Bought two cars there. Painless experience. It always helps when you know what you want and what…read moreyou'll qualify for

I am extremely disappointed with the level of dishonesty and negligence I experienced at this Ford…read moreservice department. Not only was I misled, but Ford's incorrect diagnosis could have cost me thousands of dollars and potentially my safety. Ford claimed to have flushed my brake lines three times and insisted that my vehicle needed a part replacement, quoting me $3,000 and telling me the part would take nearly two months to arrive. They were absolutely certain the part had failed. Here's the truth: I took my car to a second, independent mechanic. He immediately saw that my brake fluid was amber, dirty, and clearly NEVER flushed, which contradicts everything Ford told me. He also discovered air still trapped in the system, which explains the issue - something Ford failed to fix after multiple visits. The independent mechanic replaced a brake line, flushed the system correctly, and bled the brakes the way it should have been done. My brakes came back instantly. No issue. No electrical failure. No need for a $3,000 repair and a two-month wait. So Ford: Failed to properly diagnose the issue, Claimed to perform work they clearly did not do, Tried to push an unnecessary $3,000 part replacement, Put my family at risk by sending me home with unsafe brakes. Your service department either lacks basic competence, or they intentionally upsell customers on expensive repairs they don't need. Either way, it is unacceptable. I will no longer trust this dealership with my vehicle, and I will be reporting this experience to Ford Motor Company directly along with supporting documentation from the independent mechanic who actually fixed the problem. Customers deserve honesty, not scare tactics and false diagnoses.

Is there a 10 star rating? I can't talk enough about how this company and Don Kracht (service…read moreadvisor) in particular, saved the day big time. I was driving from Boulder, CO to Los Angeles, CA after dropping my daughter at school. Over the Rockies is was very rainy and my check engine light came on and then went away. Over the course of the next 400- 500 miles, the check engine light came on sporadically and I started to get a skipping in my transmission (or so I thought). I kept driving, hoping to at least make it to Las Vegas where I knew I could get it looked at. Alas, the problem kept getting worse and in the middle of Utah I was forced to stop and look for a fix. I luckily happened upon Cedar City Motor Co. I limped it in and they unfortunately didn't have a technician available that day. I was looking at spending a weekend in UTAH as it was a Friday afternoon. In came Don who said "Im not turning you away". He juggled the schedule for me and had someone look at it right away. They quickly diagnosed a cracked cylinder coil which was making the truck misfire. Not the transmission. Within 2 hours they had fixed the problem and I was back on the road. I can't thank them and Don especially, enough. They saved my entire trip and were soooooo nice about it. This is how businesses should be run!!!!

My girlfriend and I came to look for her next car, I was in the market to trade in mine as well…read more. and we met Jeremy. So patient, so kind.. he explained EVERYTHING and helped us secure two amazing cars. We couldn't be happier. They gave me an amazing deal on my trade in. The whole process was so easy compared to the many other dealerships we had been to. They meant it when they said they do things differently and that there's no right price for the wrong car. I was dead set on a jeep and Jeremy was so patient when I kept changing my mind. I love jeeps and the test drive was great but then I got into the Toyota Highlander he suggested and I was finally excited and it felt right and we made it happen the next day. Truly recommend this place.

I brought my 1996 Jeep Grand Cherokee here for stalling and engine issues. First visit cost me…read more~$600, and they said it was fixed. Right after leaving, the check engine light came back on and the car stalled at a gas station. I was told it was the transmission. Later I brought it back for the same issue--and was charged another $150 for diagnostics. They replaced a spark plug and fuel pump, bringing the total to $780+600. As I left, the check engine light came on again. They even asked me for gas money to finish their test drive. I was respectful the entire time, but this experience left me feeling that I was taken advantage of. I wouldn't recommend them for serious diagnostics or accountability.

We were traveling from California visiting the national parks in Utah. I was having an exhaust/…read moreturbo issue and drove 2 hours from Bryce Canyon to Bradshaw Chevrolet. Andrew in the service department got me right in first thing in the morning and took care of us. I cannot thank him enough!

We spent much time in a larger city at other dealerships and were disappointed and frustrated. At…read moreBradshaw Chevrolet in iur home town, we experienced a huge and welcome contrast. The sales agent was Nick Graff and what we noticed first was that he listened to us, learned what we wanted and what we needed. We test drove several cars. He listened some more and brought out a new car for us to consider. When we selected the car we wanted, we made arrangements to meet him at the dealership the next morning to tell him oir decision. We purchased the new car. He did not "sell the car" to us. He allowed is to "buy the car" from him. All the details were handled quickly. Great experience and we love the car.

I recently purchased a truck from Tri state and worked with Dave Morris. I can honestly say this…read morewas my first enjoyable experience at a dealership. He was helpful and easy to work with. When we had a small hiccup with the vehicle I had purchased (a used vehicle, out of his control) he went above and beyond to help me get all dialed in. To me that speaks volumes as it feels like most dealerships could not careless to help you after they've taken your money, Dave did. Thank you Tri state, I will be coming back for all future vehicles.

Great customer service. Brian in the service department is one of the best in the business. Very…read morehelpful. Great place to do business with.

Thanks for the great hood. We we're able to Fix this entire Chevy for less than $350. Saved us tons…read moreof money and having to purchase a new vehicle. Love this place.

I see all these great reviews of this place but sadly my expierance here was far from ok…read more I was treated rude, unfriendly, and completely dissrespectfuly. I guess this christian guy just didnt like me or something but i will NEVER EVER return to this place in my life.

Sold me the car but ghosted after selling. Agreed to make some repairs and the seller did not…read morefollow trough with repairs.

We bought a 2008 Jeep Liberty from the guys at University Auto last week. They gave us a great…read moredeal, the car was super clean, and even though it had a few issues, they lowered the price and agreed to cover the repair on a few of the issues. If you are looking for a reliable, affordable, used car I highly recommend you give this dealer a try.

Was in the process of buying a vehicle from them. We asked if we could put money down as a deposit…read moreand we were told it wouldn't be necessary. We were told they would hold the vehicle for us until we could figure things out with the bank (only a days or two). They called us the next day saying they sold it to someone else after we had already gotten a mechanic to look at the car, too. Would not have been so disappointed if they hadn't made those false promises. Never doing business with them again. Could have at least had the courtesy to tell us in advance that they wouldn't actually hold it for us.

From the owner: Tapia Auto Sales, a locally owned business, is dedicated to providing you with the ultimate…read moreautomobile buying experience. Tapia Auto Sales is your #1 source for buying a quality pre-owned vehicle. We have extensive relationships in the dealer community allowing us to purchase a wide variety of lease returns and new car trades at exceptional values. This enables us to pass along huge savings on the highest quality vehicles of your choice. In addition, we offer a full array of financing options to meet your needs.