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    University Alterations

    3.1 (14 reviews)

    Services - University Alterations

    Clothing alterations

    Clothing mending and repair

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    Photo of Cat B.
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    2 years ago

    Have used many times: friendly, professional, and easy to work with; superb work. Have recommended to friends in need. Will use again.

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    5 years ago

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    2 years ago

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    14 years ago

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    4 years ago

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    11 years ago

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    7 years ago

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    Simple Dry Cleaners - Bridal Gowns - our bridal team makes magic happen - serving all 50 states

    Simple Dry Cleaners

    (42 reviews)

    Great service. They do a very good job, but might use non-hypoallergenic chemicals for those with…read moresensitive skin. Very expensive sive, but delivery is worth it in a pinch

    My recent visit to this dry cleaner's left me feeling extremely disappointed. I had been here a few…read moretimes before to get alterations done to my pants because the seamstress had done such an amazing job; it had been some time since I had been back. Recently, I received new work pants that required alterations and hemming. When I first walked in, I was disappointed to see there was a new seamstress working there, but since I had such excellent customer service last time, I decided to give her a try. She measured my pants and I told her I wanted all five pants, to be fitted. She measured me and told me they would be ready by Saturday, which gave her a week to complete. On Friday, I received a text message confirming the pants were done. I picked up the pants and tried them on when I got home. The pants did not meet my expectations or match the description. I went back to the shop and explained the situation to the seamstress. She looked at me with an upset face and began to shake her head. She was arguing with me, suggesting that I should have provided a clearer explanation to what I wanted. I told her I did not mind paying a difference. I just wanted the pants completed correctly. She continued to shake her head and told me she wasn't sure if they were going to charge me. She told me to try the pants on again and began to measure. She asked, in a stern voice and with a look of displeasure, and asked if these measurements were better. I showed her a picture of how I wanted the pants to fit, emphasizing that I preferred them to be more fitted. She placed some pines on the pants and left the fitting room without a word. I walked out of the fitting room and walked toward the cashier. The lady in front was gathering my information when she came and started telling her the prices. She then started arguing with the cashier over a price disagreement because the cashier did not understand how she was trying to price the pants. She began to raise her voice at the cashier (because she appeared to be frustrated), but I intervened and clarified the pricing she was trying to explain. I paid for the pants to be fixed, and she told me they would be done by Saturday, which would be a week. Saturday came along, and I did not hear a word from anyone. Monday and Tuesday passed without any communication, so finally I called the business. I explained to the man who answered the phone that my items were past due, and I hadn't received any text or phone call from anyone. He stated they normally would not do that, but he would check if it was ready and hung up on me without any notification. I never received a call from anyone; when I tried to reach them again, I received no response. Finally, the business sent me a text two weeks after she promised to fix my pants, saying that my items were ready for pickup. Let me tell you that even after trying on all of my items, they were still messed up. Some of the hems from the pants are noticeably shorter than the others. It looked like some of the pants appeared to have remained unfixed. I paid for a service twice, but neither time did I receive the necessary results or fixes. Both times I was measured, I even brought my work boots in to be measured properly. I wouldn't mind paying for a good service; sometimes there are miscommunications, but no one should have to pay for or deal with someone with poor customer service and subpar work, especially with their price points. My work pants are messed up and the company I work for won't replace them, so I would have to come out of pocket to buy new pants (the work pants are not cheap). I have to walk around work for 10 hours a day with mismatched and unfixed pants. I am not one to leave reviews, but the seamstress was so rude and did such a poor job.

    Carolina's Design & Alterations - The new creation!

    Carolina's Design & Alterations

    (6 reviews)

    Carolina is a talented, passionate artist who made my wedding dress dreams come true! She took my…read moremom's wedding dress (from the 1970s!) and created an entirely new, modern dress for me. Everything about it was perfect. I can't say how very much I loved working with her to create such a beautiful dress for my wedding day. Trusting her with my mom's dress was the best decision I made!

    I may not be Cinderella but Carolina sure feels like my fairy godmother with how she saved my fit…read morefor my best friend's wedding in a pinch. This past weekend I was trying on the dress I got for my best friend's welcome party for her destination wedding. The zipper got stuck, then it broke, and my panic for having a new dress for this occasion in under a week set in. I used Yelp assistant to put in a request to local alterations spots and let them know I had a broken zipper off the track of a formal dress and I needed it fixed before Tuesday. This request was sent on a Saturday afternoon, so to be honest I was not very hopeful of any replies but Carolina replied right away. Her studio is right by my apartment so she told me to take my dress in right then to see if it could be fixed. She fixed the zipper on the spot, and when we actually tried on the dress we realized that I did not fit. Welcome to my nightmare. She had the brilliant idea to alter the dress and add fabric on the sides to give me the inches I needed. The result is essentially a custom dress that I am obsessed with, and at a great price. I am definitely going to keep Carolina on speed dial for any of my alterations needs as she is super sweet, detail oriented, and very well priced. Her studio is located in a blue building on Mediera and there is street parking right in front. Thank goodness for both request a quote and Carolina for saving my dress fiasco.

    Fashion Alterations and Shoe Repair - Dingy and linty so upsetting when it was left in like new condition.

    Fashion Alterations and Shoe Repair

    (4 reviews)

    Brought my favorite sandals and diaper bag to get fixed…read more The issue with my sandals was that the gold plating on the open front toe area was starting to lift slightly (other sandal was fine) I thought they could just use some type of really good shoe glue to fix the problem but the guy said it was best to nail down the gold plating on both the shoes despite there being no problem with the other foot for preventive reasons, made a lot of sense so I said ok. Issue with my diaper bag was that the front pull tab was missing and because the pull tabs on all the zippers are identical with company logo on it, I wanted them to match. So I had them take pull tab from the inside zipper to place on the missing front pull tab zipper and use a generic pull tab for the inside zipper where no one will really see it. Ok so they did everything according to how we discussed but not in a clean neat manner. The nails he used to nail down the gold plating on my sandals are silver?! You'd think gold nails would be used so it'll blend in nicely so that really annoyed me. Next annoying rant was my diaper bag looked really dirty it had lint all on the bottom from sitting on the shelf and had dirt stains on the sides! I dropped this bag off in like new condition. I had to go home and hand wash the dirtiness off my bag. I was charged $25 in total for the fixtures. Which I wouldn't have mind if they actually paid more attention to details and handled my items as if they were their own. Poor negligence definitely don't recommend this place. Go elsewhere.

    What a FIND. I had hair color staid on a pair of shoes. The shoemaker made the shoes look like…read morebrand new. I can't wait to bring my alterations there. This place is wonderful!!!'nn

    University Alterations - sewingalterations - Updated May 2026

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