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    United States Postal Service

    3.6 (15 reviews)
    Closed 8:30 am - 5:00 pm

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    3 months ago

    Bad interaction with the workers customer service horrible. This manager of the shift had criticized my package and was giving an attitude.

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    5 months ago

    They don't accept QR codes for shipping... sometimes that's all that's provided for returns

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    11 months ago

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    9 months ago

    Helpful 2
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    2 years ago

    Business owner information

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    Elizabeth B.

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    1 year ago

    Top tier staff! Extremely friendly, always smiling, and willing to help out with whatever they can. HIGHLY recommend! Thank y'all!

    Helpful 1
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    2 years ago

    Great little post office with an awesome staff! They strive to provide the best customer service.

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    Love this 1
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    2 years ago

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    9 years ago

    Helpful 3
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    5 years ago

    Helpful 3
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    8 years ago

    Helpful 3
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    9 years ago

    Helpful 1
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    7 years ago

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    8 years ago

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    9 years ago

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    Review Highlights - United States Postal Service

    Bulverde Post Office has been extremely helpful in all aspects of postage for me.

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    United States Post Office - Mail sent back for not enough postage stamps but they placed a stamp over my envelope address labels.

    United States Post Office

    2.0(121 reviews)
    7.8 mi

    When I arrived, it felt pretty warm like their air condition had just broken down. The people that…read morework there had fans on them though and when I was working with them, the fans made it really nice and cool for them so that's good because they have to work there all day. I went to certify mail something and keep in mind that they don't help you complete the paperwork, you have to fill all of that out yourself before you go up to the counter. Try to do your homework before so you're not standing in line just to be told about the paperwork you need to do. You'll lose your place in line so that you can fill the paperwork out on one of the tables. If you want to certify mail something there's one piece of paperwork for that and if you want a return signature, that's an extra piece of paperwork that will get taped to your letter. Also, don't forget to bring the envelope that you want to send your letter in or you'll need to buy one from there. Altogether to mail a check locally it came out to around $11 dollars. It was worth it to me to not have to see the people the check was going to again. I don't know if there's a good time to go to this location because it seems to be busy no matter what time of day I've gone. So just go when you have time and roll the dice on how long you'll have to wait. With that said, even when I've been in a long line it's moved fairly quickly.

    Now I understand the low review score. The majority of the employees here are incredible! They go…read moreabove and beyond. Surprisingly the supervisor Ruben Vela is absolutely HORRIBLE! I've had several issues over the years and he's the one person that refuses to right the mistakes his employees have made. He takes no responsibility for anything and instead puts the blame on his employees and customers. Also, don't count on your mail actually being held during your vacations, every single time I've put a hold on my mail- I've had to call from wherever I'm at and tell them to go pick up packages that they've delivered.

    Photos
    United States Post Office - Self service machine makes the post office tolerable

    Self service machine makes the post office tolerable

    United States Post Office - Waiting in line

    Waiting in line

    United States Post Office

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    USPS Post Office

    USPS Post Office

    1.5(31 reviews)
    11.8 mi

    The lady who assisted me today in applying for my first time adult expedited passport was very…read morehelpful and friendly! I booked an appointment 2 days before and showed up early and she immediately assisted me. I requested an expedited passport with overnight shipping, as I had a last minute trip planned for June 5th and she guaranteed I would receive my passport right on time. Hopefully that happens and I will update if it does! The man who was working with her was also very cooperative and was the person who took my passport photo. They both made this entire process super easy for me, as it all only took about 15 minutes. Furthermore, I filled out the DS-11 application before arriving to the facility but left a few spots blank because I was not sure what to put there, luckily the lady there was patient and assisted me throughout the process. We drove 40 minutes to get to this facility and it was definitely worth it! I highly recommend it to anyone who is currently seeking a passport. Amazing customer service and a weight has definitely been lifted from my shoulders.

    How this is a Gov ran post offices shocks me with how little effort the emoloyees give…read moreNo one answers the phone, everyone there is clueless on your problems, and honestly, I just wish I could work there to get that sweet pension and government dime without having to do my job like these employees!

    Photos
    USPS Post Office - New post office just down the street from old one

    New post office just down the street from old one

    USPS Post Office
    USPS Post Office - Open mailbox.

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    Open mailbox.

    United States Post Office - Storefront. The only USPS that opens late and on weekends!

