I've been a long-time, loyal customer of Massage Green Spa until recently when I unexpectedly had to cancel an appointment..on the same day it was scheduled. Our home suffered major storm damage the night before my appointment and I contacted the Spa immediately the next morning. I explained my unfortunate situation and the owner Mark was totally unsympathetic or understanding. I regularly used Audris as my therapist, as she was extremely knowledgeable of my previous U.S. Armed Forces services and the physical conditions I suffer from. Previously I had NEVER canceled an appointment the same day but was hopeful the team at Massage Spa would take my patronage history into consideration. They did not. I will NEVER return to Massage Spa and I will advise everyone I know not to visit their establishment, especially if they are a military Veteran and expect to receive any professional courtesy or consideration. They just LOST a loyal customer forever. read more

06/29/24- 1638 We've coming here for massage. Great customer service! Tony is the BEST!!! read more

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My husband and I had a couples massage today with CJ and Liz. Awesome and Amazing !!! My experience started with my initial conversation with the owner, Mary. She was kind and patient with answering all my questions before I made my appointment. Walked in and was welcomed with a smile. First hour was in the Sauna ( very nice) then went next door for our massage. The whole experience made for a great Anniversary date. Didn't leave u til I bought my daughter a gift card. read more

Incredible! they were quick with getting me in, talkative and the atmosphere was relaxing and smelled amazing! Someone there was wearing a gorgeous fragrance that made the place smell incredible, as well! The receptionist was friendly and warm! Made me feel like a regular, like I was welcome . Crystal, my therapist, was amazing! Talkative but calming, incredible pressure, listened to my concerns, matched my energy and had great conversation! I cannot wait to come back! Thank you guys so much for helping me to relax! read more

I just love this place. I was concerned about the type of service I would get since I got a "special" deal last Christmas in 2021. Every service has been wonderful. While I'd love a massage that was just for pleasure, I've had major issues with my hip and back. I have only seen Tony. He has helped me tremendously. After many visits, I found out that there was a tumor growing in my spine. I had major back surgery and had a muscle tear during surgery. I went to months of physical therapy and nothing was helping the torn muscle. I decided to book with Tony last week and he found exactly the spot and I have had the greatest relief since my surgery!!! If you haven't been and you struggle with pain, SEE TONY!!! You will not regret it. read more

I've been having a rough go lately with stress and dehydration, causing my muscles to have spasms and just in general having an overall feeling of tension and tightness within my muscles. As I address my stress level and my hydration, I realized I was in need of some unwinding and serious relaxation. Insert Massage Green Spa. I had been coming here on and off over the past year and after a fantastic massage from tony last night, I decided to pull the trigger and finally be come a member. Let me brag on Tony for a minute. He is meticulous, skilled, kind, and applies some of the deepest pressure during a massage I have ever experienced. That is a compliment coming from someone who grew up getting deep tissue massages in the back of Chinese herbalist stores. I highly recommend him for folks who are athletes or those of you who like deep pressure. Don't be afraid to tell him to back off the pressure if it gets to intense! He has worked wonders on my body and is the primary reason I bought a membership. Thank you so much Tony, and please never leave this location because if you leave, I will too! I scheduled my first facial for this weekend with Ashley and will be sure to update my review once I have that experience. This is a great value for skilled massage therapists. I encourage everyone in the Mckinney/Frisco area to give them a try and sign up for their money saving membership! I'll be a longtime client and I feel so lucky to have found this spot! read more

I had an amazing facial by Haley ! I have had many facials at different places but this facial was definitely the best Haley was very knowledgeable and her touch was gentle and caring. I love the products she used, she truly made it a pampering, beautification experience. I will definitely be back! Thank you Haley !!!! read more

Love this location and will certainly be back. Fantastic customer service from Ms. Paula. Couple massages from crystal and audris were some of the best we have had. read more

We got a couples massage as a gift and loved the customer service and massages here and will definitely come back! I had CJ and he did an amazing deep tissue massage- i would highlight recommend! read more

I've had dozens of massages at various places in DFW over the past decade, and Michelle gave me the best massage EVER for my horrible back pains and knotted shoulders from old sports days. She is personable and gave me great tips for daily management. The Christmas gift card from my fiancée turned into a monthly membership before I left! Yelpers and Google reviews helped me select Michelle, and I learned she has been a massage therapist for 19 years. Thank you all! read more

