. They unloaded a Baby Grand Piano and set it up with ease, not to mention lots of furniture and at least 100 boxes. I highly recommend them. read more

They charged us $265 total to move 1 king size bed from our house to the curb. Only 1 guy showed up to do the work.

Let this serve as a reminder(warning) to anyone that is even thinking of using this company to move to/from the Auburn/Opelika area. I don't normally write reviews or make comments about businesses and their practices, but this is something that needs to be said. If this review deters(saves) even 1 person, I think it's a job well done. Having said this, onto the scenario that played out with University Movers and my move. The move was from a single family home to an apartment unit. The house was in the process of being sold so most all furniture was already sold and gone. The house was rented out for the past year, and the tenant moved out, so the only furniture in the house was from my 2 bedroom apartment I was living in out of state while the house was rented out. Once the tenant moved out, I moved the contents of the 2 bedroom apt into the house with a 16' UHaul without any issues. I see on their booking page that 2 hours is the minimum... so I opt for the 2 movers + truck @ $145/hour. Seeing as I was able to move the contents alone in about 5 hours, 2 people with a minimum of 2 hours seemed to be the best option. The reservation was made on their website a week before(Tuesday evening) for the following Monday morning @ 10am. I got a confirmation email the same day. On Friday I missed a call from the movers and they left a voicemail stating that the move is confirmed for 10am and they wanted to confirm some other details. Once I checked the voicemail, I returned the call, but no answer. That's fine.. it was after 5pm on Friday. It's understandable. So I left a voicemail as well. I tried to call back on Saturday morning and it rings 4 times and goes to voicemail. I'm starting to get worried, so I leave another voicemail. I tried again on Sunday, no answer. Once again, understandable because it's Sunday. I figured I'd try again on Monday morning. I call on Monday morning around 9am and lady picks up. I explain the situation and the reason for my calls, and she states that I don't have anything to worry about because the move was confirmed and they'll have a team at the house at 10am. Great! Or... so I thought... 11am, nothing, 12pm, nothing. I call them again.... no answer. Left a voicemail. SEVERAL calls later around 1:30pm, I try again, and the same lady answers, "HI "my name", I was just about to call YOU!" She states that the team is super busy and backed up and that the manager is in TX, but says that the team should arrive in 30 mins. I wait... No team. I call again, I'm told to wait for a call from her manager, Ty. Ty calls at 2:00pm and explains how backed up they are and that they will have a team at the house today and he'll let me know what time they'll arrive. 2:10pm no response yet... I call the office again, because Ty isn't picking up his phone. The lady at the office states that Ty texted her 10 mins ago and informed her to tell me that they will not be able to make it today. I tell her that I spoke to Ty 10 minutes ago, and now she has to "confirm" with Ty again and they'll call me back. Lady calls me back and says, "Yes, they will be there today after talking with my manager". I asked what time, and she replies with, "I'd have to check with Ty". It's beginning to look bleak at this point... As a last ditch effort, I decide to see if maybe I can speak with someone face to face to explain what's been going on. I go to their physical address listed on their website, as it's only 10 minutes away from my residence. Well... let's say... "shady" is a nice way to describe the physical business. The business is located in a typical office park with loading docks on one side of the buildings and office areas on the other side. Absolutely no signs whatsoever for University Movers. I asked the nearby business owners where I could find University movers... 1 business owner was literally next door to University Movers and had no idea. The business owner on the other side said... "I think this may be them... I haven't seen anyone here for at least a week and a half now". There was a almost completely rotten sofa right in front of the main entrance that is supposed to be University Movers. I knock on the door, no answer. The window on the door is covered so you can't see inside. I call from there and once again no answer... I leave a voicemail stating that all I want is for them to tell me if they'll be able to make it today or not. If not, I can get services elsewhere. No problem. The lady finally calls back and says the team is 20 minutes out now. (2:30ish pm right now) ***Continues in next review post as I've run out of characters in this post.*** So... I can't post another review for this same business... TLDR : Got jerked around like crazy, ended getting billed an ABSURD invoice. Got threatened with legal action if I didn't pay. No itemization on invoice. No explanation. Changed charged amount to SOMEWHAT correct amount... DON'T DO BUSINESS WITH THESE CROOKS!!! read more

I scheduled University Movers to move my college-aged daughter out of one apartment and into another. I scheduled the move at least a month in advance. I called to confirm a couple of weeks before the move. They were supposed to arrive at the apartment at 9:00 a.m. on move-out day. No one ever showed. We didn't receive a call from anyone. We could not get anyone to answer our calls. Nothing. We did not have a truck or enough people to handle the move because we were counting on this company to do the heavy work for us. I finally got a call from a mover at 12:30 p.m. which was almost 4 hours after they were scheduled to arrive, and we had to be out of the first apartment by 12:00 p.m. Terrible service and communication. Do not hire this company. You will be stuck and scrambling on your move in day. We managed on our own to find a truck at the last minute and move everything ourselves. read more

Horrible. We heard they were great from friends who had used them. On the day of move out/move in, no one showed up. We had our one car to move everything from clothes to furniture back and forth on our own. They wouldn't answer any calls or emails even though we got a confirmation email days before. read more

Booked an appointment for movers several weeks in advance. Called and confirmed the appointment. I was assured the movers would be there. On the day of the appointment, no one showed up. Called multiple times and left messages. Never received any kind of explanation or a call back. read more

Excellent experience. Needed their help in getting furniture from store in Opelika to our daughter's apartment in Auburn. Had to reschedule pick up time due to an error on my part in not knowing that the store didn't open until 10:00. They were on-time and very nice. We'll certainly use your services again if needed. read more

Used University Movers to help move stuff from my apartment to storage and they did a fantastic job of working with me last minute to help me with my move. After checking other moving services I found they were the lowest in town and the service was great! No complaints whatsoever and I will be coming back again! read more