From my convertible Camaro there through State farm insurance as one of their contracted service providers and they repaired my corner panel and left me with a convertible with a top that would not go down because they screwed up the sensors in the trunk. They have no electronic capability to make repairs on electronics whatsoever and they do not have the tools to even decipher the difference. They're sending me back to State farm and I've been back charge $800 for the rental. The son's name is Patrick and the father is somewhat removed but he gets involved to a point and then he hangs up the phone. They're telling me that I should go to a regular GM dealer and I shouldn't have brought the car there. Hmmmm.... read more

I ended up at UCC after I ran out of coolant on 441 - I only expected them to be able to help me refill my coolant so I could make the 15-minute drive home. Instead, they saved me time and money and told me if I didn't mind hanging out, they could have a new hose delivered and replaced for me in about half an hour. I was ushered inside to wifi to work on my homework while I waited. True to their word, they replaced the hose and had me back on the road (I made it to work on time!!) and refused to charge me a cent! Thank you, UCC!! I continue to marvel and retell the story; you made my week!! read more

I'm not going to spend another hour writing out a detailed review. Go to Google if you're interested. In the meantime, three stars is all they're getting from me. The work appears to be very good. But way too many issues along the way. read more

My front bumper was pulled loose by the car wash. The clips popped off which made repair difficult. The gave me a repair and a replace quote. No pressure for either. I chose repair and UCC did a PHENOMENAL job! Looks like it was never damaged. I highly recommend them for all your collision repair needs. read more

BEWARE: I'll start with the positive. The work looks fantastic. But after 5 months, of dealing with them and 52 days of it being in their possession, it should be. My daughter was rear-ended on Sept 19, 2023. After a few weeks of dealing with the at faults insurance, they gave the all clear to get it repaired. So I reached out to University Collision and sent them the claim paperwork as well as photos of the damage. We take the car in to them in October and they tell me the estimated time frame is a 15-day repair. That's perfect with me. She can use my car to make it by since I work from home. 13 days go by they call and ask me if I've ever had the car repaired there before. I tell them no, I haven't they said weird all the parts we have are for front-end damage, but your damage is on the rear. This tells me they never looked at the car up until that point, so much for a 15-day repair. They asked me to reach out to the at fault's insurance. A few more days go by, we go pick up the car because it is drivable, and they tell us it will be a few weeks before they get the new parts. OK, it happens. You just roll with it. All of November goes by, I call and check in multiple time, if they bother to return my call at all, there is some reason why they don't have parts. Into December. Finally, the week of Christmas, I spoke to them, and they told me the insurance check and parts will be on Jan 1st. Once they arrive, they will call to schedule. Jan 5th, no word, so I call them. The lady who answers the phone tells me they have no record of my daughter's car what so ever. Of course at this point I'm pissed so I tell her I want the owner or manager on the phone right now. Frank comes to the phone, he tells me their servers were wiped on their computers and I need to send the documents over again. I let him know I didn't send them via email, they were sent via text to Patrick, of course Patrick has no record. So this time, I emailed the documents to both Frank & Patrick. A woman calls a few hours later and says, "Drop the car off Jan 26th. Again, 15-day repair time. 15 days came and went and there's more damage so we have to extend it, again, and again. Finally, on March 1st, it's ready. Come get it. 10 mins away from arriving a woman calls and says she can not release it to us unless we have a check from the insurance (You know the check they were supposed to be receiving Jan 1st). I called and spoke to Patrick and let him know this has gone on long enough and if they did not allow my daughter to get her car today I was going to lose my shit, I've been more than patient at this point. He says if the insurance sends over a document saying they will send a check, he will release it. I spoke to the insurance lady and had the documents being sent. My daughter gets there. Patrick lets her know she isn't getting her car. She blows up, as she should. He looks at her and laughs in her face then tells her he doesn't have to give it to her or deal with her and he is going to call her Daddy. He walks out leaving her in the office after telling her the cops were on the way to forcefully remove her. Her Daddy lives 4 hours away. My daughter is 20 years old, she owns the car, and it is in HER name. She makes the car and insurance payments. Her Dad gets on the phone, and Patrick comes out and apologizes for being unprofessional and says he will get it handled. They finally released it to her a few hours later. The experience with this company is comparable to a daytime drama, all smoke and mirrors. read more

Thank you for taking good care of our rv and after an accident. The staff was easy to work with and did a great job. We definitely recommend them. read more

University Collision Center Inc - After the accident. We needed new doors - Body Shops Near Me - Gainesville, Florida

