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Allendale, NJ

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Universal Awards

5.0 (1 review)
Open • 10:00 am - 1:00 pm

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1 year ago

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The Trophy King of Ramsey

The Trophy King of Ramsey

(3 reviews)

When my beloved pug dog passed away I had a plaque made through the business that handled her…read morecremation. I paid $15 extra for the plaque. When I received it the birth date was wrong. So, I decided to have a correct plague made myself. Trophy King of Ramsey was very close to my home so I went to them to have the plague made. When I did the gentleman told me they had made the original! When I went today to pick up the new plague there was no charge. I told them I was willing to pay for the replacement as I may have told the lady at the pet mortuary the wrong date as I was upset that day. But, they would not accept payment for the second plague. Not many businesses these days would do this so I'm very impressed at the type of integrity this company obviously practices. I'm giving them a 5 star for their service and for their business integrity. Thank you!

I wish I could give this place 0 stars!…read more My job ordered several plaques for a banquet we were having. It was short notice but we were assured that they would have them done on time. When we sent someone to pick them up the day of the banquet, Andrew was extremely rude and told us that he would call when they were done. We called a few hours later and were told they would be done in 15 minutes. So we sent a second guy to pick them up who was again verbally abused by Andrew and left empty handed. Finally, two hours after that, someone was able to pick up the plaques and, of course, one out of the three were wrong. We sent the incorrect plaque back to be corrected and then didn't hear from anyone for WEEKS. We emailed multiple times and never heard anything until one day the plaque was magically done even though we hadn't heard a word and had considered it a lost cause. Then, of course, they demanded payment ASAP even though clearly they didn't care to do business efficiently. We paid and are done with them. I will NEVER use Trophy King again! Rude, verbally abusive, and not able to come through on what they say. Never again.

Little Falls Trophy & Engraving

Little Falls Trophy & Engraving

(14 reviews)

$$$

I really want to give this place a 3.5. They do great work, but they aren't the friendliest of…read morepeople... I have used them 6-7 times for various things. My wife got the groomsmen gifts engraved here, and I get my plagues here. They really do beautiful work! And I think that because they have so little competition, they are a little short and kurt. As I mentioned, my wife got my groomsmen gifts engraved here. She bought the Bier steins elsewhere and she had them add a small plaque to it and engrave it. They were ok with it in the beginning, but when she added on 1 more they started giving her a hard time... I have ordered through their website multiple times, and it feels like it was updated in 2005... Its very hard to search through, and the pictures are... old... I'm not asking for 4k, but maybe update the pictures a little? I have ordered the plaques that I need in person, and I really haven't had an issue aside from them being short. I have a decent amount of patience, so I shrug it off... They also have an amazing selection! They also have a ton of parking! It feels like it was a gas station years ago that they converted lol! All in all, they do great work! Their only downfall is their kurtness...

I'd say I've had better, but I haven't gone anywhere else. I've had trophies made or modified here…read morefor the past three years. They have a good selection and they're willing to work with you to make things right. However I recommend you double and triple check everything they write down. They don't type orders, they hand write them and so I've had some things come out wrong because whoever did the order mistook the order person's handwriting. I will say they are always apologetic and fix it for free, but it seems like a waste of the owners money, but well that's just my opinion. Service can also be great at times and spotty other times, depending on who you get. I guess they're lucky they're close to me and priced decently, or I might shop around.

Trophies By Jay

Trophies By Jay

(2 reviews)

Do yourself a favor and do not waste your time or money at this place. There is no shortage of…read moretrophy shops that can handle basic engraving and treat customers with a shred of professionalism--this is not one of them. I've used Trophies By Jay before, but this experience was so bad it permanently ended any future business. I dropped off two fantasy championship trophies for plaque engraving, which should be one of the simplest, most routine jobs imaginable. After an entire week of complete silence, I called for an update and was told, word for word, "Fantasy trophies are not the priority right now. I'll get to them when I can." No timeline. No apology. Just blatant dismissal. I gave it more time and called again four business days later, only to receive the exact same response. When I pressed for an ETA, I was told there was none and that he maybe could get to it by the end of the following week--nearly three weeks after drop-off for basic engraving. At that point, it was clear my order was never going to be treated with even minimal importance. Rather than taking responsibility or communicating like a professional, the owner became openly hostile and combative on the phone, telling me to come pick up the trophies so he "didn't have to deal with" me asking for updates. When I arrived to retrieve them and calmly stated I would be leaving a review, he had a full meltdown--stormed into the back room, started yelling, and ordered me out of the store like a child throwing a tantrum. Yes, the physical work is passable--but that is completely overshadowed by the astonishing level of arrogance, disrespect, and contempt shown toward paying customers. The owner clearly does not value people's time, does not understand customer service, and should not be running a business that requires any interaction with the public. If you value professionalism, communication, or even basic human decency, take your business anywhere else. This was hands down one of the worst customer service experiences I've ever had, and I will never return. I strongly recommend others avoid this place entirely.

Needed a last minute trophy, Jay had it ready in an hour. He asked how much I wanted to spend and I…read moresaid around $50. He had the trophy ready for pickup an hour after I reached out, and only charged me $35. Nice guy great business highly recommend

Universal Awards - engraving - Updated October 2026

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