I went to get acrylics multiple times and every time my nails would end up thick and at what seemed like a 45 degree angle! It was also very difficult to get nail art on acrylics because there was only one person who could do both. The pedicures are nice though. read more

I was hoping for a relaxing wonderful visit ... What I got was an aggressive staff that right when my friend and I arrived for our appointment. The person who did my nails , refused to finish after starting . This is not what I expected for a "service" industry. It seriously was the rudest, uncomfortable experience I've ever had . I will never return here . read more

Universal Nails always does a great job. They have a huge selection of polish colors and their prices are very reasonable. The facility is very clean and the service is always friendly and accommodatIng, as evidenced by their many long term clients. The review from the person named Janet on here does not sound like anything I have ever experienced, and I've been a customer for over 10 years. They have a loyal following because they do a great job. read more

My favorite people ever. Sweetest couple and soooo good at their job! Everything is fair priced, I usually get acrylics! They stay on so well and are perfect every time. read more

To the customer that left a recent review name Janet. We would like to at least let everyone hear our side of the story. When you came into our salon you never mention that you don't like the Dremel use to remove your gel polish on your hands but when used for your pedicure it was fine. But instead when use for your hands you just yank your hands out when we tried to buff the nails before we wrap the gels to let soak off. We also offered to touch up what we already buffed off to fix it but you declined rudely by saying "I'm going somewhere else to do your nails"! which is fine because we don't remove gel polish without using dremel that is the only efficient way we do it here at the salon without using it would take double the time (1hr 30m) and would delay us back from our next client. We also think before you leave a false review to torment a business during this tough time please consider explaining the story in its entirety. We've been here for 15 years and have built our business on customer service and pride in our work. read more

I've had pedicures in NY, many in Providence, Cranston, Watch Hill. This is by far the best pedi I've had. Great pedicure, lovely technicians, will definitely become a regular. read more

Let me start off by saying this was a tough thing to star-rate. Olympics playing, place buzzing with chat about a local Olympians homecoming party. Staff was phenomenal, friendly and chatty. Place was clean, easy to get to and have an outstanding pizza joint next door. However I paid $50.00 for Gels and the girl who painted them did a horrible job. Paint all over my skin a round my nails, shelac under the nail and three fingers already lifted from the nail and are bare again. I'm apalled!! I've never, ever walked out of a place and been so un-satisfied with my nail job. The young american girl with a bobby pin tattooed on her forearm, is amazing to chat with, fun and she cuts hair for her other job. However I would never let her do my nails again. I'm terrified to go back, which is unfortunate because I had so much fun with the crew. read more