B was so great! I came in with some hip flexor pain and she did an amazing job working out the muscle. She was very knowledgeable and kind. Cannot wait to come back for more great experiences. I feel so refreshed! read more

I initially sought treatment for what I believed was a frozen left shoulder. After completing 12 sessions of SoftWave therapy without improvement in my range of motion, I began physical therapy. My therapist recommended massage therapy to help release the severe muscle tightness around my scapula, armpit, and collarbone. My session with Naomi was excellent. She took the time to understand my pain, limitations, and restricted range of motion. While some of the work was painful due to the extent of my muscle tightness, she was skilled, patient, and respectful of my boundaries throughout the session. She managed to effectively address problem areas without pushing beyond what I could tolerate. Because of how positive the experience was, I signed up for a monthly membership and scheduled a longer follow-up session with Naomi. The facility itself was clean, quiet, and relaxing, which made the experience even better. Unfortunately, shortly afterward I learned that my shoulder issue was more serious than originally thought. Imaging revealed a torn ligament that will require surgery. As a result, I called to cancel my membership since I would not be able to receive massage therapy for an extended period while awaiting surgery and recovery. When I called, I explained my medical situation to the receptionist. She told me my membership would be canceled and even wished me a successful surgery and recovery. However, I was later charged for another month. When I called back, I was informed that cancellation requires a separate form and signature. This information was never provided during my initial cancellation call. My concern is not with the quality of the massage services or Naomi, who was wonderful. My concern is the inconsistency in information provided regarding membership cancellation. If you decide to sign up for a membership, make sure you obtain all cancellation requirements in writing and confirm that any necessary forms have been completed. Depending on who you speak with, you may receive different information. It is frustrating to be charged for services that I am medically unable to use, especially after making a good-faith effort to cancel the membership when I learned surgery was necessary. read more

Unfortunately, based on this visit, the experience felt like a waste of both my time and money, and I would not return. Julie was recommended by the receptionist since it was my first time there. I had a facial with Julien and truly appreciated her bubbly and friendly attitude -- she made me feel welcome right away. That said, the facial itself needs significant improvement. While the room was clean, my skin was not properly cleansed at the beginning of the treatment, which did not create a good foundation for the rest of the service. The overall atmosphere also lacked relaxation, which is an important part of the experience. Unfortunately, this was the least satisfying facial I've had. The treatment would benefit from a much more thorough cleanse to start, as a lot of product was layered onto the skin. The steam was not functioning evenly and only reached one side of my face, which affected both comfort and results. Additionally, the massage pressure was extremely light -- to the point where it was difficult to tell if a massage was being performed. Overall, the facial lacked structure, confidence, and a sense of professionalism. While Julien has a friendly demeanor and potential, she would benefit from more hands-on training or mentorship to refine her technique and consistency. read more

This is an amazing wellness and massage facility in McKinney TX. Excellent friendly and trained staff. Even met the owner and she is so welcoming and respectful. I highly recommend this place for regular massage and facial treatment services. read more

Elements Massage - Neat and clean, spotless facility. - Massage Near Me - McKinney, Texas

Tried to get more information and possibly schedule an appointment for a prenatal message after Calling and being place on an 1 hour hold . I hung up then called back and told the lady it's ok I didn't mean to bother her ... ugh rude read more

Great atmosphere as soon as you walk in, staff were very welcoming, knowledgeable and went above and beyond on hospitality! I've never received chocolate in my massage room before and was such an unexpected delight. Love the decor and serenity of the rooms. The actual massage room was beautiful, very clean and even had hair ties available, which I'd totally forgot to bring. The attention to detail was so appreciated and found everywhere. I used the CBD oil, next time I'll also incorporate the amazing smelling eucalyptus aromatherapy offer. My masseuse was Mark, I swear his hands were magical, I've never had my body mapped out and kinks worked out so well! He even took the time while writing out my recommendation card to show me an exercise I can do at home to continue to help out. Mark's magic hands paired with the attention to detail and customer service led me to sign up for their 2 hour membership package! read more

Elements Massage - Massage Near Me - McKinney, Texas

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I had my very first massage today. It was absolutely amazing! I would highly recommend Elements Massage. The owner and staff have the most beautiful spirit. They exceeded my expectations. read more

I am so pleased with the 60 min massage I received today!!! I am now a member. I needed this!!

Awesome experience! Brand new facility with professional staff. Highly recommended - you'll love.

Are you stressed? Can you feel it in your neck, back, or jaws (I am a teeth clencher)? If your answer is yes then you need to run not walk to Elements Massage McKinney! The staff is fantastic! Their front desk folks like Taytum or Brianna set the tone from the time you arrive. They open the door and welcome you in to a warm, clean, and inviting atmosphere. Everyone smiles and really invites you into a total body experience. My therapist, Taylor, took the time to get to know me. It really showed in her session. My first visit was a 60 minute session. It felt incomplete so my next visit I opted for a 90 minute session which was absolutely perfect. I walked in with stress but walked out relaxed and recharged. I also took advantage of their April member special to add the Himalayan Salt Stone enhancement. I will never not use the stones again. They really add to the experience. I am a veteran massage recipient, but I have never used the stones. They really helped to relieve my tension and my inflammation. At the end of the massage, Taylor went over the session and made suggestions to maintain my overall well-being until I return. Thanks Elements Massage McKinney! The drive is worth it! I am a member and suggest everyone make their way here to join. read more

Elements Massage - The Elements philosophy. - Massage Near Me - McKinney, Texas

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I had the best experience here! What an amazing place. Everything is clean and welcoming. The staff is very professional, friendly, and talented. Had massages for years, but finally found an incredible gem! Jori at the front desk was very knowledgeable and kind. Rachel provided a wonderful massage experience. The owner and manager really care about helping others, and it shows. I will definitely be back! :) read more