I want to start off by saying thank you Jon who was patient with me and explained the process…read morethoroughly and demonstrated true customer service above and beyond when I showed him the many quotes I had since I started looking for someone with expertise and knowledge along with a fair price. It took months but by the grace of God, He answered my prayers and Big Apple Renovators was the solution to an ongoing problem with the flat roof of my home after several patch jobs, and even a roof placement so I thought. If you're like I was on the fence and don't know what to do nor who to trust, I say to you call these guys Jon, his brother, and their team did a far more excellent job that I could have ever expected and it had an awesome warranty. These are my pictures of what I was dealing with that caused internal damage to my home and now I'm smiling. Thank you again Big Apple Renovators

Service was exceptional. The price was right. Very…read moreprofessional and willing to listen to what we wanted done.

Royal Renovators Inc completed a full flat roof replacement for our property in Brooklyn. The job…read moreincluded a new rubber membrane, insulation, metal roof hatch and new gutters. Essentially, the entire roof system had to be rebuilt due to ongoing leaks and poor prior workmanship from another contractor. Mike coordinated the project from the beginning and was on site and involved throughout. The crew arrived on time with equipment and immediately got to work. What stood out most was their approach it never felt rushed or careless, they knew what they were doing. The work was clean, organized, and the site was kept under control throughout the day. Communication was great, and the pricing stayed exactly as originally discussed with no surprises. Overall, it was a solid experience from start to finish. Everything was handled smoothly and they applied protection to the attached neighbor. the roof has been performing well since completion.

## **Detailed Review of Royal Renovators (Experience from ~2023) **…read more My experience with Royal Renovators in 2023 was extremely disappointing, unprofessional, and ultimately costly. I normally don't leave reviews, but the level of incompetence and deception I encountered deserves to be shared so others can avoid the same situation. ### **1. Repeated Misdiagnoses and Unnecessary Charges** We originally contacted Royal Renovators because our roof was leaking. They came out twice and still couldn't identify the source of the problem. Each visit came with new explanations and new charges, none of which made sense in hindsight. Eventually, they claimed they had finally found the issue and charged us approximately **$4,800** for the repair. We trusted their assessment and paid, hoping the leak would finally be resolved. ### **2. Leak Still Present -- and More Confusion** The next time it rained, the leak was still there. Same spot, same issue. When we called them back, they used a drone to inspect the roof but still couldn't figure out what was wrong. Their uncertainty was alarming. We ended up using **our own drone**, and we were the ones who actually located the problem area. When we pointed it out to them, they insisted the leak was coming from the chimney area -- which was completely incorrect. At that point, it was obvious they were guessing, not diagnosing. ### **3. The Skylight Disaster** While they were assessing the roof leak, we made the mistake of agreeing to have a skylight installed at the same time. That turned out to be another huge error. The skylight they installed looks like a **DIY project**, not professional work. It has a **constant draft**, and when the weather gets cold, the draft is unbearable. It's clear they had no idea what they were doing, and the workmanship reflects that. Instead of adding value to our home, the skylight became another problem we had to live with. ### **4. Lack of Professionalism and Skill** Between the misdiagnosed leak, the sloppy skylight installation, and the inconsistent explanations, it became clear that the workers and foremen lacked the knowledge and professionalism expected from a roofing company. Their priority seemed to be collecting payments, not fixing the actual issues. ### **5. A Competent Company Fixed Everything** We finally decided to get a second opinion and found **2BQ Roofing**. The difference was immediate. They assessed the roof and instantly identified the real issue -- something Royal Renovators failed to do after multiple visits and thousands of dollars. 2BQ Roofing fixed the problem correctly, and here we are **three years later with not a single drop of water**. That alone speaks volumes. ### **6. Final Thoughts** I would never recommend Royal Renovators to anyone. Their service was unprofessional, their workers were incompetent, and their repeated misdiagnoses cost us time, stress, and money. The skylight installation was just the final confirmation that they were not capable of doing the job. If you're looking for a roofing company that actually knows what they're doing, skip Royal Renovators entirely. Our experience with them was a complete waste, and the only real solution came from hiring a different company.

