I believe they call themselves "Essendant" now. I was at this address yesterday and found a corresponding relationship online. If I am incorrect, please let me know.
I had never been there before. The instant I backed my truck into their receiving door, a guy came out yelling and insulting me. When I tried to nicely talk to him, he interrupted and talked over me. He was completely out-of-line. I had to get away from him to prevent the situation from escalating. You can't get in someone's face in a parking lot on a 90 degree day and expect a good outcome! He had me there twice in one day, made me wait in the parking lot for a long time, and did not come out to get me. He eventually decided to re-schedule for a different day after they called to ask me back! Then, somebody had the audacity to call my company and complain about MY attitude. I would have been willing to wait for an appointment time or come back at a specified time, but none was offered. A follow-up with a co-worker revealed that this individual is well-known in the LTL industry for being absolutely horrible to every driver that goes there. He went on to explain if you do everything perfect, this receiving clerk will find things to be irate about. How does he treat people like this every day and still have a job? read more