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Friendly, Professional, Excellent work, Local Family Business. When I got smacked from behind and needed to take my car in for repairs, I had no idea where to go. I've had a few bad experiences with body shops...not finishing when promised, doing a half way job, or even retuning the car dirty--so I was a bit jaded to say the least. I took a chance on University Collision, primarily on the basis of reviews like I'm writing now. From the first interaction with Frank and family, I felt I had made the right choice. When I was early, they met me anyway. They helped with the rental. Frank called with regular updates and completed the job when promised (which was 3 days), as promised. When I asked him, he recommended and even called a detailer. I couldn't be more satisfied--Highly Recommended. read more

Had a rear center seatbelt that was stuck in a tightened position and was unable to move it. I didn't have a clue who to take it to & decided a body shop must deal with this kind of thing doing their repairs. The lady that greeted me in the office got Frank an estimator to take a look. He tried a couple of things but decided to get one of the techs to help. They pulled the rear seat bottom out and unbolted the seatbelt attachment and solved the problem! Frank didn't charge me and wouldn't take anything but my Thanks! As I hope to never need to use a body shop, if the time comes University has my business. Everyone was friendly and caring. Thanks again. read more

Wow. Just wow. In a world where customer service is becoming exceedingly rare, UCC goes absolutely above and beyond to care for their customers. Patrick, Who was overseeing the repairs on my vehicle, was so kind and helpful, And it was clear he genuinely cared about doing Right by his customers. I got many updates about my car even when it was a complicated situation. He wouldn't rest until my repairs were resolved. I will recommend this collision shop every time. I can't say enough about this shop. read more

One fateful Monday morning, my husband and I awoke to our neighbor bashfully knocking on our door. It was 6 am and she had backed her car into ours on the way out of our shared driveway. Groan!!!!! Luckily, she was honest and willing to pay for the repair. Even luckier, the damage was only to the surface and the repair was pretty much only painting the bumper. Still, we did our research as we wanted to be sure that it was done right. What sold us on UCC right off the bat was their admission that our bumper would need to be removed in order for the job to be done in a way that would make sure the paint wouldn't peel later. Let me also say that the other "chain" repair shop told me flat out that they would simply tape off the area that would be painted- and were quoting us at the same price!! We have an Equinox that has rear sensors and a back up camera so this was a very labor intensive job, even if it was just to paint. This was all done for a very reasonable price! These guys are busy, but I think this speaks to how trusted they are by insurance companies and customers alike. I had to wait about 10 days before they had availability to bring in my car. Once it was in, it took about 3 days for the repair to be completed. It looked fantastic, and my car was *completely* detailed. Interior, exterior, tires, the whole shebang. Such a nice and appreciated touch! Not long after I picked it up, I noticed that my back up sensor monitor was saying it needed service- no problem! Took it back in, they reset the computer (oops, could've fixed that myself) and guess what? DETAILED AGAIN. Wow. Thank you! From start to finish, the UCC team was courteous, professional, and fantastic to work with. Bethany at the front desk is a sweetheart and they offer cold bottled waters while you sit (also are incredibly apologetic if you must wait). Even the technicians are a pleasure. I seriously cannot recommend UCC enough!! read more

I went to University Collision Center after a pretty traumatic fender bender. They made me feel very at ease and answered all of my questions truthfully. They walked me through the damage and explained every step they would take. I got to work with Steven and he did a masterful job making my car like new. He was patient and gave me a realistic timeline with updates throughout. I trusted my car in their care and didn't worry because they handled everything with my insurance company. The work on my car was seamless and I couldn't tell that anything happened. I recommend them to anyone looking for service and car body repairs. The only downside is that their hours are M-F 8 to 5 so you have to take some time from work to go there. However it was completely worth it and your repairs come with a lifetime warranty which is reassuring! read more

I visited University Collision Center twice now. The first time was in regards to the repair of the front bumper and grill of my Sebring convertible. They were actually the second shop I visited in order to get a second opinion on the cost of the repair and I ended up actually using them for the repair. Patrick was extremely friendly both times I visited and was honest about the cost of the first repair and parts. The second time, he was actually unable to help me with the vinyl roof of my convertible (not something they really do except for a full repair) but was kind enough to call an auto shop close by and see if they could help me (which they were able to do). As far as the repairs went, it's been two months now since I got the bumper and grill replaced and everything still looks gorgeous. The office kept me informed of what was going on and I greatly appreciated it, especially when the part they had planned to use for my car came in damaged and they let me know that they were getting a new one in. Talk about great customer service! The only downside I can say was that originally I was told it would only take a day for the repair but when I brought it in I was told it would take a couple of days (something I was informed of when I went to drop the car off). This wasn't a problem for me so I didn't mind but definitely something to keep in mind. I definitely recommend UCC for their customer service (especially Patrick) and will definitely reuse when the time comes. read more