This here is a review for Jon and the Big Apple Renovators' crew for their roof replacement job…read more(June 2022). What started out as a minor roof repair for a water leak developed into one of my better home investment decisions. As a first-time homebuyer experiencing an ongoing leak, I weighed my options for a roof repair with several roofing contractors. What stood out about Jon and his team was their positive reviews and responsiveness. An estimator came to my home in less than 12 hours for a free quote and more importantly, provided insight to where the water was coming from and options to remedy the problem. Based on my conversations I decided to go with a small, repair job. When the roofers began their work, the situation evolved into something more serious. Inside I feared this all along: that a repair would only delay the water from eventually coming back into the house. And that's when I talked it over in person with Jon. He sparked my inner financier and advised that a complete roof replacement would be a long-term investment for the home and the work would be covered for 50 years under the GAF warranty. I agreed. Unbelievably, his crew of 10 guys showed up the next morning, and like a well-oiled machine, completed the job that same day. Jon and his crew were a pleasure to deal with and I appreciate them fitting me into their schedule on such short notice. I put utmost value in customer service and Jon exceeded them completely. Only time will tell how the roof holds up, but I'm confident if there's any issues, he'll be the first to know and respond. Peace of mind goes a long way, thanks Jon and B.A.R.!

Jon was the best person to work with for this project. He came and gave me details related to his…read morework and he kept me informed throughout the project. My entire roof had to get redone (luckily the wood was good), but it's a small house. So it was done in one day. They also informed my neighbors about the work before they started (which was great). They did a good job cleaning up. I had my roof done back in June. I haven't had any issues since. I was concerned about an issue but they came in immediately and checked it, and it was fine - I'm a first time homeowner so almost everything makes my antsy. I'm not easy to please, but I'd definitely recommend this company to others for roof replacements.

Genci was honest, efficient, and did excellent work on my roof. He was the only one that sent…read moredetailed proposals with different pricing options. Highly recommended. Thank you!

I can't say enough good things about Best Roof Contracting! From start to finish, the entire…read moreexperience was smooth, professional, and far exceeded my expectations. After discovering a leak in my roof following a big storm, I called several roofing companies, but Genci responded quickly, scheduled an inspection within 24 hours, and provided a detailed and transparent estimate. He just finished a job in Brooklyn and had the materials to repair my roof and with a great estimate. He worked efficiently, and treated my home with respect--no mess left behind and minimal disruption. What impressed me most was his honesty. He even went above and beyond by inspecting the rest of the roof to ensure everything was secure and sealed properly, without charging extra. The repair was completed faster than expected, and the quality of the work is outstanding. If you're looking for reliable, honest, and skilled roofers, look no further. Best Roof Contracting is the real deal.

I interviewed four roofing companies three out of four were fair. One company only was interested…read morein replacing my window. I explained to them we need a roof out of all of them. JC roofing was the best price most professional I called on a Tuesday. He was there Thursday they showed up Saturday morning and the work was done Saturday afternoon. Highly recommendhighly satisfied.

Wanted my roof warranty papers. Called them and Carlos never responded. There is zero follow up and…read morelack of responsiveness indicated a reluctance to reach an resolution with a reputed client. Crooks

I can't say enough good things about Bill White Roofing! Their customer service was absolutely…read moreamazing. They came out the same day, went up on the roof, and quickly identified a small hole that two other companies completely missed. Both of those companies quoted me around $2,500, saying I would need to remove fascia and gutters--without even inspecting the roof properly. Bill White Roofing was honest, straightforward, and saved me from unnecessary work and costs. It's so refreshing to deal with people who truly care about doing the right thing. I will absolutely be referring them to all of my neighbors and will continue to call them for any roofing needs in the future.

(Roof repair/roof leak/fixing valley) I am sorry that I…read moreposted this review late. I promised Bill to post this on 12/8/2021(FYI, I am not getting any discount/money for posting a review). Bill and his crews did a great job of fixing the roof leak! It hasn't been leaking so far after the fix on 12/6/2021. Although they are not the cheapest among the vendors offering to fix the roof, they were very responsive, offered a great quality of work and a 10 years warranty! While all the other contractors I talked to needed at least 2 - 4 weeks before actually fixing it, Bill did the inspection himself and was able to schedule the work in about 3-4 days! His crews, Mario and another man who can't speak much English took just 1 day to install the new valley membrane and finish all the patching. And they cleaned up all the garbage promptly. There were only 2 things I was a little bit concerned about, which Bill promptly and patiently answered. (1) It's a bit cloudy/rainy on 12/6, so I was worried that might affect their work and was wondering if Bill wanted to reschedule. But Bill, based on his experience, assured me that they would be able to finish the work before the rain, and it shouldn't have any impact. (2) It's stated on the contract that the valley roofing material will be "new Firestone roofing with black mineral surface", but eventually what's installed is "Firestone SBS White". Bill explained that the white one would be a better fit because a silver coating is needed for the black one, and with Firestone SBS White, the silver coating is not needed. I am really glad and appreciate that Bill took the time to patiently and promptly address my concerns, and explained everything thoroughly to me! And he is very flexible with the payment methods as well! Overall, Bill and his teams did an awesome job! Thank you very much for the hard work! And I will post an update in 3 months - 1 year if anyone is interested!