Setup and appointment this pst week for a 1 hour massage with the sauna extra. Spent time in sauna which was nice. Unfortunately the robes and towels were both dirty and stained. My massage was suppose to begin on the hour, but the masseuse didn't show up until 7 minutes after. Then she gave me 5 minutes to disrobe. The massage ended 6 minutes before the next house. I was shorted nearly 10 minutes out of what was supposed to be a 50 minute massage (minus prep time). The masseuse was very inexperienced providing little pressure and not what was requested. When I left I was asked for a gratuity, which I paid, although I am surprised that they come out and ask for it. Not only do they verbally ask, they have a sign posted on the counter as to why gratuity is expected based on your massage. I find this very tacky and unprofessional. The front counter staff was cold and not personable at all. read more

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My husband and I really enjoy this place and look forward to our appointments. Tony (hope im spelling that correctly) has been nothing but amazing. read more

I had a 1hr massage session with Luiz and it was fantastic. He is one of the best masseuse that I have ever had. He also has a background in helping sports/athletic professionals and that is very helpful. He knows the right trigger points and takes care of you very well. Highly recommended! Making an appointment was very easy over the phone and I will come here again! read more

The front desk are amazing, except when the owner is sitting there. She either looks miserable or is complaining to a customer about her husband and her "liberal" kids, as she refers to them. Her comments are completely out of line and unprofessional. She completely changes the ambiance one expects at a spa to a scene of Mean Girls. Great therapists on staff although some will short you on time. Be mindful of that. Nothing much is done or said about that, except maybe a free $10 add on for your next visit. A-lot of things are outdated and maintained with tape! The towels in the bathroom are stained and/or have holes in them. Husband and I had a couples massage in their smaller couples room. I went to put my purse there and realized the shelf was falling off the wall. One of the saunas had a nail protruding from the bench! Don't drink the water - it smells and taste weird. Dead, large bugs laying everywhere! This place has 2 things going for it - the front staff and the therapists. But the spa experience itself lacks! Pictures do not tell the real story. read more

Friendly staff. No extractions. Facial was nothing special and didnt put a mask or anything. Basically just washed my face and massaged my hands. Not worth price. read more

Wonderful massages! Although I have my favorite therapist (Tony), my husband and I have yet to have a bad massage at Massage Green. The atmosphere is relaxing and the price is right. read more

I got a really great massage from Tina. The pressure was perfect, very relaxing. Staff at the front was friendly and helpful. I also did 60 minutes in the infrared sauna and loved it. read more

Massage Green Spa - Sauna - Massage Therapy Near Me - McKinney, Texas

Occasionally I like to treat myself to a spa day, but I am frugal so I always look for deals. I found Massage Green Spa on groupon and purchased a groupon package for $138 that included a one hour sauna, one hour facial and one hour massage. When I got there I noticed a cheaper sale and could have kicked myself . Lol. After filling out the standard massage and facial paperwork I was lead to a room that had a personal sauna which was very cool. The receptionist showed me how to use everything and walked me through the process. Very professional and kind. There is a clean bathrobe and towels set out to use in the sauna and after, there is also a pitcher of ice water and a cool eucalyptus towel set aside for when you need them. This was all very nice. The next part is a tad odd though. So you are in the awesome room with a personal sauna and massage bed and then asked to pick up yourr basket of items and walk barefoot to another room. That through me. I didn't understand why the room change and then found of there are only two sauna's and they need to share, so that wasn't unreasonable or anything. However, carrying my items or at least having slippers would have been a five star experience. The massage was nice and while I have had worse, sadly I have had better; relaxing overall but pretty standard. Lastly the facial, which in all honesty was also nice but not mind blowing. While their products are very nice and refreshing and the esthetician knowledgeable, there was no hand, neck or temple massage like I have had during other facials. It is pattern of warm towel,product, repeat. In between you can hear the esthetician doing something, maybe on her phone but I honestly don't know. It couldn't have been prep because just like in the massage the prep and locating of supplies came out of your massage and facial time. So idk. Overall while this place was nice and I am planing to use them sometime again in the future, I can not give them five stars because that would be staying my experience was flawless and there was no room for improvement, which was not the case. My rating would be a 3 or 3.5 for the services but I am giving a 4 because of the price. Honestly I would not pay their standard fees if there is no deal, as they are comparable to other day spas that I have visited which were true 4 and 5's on service and not boosted by the package sale. So try them but only with a sale or groupon lol read more

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I've been a customer of theirs for years! The owner only employs the best massage therapist! Maren is helping through major muscle tension issues, she really knows her stuff! She explains what she is doing and why to help relieve your issue. She's personable and she has a passion for what she does. I've also seen Tony and he's amazing as well! You really can't go wrong with any due to the owner takes pride her practice! read more