Thank you University Collision Center for your service! As a first time experience, dealing with automobile repair, I had no idea how the process worked. Every employee at UCC was very patient and educational with me. Not once did they exert aggravation with me. Each time I called to ask a question or check on car, they answered with the best of their ability and concern with me. Then, when I picked up my car, as a little person who needs pedal extensions, it can be challenging to put on. The owner Frank, and his son, checked on me multiple times asking if everything was okay. About the third time they offered to make sure the pedals were attached correctly and tightly for the best use. It was so nice to have someone be compassionate to assist someone and make them feel safe. All employees knew their job and performed with excellence as well as great customer service. Nowadays that is hard to find. They made a bad experience turn good! read more

This will be my second accident, first one was not my fault, second was. i could pick no better place than this to go too. after my first accident i realized what a great place this is. the prices make sense, no crazy overage charges, the people are all super nice and friendly. the work got done at a great fast rate, and even after i returned with some little issues, they were always super easy to work with and willing to help. when i got into this second accident i knew exactly where to go. i would choose no other mechanic to work on my cars. i had been screwed over by many mechanics and dealerships in my time and this is the only one that has real people who really cace working on your stuff. definitely amazing place. ***** 5 stars all the way!! thanks guys for all you do!!!!! PATRICK AND BETHANY, YOU ROCK!! read more

My initial review of UCC was pretty rough; warranted but rough. Upon follow up call from Patrick, my view has changed completely. He went above and beyond to correct the situation and did so with the utmost sincerity. I'm very happy with the quality of work done on my jeep and everything seems to be running very well. If you read my previous post, I hope you can see now that it was an isolated incident and the finality of this instance was very well taken care of. I would absolutely recommend UCC for future work needed. Thanks Patrick read more

This place has done an amazing job on my car. I took my black Harley truck to them to paint my new hood. I met the owner/manager Patrick Kalosky who said it wouldn't be a problem. They love doing aftermarket parts. Sure enough I came back the next day and my hood matched perfectly and black is hard to match. They have a very clean professionally run shop. I always take my truck there for anything it needs. This is definitely the best body shop in town. read more

Very good service. Saw me immediately and gave me my free quote. Gave me multiple days that would work in order to schedule. They also finished a day earlier which saved me money with the rental side of things. Amazing quality & guaranteed work! read more

University Collision Center took care of my Jeep without a problem. Patrick has excellent customer service skills and knows how to handle a problem even when it is the shop's fault. Awesome job, would definitely recommend to anyone. read more

UCC is awesome. BEST customer service and you are in great hands. They keep you informed and make sure you are truly satisfied. Patrick is awesome! He is very friendly. When I brought him my car for two unfortunate accidents he guaranteed me i would be happy and i was very happy. One of my accidents left me without a car for more than a month so Patrick helped out with getting me a rental. You are in good hands when bringing your car to UCC. Best prices, costumer service and work ethic! read more

Very professional! Having to go to a collision shop is usually something we do not want to do. University Collision (especially Patrick) takes the negative (painful!) experience out of this. You know you and your automobile are in good hands and I had total trust in working with them. Throughout the process he (and the entire shop) was courteous and kept me informed. He has your best interests at heart. Their craftsmanship in automobile restoration and repair is excellent - my car came out looking like new! I would highly recommend University Collision and Patrick and his team. I would not take my automobile any where else. read more

Great company!!! I recently had UCC do around $24,000 worth of work on a 2017 f-150. They did awesome! They were able to deal with the aluminum body and completely rebuild my truck in such a way no one has been able to tell! They were even able to do the mechanic work and wiring on a brand new truck! I would highly recommend this company, they have all the latest tools and equipment to do any work. They took me on a tour of their shop to see the people and tools they would be using on my truck! The staff and owner personally treated me great! I know not everyone could do the work, and do the work in the quality they did! read more