I had my flat roof replaced last week by Royal Roofing Queens at my home in Flushing, and I…read morecouldn't be happier with the results. I've been living in my home for over 20 years and we have only layered new roofs over the old one as temporary patches. But their team showed me soft spots and I knew that it was time for a full tearoff and replacement of my roof. They worked with me on pricing from different discount programs they had. From start to finish, their team was professional, they detailed the estimate with all the particulars I asked for, they answered rounds of questions by email that I had with their office and project managers, and on the day of the installation they showed up early 730am, were professional, they communicated with me and sent photos throughout the job with drone photos and pictures and videos from the roof itself. Thank you to Sean, Eric, Mike, Jaime, and Eden - they explained every step of the process clearly, answered all my questions, and made sure I felt comfortable throughout. The quality of the work came out outstanding, and they completed the job on time in 1 day in fact and within my original budget. I highly recommend Royal for their roofing work. Thank you to Angela and Emily at the office for their help with insurance certificates and updates to the proposal and contract. Top of the line company I highly recommend.

Highly professional and well run company. The crew is outstanding and very efficient, hardworking,…read moreand highly skilled. Communication at all levels was excellent and the quality of the work was outstanding.

Our old family home on Prospect Avenue--right between Windsor Terrace and South Slope--is turning…read more100 soon, so yeah, the outside really needed some love. I'm an architect and my wife's an engineer, so we went deep into the search for a Brooklyn roofing contractor. Not as easy as you'd think: most companies chase bigger commercial gigs, and finding someone solid who actually cares about residential work took some digging. We ended up hiring NY Roofing. They handled everything--ripped out the rotted wood decking, added DensDeck recovery board so we're set up for a future rooftop solar setup, laid down a cold process SBS modified bitumen roof, reinforced every detail with liquid flashing, and hooked us up with a heavy-duty 6K commercial gutter system to finally fix the drainage mess. The crew finished the whole job in just two working days, right on schedule. They kept the site spotless and really watched out for our property and our neighbors--super considerate. Honestly, their professionalism, speed, and workmanship blew us away. If you need reliable roofing or waterproofing help in Brooklyn, I'd recommend NY Roofing without hesitation.

As the board of a 15-unit condominium in a 6-story building in Park Slope, Brooklyn, we had…read moreunfortunately gone through several negative experiences with management companies and contractors while trying to resolve persistent roof leaks with NYC rain and snow. After multiple failed repair attempts over the years, the board decided to take direct control of the process and conduct a thorough search for a qualified roofing contractor. After a rigorous interview process, we selected NY Roofing for a full roof replacement. From the beginning, their level of preparation and professionalism stood out. They mobilized an 18 person crew along with a knuckle boom crane to efficiently remove debris and transport materials to the roof, allowing the project to move quickly and safely. Our building has a complex roofing structure with a concrete slab deck, which required a more specialized assembly than a standard roofing system. NY Roofing installed a proper vapor barrier to address condensation issues that the original developer had failed to include, along with high R-value insulation to significantly improve the building's energy efficiency. The roof replacement was completed in 2017, and we are pleased to report that in the nine years since installation we have not experienced a single leak. As a board, we take vendor recommendations seriously because they affect every resident in the building, and NY Roofing proved to be a contractor we could confidently stand behind. For any condominium board or property owner looking for a reliable Park Slope or Brooklyn roofing contractor for a full roof replacement or waterproofing project, we would highly recommend NY Roofing.

I thought needed a new roof because of its age. Then Gerald from Sealed Tite told me I didn't…read more Other contractors provided a quote within five minutes. Finding an honest contractor is difficult, unless you call Sealed Tite and speak with Gerald. I will definitely call them for my future projects, and I recommend that you do as well.

Would definitely recommend Sealed Tite Home Improvements. They installed new gutters and siding…read more Gerard went over everything and answered all questions. The team showed up each day on time and did a great job. Very satisfied and would highly recommend.

Royal Renovators were honest and highly professional from the estimate to the installation. Mike…read morewas our project manager and was very attention detailed. and we got our shingle roof replaced in one day and cleaned perfectly. One of the best experiences we've had with a contractor, Highly Recommend them.

Our condo has used Royal Renovator Roofing twice in recent years with really excellent results and…read moregive them the highest recommendation. We used them on our lower roof a few years ago and when it came time to do the upper two roofs we didn't bother to interview any others companies. Why change when you felt like you got the best last time! ; ) I'd say definitely put them on our list of companies to talk to!