I received the best customer service from Ethan at the PC Laptop Location in Murray, UT. He was…read morepatient, listened to my concerns about a what I thought was a broken hard drive and found a solution that I didn't ever expect. He and a couple other coworkers all took a quick look at the hard drive and offered their perspectives and assistance. It's rare to find a group of employees who are so cohesive and upbeat, but this group acted like a real team. While I was there waiting for my project a few other customers were being helped with the same amount of care and patience as I was. I will definitely be returning and I wish I would have gone in earlier. Thanks Ethan and team! - Wesley J.

I'm so happy I came across PC Laptops. The staffs were very friendly and helpful throughout the…read morewhole process--from understanding my needs to purchasing. They took the time to understand what I needed and suggested a laptop to suit my needs. I was able to pick up my laptop the next day. They were able to answer any questions I had. The staff even followed up to ensure I didn't have any issues and/or open questions; and that everything was working out perfectly fine. Overall, no complaints and highly recommend others to check out their laptops.

Had some issues with a rebuild. They diagnosed a faulty motherboard within a day. I took it home…read moreand screwed up and lost hope that more was busted they again took a look at it and called within an hour that they had fixed it for me. Love these guys for being quick proactive and incredibly friendly. Chris even called me after hours to let me know it was ready to come home the next day real stand up guy if you ask me!

If you read my prior reviews, you'll see that REVO Technologies is my go-to venue for all things…read morecomputer-related. It's been that way for roughly 20 years...even before REVO started as a spin-off from "Software & More" there in Holliday. The PC consultant there from Software & More, Jerry, who helped build us our first custom desktop back in the early 2000s started his own company in Cottonwood Heights called REVO Technologies when S&M went out of business. We purchased our second gaming/workstation "Stryker" desktop from him eight years ago...AND a 17" "Falcon" gaming desktop as well for my personal use. Despite a few glitches/bugs here and there, both of these last two PCs have been performing admirably...as we've continued to patronize REVO for upgrades, repair, and tuning. The most recent purchase last week was for my wife's "Stryker" desktop which needed some Win10 tweaks due to some mistakes I made last spring with User Account Control and administrative privileges... oops. I dropped the desktop off with Chris - the repair tech - on Monday last week and by late afternoon he had it finished, updated, cleaned, and working like a top! I paid for the diagnostics/repair ($70) and the tuning/cleaning service ($70) which eliminated all of the nasty dust that had collected on the inside of the tower case. Yuk...but money well spent! We got it back home and the new Canon MF753Cdw color Laserjet All-in-One printer drivers installed perfectly. My wife is back in business! Woo-hoo. As in the past, excellent service from Jerry, Chris, and the pros at REVO. Well done, and again Five Stars for responsive and accurate service.

These guys are amazing!!! I took my old computers in and was given a free diagnostic on the value…read moreand working condition by the owner Sean. Out of the 5 machines I brought in, 3 were recycled and 2 were bought by Sean. He told me exactly how much each machine was worth (part by part), and also told me how much he would sell them for. After we came to an agreement, he wrote me a check right there in the store! No hassle! The rest of the staff is very friendly and professional--all three employees I spoke with answered all my questions honestly and with clarity. They will work with you no matter how technologically inept you are. I had no idea my computers were worth anything. After I was given an initial quote, BitRemedy adjusted it in my favor after we discovered some parts were worth more. There is also a good selection of used and refurbished machines in the shop, and even though I was not planning on buy anything new, I will definitely come back when I'm planning to! If you have any computer needs at all, Mac or PC, buying or selling, recycling or upgrading; look no further!

Sean was very friendly and knowledgeable. He was happy to look at my laptops issue right then and…read morethere. He was up front about pricing which was very reasonable.

While they were not able to fix the problem on my computer. They were very respectful and did a…read moregreat job. They offered additional services to try and fix something but I did not feel pressured to do it

I was referred here by the Bad Apple Store. I brought my laptop in after the screen abruptly went…read moredark. The gentleman who helped me out was great! He was super helpful and friendly. After discussing the possible scenarios of what could have happened and what my options were, he was able use some of the equipment there to get the screen working again at no charge! I was able to take the laptop home and move the data to a hard drive. I'm very thankful for their help and would definitely go back for future computer issues.

I called, they were openon Saturday. I went their directly and they fixed my laptop whgile I…read morewaited! Quick repair, fair price, honest service! I am so grateful! I will go back to them, even though I drove all the way from Lehi. It was well worth the drive.