I had a car accident on May 28 and took my Lincoln MKZ to University Collision because Parks Lincoln of Gainesville recommended them. It is August 7 and I still don't have my car back. I don't know how much of this is UCC's fault and how much is Park Ford/Lincoln's fault, but I do know that it has been very difficult dealing with the younger owner/manager on an adult, rational level. Last week when I expressed frustration with the long delay, he said that I "shouldn't have had an accident," that I "shouldn't have bought a Lincoln," and that his feelings were hurt because of the way HE had been treated. In my experience, questioning his decision-making in any way causes him to become defensive and querulous, and it becomes impossible to have a rational conversation. I suppose it's true that I "shouldn't" have had an accident, and I wish I had not, but accidents happen and they provide this business owner with a good living. I wish I had taken my car to an Allstate-approved shop and perhaps I would have avoided being without a car for the entire summer. In any case, I do not recommend this business. read more

I took my 2007 Prius here for repairs after I managed to back into someone's car in my driveway. My experience was excellent from beginning to end. Frank and everyone else at the shop were extraordinarily helpful and polite and the work was perfect. If I ever need autobody work again in the future, I'll be back. read more

Looks good from far, but is far from good. If you need your lawnmower or garden tractor to be painted then this is a good place to bring them in. But do not waste your time bringing your fine automobile for any kind of body work. They will cut every corner possible to save the insurance company money so they will send more work on their way. They do not work for you; they work for the insurance company regardless of what they tell you. I am very disappointed with the quality of their work. They told me that the imperfections I point out to they are normal, and to prove it they will take it to the dealer to have them inspected, and I agreed with that.I took time off from work and I went to the dealer as agreed to meet with them, but they never showed up. When I got to their place I was told that the insurance adjuster looked at it and he said it was OK. The insurance adjuster could care less how my car looks, all he wants to do is save the money for his company. I was not present when the inspection was performed nor I was informed that plans have changed. This was another one of their deceiving tactics. In conclusion if you like your vehicle the smallest bit, do yourself a favor and take it to a decent place where they respects the customer and they work for you not for the insurance company. I will make an effort to let everyone I know about the quality of their work, and also about their honesty. Hope this helps anyone trying to make a decision where to take the vehicle after a collision. This is not the place, take it somewhere else, and you will be happier with the results. read more

Customer service was not that great. I would call and not be called back. They initially had my car for 2 weeks, when I got it back ... Hugh gaps in the door and body, window trim was falling off, mirror and window were loose, interior was about 1/4th of an inch off. I still have to slam my door to get it to shut. Mt front quarter panel ... Not attached to the car in the wheel well area ( they lost or forgot to put about 3 screws back ) screw head broken off, and the one section they could not remove and replace and actually had to do body work, the bondo? has melted (at least that's what it looks like). The paint looks good but it's stii only a few months old. Oh yeah, when I took it back to get these thing fixed, I asked them to please return my car's bra and pewter plate. They put the plate back on the car but did not screw it down and it fell off the car and put a lovely gouge in my newly painted front bumper. Don't believe me?? I have pictures if you'd like to see them. read more

My husband and I took my sons truck for repairs and from the "get go" we felt assured that we made a good choice. Patrick and his staff were very professional. I am in the service / sales industry and work with people all day long and appreciate being treated fair and respectful. Our experience was 5 STAR. I will recommend University Collision to any one. read more

University Collision did a great job repairing my Honda HR-V after my accident over the summer. They actually finished the repairs ahead of schedule! I received weekly updates on my suv's progress and had all of my concerns addressed in a timely and polite manner. When I came to pick up my suv, the staff walked me through everything that had been done and had no problem with making little adjustments for me when I wasn't completely happy with the way the new door fit. read more

This is a family owned local business that takes great pride in doing the job right the first time. My insurance company tried to steer me to several other body / collision repair shops that partner with them. It took all of five extra minutes to go with Patrick Kolosky at University Collision. They are Hyundai certified and our Sante Fe looks brand new! When they discovered a repair the adjustor missed and had to be added to the estimate, they took care of it with the insurance company. Upon completion, the owner took the time to walk me around my SUV, make sure I was satisfied, and explain in detail all they had done with the restoration. Timely, professional, transparent, and customer oriented best describe the folks at University Collision Center Inc. Hopefully, I won't have another accident but if I do, I know where to go for the repair. read more

I had a bumper dent repaired by University Collision Center. They did a good job in repairing the dent and getting the repainted color right. The job was completed in a timely manner and the price is very competitive with most shops around town. read more

Patrick and his team provide excellent service! After using UCC Inc. multiple times, I know my GT/CS is in good hands whenever I need minor/major body repairs. read more