Customer Service was phenomena! My Company wrap has heads Turnin! Really Appreciate it!!!read more

If you enjoy being yelled at and disrespected by a business owner, Wrapstars -- and its owner John…read moreFetterman -- is the place for you! Against my better judgment, I gave John another chance after a bad experience 12 years ago. Big mistake. He hasn't changed one bit, and I've learned my lesson. I reached out because his shop is only half a mile from my work and I needed a wrap removed quickly. I already had a $700 quote from another trusted wrap shop I've used for years, but they were 10 days out. John quoted me $110/hr and said it would take a couple of hours, maybe a few at most, after I sent photos and dropped off the car. Four hours later, I called for an update. His response? "Man, the fing wrap is a fing piece of s***. Whoever put this fing s on there are f***ing morons." I calmly asked him not to curse at me again. He stopped for the moment and said he had four guys working on it and they were only halfway done. When I came to check, the car looked half-finished -- over-promised and under-delivered. The next day, after another seven hours (and zero updates unless I called), the wrap was finally removed. The invoice? $980, more than double his "few hours" estimate of around $440. When I expressed disappointment, he didn't apologize -- just cursed more and blamed the "s*** wrap company" I used. We settled on $900, and he said a detailer would clean it that afternoon for a small extra fee. Three hours later, still no response to my texts, so I called and was told the detailer had just started. The detailer, who was actually very professional, later told me it would be $700 to clean off all the leftover adhesive. So John's original $440 estimate had now ballooned to $1,600. When I confronted John, he initially said he'd "eat the cost" since he misquoted me -- which I thought was fair. I picked up the car around 9pm, still covered in glue, and the detailer came back the next morning. Three hours into the job, the cleaner texted me again saying John told him I was paying. When I called John to clarify, he exploded -- yelling and swearing nonstop, throwing around "motherf***ers" and blaming me for everything. When I told him to stop speaking to me that way or I'd hang up, he just kept going. I hung up, and he then texted me more profanity-filled messages. The cleaner, trying to stay professional, agreed to finish for $400. I asked John again to pay what he said he would, and he refused. In the end, I paid the cleaner myself. When the car was finally done, he showed me nine deep gouges in the paint, clearly from the wrap removal. I got the car brand new from the dealership and wrapped it immediately, so the damage happened during removal -- either from improper tools or carelessness. This was, without exaggeration, one of the worst customer service experiences of my life. I've never had a business owner scream, curse, and belittle me repeatedly over the phone and through text. Between the unprofessional communication, broken promises, inflated costs, and damage to my car, I can confidently say I would never recommend this company to anyone who values honesty, respect, or professionalism. If you like being cursed at and overcharged -- Wrapstars is for you. For everyone else, do yourself a favor and stay far, far away.

The service was great. Very friendly! Thank you! He was on time and very knowledgeable.read more

Mr. Carl at Arrow Cleaning Services is outstanding! He arrived on time, explained the process, and…read moremade my carpets look brand new--pet stains and high-traffic areas gone. Professional, friendly, and fairly priced. Highly recommend!

We had been shopping around for good prices for signs for our business. We stumbled across TLS…read morewhile on the freeway. We saw a truck with their information so we called. Now that the job is complete we're extremely happy to have come across them. The work speaks for itself. I highly recommend TLS. First time customers and will continue to remain customers.

Trustworthy, reliable, hardworking family owned business. I'm impressed with the communication this…read morecompany kept throughout the entire process. I truly appreciate you and your teams professionalism. We will contact you guys for future needs. Thank you!

This place are amazing!! the owner's are so sweet!! and help me with my graphics printing, fast…read moregreat quality!

Incredible service! Very friendly and helpful! They can do anything you need in regard to shipping…read moreand many more things! Highly recommended

Great service. Very friendly and knowledgeable staff! I don't ship often and Will took care of…read moreeverything for me. Was in and out within a few minutes.

Very unprofessional owner and manager Ordered 1000 cards said was 500 Box was a small box with…read more350 cards max All other work was late an slow Tapped a sign an said need money up front I gave 500 Then he did other mailers 500 More Gave me invoices for 278 more I paid I then looked an he over charged me I showed him he overcharged me 189 dollars I ordered a 8 foot banner he said 105 dollars I picked up banner Went back for refund He told David the only decent person there All I had was 30 dollars coming I asked for reconciliation he charged me 160 for banner and left me 30 dollars cash We had a violent argument on phone He told me leave and never come back I wouldn't do business here if it was free Foreigner owned an manager I have lots of Middle East friends But this guy is a JOKE DON'T DO BUSINESS HERE BETTER PLACES IN TOMBALL

I decided to use this company to print an architectural set of docs. It was imperative that I…read morereceived the drawings by a specific time and I communicated this to them or I would've went with another company. I was scheduled to pick up drawings by 11:30am but I was running late and showed up at 12pm. Not only were my drawings not printed, they didn't call me to communicate this. I was asked to come back in an hour but I agree to come back when they called me to indicate that they were finished. I got a call at 3pm, I went to pick them up and they were still not ready. The most disturbing part is that they rushed putting these together and the drawings looked like they had been put together by someone with no experience. They were not even stapled together and the edges were wrinkled. I will not be using them again, as I over $5 per sheet and I can get them printed else where for a cheaper cost and better job.

I have gone back to the Shipping Store and I have experienced nothing but helpful employees…read morerecently. Each time has been pleasant and enjoyable with any employee here. I noticed that the owner , Kim, is available to help customers, when needed. I see a great improvement here in the helping attitude of employees and I do appreciate that! Willingness to help is so important to me when I enter any business, do I have been happily bringing my FEDEX to this convenient location. Sometimes I need quick copies of important papers and I can shears receive immediate and courteous help at this Shipping Store.

Go with the pony express. You'd be more pleased. What happened?…read more I called ahead to confirm what documents were needed to open a mailbox. When I arrived, the clerk asked if I minded her helping the people behind me first. I did mind--but I stepped aside anyway. When it was finally my turn, I presented my documents. She dismissed my valid ID (out of state, we just moved, I had the usps forwarding official documents as one of the verification docs), despite my having four additional forms of identification. I asked the manager to come assist and speak with me directly. She refused. This was hands-down the worst service I've experienced: slow, dismissive, and unprofessional. Don't waste your time like I did mine.

They got the job done in a timely manner which I appreciate and made a requested drop off at…read moreGoodwill--thanks!

Used Love's Pro Moving to go from Woodforest, TX to Chicago. From our first call with Josh to the…read moremove in Chicago being completed, it was the best moving experience we have had. Doug QB'd the whole move from packers, loading, driving, and unloading in Chicago. So, on point, professional, and very courtesy. Team's both in TX and Chicago were highly effective and very stress free. There was a real sense of just being in the move without any drama that movers can bring. It was as good of experience as you could have for an out of state move. Payment structure was very good and price was very fair. Would definitely recommend this company based on our experience. No damage to report. Packing was outstanding. Very hassle free!