Computech is the BEST computer repair/maintenance shop in SLC. We have always experienced the best…read morecustomer service and quality. I have 2 pets who shed a lot of hair, so we've gotten our fans cleaned multiple times. The other day someone actually asked me if I was using a brand new computer after the fans/ keyboard/screen was cleaned at Computech. Service is always super fast and thorough. I don't know anything about computers, including my own laptop and these guys will never make you feel silly (As a woman, going into other tech shops, this is a common issue for me). Earlier this year, when my boyfriend was getting his computer "checked up", the tech noticed signs that the fans were close to dying - Computech got into contact with us and offered to order and install the fans. They were extremely transparent about the cost of the fans and labor, making it clear that they were providing service at an extremely reasonable price. We will go back to these guys time and time again because of their friendly, fast, and well priced services.

I recently visited the Apple Store at Fashion Place with an unusual situation: I was trying to help…read moremy daughter fix her broken iPhone, but she wasn't able to be there in person, so we had to coordinate everything via email. Alejandro Sandoval (Ale) was incredibly patient and kind throughout the entire process. He made me feel like my issue was the most important thing on his plate, never rushing me despite waiting for responses. While we waited for my daughter to reply, Ale went above and beyond by sharing helpful tips on how to get more out of my own Apple products. His genuine enthusiasm and knowledge turned what could have been a stressful visit into a positive and educational one. If you're shopping or need help at the Fashion Place Apple Store, definitely look for Ale--you won't be disappointed! Management: You've got a true gem in Alejandro. He's a natural at customer service and truly cares about people. Take good care of him!

I came in here desperately seeking to be seen (as a walk in) for the Genius Bar. Expected to wait…read morean hour to be seen, and an hour for them to start/finish work on an iPhone. Randy was personable and Charlie was super sweet. Took 3 hours from walking in/walking out but they did an excellent job in taking care of an urgent issue!

My six year old Mac was seeming somewhat sluggish . Took it in mid July . Nice gentleman did a…read morethorough diagnostic . All appeared good . Then did some compressed air on the keyboard . Instead of telling me how much I needed to pay ............... He said " Thanks for coming in " . I found the experience to be TOP NOTCH . Wished later , I should have [at least ] layed down $ 10 towards his lunch . SDS

Easy process from start to finish. Josh and Troy helped out getting my battery replaced on my Apple…read moreWatch. Highly recommend!

I've purchased 5 different computers through this company since way back in the late 90's and have…read morealways gotten better product, value and service than ever I got in a big box store. You can't go to Best Buy and say "I want this particular case, this power supply, this hard drive, this processor, this mother board, and I want you to install the processor on mother board and I'll put the rest together myself. Messick is very accommodating this way. You can customize to your specific needs / wants. You get personalized service AND product in a way you can't get from a chain store. My oldest computer from Messick still in operation finally "bit the dust" a couple months ago and it was the one we used the most for internet browsing and email so it got very heavy use through the years, and it lasted about 12 years! Messick was very helpful in providing a replacement for us that had exactly what I wanted in my price range. I didn't want a brand new unit, just one to get us by for awhile so he put together a dual core AMD w/ 500MB hard drive, 2 Gig ram, with a gaming grade video card and DVD light scribe burner. He also put in a new power supply in the tower to make sure there'd be no problems with that going out. I also told him I wanted XP SP3 op system since I'm still not comfortable w/ Win7 yet. The new unit really works great! The only downside was that it took him a few days putting this all together, but he usually runs the operation alone, and works long hours because he does have a loyal customer base, so he sometimes is a little backed up. I know alot of that was because I gave him certain parameters to go by including a limited price range and that can also slow things down a bit considering component compatibility issues that come into play. But he even called me each day through the process of putting this unit together for me to keep me posted of his progress and/or to confirm with me my preferences with any changes as needed. So he may not always be able to help you with what you need as fast as you may want or need it, but he'll be straight with you up front on the approximate time frame. I knew ahead of time it wasn't going to happen overnight. He even let me pick up the unit after hours, over 2 hours after he was closed as I was busy working that day. Where else can you do that? He also gives very helpful advise and doesn't make you feel put out if you call him with a question. Feel free to call me if you want to know more. Chuck Laughlin 801-755-9994 HMR Home Maintenance and Remodeling ...and no, I've never done any remodeling work for him either ;-)

slow turnaround, nickle and dimes you into poverty, not forthcoming on prices.read more