I can't thank enough Gaby and Carol in this facility. They saved me helping me how to send my…read morepackage. It's clean. They have everything clean and anything you need you will find it here!! Thank you!!!!

Now I understand the low review score. The majority of the employees here are incredible! They go…read moreabove and beyond. Surprisingly the supervisor Ruben Vela is absolutely HORRIBLE! I've had several issues over the years and he's the one person that refuses to right the mistakes his employees have made. He takes no responsibility for anything and instead puts the blame on his employees and customers. Also, don't count on your mail actually being held during your vacations, every single time I've put a hold on my mail- I've had to call from wherever I'm at and tell them to go pick up packages that they've delivered.

Love this post office. Always fast and friendly service. They have everything you need at this…read morefacility.

Extremely disappointed with the service at this post office…read more We drove 40 minutes after confirming online that Thursday had walk-in passport hours from 3 to 4 p.m. When we arrived exactly at 3:00, we were told the clerk who would be helping us was on lunch and wouldn't be back until 3:30 p.m., which made no sense considering that's when walk-ins were supposed to begin at 3:00pm When we were finally helped by TYLER, his attitude was unprofessional and unwelcoming from the start. Every chance he got to send us away, he took, rather than helping us resolve small, simple issues on the spot. He acted inconvenienced as if he just didn't want to help. I also watched two families get turned away, even though they arrived during the posted time slot. It genuinely felt like he didn't want to assist anyone. He was dismissive, rude, and condescending. The whole experience made me feel completely uncomfortable and unwelcome. I've never had such a horrible customer service experience. It's not just Tyler's behavior that's concerning. It's also a management issue for assigning someone clearly unfit to represent USPS, especially in the role of a passport acceptance agent.

Great usps location!! I don't know why the reviews are bad. I've used their passport service, sent…read moremail, bought stamps and used the self service kiosk. Sometimes there could be a line but the workers at this location are the most friendly USPS workers. They have PO Boxes as well and well stocked shipping supply area.

absolute worst ..no .. customer service !!!! they refuse to answer a phone call after many…read moreattempts !! i'm trying to locate a package , there is no info online on its location, and they refuse to answer a phone call for info !!! thanks for making me drive around town looking for this package when all you needed to do is answer the phone!!!!!

Went for a fingerprint appointment, it was quick and easy! Thanks to Jehsica, she knew exactly what…read moreto do and got multiple people in and out fast !

I highly recommend the mailing spot, they are super nice and always do their best to help customersread more

I used to go here all the time but no longer do. The woman who works has always been so…read morenice...until I unthinkingly walked up to the counter and cheerily said 'Hi'! She completely ignored me and walked away to the back of the store to do something. (The rules are: Wait to be called! oops!) Another time, I saw a corner of my parcel that needed a small bit of tape for mailing. I asked her for some tape and she said they didn't keep any tape there. Of course, that was a LIE. There is NO way a post office, even a small one, would not have tape. Do they think I'm stupid? At the regular post offices, they always give you tape when needed. Sometimes they will better secure your package w/o your even asking. Another time, I saw a big roll of tape laying on an adjacent counter and assumed I could use it. The man behind the other counter heard me (could not see me) using the tape and bellowed: If you're going to use that tape, you'd better be sending it priority (or something like that)! I have never been yelled at at any post office in my 76 years! His lack of customer service skills is appalling. Did they just hire him off the street?? The convenience of having this so-called post office is not worth it. They are not professional. It's just better to go to a full-service post office where you are treated with respect. This is truly a skeleton outfit that no longer provides any conveniences. You could hardly call this a job! What are they getting paid for?

At approximately 9:00 am, I deposited the small package in the metal mailbox located at the post…read moreoffice, which was my first visit. The office opens at 10:30 am, so I returned later to confirm whether I had completed the task correctly. I was attended to by a lady with reddish hair who provided a somewhat curt response when I asked if I had done it right, simply saying 'ok' without offering any further assistance or questions. She could improve her customer service demeanor.

Demi was great service helped set up and deliver my package worry free highly recommend being taken…read morecare of by her!

Worst customer service I've ever experienced. They have no people skills they act like they're…read moredoing you a favor. This was the second time I've tried doing business with them and it just got worse.

I had a very frustrating experience with customer service. When I initially approached the front…read moredesk, I asked the representative whether I needed to purchase tape for my return. My question was not answered, and I was left without clear guidance. After completing my first return, I had tape ready to purchase for the next item. At that point, the representative informed me that I would be charged for tape. I explained that I had already asked about this earlier and had not received a response, but my concern was dismissed, and he continued with the charge without acknowledgment. The lack of communication and disregard for my initial question made the interaction feel dismissive and unprofessional. It ultimately led me to take my business elsewhere, as it was clear that customer service was not being prioritized.

Great service. Very professional and friendly staff. I have had a few UPS Stores over the years…read moreand this by far is my favorite.

This UPS store is near my father's house and convenient when i visit him. This past trip i had…read morethree packages. The price for the large one to a quilting service was fair. The price for two books to my children was *cough* unbelievable. Since there is no USPS nearby, the clerk (Matt) helped me find a better rate and i went with it. The envelope to Canada? It waited until later in the week when i could get to a USPS. Matt was cheerful, helpful, polite, and presented himself professionally. I'm glad that this is my dad's neighbourhood UPS store.

Lost my package by scratching out my address and writing "RTS" on the package to return to sender…read more Asked if I needed a new label for tracking and they said, nope we can find it even though it's USPS. One month later... still has not showed. Can't track it either. The best part, they will not provide the footage of me being in the store giving them my package for me to file a claim. Currently, out hundreds of dollars for an unreturned appliance part. Shady business practices/horrible customer service. Give your money to any UPS store but this one.

This review is solely based on first impressions and customer service quality. I was hoping to…read moredrop off my "Amazon" order. I was picking up some dry cleaning next door. I saw the "UPS" sign in the window and assumed that they would be able to take care of a simple scan and hand off. But apparently, this location does not take "Amazon" returns. Well, not every package handling service can do it all. The staff seemed to only be one person, and her name is "Valory". She was very polite and friendly. Though she said she couldn't help, but she was able to direct me to the nearest UPS which was near by. So thank you very much, Valory.

This is my go to spot when I'm sending ANYTHING out. I used to go to the FedEx down the road and I…read morenoticed it would take a bit longer to get my packages mailed out. Service at the mailing spot is extremely quick. There's never a wait and my packages typically send out within the same day!

Came for a citizenship ceremony. It's a large lot and was able to park the bobtail 18 wheeler. The…read morelines were a mess.. they mixed with who was done and wanting to take a picture with the outside boards and people waiting to get in. Tip, the inside line js for people wanting to get in and there's one guest per person. They had a new citizenship ceremony every hour. Inside was clean and the people doing the x rays were nice. Ceremony was rushed. They used to call out names and hand certificates individually. Everyone is sworn in at the same time and nothing is done separately.