1. University Auto Sales

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Cedar City, UT

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University Auto Sales

3.0 (2 reviews)
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7 years ago

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6 years ago

Sold me the car but ghosted after selling. Agreed to make some repairs and the seller did not follow trough with repairs.

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Cedar City Chrysler Dodge Jeep Ram - I was told to come in and replicate the issue myself instead of them diagnosing it.

Cedar City Chrysler Dodge Jeep Ram

(27 reviews)

My girlfriend and I came to look for her next car, I was in the market to trade in mine as well…read more. and we met Jeremy. So patient, so kind.. he explained EVERYTHING and helped us secure two amazing cars. We couldn't be happier. They gave me an amazing deal on my trade in. The whole process was so easy compared to the many other dealerships we had been to. They meant it when they said they do things differently and that there's no right price for the wrong car. I was dead set on a jeep and Jeremy was so patient when I kept changing my mind. I love jeeps and the test drive was great but then I got into the Toyota Highlander he suggested and I was finally excited and it felt right and we made it happen the next day. Truly recommend this place.

My minivan overheated from our way back from Las Vegas to Provo. First they said they would be…read morehappy to take my car and work on it. I waited all afternoon (5 hours) with no updates. I spent money on a hotel room Next day they called me and told me it would be $475 to replace the thermostat (which is $110 and takes 30 minutes to change). They said that there was no ETA on when the car would be ready. I called their parts department and I was told that it could take weeks to get the part !!! Really? A thermostat ? Are they getting their parts from Bigfoot? There are plenty of places in Saint George, Las Vegas, etc where they should be able to get the part from. Even if it comes from Michigan it should only take a couple of days. At the end I paid $176 for their diagnosis and took the car elsewhere where it was fixed within an hour and they installed the same OEM thermostat. Maybe this place should sell their thermostat to the dealership.

Cedar City Ford Lincoln - A customer review

Cedar City Ford Lincoln

(28 reviews)

If you're in this area, I can only tell you the service department is amazing. Pete was outstanding…read moreand Tyler the mechanic did a great job. Thank you everybody appreciate it.

I am extremely disappointed with the level of dishonesty and negligence I experienced at this Ford…read moreservice department. Not only was I misled, but Ford's incorrect diagnosis could have cost me thousands of dollars and potentially my safety. Ford claimed to have flushed my brake lines three times and insisted that my vehicle needed a part replacement, quoting me $3,000 and telling me the part would take nearly two months to arrive. They were absolutely certain the part had failed. Here's the truth: I took my car to a second, independent mechanic. He immediately saw that my brake fluid was amber, dirty, and clearly NEVER flushed, which contradicts everything Ford told me. He also discovered air still trapped in the system, which explains the issue - something Ford failed to fix after multiple visits. The independent mechanic replaced a brake line, flushed the system correctly, and bled the brakes the way it should have been done. My brakes came back instantly. No issue. No electrical failure. No need for a $3,000 repair and a two-month wait. So Ford: Failed to properly diagnose the issue, Claimed to perform work they clearly did not do, Tried to push an unnecessary $3,000 part replacement, Put my family at risk by sending me home with unsafe brakes. Your service department either lacks basic competence, or they intentionally upsell customers on expensive repairs they don't need. Either way, it is unacceptable. I will no longer trust this dealership with my vehicle, and I will be reporting this experience to Ford Motor Company directly along with supporting documentation from the independent mechanic who actually fixed the problem. Customers deserve honesty, not scare tactics and false diagnoses.

4 Seasons Auto Sales - Ed's legacy and photo proof Virgil made it home

4 Seasons Auto Sales

(3 reviews)

So I would like to thank Moroni for giving me a wonderful experience with buying from four seasons…read moreAuto sales 6-8 months ago I had bad taste in my mouth about this company but today that was restored as a wonderful simple easy going buying experience Moronis customer service is above and beyond I couldn't ask for a better person to have served me I'm very picky about customer service and he did a phenomenal thank you so much for this great buying experience hope to do business with you again soon I just want to also say that your customer service

This place is extremely predatory. I'm a single mom, I was in a vulnerable place and these people…read more100000% took advantage of that. I bought a 2013 Chevy volt and have had it for literally 4 months and have had nothing but constant issues with no one doing anything to help fix it. they kept not getting back to me initially about my first issue until the 3 month warranty was up and now I'm just having a cascading amount of issues. These people will make things seem way too good to be true and sell you a lemon and not blink an eye or think about how it's affecting real people. Money hungry scammers who prey on people who are already in bad situations financially. PLEASE go somewhere else. I know there's good reviews but the chances of having to go through what I've been going through since April is not worth it I promise. I've literally been stranded with my daughter by ourselves multiple times now with no help or anything from these people about fixing these issues: all I get is "we will get back to you when we can"

Canyon View Auto Sales

Canyon View Auto Sales

(4 reviews)

The cars they sell are ok. The people are nice, but either liars or incompetent, or both. I bought…read morea car a year ago. I mentioned the AC didn't work and they said they'd look at it. Told me the freon was just low and they refilled it. I drove it out to Missouri in the winter so I didn't need AC till now. Come to find out the AC hose has a leak and needs to be replaced. A second car my kid just recently bought from there. Car has a flat tire - they said they'd look fixed it - really they just put air in it and a week later it is flat. So I wouldn't trust their mechanic at all. The cars are used so expect some costs, but don't expect these guys to be honest or good at their jobs. They simply buy and sell used cars.

