Love this new nail place by our home. Clean, lots of selections and great service! Great drinks also.

Unfortunately I have to update my review after today's visit. First of all, my favorite nail tech has left this place. I didn't like the quality of service I received today. Another big red flag for me is that this salon is not clean anymore. I will have to find another nail salon... read more

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Mary was my tech and did an amazing job. She brilliantly removed thick layers of gel and nail charms from another salon which took time and patience. Love my new cat eye gel nails. Perfect short and neat shape. Warm welcome from front desk, nice free drink, and appreciated being in a comfortable and stylish environment. This is my 3rd visit and will continue to come back. Best salon in frisco. read more

Excuse the photo of my feet -- but I had to show off the flawlessness of this pedicure (with regular polish) two weeks and a vacation full of pool time later! The experience was excellent: my pedicurist was meticulous and careful, and the bartender was generous and outgoing, adding to the vibe. I also splurged on the head massage and facial. At first, I wasn't sure how I felt about it -- the technique felt a bit brisk and not as relaxing as I'd expected. But by the end, I was impressed by the quality of the products used, and it included a quick blow-dry as well. The real surprise came the next morning: my skin and hair were incredibly soft, and my scalp felt refreshed and free of buildup and dryness -- like a true reset. Overall, a great experience with results that exceeded expectations! read more

Universal Nail & Spa - Two weeks later! - Nail Salons Near Me - Frisco, Texas

Love this place! They always do a great job and so friendly. Almost everyone in there is a regular and you can tell by the friendly and social atmosphere. read more

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This is my second time here and I love it even more the second time. You can make an appointment online through their website. I made an appt both times and I was in my seat after picking out my color within a minute. They are so kind and take such good care of you as well! It is definitely a vibe and a great place to come as a group! They have a lot of different options for pedicures and drinks! The pedicure has been perfect every time too! The care and service they provide is definitely worth the price! read more

Universal Nail & Spa - Mimosa from the full service bar - Nail Salons Near Me - Frisco, Texas

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I got a pedicure and dips on my fingernails. I did the $99 head spa and I really enjoyed my visit.

Extremely disappointed and would not recommend this salon. We were rushed from the start, even though the salon was nearly empty. I requested 2 organic pedicures, 1 organic manicure, and 1 acrylic set, but was hurried to pick a color immediately. The technician cut my cuticles multiple times, leaving them sore and bloody, and my nails ended up uneven and shorter than expected due to constant reshaping. As we neared the end of our service, I asked about my spouse's manicure, but we were ignored until the very end, at which point we just asked to remove it. It would have been better if they simply told us they couldn't accommodate us. At checkout, I mentioned an online special but was told it no longer applied. After asking for an adjustment due to the painful cuts, he brushed me off and added \$40 to my bill for a forgotten gel charge, with no apology for the confusion or poor service. We won't be returning and suggest visiting other salons in the Gates of Prosper area with better service for the same price. read more

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First visit on Saturday $130 for medium nails that lasted only six days. Not worth it. I don't mind paying, but they should last at least three weeks. Won't be back. The customer service is good The quality is a -zero read more

Universal Nail & Spa - Definitely not worth spending $130 for just six days of use. - Nail Salons Near Me - Frisco, Texas

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I had beautiful natural nails. I only wanted a polish and a pushback of my cuticle. Instead, she used an electronic drill to take off the entire surface of my nails and cut all my cuticles. I'm so mad my nails are ruined. It is gonna take months to grow them out. I just still can't believe that this is why I don't trust anybody to do manicures I just wanted a basic manicures and she has ruined my nails. And the checkout guy forced me to tip! She even tried to polish without a base coat and then she says she doesn't do manicures normally. Terrible!!!! read more

Universal Nail & Spa - Ruined nails. She took off the surface - Nail Salons Near Me - Frisco, Texas