    United States Post Office

    2.3(49 reviews)
    14.7 mi

    Stumbled upon this gem USPS while looking up USPS in the vicinity due to my occasional long and…read morearduous work schedules. Initially I was in doubt, thinking that there is no way a USPS is open until 22:00 or on both Saturdays and Sundays but I really needed to mail my shipment on time so I drove here to check it out. As I arrived, I realized that the rumors are true! They are not only open until 22:00 and are open on weekends as well. I'd especially like to recommend Gregory, who was the friendly, efficient and accommodating USPS agent who helped me out. It is rare to see someone who is optimistic, efficient and happy when working this late. Bravo, Greg! Because of the Greg, friendly and efficient staff members, plus the convenient opening hours including evening and weekends, I will definitely be coming back to this particular USPS in the future even if I had to drive much further. Keep up the amazing work, Greg and USPS SAT John Saunders!

    not helpful. Would not give me a receipt for the return keys and close of the Post Office. For the…read morebox keys gave me a cut strip of computer paper showing my box was closed and that is all i needed since their system would not allow to confirm the P.O box keys were returned. The second time went in early and on a week day to ask for confirmation that keys were retuned and box closed...and came to the conslusion it is not worth the time to explain further, Felt the coldness of this location was much and to this day feel the Postal Service has fallen below their business expectations...glad there is others to choose from

    Photos
    United States Post Office - Open space and friendly staff, Greg!

    Open space and friendly staff, Greg!

    United States Post Office - Real hours of operation!

    Real hours of operation!

    United States Post Office - Not sure what's going on at the post office but I'm here for it.

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    Not sure what's going on at the post office but I'm here for it.

    Henderson Pass Post Office - Lobby area

    Henderson Pass Post Office

    2.2(65 reviews)
    11.0 mi

    Love this post office. Always fast and friendly service. They have everything you need at this…read morefacility.

    Extremely disappointed with the service at this post office…read more We drove 40 minutes after confirming online that Thursday had walk-in passport hours from 3 to 4 p.m. When we arrived exactly at 3:00, we were told the clerk who would be helping us was on lunch and wouldn't be back until 3:30 p.m., which made no sense considering that's when walk-ins were supposed to begin at 3:00pm When we were finally helped by TYLER, his attitude was unprofessional and unwelcoming from the start. Every chance he got to send us away, he took, rather than helping us resolve small, simple issues on the spot. He acted inconvenienced as if he just didn't want to help. I also watched two families get turned away, even though they arrived during the posted time slot. It genuinely felt like he didn't want to assist anyone. He was dismissive, rude, and condescending. The whole experience made me feel completely uncomfortable and unwelcome. I've never had such a horrible customer service experience. It's not just Tyler's behavior that's concerning. It's also a management issue for assigning someone clearly unfit to represent USPS, especially in the role of a passport acceptance agent.

    Photos
    Henderson Pass Post Office
    Henderson Pass Post Office - Too lazy to get out of their truck I take it.

    Too lazy to get out of their truck I take it.

    Henderson Pass Post Office - The front. Don't use the free tape the says priority mail unless you have priory mail or else you will get yelled at.

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    The front. Don't use the free tape the says priority mail unless you have priory mail or else you will get yelled at.

    US Post Office - On 281...

    US Post Office

    1.7(18 reviews)
    12.6 mi

    I used to go here all the time but no longer do. The woman who works has always been so…read morenice...until I unthinkingly walked up to the counter and cheerily said 'Hi'! She completely ignored me and walked away to the back of the store to do something. (The rules are: Wait to be called! oops!) Another time, I saw a corner of my parcel that needed a small bit of tape for mailing. I asked her for some tape and she said they didn't keep any tape there. Of course, that was a LIE. There is NO way a post office, even a small one, would not have tape. Do they think I'm stupid? At the regular post offices, they always give you tape when needed. Sometimes they will better secure your package w/o your even asking. Another time, I saw a big roll of tape laying on an adjacent counter and assumed I could use it. The man behind the other counter heard me (could not see me) using the tape and bellowed: If you're going to use that tape, you'd better be sending it priority (or something like that)! I have never been yelled at at any post office in my 76 years! His lack of customer service skills is appalling. Did they just hire him off the street?? The convenience of having this so-called post office is not worth it. They are not professional. It's just better to go to a full-service post office where you are treated with respect. This is truly a skeleton outfit that no longer provides any conveniences. You could hardly call this a job! What are they getting paid for?

    At approximately 9:00 am, I deposited the small package in the metal mailbox located at the post…read moreoffice, which was my first visit. The office opens at 10:30 am, so I returned later to confirm whether I had completed the task correctly. I was attended to by a lady with reddish hair who provided a somewhat curt response when I asked if I had done it right, simply saying 'ok' without offering any further assistance or questions. She could improve her customer service demeanor.

    Photos
    US Post Office - Honestly, I'm perplexed why the USPS keeps this location open?!?!? People - save your time. USPS - close it & save $.

    Honestly, I'm perplexed why the USPS keeps this location open?!?!? People - save your time. USPS - close it & save $.

    US Post Office
    US Post Office

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    United States Postal Service - postoffices - Updated May 2026

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