I'd give 0 stars if I could. bought a car it was $1000 over the blue book for year and miles. I…read moreasked to drop it. guy said if we drop it I can't give you a warranty.... okay. didn't even drive it 5,000 miles and not even 3 months later. The transmission blew. I brought it back. We can fix it for you, but charge you full price. Waited a month to get it back. And never got a call with updates. Finally got an update 15 min before they closed saying it's been done are you gonna pick it up. The transmission broke again not even 2 weeks later. They fixed it on warranty for the transmission thankfully, finally got it back another month later. And the hubcaps are gone. No clue where they went. They were there when I dropped the car off. Called them and still haven't heard back from them despite messages left. Go anywhere else.

Master AutoTech

Master AutoTech

(46 reviews)

As someone from California and was there for vacation and to see Tuacahn Performances. My BMW had a…read morelittle issue. I have to give this establishment 5 because they deserve it. The customer service outstanding. Mike, Scott, Mateo, were such a joy throughout my issue with my car. They open at 8:00 AM. I was there at 7:58 AM. I knew in my spirit that they would be busy and I needed to get on the road back to California ASAP. I was greeted by Mike with Good morning, how can we help you with a smile. that made me feel less stressed. I told him and with no hesitation Mike was on the job. Quickly he came and gave me an itemized list of what he was doing. Loved that. Then he was back to working on my car, ordering parts. While he was working, I had the opportunity to have a great conversation with Scott. Who has been in the auto mechanic industry for 17 years. So, I knew that I was in good hands. Scott's customer care and understanding of the customer care issues he definitely addressed them accordingly. I was thoroughly impressed by their professionalism and their willingness to assist each customer that walked through the door. I was in awe and wished that we had mechanics that care for the person and then they handled the car issues. I see why they're one of the best; if not the best in their industry. Thank you Mike, Scott, and Mateo for being so helpful and nice while I was at your establishment . Mikes main priority was to get me safely on the road. And he did. I made it safely back to California. Which was a 5 hour drive. I highly recommend this awesome shop for anyone looking for a well trusted and respected mechanics thank you Masters Autotech you all are amazing continued success ‼

Hawker Automotive is now Master AutoTech. Many of the same people that made Hawker great are still…read morethere and the new owner, Mike is fantastic as well. I have used them many times for simple maintenance and more technical jobs on all three of our vehicles and have been very happy with their work. Highly recommend.

Hurricane Car Lot - Grandma and Grandpa

Hurricane Car Lot

(10 reviews)

my husband and I bought both of our vehicles from here and we had nothing but a wonderful…read moreexperience! Samantha helped us both times and was awesome and walked us through everything!

On June 17, 2025, we purchased a 2019 Dodge Grand Caravan SXT from Hurricane Car Lot for over…read more$15,000. At the time of purchase, we pointed out minor rust on the passenger upper rear fender, a noticeable misalignment of the passenger-side door, and unusual noises during the test drive. Sales agent Samantha told us every vehicle is inspected, that the van has a clean Utah title, and that the sale included a limited 30-day warranty, and that Hurricane Car Lot would pay 70% of covered repairs. After purchasing, the transmission fluid was severely overdue for service, so Color Country kept the van to flush and replace the fluid. We also discovered badly damaged engine mounts. After back-and-forth with Hurricane Car Lot and warranty administrator Liberty Shield, Hurricane Car Lot paid 70% of the engine mount replacement; Liberty Shield refused coverage, and we cancelled that plan and received a refund. Because payment and authorizations were delayed, Color Country kept the van longer than expected,d and we missed planned family events (July 4). Over the next few months, we returned to Color Country multiple times. AutoCheck shows severe frame damage dated January 27, 2025--less than five months before our purchase. Color Country's inspections and repairs indicate that the frame damage was never properly repaired, which likely caused the engine mount failures. To date, we have paid $1,741 in repairs (transmission fluid service, remaining engine-mount costs, AC recharge, and other items). On April 3, 2026, Jiffy Lube in Hurricane told us the plastic oil housing needed a metal replacement (~$1,200 with labor) and reported there was no transmission fluid. That same day, Color Country tested the transmission fluid in neutral and found it acceptable, but the fluid smelled burnt -- a sign the transmission is severely damaged and likely needs repair or replacement, which will cost $3,500+. That smell indicates the transmission was neglected before our purchase and was not properly inspected. On April 4, 2026, at about 8:45 PM, while stopped at a red light at Telegraph Road and 500 West in Washington City, UT, the van stalled when I accelerated. My youngest child was with me; I moved her to the sidewalk for safety. After several minutes, the engine restarted long enough to pull over near Walmart. The Washington City Police dispatch was contacted. Because Color Country was closed and we did not have their after-hours contact, we had the van towed by SG3 Towing and Recovery through our insurance. Everything is documented from purchase through these incidents. We consider this van unsafe, unreliable, and misrepresented. On April 6, 2026, we sent Hurricane Car Lot a letter of rescission. We have received no response. We have consulted our attorneys and my father, a master mechanic with 50+ years' experience. Next step: proceed with serving legal papers. We expect Hurricane Car Lot to resolve this matter promptly.

University Auto Sales - usedcardealers - Updated October 2026

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