I had been going to a different nail salon for months where the service had been declining nearly every time after my fourth visit. After having a nail tech almost make me cry, I decided that I was officially on the scout for a new salon. I'd seen Universal Nail and Spa on TikTok and Instagram and immediately wanted to try it out, so my mom and I made appointments for Friday, June 27. My nail tech, Crystal, was incredibly kind and checked with me several times throughout the service to make sure I didn't need any changes and if I liked my nails. She pointed out that my thumb may look a little different compared to the rest of my hand because the nail length was naturally shorter than the rest of my nails. Totally fine -- it had nothing to do with her but I appreciated that she still made me aware. And again, at the end of my service, she checked with me once more to make sure I was satisfied. Even though the salon is further away than my old place, I think it's worth the extra 20 minutes of driving to come here. I highly recommend Crystal -- it's obvious she's talented but she also has a wonderful personality and made my visit all the more better. My mom also had a nice experience with her nail tech, Tobi. We couldn't stop staring at our nails the rest of the evening. read more

Universal Nail & Spa - Baby blue almond nails. Brand was NOTPOLISH 058. - Nail Salons Near Me - Frisco, Texas

Wonderful experience here! Great customer service and they definitely met all my needs and requests. I got a pedicure by Kim and manicure by Tina and I will definitely be back. read more

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I have been 2 to 3 times here. This last time I had a pedicure for the 1st time here and it was great. The place is in a great location off Preston right in front of UNT. It's very cool looking inside with a full bar! The guy running the place is very friendly and he is always encouraging me to get a second mimosa! #win I always do the dipping manicure and they last at least 4 weeks or more. Excellent service. Prices are similar to all the other salons. They offer hair washing/massages? And I cannot wait to try them. It looks so relaxing (they have a TV showing the process on a loop). They have huge TV's showing lots of sports/news/last time some Olympics games. So far this is my new nail salon. read more

The staff is so friendly and accommodating. My husband and I come here for manicures and pedicures. I usually get gel x manicures and the stress relief pedicure. My husband just does a basic manicure (buffed) and the stress relief pedicure. They also offer complimentary drinks. We love their Vietnamese coffee!! read more

Sunday funday at our new home for all pampering services. 10/10 stars all the way around. Complimentary drinks , cleanliness, and hospitality. Not to mention the endless amount of options for color. We had the best time! read more

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I went for the facial with the shoulder and neck massage and it was wonderful. Whoever I had was well trained and used the right pressure. I also got a pedicure with Lynn after and was very pleased. The alcohol selection and bar is lit! read more

This establishment definitely gives off high end aesthetics but the services and staff don't match up. Rushed to select a service and color only to be left waiting over 10-15 min for my service to start. My organic pedicure came with a 30 minute massage however I only received a 10 minute rub down of my legs. The service also mentioned a mud mask but I only received Paraffin wax. To pay $80 for a spa pedicure only to receive a basic pedicure worth $40 max was upsetting and a gross exasperation to the service provided. While the salon is pretty, the service and product don't live up to the hype. read more

Came here randomly as I was looking for a nail salon while I was in Frisco for the day. Left my cuticles in a worse position than when I came in with a gel manicure. Nails came out uneven and messy. For my pedicure, I came in with square toe nails and I specifically asked to keep them square. The nail tech made them round. I will say that the staff was very kind when I communicated that I was dissatisfied offering to redo them, but I didn't have time to stay another hour as well as my toe nails were not fixable considering the damage was already done and as short as they possibly could be. I don't recommend if you are particular about the shape of your nails. For the price of these services, I'm extremely disappointed and will not be returning. read more

This place declined fast. I used to come here since the day they opened, always loved excellent customer service, great atmosphere and good quality main/pedi. Though, past of couple times my appointment times were messed up, I was told my appointment was a different time, when I had messages from the business proving that I was indeed on time. Their website is not working correctly and you can't make an appointment with the person you prefer. Also, past couple of times the quality of service declined, I felt rushed, uncomfortable and had to wait awhile, even with the confirmed appointment time. I don't think I will be coming back considering how many great nail salons are in Plano/Frisco area read more

Everyone had been great! Love this place they have been amazing every time I go in clean and they always have great music!