I had a pleasant experience and the place was clean. I arrived way before my session. My only complaint is that I was taken to the room to change at 10AM. The massage therapist came back into the room at 10:06. He finished my session at 10:55. When I went up to pay I realized why...he had another client at 11AM. I just wished I would have received the 60 minute massage I paid for. read more

I was visiting friends and scheduled a massage and I was throughly pleased. From entry to exit I was shown such hospitality that it will be a definable place to return. I indulged in a full body massage with the CBD oil and I would highly recommend it. Lauren and staff are awesome!!! Thank you so much ladies!!! read more

Well. If you're reading this, you've probably been to more spas than I have, but.. Holy cow that was amazing. Very clean, polite and efficient reception, and the place is set up to be relaxing. The lighting, background music, decor, all make it warm and cozy. The only problem I can see is being so relaxed and then going out in the world! I'd never had a massage before and apparently had no idea how tense I was. Next time I may call Uber. And there will most certainly be a next time. One specific, this was a 'couples massage ' and I highly recommend that experience. Book one with your partner! read more

Please DO NOT sign up for a membership with Massage Green Spa or you will regret it . I originally had a membership with Massage Green in a different state before I moved to McKinney. Once Covid hit , the Massage Green I went to closed and stopped answering phone calls and emails yet still kept on charging membership fees . It took me two months to get a call back and cancel and meanwhile they kept charging my card . They refused to refund me and said that I could use my credits once I moved to McKinney. Flash forward and now I'm in McKinney . Hoping I would receive better service in McKinney I called and made an appointment for a couples massage and let them know I had 2 massage credits that I wanted to use. They confirmed I COULD use my credits and set up the appointment . We arrived at our appointment and all seemed fine until after the massage . My husband really liked his massage and my masseuse was actually not great but I was happy my husband enjoyed his . The receptionist then informed me that they would NOT accept our massage credits and we needed to sign up for another membership or pay double the price for our massages ON TOP OF the money we already wasted for massage credits we couldn't use . To top it off they nickel and dime for everything . If you want aroma in your lotion it's $10. If you want the nice room for couples , it's $20 and so on and so on . We ended up paying almost $500 for a 1 hour couples massage when you include the massage credits they won't take or refund , the new massage cost at FULL price , and all the add ins and tip . The receptionist told me (which I'm sure the manager is fuming she told me this ) that there are dozens of clients in the same situation . If the Massage Green you go to closes , you cannot use your credits . They will lie and say you can and then you end up like me and instead of using your credits , you'll end up double paying. She said some people had up to $1000 of credits they could not use . It's sad this company treats their clients this way . This is supposed to be about relaxation and not a money grab with no service . I was told to pay and take it up with manager on Monday . The manager , Mary , basically told me tough luck and to take it up with corporate or the other Massage Green . In all I wasted hours of my life , added unnecessary stress to an already stressful time and hundreds of dollars on horrible service. I am angry to the point of tears . Mckinney Massage Green could have told me I could not use my credits and instead they kept that from me and took more money from me and my husband. Talking to the manager , Mary , on Monday , was just a further waste of time and added frustration. I feel ripped off and blown off. Please do yourself the favor and save the headache and expense . Shame on You Massage Green Spa . read more

Service is excellent especially sauna but the last time I was there I forgot my phone, I called my phone and it was ringing, called the spa barely 10mins after leaving and asked that they check the room for me, I was told I would get a call back, I never did but I was shocked that after I called them my phone was now switched off and when I called the spa back they say they never saw my phone, the most amazing part is my phone was never found however I only went to the the spa and then home but realized phone was missing right after I left there read more

As a first time client as soon as I walked into the room there was a long stem red rose waiting for me. The bed was even heated. This was my first time here. The masseuse was phenomenal. I have migraines constantly. She was able to stretch the muscles in my neck and help with the problem. She was also able to suggest some ways to find relief at home. The place is brand new and very clean. They even have the hot towel cabinets in the room. The masseuse is very knowledgeable of the anatomy of shoulders and neck. This is the only parts I had massaged. I will be back. Everyone better hurry, the word will get out. This place is amazing. read more

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At my fourth appointment here, I overheard the Owner, Mary, and one of her male massage therapist making fun of another client;s weight. This Disgusted me. In the massage room, I had to endure the reek of cigarettes coming off of my therapist, Ruthie. I've heard some pretty bad stuff about them since. Don't waste your time or money here, ladies and gentlemen. read more

