Called for a quote to remove a couple of trees and grind the stumps as well as dig up a couple of plants for me to replant. Got an estimator out the next day. Thought the service would be great. However, when I called to schedule the tree removal, it took me calling and leaving messages three times before I finally was able to schedule on my 4th call. No messages were ever returned. The day they came to remove the trees, I was told they'd have to return the next day to grind the stumps. No one returned the next day. When they finally called to schedule it, they gave me less than 24 hours notice and when I said that didn't work, they scheduled for the next week. Imagine my surprise when, I looked out my window as I was getting ready to leave for a scheduled event and I see a tree grinder ready to go to work on a day I told them not to come. My husband spoke to the employee who was not aware and did not have the tools to dig up the plants I had asked them to do so I could move them. My husband spoke with Alfredo who said the employee there to grind the stumps could possibly do it if we paid him $50 off the books (once again, digging up the plants was included in the original estimate). To top it all off, I received a call 4 hours after the grinding was finished to find out if the could come over the weekend to grind the stumps. There is a severe lack of communication between the various parts of this company, phone calls aren't returned and they don't communicate with the customer efficiently. I hired them based on my neighbors' recommendation and my initial contact. They will not receive my recommendation for anything nor will I ever hire them again. read more