Oh man how much I wanted to love this place. It's BEAUTIFUL inside I'll give them that and the staff is very friendly. I went in with my mother in law and spent $300 for two pedicures and one manicure, as well as one manicure and dip. We wanted to get pampered and relax. Not even the same day my heel after getting a pedicure is DRY! I called the next day and the guy said I need to come in tomorrow in order to get it fixed. The problem is I have a 6 month old at home and this salon was 25 min away. I asked if I could come in anytime that week he said no. I unfortunately missed my day as my son had a fever so I'll be having to go elsewhere to get it fixed. Again, staff is friendly and inside is gorgeous but this place will go down quickly if they do not have top of the line staff and give QUALITY work read more

Got a decent pedicure but tried to use the polish to paint a couple of my hand nails. Didn't think it was a big deal. Wanted a couple of nails to match toes but didn't need a full mani. Was told I couldn't do that. No biggy I understand and stopped. Then needed one nail to be fixed and as she was doing it, I wanted a more specific shape so I asked to do it myself. As I was filing it, I got told I needed to leave as I wasn't allowed to use their file to do it myself. So I paid (was fully charged even though she didn't even finish) and left. So No, I'll never go back and DEFINITELY wouldn't recommend if you want something specific. read more

Universal Nail & Spa - This is what I'm walking out with - Nail Salons Near Me - Frisco, Texas

I have been going to the salon for about six months and have been with Jenny. Jenny has always done my nails with great precision and artistry. She listens to how I want my nails, but also gives her professional opinion and executes the vision every time. Although she is very knowledgeable and fast, the work is amazing and I'm out of there within an hour and or hour 30 minutes tops. I get so many compliments on my nails and always refer people to the spa as soon as you walk in your greeted and the wait time is not super long They offer you a complementary drink during your service and get you out of there as soon as possible. read more

Love this place!!! I had interaction with 4 people and they all should concern, smiles, and patience.this was my second time and both times I was completely satisfied with the work well done. Mani and peddi. read more

I absolutely love love love Universal Nail & Spa! Today's visit was my second visit and it was just as amazing as the first visit! Very happy and upbeat vibe. All of the staff is at the top of their game! MiMi is so much fun and talented! I've been to other salons but this one definitely takes care of all of the clients' needs. read more

Universal Nail & Spa - Fun nails for the start of summer! - Nail Salons Near Me - Frisco, Texas

Customer service was horrible. This was by far the worst experience I've had in a long time. Although it new and shiny the people and the service was bad I do not recommend going. read more

Visited today (July 2025) for a pedicure and enjoyed every aspect; the salon is immaculately clean, well staffed with friendly aestheticians, and the range of services is fantastic; impressive wall of color options for polish, gel, and powder. Friendly greeting, quick service, and even the choice to indulge in a treat from the bar while getting your service done! I had the Organic Pedi, and am so very pleased with the results! Looking forward to my next visit already - wish you all the best! read more

very nice and well put together, great workers and great service!! prices are nice as well

This location just opened and I booked an appointment after I saw an Instagram ad. The spa and location is very nice and clean with tons of space. However I did not enjoy my service. I booked the 90 minute Love Yourself Head Spa & Facial. The room itself is very nice. I liked the music and smell of the shampoos and oils. However I felt like I was going through the car wash instead of the spa. Maybe it was just my provider, but I found the actual experience to be very rough, very fast and too much pressure. It was not relaxing at all. My provider did not ask me how I liked the pressure or if everything was feeling ok. There was one part of the scalp massage that was so uncomfortable I almost asked her to stop bc it was not enjoyable. After the treatment they dry your hair a little bit but it's in a room off the head spa room so you can hear the hair dryers during your spa service. The staff was kind but another thing I noticed is when they don't have a client they all sit on the side of the spa on their phones. I think an employee break room would be better. I wish I had a better experience because it is a lovely salon but I will try another location. read more