I love this place!! I have received a massage by different people here and been pleased every time! My husband and I are regulars here and will stay that way for years to come Michelle and Tina is who we usually see and are the BEST. read more

Front desk person was highly racist, seemed to not care about customers and honestly service was very underwhelming. Id give this place no stars if i could read more

So I've been here a few times and would go to the same guy. He recently started mentioning how much I was tipping him. To me that is so unprofessional. You don't know what somebody's finances are looking like like people haven't already paid for the service itself. Stop looking for customers to treat you like they're your employers. This is something I just started treating myself to monthly. Makes me not want to go back but I already paid for another massage but makes me happy that I haven't gotten a membership. I'll just book with another person next time for my final. read more

I had $1,000 left in my account when they closed the Richardson and Plano locations. I have tried several times to contact the corporate office, but no one ever answers the phone. To really nail things home, they mailbox is always full. I have emailed, called, and NOTHING. Be careful about signing up for their memberships. This company is a very low brow establishment. read more

This place was great! Daughter and Mom massage day and we walked out feeling fabulous. Can't wait to go back. Staff was exceptional

Do NOT go here- there is a reason they are offering groupons. I woke up the day of my appointment with a fever- so I called 1 hour before my appointment to cancel and they were super sweet...then didn't mention they charged me a late fee. Terrible policy!! Why would you penalize a customer for not wanting to come in sick? This policy penalizes clients for being honest and taking steps to stop the spread, and clearly they don't care about their clients wellness- just their revenue. Super disappointing staff, I'll be sure to spread the word to friends. read more

I loved my visit here, and can't wait to get back. Ruthie gave me a facial, and she was very knowledgeable, professional and kind. It was a great facial, and my face feels more moisturized five days after the facial. I also tried the infrared sauna. It was private, very clean, and seemed like a very good quality sauna. The whole staff was very nice and helpful. I have been recommending this place to everyone. read more

The facility is very nice and clean. Very relaxing atmosphere with fountains & calming music. What attracted me most about this place was the sauna! Each massage room has a miniature sauna inside with music or you can even watch Netflix or Hulu on the screen inside. You can sit inside for up to an hour & it comes with the monthly membership if you choose to sign up. There was absolutely no pressure to sign. In fact I probably would've liked if they had given me more information to sell me the membership instead of me having to ask so many questions. You can sit in the sauna before your massage to help loosen up your muscles & get the most out of your massage. They also offer facials. I haven't had one yet but I plan on taking my daughter for one for her birthday. Your membership includes family members so my husband and I or my older daughters can all go for the monthly service and every additional service is discounted. And if we get too busy & don't schedule anything for the month, it rolls over! Can't wait to go back. I'm gonna add aromatherapy to my next service. The location is very easy to find and parking isn't too bad. It's very close to home for us. read more

The Massage Green Spa in McKinney was incredible. The staff including Steve, Christine, Lisa, and Gabrielle were wonderful. They are so accommodating and the facility is beautiful. The individual infrared sauna was such a unique and personable experience. The massage was wonderful and my face was glowing after the facial. This place is a must see for a getaway spa experience. read more

Booked my appointment for 7 pm and called 10 mins before saying that it was double booked. Front desk staff rude and did not talk properly when I complained that it is not fair. When I reached at the spa the rude receptionist told me that they had already given my appointment to the other person. read more

Great massage, great service! My husband and I went on our first couples massage we both left so relaxed. He had his first time getting a deep tissue massage with Tina and I had a prenatal massage with Michelle. They were both amazing! We can't wait to come again! We both decided that we need to get a massage every month from now on. So we are getting the membership next time! Can't wait to come back! read more

My partner and I booked a couples massage together and also booked it in the couples room. I have not been so relaxed in such a long time. My partner and I had such an overwhelming positive experience. We even arrived late and although that did cost us time, the owner offered us complementary sauna for the next time we come in (which we will). Both our therapists Maran and Rebecca were wonderful and payed attention to our requests. My partner has not felt such relief in his back in such a long time. The room we booked was stunning, I did not expect such quality from a small spa but the personal interactions were splendid. The building it's self is very tranquil and soothing as soon as you step in. This spa even takes steps to be more eco friendly and that is always a plus! This space was an emotional intervention. I highly recommend this spa! read more

This place rocks! I cannot say enough about the staff. Get your massage here, you won't regret it!

Cristy was amazing. I highly recommend her. She addressed exactly what I needed and was such a pleasure to spend an hour with. Stephen got me in right away and I was so thankful! He picked THE best Therapist for what I described I needed. Totally awesome. read more